I absolutely hate giving bad reviews, but in this case I felt others should know about our experience with this cat boarding facility. We had a family emergency and needed to board our 6 month old kitten quickly for two nights. We found out later that this pet sitter did not follow our feeding instructions/schedule and our cat did not eat for one day while there. I am baffled why we wouldn't get a call before feeding him differently or told he did not eat for a day when we picked him up. When our cat started to vomit, we called to see if he vomited while being boarded (we were told no). That was when we were told she fed him more than we instructed and then he didn't eat for a day. She did apologize for not following our instructions. While I do not think the vomiting is related to boarding here, and I do think this pet sitter cares about the cats, I advise to make sure she will follow your feeding/care instructions. I, unfortunately, have lost trust so will not be using this pet sitter again. read more

This review is only for boarding. We boarded our cats for 9 days, and I was looking for a more personalized and quiet experience since my two cats get very nervous at bigger boarding facilities. I did appreciate the quieter atmosphere and the large, private space my cats got for the time. Debra was also good about sending photos and updates. But I had two big problems which is why I won't be coming back. The first is I was not told until I was at her front door that I could not come in the house to let my cats out of their carriers, or physically see the space they'd be in. It was very upsetting to me at the moment because I wanted to be the one to open their carriers, see the space, and give them some comfort before I left, as it stressful for me as well being away from my pets. Debra expected me to trust her based off glowing reviews and her other, affluent clientele, which is a big ask for someone I've never met. It felt like she got defensive quickly, which made for an uncomfortable first meeting. I understand her reason for not wanting people in the house, I just wish she had communicated that beforehand, because her defensiveness/attitude left a bad taste in my mouth from the beginning. The second reason is she did not follow the feeding schedule I asked her to. She prefers free feeding of kibble, and asked if it was okay to do it the first night to make them comfortable, I agreed but then she went ahead and did it the whole time - I know because a picture she sent as a update had a bowl full of kibble in the background, and my cats came back heavier and one of them had diarrhea (something he gets from eating too much kibble). The last, small third is she charges sales tax, which is an odd thing to add when all I paid for were services. Other boarding facilities don't do it, but I'm also not an accountant. read more

We have been bringing our cats to Deb for years. I can't believe I have not left her a review yet! Needless to say she is the best cat groomer I have ever used. We have four different cats that she has shaved for us. She is very professional does an excellent job and the cats always looks so good and smell so great after a visit with her. When we were looking for a new Persian kitten she suggested a great breeder that we ended up purchasing from. During the pandemic she has been following great Covid protocol. She's a full-service groomer and her prices are reasonable. If you have a cat that needs to be groomed call Deb. read more

Purr Erze - Lions cut from PurrEze. - Pet Groomers Near Me - Novato, California

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Deb was able to take in our cat Mochi for 10 days and we felt comfortable having him there with her & her family. She strongly recommends cats that come into her place to have flea & tick solution applied to their cats before they board with her (but I forget the brand name she prefers). When I asked if she would be willing to have our Mochi back if we ever need her boarding services she said yes. Glad he was able to feel at home with the boarding care they give. She charges $35 per day if you're in need of cat boarding. read more

Purr Erze is a safe and warm place, Our cat, 17 years old, is serene when returning, and hasn't forgotten us. Sometimes we travel for several weeks. I trust deb completely. She sends photos, and fed and gave medication perfectly. Thank you Deb. read more

Purr Erze - Pet Groomers Near Me - Novato, California

Deb was very flexible with my cat's schedule, she was able to accommodate my Kitty very last minute for Christmas and I truly appreciated her in doing that! She's very knowledgeable with cats and also offered me a good tip with my kitty. The reason for the minus one star is because I wasn't completely sure how the charges are made and I kept asking for a total cost however you receive the invoice the day you pick up your cat. What was confusing to me was being charged taxes when it's cash only! For 8 days I paid over $500! Also, flea treatment is mandatory for all new cats which is a fair compromise. read more

