A doctor that actually listens and cares? Yes please! A…read moredoctor that doesn't make you wait? Double yes please! A doctor whose entire staff is friendly and caring? Sign me up. Thank you to Patriot Family Medicine for a great experience and my new go-to office for all my future medical needs

I am currently giving this practice three stars, although I plan to give the doctor and staff…read moreanother opportunity before making a final judgment. My initial experience with Sam, the nurse practitioner, and the physician assistant was very pleasant. They were warm, professional, and made me feel optimistic that I had found a family practice where I could establish long-term care. Unfortunately, my experience changed after my laboratory results became available. A receptionist named Britney called me and immediately began discussing my results without first asking whether I was in a private place or prepared to receive medical information. I was at work and had to interrupt her and ask her to wait while I moved somewhere private. I had assumed she was calling only to schedule a follow-up appointment. I believe staff members discussing medical information should always confirm that the patient is able to speak privately before sharing results. When I returned for my follow-up appointment, there also appeared to be some confusion at the front desk. Although I had confirmed my appointment the previous day, the doctor stated that he had not known I was coming and had taken another patient before me. He apologized, but the delay made me late for work. Once I was called back, the process felt rushed. I was quickly directed onto the scale and then placed in a room with a medical student. I was not asked whether I was comfortable having a student participate in my appointment. The student repeatedly described my hormonal status in a way that did not match what I had previously been told, and our discussion about vitamin D supplementation felt dismissive rather than collaborative. I was also uncomfortable with the student shifting and rocking from side to side in my peripheral vision while the doctor discussed some concerning health information. That made an already stressful conversation more difficult. Later, when the doctor returned and spoke with me privately, the interaction was much more comfortable. He was pleasant, made eye contact, explained things more clearly, and ultimately did a good job addressing my concerns. I wish the receptionist had demonstrated a better understanding of patient privacy, that I had been asked for consent before a medical student joined the appointment, and that the visit had not felt so rushed. Staffing problems, scheduling confusion, and the absence of a manager may explain why the office was having a difficult day, but patients should not have to absorb the consequences. Overall, the doctor handled the appointment well toward the end, and my first visit with the other clinical staff had been positive. I spent considerable time researching family-practice physicians because I hoped to establish ongoing care here. For that reason, I am willing to give the doctor and the office another chance before deciding whether this practice is the right fit for me.

Went to the new location and a lot of my past issues have been remedied. I still think they need…read moremore doctors on site to split the patient load. ALSO GET SOME RUGS OR HANG SOME CURTAINS IN THE WAITING ROOM HOLY COW!!! Echos are not a suffering persons friend

I have tried to get a prescription for my wife refilled. The office was sent the initial request…read moreon 07/25/26. When the office did not respond in a timely manner, I request they resend it on the 28th. I have tried calling (805-527-6424 & 805-955-7060) the office 6 times on the 28th to request they respond to the two request from the pharmacy. NO O)NE bother to answer the phone. On another note I have nothing but praise to say about Dr. J. Kurohara.

Absolute joke of a doctor on staff, I told him i had been to the hospital, was worried the issue…read morewas recurring; and instead of signing off on me getting tests which proved the illness last time I was there, they want to start me back from 0. Work up to a CT Scan with contrast by doing 2 other scans that cost 2000+ each. When we both know the CT Scan with contrast is what I need. Blatant medical laziness. They LOVE WASTING YOUR MONEY!!! Do not go here if you have a car that can make it to thousand oaks. Administrative staff was very kind.

I scheduled an appointment with Dr. Takeda for a specific medication-related concern while my…read moreregular physician was out of the country. During the visit, it became clear that Dr. Takeda was unable or unwilling to help with my medication, which ultimately made the appointment unproductive for the issue I was seeking help with due to my pcp being gone for 4 weeks. What I found frustrating was that this was not communicated before the appointment or at the beginning of the appointment. Had I known that the medication could not be addressed during the visit, I could have explored other options sooner. I was later informed that other providers within the practice may have been able to assist, but this information was not provided until after significant discussion. The office staff was courteous and professional throughout the process. My concern is with the coordination of care and communication regarding medication when a primary physician is unavailable for 4 weeks. Patients should have clear guidance about available options and continuity of care, especially when appointments are scheduled for a specific purpose and half of the providers are only working 3 days a week.

Very Nice Doctor. She took her time to speak with me. The Medical Assistants are helpful and if I…read moreleave a message they usually call me back within a few hours

I love Dr. Sadeghi!!! I have been coming to her for over a year now and she takes care of you like…read moreher own family. I have been very anxious about my health but she calms you down and helps you with everything. I love her!

