Doctor Deviney & crew are awesome!…read more I first came here about ten years ago. My review back then was 5 Stars. A decade later, it remains the same. Out of curiosity, I read the negative reviews here for them and was, frankly, shocked. It seems that the few negative reviews are in regards to the office employees, even being careful to indicate that the doctor was fine. I fully support the rave reviews for Doctor Deviney. I do confess I am not the easiest patient, as I frequently have many questions and an interest in finding out what all my options are before I make a decision. Nevertheless, he is always very patient, open, and willing to engage in conversation and offer me his expertise. He is clearly a popular guy, which makes sense, but it does not prevent him from always seeing me promptly. I only remember once in the last decade when I wondered what was taking so long, but even that is negligible because it was not anything unreasonable, maybe twenty minutes. Maybe it is because he has spoiled me by always being ready to see me- once the preliminary tests are done by other members on the team- within ten minutes. Over the years there has only been one short period where there was another doctor sharing the office with him (Doctor Manasia), but she has since moved back to Houston. I did see her that one year, and she was nice enough, but I do remember being a little sad that I missed my annual or semi annual visit with Deviney. Other than the one time, it has always been him flying solo as the only optometrist running this location. Maybe a demanding task for anyone else, but Doctor Deviney has had no problems, as far as I can tell. Getting back to the other members on the team, Ariel, the office manager, is highly recommended with any inquiries or even issues you might have. Always friendly, understanding, welcoming, and even seems to remember a little about me, even though I am sure he has so many patients coming in and out that I can be but a tiny dot on his radar! Other reviewers have mentioned the ladies (Cecilia & Leticia, by my memory) not being nice to them or "curt". Anyone who reads my reviews on Google & here on Yelp knows I try to be honest- sometimes maybe brutally so. I will say that, maybe compared to Ariel, they are less outwardly initiating with their friendliness; more reserved and maybe quiet personalities. Sometimes they have also been short with me, but I am sure that is due to them being more business like rather than with any negative emotion. This should not be construed as faults. They have always been courteous when I have initiated conversation or questions. As for other complaints regarding pricing and such, this is a business; we are in a capitalist society. Only saying. I can personally vouch for them trying to give me better deals on things they can do that for, like frames, but I doubt they have much power over how much someone's insurance covers or how much to charge for standard procedures. Again, things that do have some leeway with to name things easier for the patients, such as payment plans, for example, they are also willing to offer. Anyone who reads my reviews likewise recognizes that I am relatively stingy with my stars, so it is rare that anyone receive five stars from me. As a last note, readers should acknowledge that pretty much every great business has a few negative reviews. It would actually be a little more suspicious if it were perfect. This is simple statistics. So if you have any doubts, I would recommend you read the details in the reviews for the reasons why. It is no shock to me that Doctor Deviney has taken the effort and the time to address the negative reviews, at least on Google. You can read his responses and draw your own conclusions.

I HIGHLY RECOMMEND Vision Source and Dr. Devinney in Olmos Park! Their staff is kind and caring and…read morevery knowledgeable. A special shout out to Ariel at the desk for going above and beyond to help me with a broken pair of glasses. I left there so grateful for his extra time and creative solution. His kindness made all the difference ... thanks again Ariel. That brand of customer service is rare... but not at Vision Source Olmos Park.

Been coming here for years. The staff and doctors are highly relational and helpful. Seriously, I…read morecan't recommend them enough.

Worst experience ever . First off my wife's exam was covered with our insurance but the doctor…read morerequested an additional exam, when asked if the additional exam was covered we were told yes . At the end of the visit we had to pay a co-pay because it wasn't covered after all . Why were we told yes when it really wasn't . Second is the pair of Oakley's that my wife wanted were going to cost us $400 when we had found the same exact pair, same model number at another store for only $225

I came in for contacts and glasses and I told them I didn't want my prescription to change, so they…read moredid the eye evaluation and testing (which I expected). They said my vision got slightly worse and recommended I get the higher prescription - to which I refused. They sent me home with a trial pair of contacts in my original prescription and I ordered my glasses. Came in to pickup my glasses and started to wear them and had the worst headache and eye pain for a week. I took them to another eye clinic to get them tested, and sure enough, they made my glasses a much stronger prescription. This seemed really shady to me. I will not be returning nor recommending this place.

I am updating my review after going to another doctor for my recent eye exam. I have bad eyes…read moreand when I went to the Eye Clinic they could not get my prescription right where I literally could not see my computer screen without reading glasses. The doctors assistant was very rude and basically told me to live with it. The past year I have struggled to see but thought with my vision being so bad I would just have to live with it as the assistant told me. Fast forward to now. I decided to see another doctor and I am glad I did. See my other review to see who I went to. The doctor told me he could get my prescription right without reading glasses and if not he would fit me for multifocal contacts. He nailed my prescription and the doctor before was WAY off I mean like over -150. I see my computer screen perfectly no reading glasses needed, I can even read the fine print of my books that I read at night with no reading glasses. Don't put up for "good enough" when there is a possibilist of WAY better.