Purr Erze - Invoice - Pet Groomers Near Me - Novato, California

I have been boarding my cats with Purr Erze for nearly ten years and they have been beautifully cared for. Purr Erze is nothing less than caring, knowledgeable, and professional. I NEVER have any concern. They know cats and they are the best. If I could give more than five stars I would! read more

Thanks; great service! Will recommend you w/o reservation! Prompt, reassuring, appropriate Covid precautions, cats not traumatized at all. You'll be pleased you used them! read more

Too bad there isn't a zero rating option here. If there were other options, I would give this place and its owner a negative zero. We had our cat boarded at this place. We strongly believe that our cat stayed in a small crate and was never let out during its entire stay (15 days) at this cat boarding place. Of course, we have no way of knowing what really happened, except for a few things. We had observed our cat being very distant and almost didn't want to get out of her room for several days. The other thing is that every time our cat sees her pet carrier, she will scurry away and hide underneath a bed. Another dead giveaway was that she never showed us the exact location in her home where she puts the cats to stay for 15 days. Please stay away from this place. I really wouldn't suggest this place to my worst nemesis. read more

My cat is very happy with her spa day. I am very happy with the results. They cleaned her up with care, shaved her belly, as requested. Sent Me a picture of her teeth tarter and asked if I wanted that removed. I wasn't sure my cat would be ok with it, but things turned out fine. When she came home she wenT around smelling everything and checking the place out. Like it was her first time here and if it was good enough for her. She ate her dry food, which she would only do at night and she was up most of the day. Usually she sleeps all day. This was a great change and she is still happy the next day. read more

I am so thrilled to finally have found someone that I trust with both of my girls. I have had horrible experiences from previous 5 star groomers that came highly recommended and in the end, the cats were left traumatized and sometimes even bleeding. Deb is worth the drive. Wherever you live, just go see her. You will not be disappointed. Her prices are extremely reasonable. She's patient and kind and gives very good suggestions on what products she thinks would work well for your babies. I brought my girls home and they were so happy, bouncing around like kittens happy to be clean and free of all the hair. She does a beautiful lion cut. Thank you, Deb. You are amazing and I will see you in a few months. You are also warmly greeted at her door by her own little Persians that are the sweetest things ever. read more

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Our cat desperately needed to be groomed and we hadn't found a local groomer that had the experience of working with Himalayan cats. Debra did an amazing job, dematted Neko, and descaled her teeth. Huge transformation and Debra provided so much information about food and litter recommendations. Debra knows exactly what to do and is a pleasure to work with. Thank you! read more

Purr Erze - Pet Groomers Near Me - Novato, California

This is the premier place in the Bay Area for grooming and/or boarding cats. The owners really understand cats and can reassure the most nervous of pets. Our long hair breed always emerges from his appointment with a contented demeanor and a superb appearance that is beyond compare. read more

Very happy with the services provided! Our senior kitty Mon Cherry came back home pretty happy. And while at Deb's care, I was checking in with Deb and was getting texts back from her very fast. Thank you Deb!!! read more

My almost-geriatrics kitty (11yo, so maybe I'm exaggerating, more middle-aged I guess) was in dire need of attention from a professional cat shearer. We've been traveling a while and kept putting off getting her Rasta-like matted fur cut, shaved or sprinkled with magic dust so the dreaded locks would become soft and fluffy again. Since spring has sprung and the weather has been unseasonably warm already, all the other pet groomers in town were already fully booked until the end of time. I found Debra on Yelp and called to beg and plead and told her what state our poor kitty was in, Debra was kind enough to squeeze us in. I'm super duper thankful Debra took pity on us because our kitty was in such a bad shape! And our kitty came back looking as fresh, beautiful and dreadlock-free like when we had her at a month old! Debra gave us some legit tips and advice on how to avoid the dreadlocks and what else we can do to make our loyal companion more lovely and comfortable. I appreciate the time and effort Debra put into our kitty, she definitely knows her stuff. And she's obviously a cat lover. I highly recommend going to Debra for kitty-related stuff and she also provides cat-boarding! read more

We've had Valentino for 15 years. He is the most beautiful, kind, and healthy Blue Persian m.