Simi valley doctor, terrible Mission hills doctors very very…read moregood, such a difference in care and attitude.

This was a first visit for my mom to this location with her new primary care provider…read more The building has plenty of parking as well as ADA access. The suite we were going to is located on the third floor as well as the lab. When we entered, we received a friendly greeting by the front desk clerk and she checked us in. We were quickly brought into exam and after vitals and a few questions the provider joined us. The exam room was spacious, bright and clean. There were two chairs for my Mom and I to sit. The experience was very pleasant for my Mom. She liked all the staff very much. From my POV all staff was kind and very professional. Shout out to Dr. Kulai, Jona and Juan for providing excellent healthcare to my Mom.

I called their website office number today and got rejected for my request to speak to the good…read moredoctor whom I thought would be a good fit for my needs. The telephone answering robot (?) kept telling me that "Dr..... is not taking any new patients". Like the other poster on Yelp, we have the money for the geriatric service and in my case I also have the insurance. So I would rate a aero if there was one for this provider. Yelp should remove them from the top ten internal medicine list. Just moho.

This place only accepts patients who have insurance, they do not care about patients that are…read moreuninsured. When I asked why, they said it was just their preference. I am glad I avoided going to this place that only cares about insurance and does not actually care about patients. I was happy to pay up front for services.

Dr. Aliabadi has been watching out for the heart health of Dear Hubby and me both for over a…read moredecade. Though we each got there for different reasons, we appreciate how candid and professional Dr. Alabadi is, while also being easy to talk with; a rare combination in the doctoring game. He makes recommendations without scolding. He offers understanding to challenges that one might have with living situation, insurance, lifestyle concerns, and other aspects of life that can affect one's health. I've never felt judged there, which I can't always say with some other healthcare providers. We tend to make afternoon appointments, because I work full time, and it's less invasive to my work obligations. Yesterday they were running behind, which became understandable once we were called into an exam room. They have a new EMR (Electronic Medical Records) system, aided by AI, which means that the system handles a lot of the record logging, giving the doctor more time to focus on discussions with the patients, plus the physical exam. As this is new for them, there were a few minor glitches. I could tell how excited Dr. A is for this new development. Given how many patients he sees each day, an effective new tool should be very helpful to him. I appreciate the information he shared about options for medications for a condition I have to manage. DH will have some tests coming up that he hasn't had done for a long time. All good stuff in taking care of us, and we are grateful. Gave him a thumbs up on the re-design of the waiting room. They've embraced colorful artwork showing off the natural beauty, plus manmade architectural contributions, of Catalina Island. Very cheerful, and SoCal-appropriate.

I was initially seeing Dr. Hess over in suite 203 when I first became a patient. When he retired, I…read morechose Dr. Purmer as my new cardiologist. I have nothing to say but good things about him. I only see him every 6 months but he remembers details and is always so nice! Staff is incredible too. You will not be disappointed if you go here.

I'm genuinely disappointed to be writing this because when I first started seeing Dr. Perez, I…read moreappreciated her directness. She wasn't overly warm, but she was clear, professional, and approachable. Over the past year, though, my experience has shifted, and based on other reviews, it seems I'm not alone. About a year ago, she stopped accepting my insurance. I chose to continue care and pay out of pocket ($250 per visit) because I valued our established relationship. That felt worthwhile, until this recent experience. I called ahead to let the office know I would be 3-5 minutes late, thinking it was the respectful thing to do. During that call, I was informed for the first time of a new late policy: if you are late, you won't be seen, and if you reschedule, there's a $50 charge. This policy had never been communicated to me previously, nor had I signed anything acknowledging it. I expressed that I understood I was late and was completely willing to accept a shortened appointment, whether that meant a few minutes in person or even a quick phone call. I was trying to be flexible and respectful of her time. Unfortunately, Dr. Perez declined all options, including speaking with me briefly by phone. When I arrived, about five minutes late, I remained in the office during what would have been my scheduled appointment time. Dr. Perez moved in and out of a room nearby but did not acknowledge me, make eye contact, or offer any explanation or empathy. After three years as a patient, that lack of basic communication and care was honestly the most upsetting part. Because of that experience, I won't be returning. This wasn't about a policy; it was about how I was treated in that moment.

It was my first time meeting with Dr. Perez Salehy and she was very kind and attentive. She agreed…read moreit was very helpful to have a primary doctor to oversee my care and recommended a blood test and follow-up appointment once she had reviewed the results and seen my UCLA medical chart.