I'm surprised this is the first yelp review!…read more LegUp has been a lifesaver. Our dog Taffy goes to playgroup at Leg Up 2 (sometimes 3) times a week when I have very long work days. I get home too late to pick her up from other doggie day cares, but I don't have to worry about that with Leg-Up, because the service picks her up and drops her back off at home. Toby, the owner of LegUp, brings the dogs (I think there's a morning and afternoon session) to a private dog park in Greenbrae. And Taffy is so happy! She has started waiting and whining by the door when she thinks Toby is on his way. The socialization is great for her. She loves dogs and going to LegUp has made her comfortable with pretty much every dog she meets. She has even almost started fetching, after playing with the retrievers in her playgroup. Toby is really accommodating and LegUp is more than reasonable. About four hours of playtime (and transportation) costs less than the going-rate for a half hour to an hour long private walk. I also have had my schedule change at the last minute and Toby has been able to add Taffy to the group for an extra day during the week with less than a day's notice.

A friend referred me to LegUp about 5 years ago when we needed someone to watch our two cats while…read morewe went out of town and couldn't get our usual in-law sitter service :) I was hesitant at first because it was short notice and a new person - but after meeting the owner, we were all pretty confident they would be in good hands. And they were! I got the impression that they really like your pets at LegUp. That's important. We've been using them ever since!

I was very disappointed with my experience during an evaluation visit at the Novato facility…read more My goal was simple: to give Harley, my 6-month-old male miniature doodle, an opportunity to meet and play with other dogs a couple of days a week. I dropped him off around 9:00 a.m. and was contacted around 11:00 a.m. and asked to pick him up. I was told that someone in the back had determined that Harley was not suitable for their program because he "did not participate with other dogs." The reception staff was professional and courteous when I dropped off and picked up Harley. However, I was very disappointed that I was not given the opportunity to speak with a qualified staff member who had actually observed Harley. I was told only that he did not "participate," but I received no explanation of what that meant, what they had observed, whether Harley was anxious, shy, simply uninterested, or whether there was some other concern. To my understanding, Harley was not causing problems or misbehaving; he simply was not participating with the other dogs during the evaluation. If that behavior made him unsuitable for the program, I would have appreciated a professional explanation and perhaps some guidance about whether or how that behavior could be addressed. I believe good communication is especially important when evaluating a young dog. I left feeling that the decision had been made without giving me enough information to understand what happened or how to help Harley. More information and the opportunity to speak with the person who evaluated him would have been greatly appreciated.

Remi continue to stay with Park-a-Pup on a regular basis. I love the ability to add grooming…read moreservices on top of day care service. Remi has a great time and love the staff.

Our dog Max started going out with Having a Ball during the 2020 shelter in place. In the early…read moredays, the service was great and Max was happy. Unfortunately, we have had many issues with this company and recently moved Max to another company. Overview of main issues: - Inconsistent schedule, different walkers showing up daily to pick Max up - They use personal cars which are not large enough for 6 dogs to be comfortable. - I regularly saw a dog sitting in the front passenger seat when they would come to pick up Max - this is very unsafe, especially since they are driving from Sausalito to Petaluma on Hwy 101. - Many times on hot days, Max would come home and his fur would be hot to the touch and he would be panting excessively. This made us question whether or not all of the personal vehicles used to transport dogs have functioning AC. - In August, our home alarm was set off twice by the walkers. Both times, Max was in the house with the alarm wailing for an extended period of time. - One day at 6 PM, Max was not home from his walk and we started to get very concerned. Multiple texts and calls went unanswered. Eventually, we learned that a dog had run away earlier that day and all of the walkers were trying to find it. We later learned that our dogs did not get a walk that day- so essentially, Max spent many hours crammed in a car - and we were charged for the walk (!) After this incident, we expected an official communication from the company acknowledging what happened and details on processes being implemented to ensure appropriate communication in the event of a future emergency. Even after discussing this with Richard, no communication was forthcoming. We are left to assume that there is no process in place. - The company stopped offering trail hikes and transitioned to ranch outings as of 10/1/2020. The ranch outings are more expensive and are advertised as being 2 hours. Max wears a GPS - his ranch outings have not been 2 hours (see picture below - at ranch from 1:05 - 1:59). Our estimation is most days in October he spent at least 3 hours in the car for pick up/drop off of other dogs. - The final straw was when a complete stranger showing up to pick up Max on Friday 10/22 - we were not notified that there was a new employee. We have a lockbox - it was highly concerning that we weren't notified and introduced to this new person. To this date, I never received a response to my last email outlining our concerns.