I have been a client of Deb's for a few years now. Even though I have moved down to The City, I can not seem to find a groomer close to her caliber. She is very meticulous and professional. Every time I bring in my furry kiddos, they look like they received the royal kitty treatment with a nice bath and cute lion cut that was trimmed with precision. I had a really bad experience with a mobile service down in SF, who had mutilated my cat. If you are looking for gentle hands and excellent grooming, look no further. She does teeth scaling as well, which saves me from having to put my cats under anesthesia. She is worth every penny and the far drive from the city. read more

Deb is wonderful. A once in a lifetime family pet caregiver. I've been taking my long haired exotic calico to her for years, she is the only person I trust to groom and care for my fancy kitty. She has wisdom and skills that you can't find just anywhere. My cat is always calm and happy after her visit. Also she has been kind enough to work around my schedule too. Thank you Deb and family! read more

We just had Deb lion cut our Siberian cat for summer. He is a LARGE boy and unwieldy to say the least. She did a fantastic job. I can't recommend her enough! In addition, she is very knowledgable and has really great cats of her own. I really want to steal that little Chai! We'll be back to see her again! Thanks Deb! read more

Our 17 year old cat fella stayed with Deb over the holiday and Deb couldn't have been more wonderful. She gave him a much needed groom which you can tell he is happy about. Deb was very accommodating and kind which made us feel at ease. She even sent us off with food suggestions for our cat- so nice! Thank you for your kindness, read more

One hell of a woman!! She managed to wrangle my cat and clean her up!! My kitty is one heck of a fight. Though I don't have a persian, I have a cat with hair growing every which way. In no time flat she washed, clipped, brushed and loved my little love-bug. I was there to witness it all, and she was extremely gentle yet firm. I'd recommend her to anyone who needs their kitty for a good grooming or home for the holidays! She does the work out of her own home, so they are always just seconds away-- not in some cage in some business park. Thank you Deb!! read more

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I writing this because after five years of owning my two lovely Persians, Niko and Midnight, I must gush. And Debra, owner, breeder, groomer extraordinaire deserves every ounce of kudos for breeding the best of breed in my ever so humble opinion. Not only are her kitties exceptionally and eye-poppingly stunning, they are smart on the verge of sentient - at least my boy, Niko is. Our kitties are sweet, loving and playful, and very healthy. Debra's home is where the cattery is located and when you walk in it's a magical experience. There are lovely cats of all colors, here, there and everywhere - each a work of art. If you are looking into owning a Persian cat, know they are a breed that requires a lot of attention. But, because of the way Debra has raised the kittens, you will have a serene and patient kitty. And they will love you anyway. read more

Deb did a beautiful job cleaning up my Himalayan female kitten Scottie! Scottie had surgery with a cone on her neck for an extended period of time which led to a lot of knots on her chest. Deb cleaned those up beautifully, combed out her hair, did a flea treatment, bathed her and clipped her nails in a quick turn around. Scottie came home looking like a supermodel! Thank you so much Deb!!! read more

She got it done in under 2 minutes!! It was so quick, and so well done I'm definitely coming back. Oh and my precious shadow liked her, she feels much better now that she got a nail trim. read more

Deb is so kind and truly cares about the cats she cares for and grooms. She has many years of experience and devoted clients and kitties. My son was quoted $1,000 for dental work. Deb did it for less than 100. Our cat loves and trusts Deb. You really can't wish for anything more! She's a lovely person! Can't recommend her enough! read more

Having just acquired two kittens from Deb (our 6th and 7th from Purr Erze over many years) I cannot say enough about the quality of the cats that are bred at Purr Erze as well as the excellent grooming service Deb provides and the quality boarding available at Purr Erze when we are on vacation. All her cats are bred from love and it shows. read more