Been going here for a few years and nothing but exceptional experiences for me and my family.read more

Over many years, we'd searched all across town for a great place for eye care but had little…read moresuccess. Even a different Vision Source in Stone Oak was just OK. This year, we decided to make a change and try Stone Oak Vision Source located on Stone Oak Pkwy and Hardy Oak. We were able to secure two consecutive appointment slots, which was super convenient since we wouldn't have to make two separate visits. TLDR: I think we've finally found our new place for eye care! The staff was helpful and knowledgeable, getting all of our insurance benefits and allowances to be able to accurately explain our options and costs, even providing us with rebate options that could be applied. From checking in to administering the basic scans and tests. Everything went smoothly and swiftly. Our visit with Dr Mann went very well. Very thorough and knowledgeable, and he explained everything clearly. They have a nice selection of glasses to choose from. My husband found several pairs that looked great, so he ordered more than one pair. For me, I would have liked to see more variety in style. It seemed that there were many great brands, but the styles were very similar between them and I had less luck than my husband in that regard. However, they were able to simply replace the lenses in a pair I already have and love! Very happy with the entire experience and will definitely use Dr Mann going forward.

Wow, what a great eye doctor! Dr. K was very professional, listened to me, took the time to explain…read moreand go over the process and what my eyesight actually looks like. The only complaint I would have is the staff was very uninformed with the insurance and I almost got charged an extra fee I wasn't supposed to pay. Luckily, I caught it and they apologized so it wasn't an issue.

Me and my family have been going here over ten years and he's such an amazing doctor ! Very caring…read moreand it's a very easy and smooth appointment process! Will continue to come here.

Horrible experience with mobile login. You must pick an option which you do not want and when you…read morecome in for an appointment if it's not completed you'll have to wait to be squeezed in to an appointment. Was then told when would I like to schedule for another day. Horrible customer service this could have been handled differently in my opinion but just fyi be aware of not completing form online. The next customer came in without forms completed but was seen. Who knows but just wasn't a good feeling so I just got up and left. Hopefully your experience is better.

Came here for an eye exam. I haven't had my eyes checked for 6 years! I called on a Thursday and I…read morewas able to schedule an appointment the very next day, which was awesome. When I arrived, I was greeted and saw the optometrist right after. Everything went well. Their machine to take pics of eyes was down but luckily it was up and running in 10 minutes. Dr. Vu was very nice and and explained everything really well to me and asked if I had any questions or concerns. I didnt feel like I was rushed. Highly recommend this place!

I have been going to her for over 20 years n I've had the best service with her n her staff. I…read morehave an appointment with her tomorrow.

She is amazing. I came to vision source to see Cynthia Trevino, OD for my yearly contacts exam. She…read moreis so sweet and kind. My whole experience was so fast and so thorough. I really recommend you make with an appointment with her. You will not regret it.

I have been going to Dr. Rosillo for many years. She is so nice and I have only had great…read moreexperiences with this office. Wonderful! Mary McKay

Dr Rosillo has sold/retired/left this practice and the replacement company isn't very competent for…read moreprior patients. My family will not be returning. We tried to order contacts, but they required a new exam because of the change. No problem, but they don't take our insurance anymore. When we went to pick up the new contacts, they would only give us two trial pairs. What did pay $300+ for?! It sure seems like they just want to scam as much money as they can...

Nice, clean office. Able to make appointment quickly and office staff were great and timely! Dr…read more Rajani was thorough and accurate with my prescription. She was patient and answered all my questions. I would recommend her to all my family/friends.

I walked in on a Saturday and Dr. Rajani was able to accommodate me last minute. She is very…read moreprofessional and her staff member, Dawn, goes above and beyond in her level of service. You can tell she really cares for her patients and has a very positive demeanor. I would highly recommend visiting Dr. Rajani's practice for top notch service and eye care!

Customer service is fantastic - staff seems focused on what is best for patient. Dr Diskin is…read morefriendly and listens. Myra is always super patient and helpful when assisting in choosing eyeglasses; gives good advice on appearance, wear, fit; and does a thorough job explaining costs/insurance coverage. She has mastered the lost art of exceptional customer service! The whole staff is terrific! Only drawback is that pricing for frames can be high compared to other places.

Just came back from eye exam for my son, we went to 255 Basse rd #330. That was first visit by…read morerecommendation. Front office impression is terrible. Lady was rude and ignorant. Doctor who took exam was perfect! He was so detailed and thorough. Explained every step! Made sure to answer all of the questions my son asked him. I'm impressed with the doctor. Unfortunately that was the only positive impression They took exam for glasses and contacts and then had to teach him how to use contacts (take off and put back in) Doctor's assistant had to teach him, all she did was staring at my son waiting for him to somehow figure it out. I asked her several times to show him different ways. Looks like she was not quite sure what she was doing there. She was very unhelpful at all.... Then doctor came and informed that due to liability they can't give us contact prescription, BUT I still have to pay for it. And we can schedule another appointment to show them that he learned how to use contacts. Though they didn't give anything to practice with. My receipt was $285 for visit. Price on their website was $199. Front office lady didn't bother to give us glasses prescription AT LEAST or offer the receipt. I had to ask her twice until she realized. Again, she is a very rude lady. She was whistling while I asked her questions. Very unprofessional. They didn't care to offer and order glasses....