Don Putnam is a professional who has been in the business for over 30 years. After checking out his web site and seeing his resume, I contacted Don. He listened to my problem, spelled out exactly what he would do and his hourly rate, including travel time. He also clearly said that I could take notes or record him to save the cost of his writing a detailed report, and that I could call him to clarify any questions. He is not inexpensive, but he is worth every penny. After his initial inspection of my house, Don correctly diagnosed my problems and, again, spelled out his recommendations and costs involved. His daughter, Stacy, did a moisture-meter mapping grid of the areas in my house that were having leaks. Don also brought along a contractor, Larry Hallowell, to give me an estimate of what repairs might cost--with the provision that that might change depending on what was discovered when drywall and/or outside hardiboard was pulled away. It has cost me more than estimated because the damage was quite extensive. Without Don Putnam's help, the damage to my home would have gotten much worse. He has shown concern for my economic situation and worked with me to manage costs and to repair my house. I have high recommended Don here, as I have recommended him to neighbors and friends. I am so grateful for his expertise. read more