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    Pyles & Associates

    3.3 (4 reviews)
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    Updated 2 weeks ago

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    Behavior Frontiers

    Behavior Frontiers

    3.0(4 reviews)
    1.4 mi
    Established in 2004
    Certified professionals

    It used to be a good agency years ago!!…read more Staff constantly changing...hard to keep up with behaviorists that don't show up on time and chronically late to sessions. BF Agency does not do anything about it. They set rules and guidelines that benefit the company and not the child. Cancellation line hardly picks up the phone during normal business hours and they expect you to notify the office by calling but no one picks up...or they are half asleep when they finally answer the phone. Worse agency to work with...too bad it's going down .... Behavior Frontiers saw better days ...down..down..done.......

    After having my son on a waiting list for a long time,the services received were not at all what…read morewas expected,in the 5 months my son had services with this company his therapist changed about 5-6 times if it's actually not more,not to mention the amount of cancellations you will get, it's so bad that you will actually be surprised if they actually did show up,they ill be there for at least a week then start cancelling at least 2-3 sessions a week,Raissa Echavarria was out case supervisor and all she would do was apologize and promise that they would try their best,she would lie about how long the therapist were employeed to keep you getting their services,and obviously after seeing how the therapist worked you would realize that they were newly hired with no experience at all, therapist would show up and look lost,I would have to be the one telling my son what to do because the therapist didn't know how to approach my child!!!Did I mention she thinks ok to give this kind of service because she thinks that someone paying a PPO insurance is funded by the insurance, trying to say that my son is getting free services when his services were actually only covered 80%,and obviously the more upsetting part is that knowing their employees will be moving ot of state,they decide to assign them to your case knowing damn well that the following month they will be sending a new face ,but the final straw is seeing how my son was always ready and to ust have someone not show,that really pisses me off,my son being a fast learner,pulling out his little table and chairs to just have session cancelled,my son deserves better!!! SO IF YOU WANT THE BEST FOR YOUR CHILD,YOU WILL DEFINITELY BOT FIND THAT WITH THIS COMPANY!!!

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    Behavior Frontiers
    Behavior Frontiers

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    Promise ABA - Learning happens at different speeds.

Time, patience, and practice help skills grow naturally.

    Promise ABA

    4.7(14 reviews)
    3.4 mi

    My 5-year-old son has been attending Promise ABA for about 6 months now, and we've had a really…read morepositive experience. As a parent, it can feel overwhelming trying to find the right support for your child, but the team here has been very welcoming from the beginning. Everyone we've interacted with has been kind and friendly, and they make the environment feel comfortable for both kids and parents. My son's BCBA, Lana, has been amazing. She's very easy to talk to and always takes the time to listen. She gives really helpful feedback and is great at helping us problem-solve when challenges come up. One thing that meant a lot to me was that she came with us to my son's IEP meeting to support us. That level of care and involvement really shows how much she cares about the kids and families she works with. We're very grateful for the support my son has received here and for the team that works with him every day.

    A scetchy company that puts profit over clients. If you want to find a company that will be willing…read moreto provide the services by adjusting to your family needs or dynamics, this is the wrong place to look at. They will push their plan on you (so they milk as much as they can from you or your insurance), and if you are someone who wants modifications or additions to the plan, they will just refuse you. In my child's case, I asked for 6-9 hours a week for the first couple of months. At first, they told me that the insurance will not cover such a small amount of hours because that's almost nothing and so that means the child is not that severely in need of ABA. Then, after I called my insurance and clarified this stellar theory to be absolute nonsense, Promise ABA came up with another excuse to add more hours - the therapists will not take the case because they need more hours. Of course, the therapist that they assigned to us confirmed that she was fine with 6-9 hours a week and that it worked perfectly fine with her schedule. At this point we started the services, and after literally two sessions the company called and stated that they have to decline the case because 6-9 hours won't be sufficient to meet the set goals during the initial assessment. Maybe all these elaborated lies work well with other clients who have language barriers or insufficient knowledge about the field, but guys, come on, who are you really fooling around? Clinical goals can be set to be accomplished in a reasonable amount of time, not to mention that they can be adjusted accordingly. To sum up, I got billed for an assessment that is useless because no other company will need since each company wants to do their own assessment when taking a new client (don't worry, Promise ABA, I checked this info before typing it in here, just like I always do). And now, I will have to pay more in order to start services with another (hopefully more reputable, realistic, and client-oriented) company. This could have been less stressful if we had MediCal. However, if you have private insurance like us, stay away from Promise ABA. Save time, money and nerves. You deserve to work with a clinic that respects your child's unique needs because you know your child best. Good luck:)

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    Promise ABA - Routines give kids a sense of calm and security.

When the day feels predictable, confidence grows and learning feels easier.

    Routines give kids a sense of calm and security. When the day feels predictable, confidence grows and learning feels easier.

    Promise ABA - Promise ABA, LLC - 217 E Alameda Ave #305, Burbank, CA 91502 - (818) 748-3390

    Promise ABA, LLC - 217 E Alameda Ave #305, Burbank, CA 91502 - (818) 748-3390

    Promise ABA - Promise ABA, LLC - 217 E Alameda Ave #305, Burbank, CA 91502 - (818) 748-3390

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    Promise ABA, LLC - 217 E Alameda Ave #305, Burbank, CA 91502 - (818) 748-3390

    Pyles & Associates - behavioranalysts - Updated May 2026

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