The Hotel was clean and nice, casino always smells of smoke but we had fun. Would I come and stay…read moreagain, yes!! They had a big selection of slot machines and card games. Decorations were nice!!

I booked a hotel room here through Expedia. I saw high ratings 10 out of 10, thinking this would…read morebe a good option while visiting Tacoma. Wrong. Wow, the hotel staff are very nice, good service, that was not enough. We stayed on the sixth floor and unfortunately could hear all the vehicles driving around at night (very loud). In addition to the outside noise, there was also the noise from the hallway which was rowdy. Now these things can happen, but would really drop them down to a one star was the fact that there was absolutely no parking when we came back to our hotel/the casino at 9 PM. There's no valet and there's no designated hotel parking so we drove around in the parking garage connected to the hotel for two laps in a long line of other people looking for a parking spot and found nothing! in addition to that, the parking garage on the hotel side makes absolutely no sense. It's In-N-Out aisle on the south end of the garage in the north end of the garage comes to complete dead end so as you're sneaking through, you would think it would circle around, but it doesn't. it's a dead end and it is a traffic cluster when you have folks coming to a dead end and then trying to figure out do I reverse or do I try to do some crazy u turn?! So we went over to the casino parking garage, which was bigger and more thought out as it pertains to traffic flow. After about 20 to 25 minutes of looking for a parking spot between the two garages, we eventually parked on the casino side because somebody was thankfully leaving for the night.

Went there recently, and had a good time. I love to play the craps table. I just want to say how…read moregreat the staff is. Those guys and gals really work hard to make the environment enjoyable. I was disappointed to see most of the slot machines have been upgraded to the progressive/super progressive machines. I'm not a big slot person, but if I'm having a tuff go @ craps I like to play a little slots. The progressive machines are too expensive for my taste, but like I said, I can't knock it. A lot of the regulars that used to play craps are no longer around, but it's still a hoot to play. I'm hoping Redwind considers bringing in a couple bubble craps machines. I'm leaning more towards that option myself, and it's a bit of a bummer having to travel farther. Anyway, just my two cents.

Quite an interesting casino. They only machines, no tables. They do have big parking structure…read moreright not to the entrance. There is both smoking and no smoking section. There are several restaurants/fast foods joints/bars throughout the casino. It's not big but spacious and well heightening which helps to feel open spaces. There is a shop at the entrance and staff here are nice and friendly. Plenty of different types of games and seats are quite comfortable. Fun place and reminded me that there are a lot of senior folks here.

Service was great. Employees were friendly and the price was great. 5 star rating. Strongly…read morerecommend this restaurant to anyone looking for good food and friendly 5 stars

Aces Poker is overall the best place to play in the south sound because they have a great venue,…read moreand lots of tables. However, they often times don't have enough dealers, which means the tournaments are negatively affected. If it were up to the dealers they wouldn't have any tournaments and that's the #1 thing I hate about this place-even though they do a lot of things good, they still don't listen to the players demands. If the tournament starts at 4pm, registration begins at 3pm. On back to back days I was told the tournament was already full at 3:16 PM, and at 3:05 PM. Literally makes NO SENSE. If two tables were actually full that soon it means a lot more people were wanting to play but it was the casino that said "no we're full sorry go play a cash game".

Fun place for bingo, slots and dining. Parking only concern much of the time. Clean but at times…read morevery smoky in congested areas. Cafe good food fair prices.

I'll start with the positive: the food was actually pretty good. I left a separate review for the…read morecafé itself because it deserves its own credit. As for the gaming side, it just wasn't great for us. My husband usually has decent luck at places like Emerald Queen and Muckleshoot, but here he didn't win anything on the slot machines. He tried a few pull tabs and walked away with $7 total, which obviously isn't much. I personally wasn't interested in the slots at all. The main reason we came was because I wanted to try bingo for the first time. My only reference point was honestly TV and movies, so keep that in mind. I was pretty surprised by the overall experience. A lot of the people playing bingo were... unfriendly. Some looked like they'd been there all day, and one woman literally glared at me every time I got up to get a drink or use the bathroom, which was uncomfortable -- especially since she was seated right near the drink station on the top floor. What shocked me the most was how quiet it was. Like, library-level quiet. My friends and I felt like we couldn't even talk to each other and ended up texting instead. People were shushing others around us, which made the whole thing feel tense. The bingo session itself was also very long. I did get a lot of reading done on my phone, though -- if I ever came back to play bingo again, I'd definitely bring a book and order food immediately so I had something to snack on. I didn't win anything at bingo. My husband did win, but he had to split it with three other people, so the payout was minimal. The staff at the front counter when you first walk in was super nice, and that stood out. Unfortunately, the rest of the staff just kind of felt like they were there to hang out rather than actively help or engage. Overall, the place has a bit of a weird vibe. It was an interesting experience, but with so many other casinos in the area, this wouldn't be my first choice to return to.

For some reason this place is listed as Great American Casino and Grand Central Casino- in fact…read morethey are one in the same, so I'm just copying & pasting my review from the other: This is a great place for a first date! The bar is quaint and drinks are strong, thanks to the awesome bartender there on the weekends. It is quiet enough in there that you can have a conversation if you want, or change it up and go have some fun on the tables! If you aren't into gambling, head into the main stage room for a live cover band and dancing where there is a nice diverse and energetic crowd. Can't beat a dance club with no cover! No dress code here- I've seen sweats to Hustler Hollywood gear so you get in where you fit in. If you are bored with the live entertainment, saunter down to the pool tables in the back and show off your billiard skills! No smoking indoors ether, so you don't leave smelling like smoke which is a plus. They als do reservations for large parties (had a group of 20 once and they hooked me up) and host Mother's Day brunch sometimes. This is a nightlife gem in the South end!

