Skyler and Felipe we're so kind and personable and relatable. I got a new car for a great price and…read morelow miles. The process was so easy to get connected with your bank for a loan through them. Hassle free would buy a car from them again. I also got a free gift that gave me three free oil changes.

They sell you cars with temporary fixes, and then they wash their hands of the whole thing!read more

This review is about the purchase experience. We had researched a specific vehicle and worked with…read moreJosh Edson. Working with Josh went very smoothly. I was able to get many questions answered before I arrived. I did have to go through the high pressure hand off to the extended warranty sales. Including a test drive, everything was done within 2.5 hours.

Just want to let everyone know to be careful of this dealer. I used to date a guy there that told…read moreme the finance managers secretly add on packages that the finance managers pocket. I didn't care because it didn't affect me but out of urgency I had to purchase a car through them and they did the SAME THING TO ME. Extremely upset, I called asking for a goodwill statement and he refused. Spoke with Dale who said the package is "non refundable" and that they're not willing to do a goodwill statement but instead want me to trade in my car. This dealer along with my ex can go to hell.

This is the only place I've ever been treated fairly and also helped out with for vehicles where I…read morefelt like family. Ameer was my salesman and I would recommend anyone to go see this guy. Super chill, cared about my deal, and I made a friend out of buying a car. I will come back for sure. Side note: Gabriel the finance person is 10/10.

*BUYER BEWARE* I…read moreflew in from Pennsylvania to buy a 2024 X3 from BMW of Murray. Before I committed to travel, my sales person, Rony Exantus, assured me the windshield had no chip damage. After the paperwork was signed, I found two splintering chips. Rony's response on the spot was, "there's nothing we can do about that." A second BMW dealership disagreed, confirming the damage is severe enough to require a full windshield replacement, likely $1,000-$2,500+ once camera and sensor calibration is factored in, and that it's unlikely the car will pass Pennsylvania state inspection as is. In the weeks since, the splinters have continued to spread from ordinary driving, worsening with time. When I initially called to get this resolved, I was routed back to Rony. He now claimed the damage was minor, a stark reversal from telling me before I flew out that there was none at all. On June 18, I emailed Kirk Nuno, the GM, and laid out exactly what had happened. He didn't respond. The inquiry was passed instead to Shane Romano, the sales manager, who replied the next day. In writing, Shane told me the dealership holds itself "to higher standards" on out-of-state deals and said he was "happy to work something out" once I sent photos. I sent them that same day. He went silent the moment he had them. Getting any further response took two rounds of escalation to BMW corporate, repeated texts to the person at BMW Murray who was working on my vehicle registration, and a public review; the first corporate contact alone did nothing. Four weeks to the day after I sent those photos, Kirk Nuno finally called. It wasn't the dealership choosing to make this right, it was the dealership responding to pressure it could no longer ignore. What he said on that call directly contradicted what his own sales manager had put in writing weeks earlier: "We've heard your review, we've heard your messages to BMW corporate, and the decision we've come to as a management team is that we are not going to help you with your windshield." He pointed out that the car was used, seeming to suggest this was damage I should have expected from a vehicle they sold. When I asked whether he thought this was an acceptable way to treat a customer, he didn't answer. Instead, he said, "we can continue to keep talking in circles or we can end the call." That statement sums up my experience with this dealership from the moment I drove off the lot. I did my due diligence as an out-of-state buyer: flew in, inspected the car, documented the damage immediately, and escalated through every proper channel available, including BMW corporate itself. In writing, this dealership acknowledged fault and promised to make it right. A month later, on the phone, I was told the direct opposite. Avoid an out-of-state purchase with this dealership at all costs. If you are considering one anyway, document the car's condition yourself before you sign, and get every promise in writing. Spoken words, written commitments, and apologies won't be honored once the deal is done. This dealership was given a month and every opportunity to keep its word. It chose not to.

