I found Pronto Air Duct through Nextdoor and came highly rated. Prior to calling Pronto, I got a…read morecouple other quotes and it was all about the same price. I found one that was slightly cheaper but due to my neighbors recommendations, I chose Pronto. I called them and was able to schedule my appointment quickly. Michael came out and walked me through the process and was in and out in less than an hour. He is efficient and really knows his stuff. Michael also sent me before and after photos. Because of how great I was treated, 3 of my neighbors all called Pronto the same week and they were helped as well. If you are ever looking for Dryer or Duct cleaning, call Pronto. You wont be disappointed.

As a tradesman I'm pretty picky on who I hire to do work at my house. I run my own plumbing company…read morethat's also highly rated so seeing a perfect 5.0 rating online tells me they excel at customer service, work quality, and overall value. I don't expect the cheapest price but I know when companies are price gouging too. I also like that they send free online quotes without obligation. I reached out, got a quote based on the information I provided and scheduled the work for the next day. Eric came out and went over the process and did a quick walkthrough, pointed some things out, and got to work. He worked diligently and was thorough in cleaning every duct. It took about 4 hours to do my house but he was focused and got it done without any issues.

Greg did a fabulous job for us. Our ducts are 40 years old and were never cleaned. Yes there was…read moresome black mold discovered that was conscientiously removed as an extra. Well worth the money to know our air is clean. We are very happy and will recommend them to our friends and family. For the cautious folks these reviews are real. Thank you Yelp. This is a great find.

My name is Martin F. in Aberdeen, MD. I am so AMAZINGLY PLEASED (!!!) with Mr. Kir and partner . I…read moream sitting here with my daughter who just remarked that the air smells fresher- I agree , and the air flow from the vents is noticeably improved . These guys work like Americans of my parent's generation worked - that old school work ethic. Get on it, get it done, and take pride in your work, honesty and integrity. I recommend them in a heartbeat. So incredibly thorough. Every vent snaked out, vacuumed, disinfected. Vent covers cleaned, including bathroom fans and dryer vent to outside. No stone left unturned. Easy to schedule, punctual, good communication, an extremely great price given how energetically they worked every minute of the two hours on site. OUTSTANDING !!! .

We hired AirDuctVet to clean our whole house vents after a major remodel. They responded almost…read moreimmediately to our request and were able to squeeze us in when we needed them. We were both very happy with the results, don't really want to post a before picture because it was horrifying but the after picture makes me very happy :) We would definitely use them again. Highly recommend.

From the owner: AirDuctVet Dryer & Vent Cleaning Services is a BBB-Accredited, SBA-Certified Disabled Veteran-Owned…read morecompany based in Alexandria, VA, serving the greater DMV area. They specialize in air duct cleaning, dryer vent cleaning, chimney sweep services, HVAC system sanitizing, and indoor air quality solutions. With veteran-led professionalism and state-of-the-art equipment, they remove dust, allergens, contaminants, and fire hazards to make homes and businesses cleaner, safer, and healthier. We use advanced equipment and proven cleaning methods to remove dust, debris, and contaminants from your HVAC system, improving air quality, energy efficiency, and overall comfort. Our commitment to excellence is backed by a 3-month satisfaction guarantee and you don’t pay until the job is done and you’re 100% satisfied. Whether it’s a routine cleaning or a full HVAC sanitizing, you can trust Air Duct Vet to deliver results with integrity, precision, and care.

A very bad experience. Not even for free would I use this vendor. Tries to scare and upsell, shows…read moreme a stain that likely isn't mold and says it's black mold. Avoid. Update in response to his response: I guess you didn't know, but I have a Ring camera recording of our conversation. You are a liar and I have the video to prove it. It's actually you who yanked away your phone as I was looking at the charges because you handed me your phone. And there was zero foul language. The reason I didn't pay is because, after yanking your phone from my hands, you just walked out. Let me know if I should post the video somewhere for everyone to see it.

Service was excellent and thorough, documented with photos throughout. He went an extra several…read moremiles on this, and we couldn't be happier with the results!

They showed up on time and were very professional. They cleaned everything extremely well and the…read morehouse smells much better now. The vents are clean and we are very pleased. We will call them again when it is time to get it done again.

I was very impressed with Ricardo's service. He did a small job for me but did it with excellence…read moreand did things beyond what the job called for. His communication was excellent, all at a good price. I have my new duct cleaning service.

