So lucky to have found Q&A Cleaning Services! I found them online, they replied to my query promptly and scheduled in a move-out clean. We hadn't talked about cleaning the refrigerator and stove before hand, but they asked when they arrived and for a little bit extra, they cleaned both as well. Our apartment is spotless! They did such a good job. I will definitely use them again! read more

See all

The team at Q & A Cleaning Services just left and I'm so happy with my sparkly house. They are friendly, hardworking and trustworthy. Reach out to them immediately! read more

Q & A Cleaning Services - Living Room - Home Cleaning Near Me

Laquinta has been cleaning our house on & off for over six years now. I would describe her as friendly, responsive, thorough and trustworthy. She ALWAYS asks for feedback both before and after she cleans even though she knows us and our needs well. She's also been super accommodating for my sensitivity to fragrance & bleach. I also believe that they charge a fair rate for the quality of work that's done. If you're looking for a consistent cleaning service with a small, female-owned business and to support an all-around great human being, use Q&A Cleaning. read more

Have you had your house cleaned in the past and wound up terribly disappointed because you're a perfectionist bordering OCD, and you yourself clean better than what you just paid for? I HAVE FOUND MY PERFECTIONIST CLEANING PROVIDER! I ordered the SPIC AND SPAN package w/ add-ons for ceiling fans and baseboards, and Laquinta was better than perfect. She truly loves her job - and it shows. She and Anthony cleaned areas and items I didn't ask for / didn't notice, because SHE noticed and would've considered her job incomplete had she not. She was early, wonderfully kind, and asked me to do a quick walk-through with her at the start of things so I could point out what I was looking for, and she could suggest things. She approached the cleaning process like a skilled project manager, rather than someone just going thru the motions! In chatting with her, she explained that she has always been a homebody and had a great respect for the peace of her home, and that translates to her love of others' homes. She requested another walk-through when she was done, and I literally did not have one, single complaint or change. Not ONE THING MISSED, and I'm a total lunatic. This company will be my go to for any future housekeeping needs. When I initially reached out from Yelp, Gerald answered the phone - despite the fact that I was calling over an hour after they're listed closing time - and was devoted to helping. He was also very kind, knowledgeable, and had his quote over to me within an hour with availability in three days. he was very communicative, leading up to the cleaning and also text day of. Payment is super easy as it can be cash or VENMO, and while this place is a bit more pricey than the average cleaning companies, you'll see, you absolutely get what you pay for. HIGHLY RECOMMEND, you won't regret a dime of it. read more

Q&A really helped me out in a pinch for my move out clean. They even came on a Sunday morning and did an amazing job leaving my apartment spotless after living it in for 5years. They allow you to add on some extra services like refrigerator cleaning and base board cleaning, which is great. They are super responsive and provide incredible service. Highly recommend!! read more