Moxie, our 2 year old Golden has been "having a ball" since December of last year. She loves her…read moretime out with her friends - both human & dog! Live others, she gets so excited when the car pulls up...her whole body wags with joy. She comes home happily tired out & looking forward to the next day's adventures. I can't recommend Having a Ball highly enough. Their staff are wonderful & I can't be happier.

Sedra is so great! She took care of my senior chihuahua/terrier mix, Oreo, and took great care of…read morehim. She sent the cutest pictures. It was clear that she instantly became his best buddy. She took him to her fun activities, and he got a lot of attention. She was also able to manage his picky eating and medication and diaper use (for marking). Sedra is very caring and loving to pets and people. Oreo will definitely be staying with her again, and I plan to stay in touch with her as a friend too!

Sedra is absolutely the best house sitter we've come to find. She loves animals and it shows in how…read moreshe cares for them when they're in her care. Shes a great communicator & sends us a lot of beautiful pics of our fur baby. Our cat came to love her pretty quickly, letting her play & brush her while we were on vacation.

Our Reggie boy has been with Robert and sir walks a lot for over 3 years, since he was a pup. He…read morehas been with both Robert and Jonah on his walks- and he adores them both. Robert and Jonah have been so wonderful with him- even putting up with his puppy car sickness he thankfully grew out of. I have also done some training with Robert which set the strong fundamental baseline for Reggie's reactivity (only with us, never on his pack walks). Nice reminder it is time to re-book! Getting Reggie into the pack with sir walks a lot has been such a god send since day one as I returned to the office a few days a week. He is out on hikes and having adventures around the gorgeous Marin county open spaces. I have to add that Jonah went above and beyond last week. I was out of town for work, and when Jonah came to pick Reggie up he smelled something off. He went into the kitchen and noticed a burner on. He saved us from what could have had a tragic ending. For this, we are eternally grateful. Thank you to both Robert and Jonah for being such a wonderful part of Reggie's life and ours! We are so thankful we found you.

Robert and his team are wonderful. They're dependable and my dog loves going on her regular group…read morewalks. Its hard to give my dog the attention she needs with work and the family, so having a service like Sir Walks Alot is a life saver!

Pupwalks is the absolute best dog walking business. All of the dog walkers who have walked my dog…read moreAnnie are very kind, caring, loving, attentive, and experienced. Rob, the owner, is also all of these things. My dog comes home very happy after each and every walk. My dog just loves Dan who is her primary walker and waits by the door on the days he comes anxiously waiting for him. When he arrives for the walk Annie jumps for joy at his arrival. Communication is great as there is a portal where one can message the dog walkers. Each walk I receive a picture of my dog on the walk with the route outlined and a communication from the dog walker. I consider myself very fortunate to have found this great organization. I couldn't recommend them more highly.

I'm so glad to have found Rob and PupWalks! They offer 1 on 1 personalized walks in Marin, which is…read moreexactly what I was looking for. Rob the owner is incredibly responsive and attentive. Love the digital report cards, which include a GPS map of their route and precise time tracking--it's comforting to know exactly when my pup was walked and where they explored. This service is very reasonably priced for the Marin area, offering top-tier care without the crazy cost. Highly recommend!

Dogstar is wonderful! Danielle and her team are extremely dependable and thorough. They truly love…read morethe dogs and it shows! Danielle helped to lovingly care for my older dog during her visits, who required special care before she passed. She did this while still balancing the level of exercise and care my younger dog required. It is great to see how excited my Boxer Frankie gets when Danielle or one of her team arrives to take him for a walk. It lets me know that he is equally as excited about Dogstar! Teresa

Danielle has been working with our new puppy, Darth, for the past three weeks. Darth loves her and…read moreshe is helping us with new puppy advice. She is great

Patrick took very good care of my kitty Leo. He followed all directions and when I got home Leo was…read morerelaxed and happy. Patrick really cares about his feline and canine clients. Leo cannot wait for him to come back to play with him!

Patrick is amazing. I had a hip replacement and needed a dog walker for a while. He is very…read morepatient and always on time. Also cleans the water bowls and adds water. And he takes the dogs for a long walk. The app he uses gives you all the info you could want if you're not home when he walks the dogs. Distance, where they walked, if they pooped and so on.