Great people Honest…read moreGreat service Quick Will use them again and already refer them to neighbors Hard to find a great company like this.

My elderly mother has a service contract with them. Her 4th floor condo is 89° and was told at…read more10:30 am yesterday that someone would be out that day for diagnostics. We waited for 11 hours, then called and we're told that despite partnering with FHFurr, they were short-handed and someone would be out for the first appt 8-9 am today. It's noon, there's a dangerous heat advisory especially for a 93 yr old, and we haven't heard anything

This team was so easy to work with! I called them on a Tuesday for a standard dryer vent cleaning…read moreand they were able to come at 8AM Thursday. My mom works for a dryer vent company in another location, so I know what to look for in a high quality cleaning company versus one that says they clean vents but don't actually clean the dryer vent. MAC Master did everything I expected, and they were professional and friendly. Their prices are also very reasonable for the quality of service they provide. I highly recommend them!

RESPONSE TO BUSINESS: The second cleaning was done Sept. 2021 so it's been 14ish months since you…read morewere here. I based my second review on two things: 1. I was informed that dryer vents should be cleaned every 2-3 years, and 2. You did clog the vent the first time you were here and I did call and pay a dryer technician unnecessarily only to find out my vent was clogged. You had to come back a second time to try to clean it again, which I appreciate. If you read my reviews, they don't speak negatively of your business. In my first review, I stated that people should hire you and I suggested that if they do, they should do a walkthrough since some of my vents were missed. At that point, if I didn't like your company, I wouldn't have hired you a second time. With regard to the second cleaning, again, my review isn't negative, I'm stating my experience. If you remember, when you returned after learning about the clog, you came here and stated that builders shouldn't put these grates on the exhaust vents. You were basically suggesting it's the builders fault for the clog and there's little you can do about it. Whether that's true or not, the grates are what they are and they need cleaning. If your company doesn't go on roofs to clean them, then I believe it makes sense for somone with an exhaust vent on their roof to hire someone that does go on roofs to clean them. My 3-star rating is based on: 1. that vents were missed the first time I used your service, and 2. that my dryer exhaust vent was immediately clogged the second time I used your service. What rating do you suggest for that? ------------------------------------------------------------------------------------------ I used MAC Master again after I moved. They came in and cleaned the HVAC unit and the dryer vent. The next day, my dryer stopped drying. Since I had just had the vent cleaned, it had to be the dryer. I called a dryer technician to come check it out. Turns out, that the dryer vent was clogged. I called MAC Master to tell them of the issue. They came out again and mentioned that builders usually put a grate on the exhaust vent of dryers so that animals don't go into them, however, mine is on the roof and they don't go on roofs. They went into my attic and punched a hole in my dryer vent and tried to clean it from there. About a year later, my dryer isn't drying again. This time I used the trick the dryer tech showed me to see if it's the vent. The trick is to run the dryer with the dryer door open (you have to hold the door closed switch so it runs while the door is open) and hold a paper towel over the lint exhaust vent (with the lint filter removed). By doing this, you can see if the vent is trying to suck in the paper towel (make sure you don't lose that paper towel in there!). There was zero suction, so my vent was clogged again. I'm not surprised considering it was not cleaned and the grate probably had a few unclogged holes for air flow this whole time. I had to hire another HVAC cleaning company that does go on roofs to come and clean the dryer vent again. This should not need to be done yearly if it's cleaned properly. So after paying MAC Master for the cleaning, I wasted money on a dryer technician, and then had to pay another HVAC company for a full dryer vent cleaning to make sure the grate was cleaned. I've attached a picture of the grate. My suggestion is that If you have a dryer venting out of your roof, hire a company that will go on your roof to do a full cleaning.

Solid tech showed up and diagnosed the problem quickly with my gas fireplace and fixed everything…read moreon their next visit. Good communication and very professional. Thanks for the help!

They were quick to respond, took several photos and had a competitive price. They do charge $50…read moremore for the use of a ladder. So, regardless if you are on the ground floor or three stories high you will get their rate of $199 versus $149. Not bad either way. I appreciated the photos before and after. I am personally convinced from the photos that my dogs shed every last piece of hair before their bedding is washed and dried. I am sure that drying times will reduce significantly with this being completed. I will recommend them to neighbors and my friends.