An absolute terrible experience. My wife and I purchased a 3hr "move-out" Groupon voucher for $126. The price seemed fair for a 1bed 1bath 750 sq/ft apartment, thinking that it would be a somewhat labor intensive move-out cleaning. The only available appointment slot was for the 24th of July which was the last day of our lease. My wife gets a notification that our apartment has been cleaned and is ready for inspection. I guess Q and A thought that the inspection was going to be administered by the property manager first, not myself. When I entered the apartment it smelled like an empty, musty apartment that just had the walls painted (I had done some touch up painting on the walls the day before). The apartment has concrete floors, when you mop the floors it leaves a streak that glares in the sun for a few hours. I walked into the apartment not 30 minutes after they had finished their cleaning. The floors had not even been swept, if even mopped. Later, the gentleman who answers the phone states he mopped the floors himself. I took a picture of a paper towel that I used to wipe the floors with after their cleaning; it was black. The windows had not been touched, and the sliding glass door still had my dogs smudges left behind on the door. This was my fault though, in small, fine print on the voucher it says they do not include cleaning windows in their move-out services. Now THAT'S one interesting cleaning service policy! As a cleaning service who provides quality to customers, you expect a customer to pay extra for a minimal service that is expected in any cleaning purchase like window cleaning? C'mon, that's unbelievably ridiculous. Back to the actual cleaning of the apartment, they wiped down the inside of the fridge. That is it. The bathroom shower had not been touched. There was still shower residue on the tile grout and the bathroom sink had left over residue from where I had wiped it down the night before. The kitchen sink, oven, and the top of the fridge were not cleaned. There was remaining gunk in the bottom of the oven, the sink had little pieces of food stuck to the sides of the bowl, and the top of the fridge was covered in dust and a plastic baggy was left on top. This is when I called the cleaning service and explained to them that their cleaning service was horrendous and absolutely demanded a refund. I believe I referred to their cleaning service verbatim as bull****. This is when I was hung up on. I get it, oh, a customer cursed so I rightfully can tell him that I don't have to hear or be cursed at. Get over it, you watch R rated movies don't you? Do you walk out of the movie when you hear them curse, no, so when you reply back to this post telling the yelp audience I was an a**, please come up with a better excuse than that I was a mean person. Did you know that I was going to yell at you when you apparently cleaned my apartment beforehand, again no. After I stated their work was BS and demanded my refund, they passed their fault onto Groupon, and they told me that I would have to call them for my refund. Since I already knew that a refund was unlikely, I continued to release my thoughts on how poor of an excuse their cleaning service was of a so-called business, but of course, in less kinder words. Let's not forget what QA openly admitted over the phone about their voucher and the status of the apartment before they began their "move-out" cleaning. The gentleman I spoke to during my initial call stated that the apartment was already clean before they had even arrived to do their cleaning. Unacceptable. I left the apartment decently cleansed so the expected, deep move-out clean would be an easy, smooth process for the "professional" cleaners. In QAs point of view this was a situation to take advantage and scam some easy money. After I was hung up on the first call, I called back numerous times and was ignored. Finally, the manager answered and began to explain that I had purchased a discounted Groupon voucher and I should have expected a "discounted" cleaning service. Now that's sales 101, right there! After further arguing between the two of us, she ended the conversation with: "go f*** yourself, you're an a**h***." After the conversation I walked our property manager through to show her the cleaning service that was performed in our apartment. She stated that the service was substandard and over priced for a small 1bed 1 bath apartment. I agreed and ultimately Groupon did as well. Groupon issued my wife and I a full refund and are in the process of removing QA cleaning from their voucher programs. I am in the process of contacting the Better Business Bureau for the actions of this company. If you decide to execute business with this company you are only asking for problems. I hope this review persuades you're decision in the right direction. If you would like to see our pictures feel free to contact me through yelp. I will be glad to send your way. read more

Q&A was a great provider. They scheduled me in last minute, were detailed and covered every surface - the house looks spotless. They were nice to work with, would definitely use again in the future! read more

I saw an Amazon Local Deal for a house cleaning with this company and saw positive reviews on Yelp, so I thought I'd give it a shot. My family was hosting Thanksgiving dinner, and I thought that having professionals come in and clean (instead of myself) would be nice. Laquinta (I assume, the owner/manager) answered all of my questions very promptly via e-mail and was very helpful. However, when it came to cleaning the house, we couldn't have had a more disappointing experience. I ended up having to clean our main dining area because it was completely ignored in addition to rooms that I had to re-clean due to a poor job. Here is my e-mail interaction with Laquinta following my experience (here is an album of pictures I refer to during the e-mail exchange - http://imgur.com/a/ab4hV ): Nov 21 (5 days ago) to Laquinta Hi Laquinta, I wanted to let you know how the cleaning went yesterday. Honestly, we were disappointed with the results. I've attached some images to help explain my points. Photo 1 shows a business card-sized dustball that was left behind in our kitchen area. Not only was that left behind, but it was clear to me that large portions of the kitchen floor were ignored judging by streaks left behind from either a poor mopping job or simply a floor left un-mopped. Photo 2 shows an example of some of the dust that was left behind in our house. I went around to check a lot of the surfaces, and book cases and media centers went left undusted. As you can see by me standing next to the book case, this piece of furniture was waist-height, and I'm of average height. The offer explained that surfaces above eye level would not be dusted, so I assumed this would get done. Photo 3 shows a rug that was neither swept nor vacuumed. This was in our living room. Not pictured is our sofa, which we specifically requested per the list left in the house, to be cleaned. It also was not cleaned as judged by dog hair left on the sofa as well as a blanket that was found on the sofa just as we left it in the morning. Photo 4 shows two large dust/hair clumps near the corners of the media stand in our living room. Again, this just shows that the room went largely uncleaned. Finally, I'd like to address something else that was not pictured: our entire dining/entryway area. While we did not specifically say, "Please clean this area," I did make it clear to you that we were having the house cleaned for Thanksgiving as we would be having guests over to our house. When we returned home, we had a note saying that the cleaners were unable to clean that entire room because there was not enough time. There were two people cleaning our house for 90 minutes. My wife and I can do the same job in about the same amount of time, and I always have time to, at least, sweep and vacuum the surface of every floor in the house. This includes our dining/entryway area. This is what pushed me to write you about our experience. This is unacceptable. I spent the past 90 minutes cleaning up what your cleaners left behind in our house. This is not how I planned to spend my day off, and it is specifically what I was trying to avoid by using your services. I am requesting a full refund for your services. If you and I cannot come to that agreement, I will be contacting Amazon per their terms and conditions to request the same refund. Please let me know how you plan to remedy this situation. Also, please understand that follow-up services are not an acceptable agreement. Here is the response I received: Laquinta Garrett Nov 21 (5 days ago) to me Hi Matt, We apologize for the inconvenience. There were two cleaners that came out and one started upstairs and cleaned the master bathroom also the guest bathroom and vacuumed the entire upstairs but didn't get to dust upstairs in the master bedroom. The cleaner downstairs completed the kitchen, downstairs bathroom, and living area. This was all that could be completed in the 90 minutes and we left the checklist and told you what we did, its not like we were dishonest and said we cleaned everything you asked. I cannot give you a refund but you can contact Amazon Local and see if they will give you a refund. Sorry things didn't work out for you. In conclusion, no, I would not recommend this cleaning service. I would think that offering an Amazon Local deal or a Groupon would be a great way to expand business and garner new customers, but this does not work if you treat those customers poorly. read more