Deb is a fantastic cat groomer and a lovely person! Enthusiastic thumbs up! My long haired cat was in dire need of a comb-out and a bath. My life is extremely busy, and as much as I try to stay on top of his grooming routine, he eventually got terrible clumps by his hind legs. When I realized I needed help, I looked on yelp and found Deb, hooray! My cat was very nervous when I put him in the kitty carrier and meowed all the way to Deb's place, but he was magically quiet all the way home. That speaks volumes. After Deb was done, he looked his gorgeous self once again. As a bonus, Deb has a few gorgeous and super friendly Persians roaming around. Thank you, Deb! I am one happy customer, and I plan on bringing my cat to you for grooming on a regular basis. read more

Deb's cat grooming services is great. My 18 year old senior cat had the best grooming experience of her long life and I will certainly return. Deb is full of wonderful bits of kitty info. and advice and she suggested a different food and my cat finally started eating again. Thank you, Deb. read more

We have been using purr Erze for about a year now. It always amazes me how quickly she trims my feisty cat's nails. Highly recommend!!

This was our first time getting our cat groomed, and to be honest We were a little nervous at first. But Debra made it so easy and enjoyable for us and our cat Boo. I called looking for someone to groom her asap due to a mat on her back, deb was booked a month out! However, She said she would let me know if she had any cancellations. To my surprise she texted me the next day and got her in! Boo looks amazing, she's soft, smells great, and no more mats! Not to mention our normally shy cat seemed to open up more, she knows she looks good! Deb even checked in on her that night to make sure she was doing okay and we were happy with the groom. Thank you for everything! Will defiantly be booking our appointment for next season. read more

Purr Erze - Pet Groomers Near Me - Novato, California

Deb is "The Cat Whisperer" -- I've purchased two of her little beauties and they both see Deb regularly for "Spa Treatments." Deb is kind and nurturing, she has an enormous amount of knowledge of Persians. I would not take Grace or Speedy to anyone else! Plus, she puts up with my husband's grooming demands..."Tennis Ball Head" and "Princess Paws" : ) (Long story). She's truly amazing! read more

We only had our kitten Maddie for 3 weeks when we had to go out of town for two weeks. So we researched boarding options. After numerous home and business inspections, we decided to board Maddie with Debra at Purr Erze. Since we had not had much time bonding with our kitten, we were nervous that we would have to start all over again when we got home. However, MUCH to our surprise, our kitten came back home a totally different cat- and ALL for the better! Our kitten had spent alot of time hiding under furniture for the first three weeks we had her. However, after two weeks with Deb and her cats, Maddie came home completely socialized and better adjusted than when we dropped her off to Deb! She no longer hides under furniture. Instead, she is out and about spending time with us. What a pleasant surprise! We HIGHLY recommend Deb and Purr Erze! read more

Our elderly cat, Herman, recently suffered a cardiac setback that has left him frail and much less active than before. When we have to travel, he can no longer be left at home alone to be looked in on and and fed by a cat caregiver only once a day. We are committed to a cruise in March 2016, and so must find full-time care. Our vet's tech recommended Purr Erze, and we decided to leave town for a week and have a try out to see how boarding would work, and to acclimatize him for our longer trip in March. We boarded Herman at Purr Erze, and it worked out extremely well. Debra and Jamie are very sensitive and caring, and very tuned into and attentive to an elderly cat's needs. We received daily text reports on his physical condition and his acceptance of his new surroundings. The facilities are immaculate, and not at all "institutional", but homey and cozy. The environment is cage-free with "guests" kept in a cat room equipped with feline-friendly furnishings. Herman received exceptional attention, and we, frequent reassurances of his well-being. We will go on our cruise in March, and on other trips with peace-of-mind, knowing that old Herman is in the capable hands of cat loving, cat savy, sensitive people. read more

