Look at the size of the cookies Mind you they are $2.00 and some change now Deff not worth the money. They also taste different. read more

QDOBA Mexican Eats - I guess a cookie ! Small, no flavor and pricey - Mexican Near Me - Belleville, Illinois

Worst burrito of my life featuring fights among the employees, crunchy rice, soggy / ripped tortilla, questionable beef along with overall rude service. One of the most uncomfortable experiences I have had in a place that charges $12 for a burrito. I had to throw it away because it made me gag trying to eat it. I will never go to any Qdoba ever again. Look at the photo... Would you eat this? read more

QDOBA Mexican Eats - Create Your Own Burrito - Mexican Near Me - Belleville, Illinois

I've ate at multiple locations and get the same thing at every one of them. Half carnitas and half barbacoa. Never been an issue with that. This location said they refuse to do it. When I asked the manager she was rude about it and brushed me off. Won't be returning to this location again. Clearly looks like I'm not the only one since there also wasn't a single other person in the store. read more

The service was amazing!! All employees were very professional, quick, and friendly. The food was good too!

Ordered a pick-up for 7:59-8:10pm and i went in at 8:05 and they yelled "Can you start making that pick up for "Shelby" " but the food was alright read more

Love this location! I went one week to get my loaded tortilla soup and it was soooooo delicious. The staff were so nice. Two men and a young woman at the register. I so glad they hired new workers because the food taste so much better and the people are way nicer! I'm posting this review because I'm going back today read more

I understand that you are probably flooded with carry out orders where people don't specify what they want, and that can cause confusion leading to unsatisfied customers; but I was very specific with my online order and what my nursing wife who hasn't been able to eat qudoba for the last 8 months got is not what I ordered. To say the least, we were very disappointed. I don't care to rant and rave about what was done wrong, but for the sake of those ordering online in the future, please pay closer attention to the specifics so that future customers get what they actually order and pay for. We did not get lettuce, queso, or sour cream on my wife's burrito. Again, not the end of the world. She still ate it. But I think if I had thrown a piece of cardboard w peanut butter on it at my nursing wife she would have scarfed it - a dry bean chicken and rice burrito is just not what we paid for or ordered. read more

QDOBA Mexican Eats - Receipt showing what I actually ordered - Mexican Near Me - Belleville, Illinois

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Absolute ghetto. Employees are barely even alive, can barely hear the words coming out of their mouths. The restaurant is absolutely filthy and the bathroom even worse. Soda was flat and old, food was cold and had NO seasoning whatsoever, the rice and beans tasted like Karen tried to make a burrito at home. Found a piece of sharp chicken bone in my mouth, luckily didn't swallow it in time. All in all would rather starve than ever eating here again, wasted $20, should've gone to Chipotle. read more

QDOBA Mexican Eats - Sharp chicken bone - Mexican Near Me - Belleville, Illinois

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The only saving grace was that the individuals working weren't actually rude. They just didn't care. I got home (10 minute drive). None of the food was hot. It was barely luke warm. The vegetables were not cooked and my husband got several pieces of raw rice in his bowl. Completely disappointed & won't be back read more

This location sucks. The employees act like the rice is coming out of their pocket. If you order a small bowl they give you a half spoon of rice, if you order a large bowl they give you a half spoon of rice. Then they would like a tip. Here's a tip, start giving ppl more rice since they're paying for it. read more

Food was good but they were out of toilet paper! How can a major chain be out of TP? Trash cans needed emptying too. read more

QDOBA Mexican Eats - Trash can full - Mexican Near Me - Belleville, Illinois

I am so disappointed with the service that I received on 5/26/23. The entire staff showed non-existent customer service. The past few times I've been here, the guy with the patchy beard could care less about providing good service. Just rude! They were out of the majority of the food. It was only 8pm. The guy kept complaining that people were coming into the restaurant. The young lady who prepared my food was not paying attention to anything I was telling her. Her mind was elsewhere. I had to keep repeating myself. There were only 3 customers in line when I arrived and it took 30 minutes to get my food. I'm asking the owner to please do a pop up and you will see the lack of customer service. read more

Love QDOBA when I'm in the area! My favorite is the shredded beef taco salad! Their queso and salsas are good too! Portions are generous and will make you very full. People here are friendly. The restaurant is very clean read more

the food was alright for it to be my first time , the place was clean , the staff greeted us as soon as we came in :)

I loves me some Qdoba. The seasonal mango salad is all to tasty. I add chicken to the salad and it makes it a meal. I really like that they started the craft 2 menu. 2 smaller portions of regular menu items. oh soooooo gooooooooooooood. the service can be hit and miss. you can buy a bottle of beer or specialty soda. read more

