Called Residential Express for a full-system replacement quote in October. Was pleased with the…read moreexperience, which simply involved taking measurements and asking what changes I might want with the setup--much better than the high-pressure sales pitch from the bigger companies in the area. We pushed off the replacement thinking our unit would survive one more winter, but of course of furnace went out unexpectedly in the middle of the night during one of the coldest stints of the season. Called Residential Express the following morning, they pulled up my quote from 4 months prior, verified the price hadn't changed and were able to schedule me for a full HVAC replacement the next day. Freddie and Flavian arrived on time and were very professional moving through our house and working in our backyard and utility closet. They explained any changes they needed to make, went over the new setup and recommended service intervals, and hauled all of the old equipment away, leaving our house looking better than when they arrived. Very happy with our experience with Residential Express and wouldn't hesitate to use them again.

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

Great experience with CD Shanahan's. Ultimate due diligence and customer service. Never tried to…read moreover charge and made sure the job was completed. Scheduling was a breeze and always arrived within the window with a good heads up. Will use again for our heating and AC needs

Absolutely outstanding service from C.D. Shanahan's. Armando, Juan, and Elijah were incredible!…read moreArmando and Juan from C.D. Shanahan's HVAC, Plumbing, Electrical & Remodeling LLC came out right before an impending severe snowstorm and worked in sub-15° weather from 8 AM to 8 PM to uninstall our broken Heat Pump and Air Handler and replace them with a brand new Heat Pump and Air Handler. Simply put: these guys were the best. Incredibly professional, hardworking, and dedicated from start to finish. They didn't rush a single step. They also helped install a new thermostat, made sure everything was running smoothly, and ran all the necessary tests to ensure the system was operating perfectly before they left. Huge shoutout to Elijah as well!. He took the time to explain everything in detail about the humidifier, thermostat, and Air Handler, and gave us genuinely valuable maintenance tips that made us feel confident moving forward. C.D. Shanahan is probably the best HVAC company you've never heard of. If you want a team that shows up, works hard, communicates clearly, and takes real pride in doing the job right. Highly recommend.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Reddick and Sons are my family's "go to guys" for all our electrical, plumbing and HVAC…read moreneeds...They have been excellent!

When I called to inquire about services and costs, I reached someone saying his name was "Xavier,"…read morewho was evasive concerning my questions. When I asked to speak with his manager, he refused, saying, "You don't need to talk to a manager." His attitude was like the customer is here for the convenience of Nelson's HVAC, not vice versa. When I tried to narrow down an appointment time to earlier in the morning, he said he didn't want the business. I then replied that his attitude was a "bad business model" and that I would truthfully review my experience for others to read. Recommendation: STEER CLEAR of Nelson's HVAC.

Nelson HVAC charged me $960 to replaced a circuit board in my minisplit which did not fix the…read moreissue. They now refused to return my calls.

They weren't the cheapest but they did quality work in replacing the guts of the nearly 20 year old…read moregas fireplace. Reccommended!

I called Christian and he answered right away. He was in my area and was able to come out the same…read moreday.

My Carrier Furnace had stopped working. I sent a service request via Yelp for heating repair…read moretechnicians. About 4 companies responded but MVM contacted me as they were able to come out first thing in the morning. They provided diagnosis and a great quote to replace blower motor. Once the motor was installed they discovered that my pressure switch was also faulty. They provided the additional work to replaced the pressure switch. Their technicians were superbly competent and fixed all my issues. Mauricio, Danny and Edwardo were superbly professional. They provided outstanding service and exceptional value, customer care and support. They deserve the five star reviews! I highly recommend MVM!

Wow. Called on Monday at 9 am shivering with a defective…read moreheater. By noon, the repair was complete. Very knowledgeable repairman completed the work with a clear outline of next steps and future recommendations. Believe the five star reviews! Having unexpected repairs done comes with anxiety- MVM Home Service took every measure possible in communication and execution to ensure I was satisfied. Highly recommend.

After having an initial disappointing experience with this plumbing service, I was personally…read morecontacted by the owner, Limbert. He genuinely cares about the quality of work his company provides and the reputation he's built. Because of his responsiveness and willingness to make it right, I will definitely use them again.

I didn't go with his company, but great response and quality service. They answered my call and…read moregave me grade knowledge.

Great company to work with. Very professional and knowledgeable. They diagnosed the problem quicklyread more

Please use caution when financing through this company they charge their customers for using wells…read morefargo financing an additional $1000.00 fee to use the 24 month 0% interest rate account. Its mess. You've been warned. My final signed contract states $9,940.00, with $1040.00 added to that to use 0% interest rate financing. Ensure you request they get a permit for the work to be done, even though its adds $1,500 to your bill! to ensure to work on electrical and gas line is up to Maryland codes! I was told the work was to code and didnt need to be inspected! WRONG.

They recently did work on my dishwasher and I am super satisfied. The technician was prompt and…read morecommutative. When a part was needed there wasn't unnecessary delay, he picked it up and I was good to go the next day! Great experience overall and will definitely use them again.

Quality DC came in and fixed the issue with the dryer vent promptly and really communicativeread more

The technician service has always been the company strength…read more One year, post acquisition, APEX has better integrated Furr as a business unit. So, supporting functions like dispatch and customer relations are better serving the overall effort. Stay tuned...

So, I first want to start off by saying that every single technician/expert that has provided…read moreservice to us has been FANTASTIC! Fullstop. This review is based on recent experiences with customer service representatives/admin folks. So it was during calls to the main number, and we reside in Virginia. We recently had a very expensive repair for a hot water heater that severely damaged our circuit breaker box. So the techs came out, did their thing and were phenomenal. However, in order for us to submit the repairs for reimbursement with our home warranty company, we require an itemized invoice. As per the egregiously rude phone reps we have encountered, there is a company policy against itemized invoices. Like, WHAT!?! I have never experienced anything like it in the history of working with service providers. There is always an itemized invoice. However, that in itself is not the issue. First, my spouse spoke to someone who said that it is only possible to obtain by escalating to a manager. So we waited and attempted to follow-up. Each time after we both tried to follow-up, we encountered some of the rudest, most unprofessional individuals on the line. Not to mention, AGAIN, how does it make sense that you are doing work of this magnitude and cannot produce an invoice that breaks down parts and labor!?! I am certain that this isn't the first time in history that the company encountered this kind of request when customers are dealing with insurances and warranty companies. It is wholly disappointing, when you consider that the individuals in the field doing the labor intensive work can be overshadowed by the policies of the company. I literally have no idea what to say at this point, but that we will be transitioning to Michael & Son's or another provider. Because who wants to pay this kind of money to be mistreated on the backend for something as simple as an itemized invoice. Such a shame!