I needed a last-minute cat sitter for emergency travel. I found Lali online with great reviews, so…read moreI chose her. She was early to our meet and greet, asked all the important questions, and came through with all the days I needed. She sent updates daily of my cat with photos/videos, and everything went smooth! I'll definitely stick with Lali for future cat sitting needs!

Lali has been walking our dog for over 3 years. She's professional, easy to communicate,…read moretrust-worthy, and has a great personality (bonus!). We are so lucky to have her. Oh and she takes the cutest pictures!

I have only used DoggieWalks for dogsitting, so I can't speak to their walking services. My…read moreexperience has been in 2023. All but one of their reviews seem to be from several years ago, before the company changed ownership. It seems like this used to be a great company. Under the new ownership, it seems like a mismanaged company that can't be trusted -- at least for dogsitting. The dogsitter herself seems great and my two dogs really liked her. She watched my dogs at her place twice in 2023. The first time -- a short stay -- all seemed good. The second time -- a week and a half -- my dogs and all of their things (beds, leashes, toys, etc.) came back smelling disgustingly musty. It turned out that their beds were moldy! (They were not moldy before the dog sitting.) I had to bathe my dogs and wash their stuff twice to get the smell out. But I still had to throw out one of the dog beds because the mold would not come out. Luckily, my dogs haven't gotten sick from the mold (at least not yet). When I reported all this to the DoggieWalks administrator, her response was "not a problem." In addition, the billing and customer service leave a ton to be desired. Both times I used DoggieWalks, they tried to overcharge me. The first time, they sent me an invoice with an amount that made no sense. I wrote back to explain what I thought the total should be, based on their rates, and they wrote back to agree. They gave me instructions for paying by Venmo. It didn't seem like a big deal the first time. The second time, a few days went by and I had not received an invoice. I honestly wondered if they were delaying it because they were trying to figure out how much of a discount to give me due to the mold conditions. Nope -- several days after picking up my dogs, I got an email and a text from them asking me when I was going to pay the invoice that they had supposedly sent. Their email mentioned an amount but did not attach an invoice. I wrote back to say that I never got an invoice and I needed to see it before paying because the amount they mentioned seemed high. Later they emailed me not an invoice (which apparently didn't exist, despite their claims to have sent it to me), but screenshots from their system showing how much I owed. It was $120 less than the amount they had put in their email asking when I was going to pay! They didn't provide payment instructions, so I asked for them. The response was "Shoud be in your Venmo." What kind of customer service is that? Then they gave me a name that doesn't exist in Venmo (it's a person's name, not DoggieWalks). I had to write back for clarification before receiving the correct name to Venmo. The billing was finally straightened out, after 12 emails and texts back and forth, with no apologies, no explanations, no discounts offered. Use this company at your own risk...

An amazing experience all around. So convenient, punctual, incredibly professional. Booking was…read moresuper simple and I was so impressed by the care and diligence.

My dog is recently been a subject of a review on here that wasn't favorable, the review is…read moreinaccurate and untrue. The person leaving the review has no direct relation to my dog or to the dog walking services from my understanding. I am completely satisfied with Stephens care for my eight month old 61 pound lab. His techniques and understanding have helped me be a better dog dad in training and also my dog a better dog the world at large. I'm so grateful that I found Stephen and his services if I could get 10 stars I would. His commitment flexibility to my schedule the pictures throughout the day with videos the pack walks. All of it is exactly why he deserves 10 stars.

I couldn't be happier with the care my dog receives from Stephen on a daily basis! Stephen is…read moreincredibly attentive, reliable, and truly goes above and beyond. He keeps me updated with photos and messages regularly, which gives me so much peace of mind while I'm at work. My dog Nugget (who can be a little shy at first and has bad separation anxiety), warmed up to Stephen almost immediately. It's clear that Nugget is treated with patience, affection, and plenty of playtime. I highly recommend this sitter to anyone looking for someone trustworthy, kind, and genuinely passionate about animals.

We have been using SuperDog City the past 2 years and we couldn't be happier. This was the first…read moretime we used a dog walking service so my wife & I were a bit hesitant as you might expect. However, Corey & his team had great reviews and after meeting him we were very impressed. Our labradoodle puppy, was only 4 months old at the time. It was very evident that Corey was passionate about dogs and he even gave us several new (successful) training tips. We have been very happy with the service his company provides and so has our puppy! Their dog walkers will also help with pet sitting, which has been very helpful too.

Not sure what I would have done without Mike and his super dog team!    We rescued a puppy , Mico…read morejust before the pandemic hit.  My wife and I had no option then but to work from home and with our busy schedules we were unable to give him the long walks he needed.    Mike was great, he always came on time and Mico would always jump to the door.    Mike was very good at communicating with us too about how he did on this walks and would send us picture texts and leave us notes by our door updating us on his day.    Sadly, we've moved now but anyone looking for a experienced dog walker, we'd highly recommend their service!

Providence Veternary Clinic took care of my dearest cat for Seventeen years. We were always…read moregreeted with care and concern . The Doctors and staff answered questions, took care of medications, and procedures in a very professional manner. There were callbacks by phone whenever necessary. I am so grateful for their help, Sincerely M.B.