QDOBA Mexican Eats - Mexican Near Me - Belleville, Illinois

Why is this place out of guacamole every time I come here?! Food is good overall but for some reason they can't seem to keep guacamole in stock. Isn't that one of the biggest draws for QDOBA? read more

As a large catering customer, we love Qdoba - personally, the pulled pork is a family favorite. It doesn't matter if it's on nachos, in a burrito or just on top of some rice, we love it! For me, the knockout tacos are some of the best I've ever had! The staff has always been professional and eager to help. Kristy, the GM, is awesome - I've known her for years and she has never let us down, she always puts the customer first! read more

I love this Qdoba! Always fast and super kind employees. The food always tastes fresh

We are almost daily customers at this location. My daughter had an issue today here so I called. I asked if I could speak with the manager. She was no help so I asked her name & she hung up on me. So disrespectful. Very disappointed as a loyal customer. read more

LOVE this Qdoba location! My husband and I stop by here at least once a week. They are perfect on portion sizes, most of the employees are very attentive and the food is delicious. The only reason I can't give them a 5 star review is because there has been a couple times that they've run out of ingredients within 2 or 3 hours of closing. Which I can understand, but very disappointing when they do. Still would choose this place before any other in the area! read more

Wanted to finally enjoy sitting down to eat. Ordered our food and my daughter respectfully requested the employee pull up her mask to cover her nose. She complied and then proceeded to fill our order, tossing our burrito bowls together with evident anger and frustration. Decided to ask for it to go - now wish we just would have left! Will never go there again. read more

LOVE this place! I get the chicken nachos with the chips on the side and then eat it like a layered dip. The staff there is great and very friendly. I only get 30 minutes for lunch and it is easy to get in and out. read more

Trying out the breakfast burritos this morning. They're pretty good and not a bad price! I had the regular steak burrito with egg, potatoes, salsa, and cheese... it was great! Service in the morning is not so pleasant. I've been in twice with the new hours and the same lady has waited on me. She is always the most unpleasant person and everything seems to be an issue and like you're really making her go out of the way (like getting chips with a naked burrito, or getting you a cup for a drink). read more

Dear lord... I'm not sure where to begin... I used to go here a lot, this location is falling apart... The numb nut making my salad last time ran out of steak... Gave me the last of the old crap she had and called it a day n tried to sell it to me. Then acted like I was asking her to shoot her kids when I asked her for a lil more and fresh steak for my ten dollar salad.... Then I had a free burrito due to me with my points card... But since I didn't say I wanted my next burrito free online, I was charged for it... They said there was nothing they could do... Like MAYBE COMP IT SINCE IM THERE TWICE A WEEK? Blow a fat one... Gone from that dump... Lost my 80 bucks a month... Bye read more

I went to the QDOBA in Shiloh Crossing off Greenmount Rd. in Shiloh, Il for lunch earlier this week. There were about 6 people in line ahead of me. I thought great this will b quick. Normally this location is super busy at lunchtime. There were 5 workers. It appeared one worker was to start your order, one worker to finish ur order and man the quesadilla presses and bag ur food, one worker cooking all the meat in the back, and then there were 2 workers on one register. Weird when there is two registers. I was greeted with "next order". As the second worker trying to finish orders, quesadillas, and bagging food was severely backed up. I was standing waiting for my order to be finished with four other people in front of me and the original rude employee barked to one of the girls that were sharing the one register and staring into space at this point "help him push these orders thru". One of the register employees seemed put out by this. She slowly put her gloves on and just stood there. One of the quesadilla machines was beeping and she went to turn it off. At this point the original employee, that in my opinion is there to pleasantly greet you, thru her gloves away. She didn't say anything to any employees and left the building. The employee that was put out to have to do something other then the register was asking all the waiting customers if the quesadilla was theirs. When in actuality the quesadilla was for a customer 3 after me. Then this same employee was bagging food that the customers were telling her was theirs. No communication with any employees. Then all the employees noticed the greeting employee was gone. As I was cashing out I was asked if I needed my food bagged. She started telling me my total and I asked if I could order a soda. She rang a soda in separately. Then I finally was on my way. Leaving I realized why this location isn't so busy anymore. QDOBA is a fast service and it doesn't take much for smiles and greetings and not to mention trying to up sale with cookies or drinks. Very disappointed and won't be back to that location for a while. A lot of military go there and they deserve the respect!! read more