I'm smh! Cause she isn't telling the truth.. I speak English and understood her entirely but was trying to see how her website came up.. She lost her patience and got rude for no reason.. I'm not gonna call her names as she did to me by calling me "a special person" but she obviously didn't expect me to give her a bad review about her rude and very grumpy behavior.. And yes it was early but within business hours so she can stop lying about that too.. I called her around 9:15 or so give or take a minute.. I did talk about the cats I was looking for BECAUSE I was hoping she might know a breeder since she worked in the field of boarding people's pets.. She could have just said no but instead got rude.. She made it sound like I just kept ranting on about a cat but I was just trying to see if she could recommend anyone.. I don't know why she was so grumpy but instead of just responding to this post you might think she would have just apologized for being rude and not try to downplay or lie about what really happened.. After all she did admit to losing her patience and being rude she just never rose above it and apologized.. read more

Absolutely excellent quality grooming and boarding. This lady loves cats and she takes great pride in caring for them. She is a retired Cat Breeder. We bought a Chocolate Persian from her 4 years ago, and we still keep in touch. She takes her profession seriously and is very personable. My other Persian is a white ball of fur and if I need a grooming, or a lion cut, or just a shampoo, I go to Debra. She can do it all. It's so nice to know she lives in our community and we can bring our cats to her. I highly recommend. read more

Deb is awesome! We recently boarded our 1 year old cat Blue with Deb and had a great experience. In addition to taking great care of Blue, Deb's knowledge of cats was super helpful in recommending alternative foods for Blue. Plus, she and her family are really nice. I highly recommend boarding your cat with Deb and Purr Erze. Nam P. read more

I would highly recommend Deb to anyone looking for a good groomer/boarder. Deb has been grooming our cats for 10 years, and she does a phenomenal job. It's very hard to trust somebody else to groom your pet, but we have complete faith in Deb. The grooming is very thorough, and we know Deb is very gentle and genuinely cares about the cats she grooms. We will never go to anyone else. Deb also cleans their teeth which is great, and she has always been a good resource whenever I've had questions about cats. I really dont think you can find anybody else who will do such a good job -- you will be amazed at how good your cat looks after she's through. read more

Finding Deb to groom our Mimi Snowshoe Birman is a great joy and relief! I hadn't taken Mimi for proper grooming for some time so she really needed a pros work...and she got much more care than I every thought possible for cat grooming. Deb is extremely knowledgeable about cats so the full treatment included teeth scaling, anal gland expression (which I just learned about as necessary for a cat's health), a rear shave, nail trim, a bath and a very professional attractive trim and brush out. I can't imagine going to anyone else for Mimi's care. The cost was very reasonable for all that was done. Don't miss the opportunity to have your cat get the very best care. Just call friendly Deb! jane read more

I brush my long haired cat regularly, but imagine how shocked I was to learn I'd apparently been brushing right over some terrible matting. :-( I spent a lot of time trying to clean it up, but realized I needed some professional grooming help. I went online and did some research and noticed the very positive comments about PurrErze. I called Deb and explained the situation. Although she was very busy, she'd had a cancellation and I was lucky to get in today. I was even more lucky to find Deb!! She very expertly got the mats combed out and then did some other general clean up, too. She clipped claws, gave her a bit of a 'sanitary shave', trimmed up her hairy paws and underside, etc. My goodness...when she showed me the little bucket of cat hair she ended up with, I knew my girl had the best comb out she's ever had! She was so clean, fluffy and shiny!! Deb also gave me some great advice on other cat care topics, too. Her experience and professionalism are fantastic. I will be visiting Deb regularly now. If you need any cat grooming services, do check out her website and give her a call!! read more

wow. just received a comment back from the business owner on my 3 star review about the pay rates being miscalculated. if you are reading this Miss Deb, how unprofessional and offended you got. just because you actually received a review less than 5 stars for once? I was still being polite saying you were nice and gave good tips. but I guess you change completely once someone says the tiniest comment or critique. All I did was state my confusion and by the way, your comment on my post still made no sense about your "half day rates" because from what I remember, those weren't discussed. and when you said you still gave me a discount, why act like I was being rude after you did me a favor? I had no idea there was a discount so I have nothing to feel sorry about. If you felt offended off of three stars I wonder just how upset you're gonna be now. read more