Terrible customer service. Lack of empathy for pets and human beings…read more My dog had his first vet appointment at the Providence on Webster last month. While I spent a lot of money, I was happy to know that my dog finally got some treatment for his arthritis. Due to my schedule, they scheduled me for his monthly Librela shot at the Pacific location. I got a call today (on the day of his appointment) saying that I need a record of his vaccinations before he can get his second dosage of Liberla shot. During the first visit, they never once mentioned that I need to submit his record of vaccinations, as I don't have them. They said that according to CA law, they can't give him his Librela shot without the rabies booster, which is understandable, but I wish they would have told me that even prior to sedating him, giving him X-rays and his first dosage of Librela. Since my dog desperately needs his Librela shot today, I asked if they could comped the $37 rabies shot. They said "no". I spent $1800 on the first vet visit and his monthly Librela shot is $180. I would have never done that if I would have known about their requirements and terrible customer service. The reception stood firm on their $37 rabies shot requirement, never apologized or even empathized with my frustration. It's ridiculous how fast they take our money, then make rules and refuse to compromise because they know that our pets need the car. Very disappointing.

Citizen Canine is the best. That's it. That's the whole truth. They aren't just voted the best by…read morethe community every year. They treat my dog like royalty. They offer training and special care packages. One on one care options and boarding. I could sit here until I reach the maximum character limit glazing their services and the care that they provide. They are also very close to the 880 fwy gas stations and food options so when you pick up your fur baby you can grab gas and dinner on those days you're too tired after work to think. Their fenced in play area has large umbrellas and misters that spray fine mist when it's hot. They love love love dogs here. I have not met one apathetic employee in the years my dog had been coming here. Everyone here is as amazing as these reviews imply. I owe my dog's health and happiness to her weekday daily routine of several walks and play times, baths and other spa day services when she is here. My work lets me bring my dog to work and I still bring her here. They are that beneficial to her wellbeing. All hail Muñeca, queen of chugs!

I can not thank Citizen Canine and Juju the dog trainer enough. Evie, our two year old Sheppard…read morelearned so much attending the academy. She grew leaps and bounds in her confidence. She is so well behaved! We continue to work on her new skills, and are so proud of her growth in such a short time. We highly recommend CC. Thank you!

Our dogs love going to Tyson's for day care and boarding. Our girl dog usually hates going anywhere…read morebut when we get to Tyson's she gets out of the car so fast!

LOVE this kennel!! I am one of those over obsessive dog mothers who never wants to leave her baby…read more Tyson Kennel put me at ease. From the moment I meet the staff and walked the facilities I knew I could trust them to take good care of my boy. Fast forward when I picked him up from his stay he was soo happy, I was afraid he didn't want to leave Thank you Tyson Kennels for helping this over protective mom relax and enjoy her vacation knowing my boy was in good hands

I've been taking my furry babies for years. When it first opened at the old spot off of central and…read moremigrated over to their new home on o'hara. After my baby died, I had stopped going and It's hard for me to wash my babies that I have now. So I took my four little chihuahuas to get there basic meaning , just wash and nail trim. I was very happy with the results.They did an awesome job.

Everything went amazing in my puppy was happy and looked amazing!…read more I would definitely recommend.

I came to Napa River for a second opinion when Dr Underhill at Silverado was telling us we needed…read moreto put our dog down immediately because his platelets were so low he would die a painful death if we didn't do so. On the advice of a friend who is a vet in another state, I got a second opinion from Dr. Carroll. It turns out that the test done at Silverado was inaccurate and his platelets were fine. So thankful I sought a second opinion here and have since moved all vet care over to them for my very much still-alive dogs. Dr. Carroll is a wonderful and thorough vet who truly cares and goes out of his way to communicate well with you through any health challenges you may navigate.

Their business practices. Went to their other business, Lincoln pet Hospital, they asked me to…read moreleave my dog there for a hour or so. They wanted to x ray him, They call me about a hour later. Paid my bill and went home. Looked at the bill, they charged me $75 Hospital stay for a day. They said nothing about charging me to leave him for the short time. Called them, she said they would reverse that charge it shouldn't have been on there. They never reverse the charge. Went down four days later. The manager said she couldn't reverse the charge and called police on me. I told the officer the problem he talked to them. So I never got reimbursed. I dont know about his other establishments napa west, but I imagine they are the same. Very poor business practices. I'd stay away from these places. Sneaking in fees and up sale. And I really like Lincoln at first. Very friendly until they have to make your bill right. Talk about greed.

We've been bringing our little girl here since she was a tiny puppy, and Ben and team has always…read moredone an amazing job. We initially were really concerned and cautious about dropping off our furbaby when she was younger and not yet socialized with other dogs. But she wound up loving Ben and team, as well as all of the other doggos that she got to play with during her sessions. If your dog is not comfortable with other dogs, they have the option to segregate your furbaby as well. Drop-off times are usually early to mid-day. And pickups are typically closer to end of day on Saturdays due to the heavier traffic. There's limited room inside, so Ben or a member of his team will always come outside to retrieve your doggy or bring them out after their groom.

Trying to find a groomer who will accept senior doggies can be a real challenge but now that I've…read morebeen bringing Toto here to see Ben and his staff, I am truly appreciative as Toto is 16+ years old now with eyesight and hearing issues let alone a touch of doggy dementia but Ben takes really good care of him and gets him through the process as fast as possible to minimize any trauma! I really appreciate this so much and they do a good job! Please consider bringing your pet here if you're looking for kind thoughtful treatment of your fur baby!