Nice building which has a casino, bar, dance club, restaurant, pool, darts, sports on the screen,…read moreno cover charge, weekends they have live music - (not always good music but live none the less). If your kicking around the house doing the "what do you want to do tonight" give this place a try there is a little bit for everyone. Sometimes they pull a younger crowd but it is always a good mix of people of all ages. Only cons I can think of is the parking and access to the parking lot which is a little difficult since they put the dividers on South Tacoma Way.

Clean facility went for drinks they were not good more so watery. Customer service was so basic and…read morenon approachable I don't give high ratings large facility though but wasn't busy at all.

The food is very good. The cashier is very respectful. I sat at the bar and order drinks…read more Everything went well. Food came out fast and hot. No complaints.

Christmas buffet 12/25/2025…read more Check in was swift and accurate. One of the host who took our payment was cold and did not want to engage. Very robotic not personable and cut me off in mid sentence when asked questions "I just take the payment questions go to the podium". Host who sat us was friendly welcoming and wished us a happy holiday. Waitstaff came quickly to take drink orders very prompt friendly and offered suggestions on the special holiday cocktails. We asked for coffee she pointed to to coffee bar but was happy to bring it to our table. We opt to get it ourselves. Food: bean casserole was okay. The gravy, not sure if that's what you call it, was much like glue little or no flavour. Much like a paste. Mash potatoes excellent. Turkey was dry and some swimming in water did not see any dressing. Ham also the same did have a nice flavour but switching in water. Salmon had an extremely fowl smell. Mentioned to a staff member and they agreed and swiftly removed from the line up Peel and eat shrimp cold and plentiful Deserts bread pudding dry and the sauce was depleted we asked for more it never came. Pumpkin pie had a gelatinous texture and lacked pumpkin flavour. Cream cheese bites had no real flavour except plain cream cheese. Roast beef very dry to well done. I wish they set aside some rare or even medium rare Service again amazing food mediocre but buffet as tough to manage. Seating quick and efficient

Had a great time playing slots, didn't realize they have a craps table. I registered for a rewards…read morecard and got $10 in free play credits. That won enough to cover dinner at the seafood and raw bar restaurant. I went in for fresh oysters, but the special for the night was a rack of lamb that sounded excellent. I was not disappointed. The parking structure is a but complicated, I ended up walking around to the front entrance as there are no signs directing you to the parking entrance by the sweets shop. The young gentleman that helped me at the rewards desk was super helpful and friendly. Most of the staff that I encountered were pleasant, the people walking around seemed to be enjoying themselves. I wanted to leave a review for the restaurant, but I can't remember the name. My waitress was awesome

We went to this game bar after a date on New Year's, and I was still in my designer dress from Rent…read moreThe Runway (RTR) because I was absolutely not done having fun for the night--and I was looking good, if I do say so myself. Honestly, it made everything better. We looked great together and just kept the energy going. I had a few drinks (he's a no-alcohol guy), and we spent about two hours playing games, laughing, and just genuinely enjoying ourselves. It was such a fun time, and I really want to go back. The only downside is it's a bit tough for him since it's a bar setting and he doesn't drink--but the games definitely make it worth it.

This place is pretty cool. This area of town is cool in general. I enjoy walking down the street…read moreand peaking at all the places. We do love pinball, but we might have come along this place randomly. It's been busy the few times we have been, which tend to be weekend afternoons. Lot of machines available, seems like frequent tournaments are going on. According to pinball map they have 24 machines, which is pretty large compared to some places. Not so busy you can't play though, prices are comparable. It doesn't seem too claustrophobic like some places, lots of space to move around. Full bar and friendly service. Places to sit. Definitely check this out if you like pinball. I don't think they have food, but I could be wrong.

EQC is always a win win. On our most recent visit we stayed in one of their suites. Only $300 more…read morefor 8 days compared to a standard room and soooo worth it. Large living room separated from an equally large bedroom by French doors. En suite bathroom, bar and 2 large TVs. The casino is layed out comfortably with easy access to beverages and restrooms. The Paradise Deli is inexpensive and wonderful. Superb pizza! For a more formal dining experience the Tatoosh Grill upstairs is also fantastic. Very reasonably priced with large portions and super friendly service. Overall we love this hotel. Secured parking and security screened entries a definite plus! Great staff and an all around wonderful experience.

We HAD tickets to see Lucy Darling on May 15, 2026, but had to leave without even going inside…read morebecause THERE WAS NO PARKING ANYWHERE. We drove more than TWO HOURS to get there, giving ourselves plenty of time to be ON TIME for the show and couldn't park! What kind of venue doesn't have overflow or event specific parking--when the garages are only THREE floors?? We are EXTREMELY disappointed and angry to miss a show we paid very good money to see. We will NEVER come back to the Emerald Queen.

I came here after work with a coworker who was familiar with the casino. The place is so cute…read moreinside! We sat towards the dining area and the staff were cool and super helpful. Their menu had a little bit of everything which also made it hard to decide! It was a bit of an Asian fusion menu which I appreciated; we had the banh mi sliders and french dip sandwich - super good and worth the wait (wasnt a long time to wait, either). Hope to come hang out again soon!

Good fun. Just beers no food. The waitress were attentive. It's a gambling vibe. Played a few…read moredifferent card games different variations of blackjack.