I recently bought a 3-Hour Deep Clean from Groupon and I could not be more pleased with the ENTIRE transaction from start to finish. I've NEVER had a cleaning appointment get scheduled and executed so smoothly and so thoroughly - and I have had many. Not to mention it was incredibly affordable! I hate cleaning and quite frankly, don't really have time for the deep cleaning stuff. Jarell was who I scheduled my appointment with and he was so kind and helpful. He even called when they had an opening earlier in the week open up, as we had wanted. Now lets talk about the wonderfulness that is Laquinta. The floors in this house were gross. Granted we have new hard wood floors, but aside from swiffering, we haven't had the time to even swiffer wet jet them. The carpets. I have a 100lb black lab that sheds like a Sasquatch. It was everywhere. It gets so bad sometimes, it clogs our Dyson Animal - and we try to vacuum at least once a week. Anyhoo, that was the case here - vacuum broken, both of us working non-stop and just haven't had the time to even clean our bathrooms. It was time to get someone in to help us. When Laquinta first arrived, she was ready to get to what was important to us and really had us prioritize our list. Have you ever deep cleaned your house top to bottom? That takes 6 hours and you're sore for a week. We were totally realistic in what she would be able to get done in 3 hours and really told her what we needed help on. I just got home and WOW. She got to SO MUCH more than I ever would have in three hours - And it is QUALITY work. She got every nook and cranny - behind exercise equipment, dark corners - she did an incredible job. Thanks you Q & A! We will definitely be back! read more

LaQuinta is a true professional who takes her time to make sure my house is spotless! She worked with me on price and always brings her eco-friendly products! My house always smells so good afterward, I just love that feeling! Try her service and you will not be sorry! read more

I found Q & A through Groupon and couldn't ask for a better team than Laquinta and I believe, her husband. The first time we used their service was to clean my girlfriend's last house (a huge 3 bedroom, 2 bath). It was in very bad shape (messy/dirty roommate situation) but Laquinta showed up and turned that house upside down. We now live in a small 2 bed/1 bath apartment that we rent out to guests on Airbnb.com. During SXSW this year, we decided to rent out our place and road trip to NYC for 10 days. Laquinta and her husband came over to clean before we left town and even after 10 days of 19 year olds partying it up at our place, it was STILL clean. I believe Q & A has a magic touch and I will be using their services from here on out! read more

Do not trust this cleaning service! They are very rude and unprofessional. They redeemed a groupon and would not even show up for the cleaning. Please take my word for it! Please don't use this company!!! read more

My husband and I were really excited to use a company with high reviews to clean our new house. However, I was told one price the day we schedule the appointment and then another price the day of the appointment. I decided to cancel our appointment and go with someone else. Beware!!! Get everything in writing. Very Shady. read more

I really think this couple does a fine job of cleaning. They were flexible with their times, completed every task I asked of them and even suggested things that would make our short term rental look nicer. If there was something they needed to attend to, I just asked them to do it and they did. Unlike the other customer who was unhappy with their service, I didn't give them a time deadline. I have a 4/2 with a study and a second living area. No way would I expect someone to clean it completely in 90 Minutes. read more