I was new to the area, needed an AWD for the canyons, got ripped off by Barry Nolan, and Chris's…read moreteam. Car looked good, test drove it, signed, and came back for pick up by Uber, it was thrashed, totally different. Had multiple lights on the dash, gas completely on empty, no oil, rear passenger tire gash with leak, and engine light on... I refused to take the car. Argued with Barry, he said "he'd make it right", never did. Dealership refused to cancel the sale. I got 2 mechanic reports, both said $10,000 in immediate repairs needed, do not drive the car, if I do, it will turn into $30,000 worth of repairs. Learned car was sold 4 times at the 100,000 mile mark. I returned the car via the credit union and the dealership refused to pay off the credit union! They profited twice on the car! Now I am being sued for the sales contract. I see over 30+ reviews on google this has happened to others. It's Auto Fraud, they camouflage the condition of the car by deleting the codes temporarily to get you to sign. They lie that they inspect, service, and maintain the vehicle, at their Service Center. You meet the team and they all lie together. Join my defense against these crooked thieves! Text this google number to help (801) 436-7747.

These guys were super dishonest. We agreed to a price on Friday afternoon on a new Jeep that had…read morebeen taken in on trade in. I agreed to their asking, listed price on KSL. No haggling or anything. They said they just needed to run it through their service dept to make sure everything checked out since it was new on the lot and we could finalize the sale as soon as it came back. Well, it came out clean and I came back to finish the purchase right away and they had raised the price on me $2k!! no apologies, no meet in the middle, just that the owner decided over the weekend he could get more money for the Jeep and so he didn't honor our agreement. He even admitted that. Classic Used car salesman crap. Greedy and dishonest. Barry the salesman there is the only good thing about this establishment, everything esle, esp the owner and manager Chris, is not worth it.

Hayden is amazing at working with you to get what you need in a car without trying to "sell" you…read more Gives honest service and is willing to help with things after the sale

I've had good experiences getting my Mazda serviced here. I appreciate the help I've received from…read moreBrian and Cameron, and the tech Stan. Brian and Cameron are great at making you feel welcome and comfortable, and talking to them is a joy. My most recent experience at Tim Dahle Mazda Murray was with Cameron and Stan. I am impressed by the thoroughness of the tech Stan. His attention to detail is excellent. For example, he noticed damage to the underbelly of the vehicle that other technicians failed to bring to my attention. He did an excellent job repairing the underbelly. He was also outstanding servicing my transmission fluid. My car sounds great now. I like how I get a video of my vehicle while they inspect it. The waiting room was great for completing some continuing education while I waited. Thank you Cameron and Stan for the best experience at your dealership.

I worked with Christian Hickman and hands down, he is the best at what he does. From start to…read morefinish, he was world class. Being nervous a out buying out of state car, he made it so easy. He went above and beyond to ensure all my concerns are addressed without being pushy or showing any signs of frustration. Ultimately, he won my trust and we closed the deal!!!

I've read all the reviews and actually had a good experience with them. The sales people aren't…read morethe most informed, and clarity would be helpful. These vehicles have either a salvaged or rebuilt title. All these people who keep complaining that they were "misinformed" is comical. Do your research. Pull a Carfax, ask for pictures if you're having a vehicle shipped. When you are doing your walk around, check to make sure under hood caps are tightened, body panels, skid skirts, etc are all attached, oil/transmission/brake fluids are topped off, belts are in good shape, all lighting works, the horn works, check the HVAC system, power windows/locks/mirrors, transmission shifts smoothly, etc. Salvaged and rebuilt title vehicles often don't get the full inspection that most used cars do, so go in with a little bit of knowledge before you start pointing fingers. The used vehicle I purchased has a rebuilt title. There were things that it needed before I felt safe taking delivery. Have your own mechanic check it out before purchasing it. Be smart about your purchase.

Had an amazing experience with Ronnie purchasing a immaculate 2015 Ford Explorer. Not your ordinary…read morecar dealership. Really went above and beyond for us. They were super friendly and down to earth. Overall an amazing experience and we will definitely be using them for purchases in the future. Highly highly recommend if you want to be treated like you really matter.