I have been using Q&A Cleaning services for 6 month. The owner, Laquinta personally cleans your home. She calls to reconfirm your appointment a day prior and have never cancelled. She is meticulous, thorough and cleans your home like it is her own. Even better, she uses environmentally friendly products. She takes her time to get the job done correctly and I have never had a complaint. I tried 3 other companies prior to find Q&A Cleaning and I would not use anyone else. I usually don't take time to write reviews, but she is the exception! read more

The team did a thorough and professional job on my 3 bedroom/2 bath house. They were very prompt in returning calls and confirming appointments. High marks on customer service. I recommend this team. read more

My husband and I recently moved into a home and had been doing some remodeling, so we definitely needed a good cleaning after the dust had settled. LaQuinta's service was recommended on our neighborhood listserv and I contacted her for pricing and service details. I was very pleased with the reasonable price and her very fast response time. She was able to fit us in very quickly and did a wonderful cleaning our home - getting rid of the dust from the work we had done and really making sure the floors were spotless. We will definitely use the Q&A Cleaning Services again in the future. Very nice people to work with. read more

I have had Q & A visit my (small) 4 bedroom home twice. they take their time and get every nook and cranny. They are very polite and helpful in whatever I have asked them to do. Best of all, they use Meyer's cleaning products so your house does not smell like toxic chemicals, but rather like subtle but beautiful flowers and other natural scents. Recommended for house cleaning! read more

Q & A Cleaning Service far surpassed my expectations. Laquinta and her team left our house impeccable and provided friendly customer service. I have used them several times now to help me get the house ready for company and they are flexible on dates and always on time. I would highly recommend their cleaning services and will be using them again myself!! read more

When I purchased the Groupon for the move-out cleaning, I was a little worried that the cleaning crew might not be all that careful since it was clearly a one-time sort of thing (we moved to another city). But it actually all turned out groovy. They responded promptly to my questions, they arrived on time, they were charming, and they did a fine job of cleaning the house. I definitely recommend you give them a try. read more

They did a good job for the price! It smelled clean as I walked in, they honored the price discussed on the phone, and arrived/left when they were supposed to. It was only a general move out cleaning so there were a few things missed (that aren't usually included in general cleanings anyway) but 3 of those 4 stars are just for how well they cleaned the shower- WOW! We have hard water so it was pretty bad and that thing looked new! I'd use them again for a basic general cleaning. read more

I used Q & A cleaning service after a flood damaged my home and several times after. Their prices are reasonable and they traveled to Kyle to do the job. Laquinta & Ana came in and asked what I wanted them to focus on & they completed the task. I will definitely be using them again in the future. read more

Q&A Cleaning is great. Laquinta is responsive, professional, and hardworking. She takes her time to clean my condo in a thorough manner. I highly recommend this service. read more

Several people have cleaned my house over the past decade, and LaQuinta and Q & A are head and shoulders above the rest. LaQuinta is thorough, meticulous, and quick. We have cleanings scheduled every other week, and she always texts the night before to confirm and shows up on time. Even if I ask her to do a few extra things I normally don't need, she does them thoroughly and still has time to make the rest of my filth pit of a house spotless and smelling fresh. I have a 3/2 with two living areas, an office, a dog, a cat, and two kids, and it takes LaQuinta only part of the morning to whip our house back into shape. I would definitely recommend her! read more

We love La Quinta! She cleans our house every other week and always shows up with a smile on her face. In addition to being a very hard worker she is also just a really nice person. She takes her time to make sure every surface of our house has been scrubbed. I'm pretty sure I've never spent over an hour cleaning our bathroom by La Quinta does every time she cleans our house - and it shows. I love coming home from work on the days she cleans our house. Everything looks so nice. She also uses environmentally friendly cleaning products and makes sure everything is safe for our 8 month old baby. She is always looking out for our family and is trusted member of our support system. I'm so glad we found her!! On a financial note - the price is completely reasonable for the time she takes at our house. I don't think you will find a better deal for the same quality of work. read more

They did a great job cleaning our house. We have all wood floors so it was extremely dusty and they were able to dust every little thing and had the house looking like new again. They removed stains that I thought were not removable. The team was very polite and cordial and asked to work on any specific areas. They were very thorough in their cleaning. I would definitely recommend them and they even do weekends, which is difficult to find! We will most definitely be using them again. read more

Called Q & A Cleaning Services for a move out cleaning because I'm disabled and unable to clean. They showed up on time and did a thorough cleaning of my place. I have also used them for a basic cleaning. I would definitely recommend them and look forward to hiring them again. Thanks Q & A for making moving a little easier on me. read more