I have been thinking about getting a pair of low-top square toe boots. I checked out Cabelas, Boot…read moreBarn, and Tractor Supply to name a few. The boots were either crazy expensive or there was a serious lack of selection. Knowing how particular I can be my wife took to Yelp and found Charly Boots & Western Wear. After a quick ferry ride and a short drive I was at the store. The man himself gave me a hand and in less than 15 minutes I was walking out the door with a new pair of kicks. The best part was they gave me a tub of Mink oil with the instructions to rub the boots every 4 to 5 months to condition the leather. I ended up with a pair of Ariat Midtown Ramblers in Barn Brown, size 10. It was an amazing customer experience and I would highly recommend it.

Saw the reviews here and had to experience it for myself. Service great, selection awesome. Went on…read moreSmall business Saturday, shown many different styles. I will take the wife so she can get her next pair of boots here

I love the bargains here. Some of my favorite pieces are from here. It's not the most shopable…read morestore due to it being ransacked all day and amount of floor space they have to work with but the deals are worth it to me. Just to note on some of the other reviews, you never know (as a customer or employee) when clothing stores will see a rush of shoppers so I feel like you need to shop with patience wherever you are and not just at this store. Waiting in lines are kind of a given, at least that's how I feel. If you have not tried it yet, Old Navy's online pick-up is really convenient if you know what you're after and want to be in and out. The compassion, patience and friendliness of the employees can be improved. I once asked for help locating a size in pants and I was spoken to as though I was being an inconvenience. You see, these two employees were discussing personal matters and one even had her phone out showing the other something on social media when I approached for help. Neither of them moved and I was basically told that if I'm not finding it then they don't have it because nothing was back stocked. I can live with not being able to purchase cute pants but being spoken to as if I interrupted their social gathering was unprofessional. Next, I called the store for my curbside order and received MAJOR attitude just within the greeting when the employee answered. As I was saying I was picking up my orders I was cut off and asked for my name. While giving my name I was cut off again and asked to enunciate my name. When I was told the order would be right out, I was hung up on while I was saying "thank you so much". Train the employees on customer service not just operations and this place would be better.

Sad to say, but I'm not a fan of this location. At. All…read more And i LOVE Old Navy. First off, the damn handicap automatic door opens so slowly. I was by myself with a stroller and had to wait probably a minute or two for the door to fully open and actually walk through it. I even tried to help the door open quicker and tried swinging it open, but nope. It proceeded to open at snails pace and i got stuck, well the stroller got stuck lol. Secondly, the place is so small and crammed i couldn't even walk around with the stroller. I was getting so frustrated that i think i looked at like three things and said forget it. SO PRO TIP DO NOT TAKE A STROLLER OR AVOID IT AT ALL COSTS Thirdly, the selection for children's clothes is slim to nothing. I have a two month old son and i just adore looking for baby clothes. And of course there was just one rack for infants. Such a waste of my time. I think it took me longer to get through the automatic door than i actually stayed in the store to look around. Sad.

Very nice and diverse selection of home furnishings. Sofas, tables, chairs, lamps and smaller…read moredecorative items. Many unique imported items-not the usual styles carried by many furniture stores. They have periodic sales.

Having read some other reviews I feel good that my experience has always been positive. I have not…read moremet the owner, but I have always found the staff courteous and professional. I have bought many items at Eclectic Home Furnishings in the last ten years, from decor to major furnishings, and love the store. It is unique and reasonably priced, and is fun to wander through to find one of a kind items.

Small but very nice Sports Store in Kitsap Mall. They have plenty to chose from and some nice…read moresales from time to time. They have Team Accessories from Hats to Shirts to Jerseys to Mugs. Francis has always Helped me and is full of the current news involving local sports teams. Usually anything not available can be easily ordered on line for a later delivery or pick-up. A small fee for a "20/20 Discount Card" can be used if you plan on making purchases throughout the year. It's a real money saver.

Was kicked out for no mask and being vaccinated walk through the whole mall no mask until here…read more Been going here for 20+ years taking my business to the team stores. Sad they can't keep up with Costco Starbucks and the rest of the country wow bad experience.

Taylor was lovely to talk to and made sure i got what i needed. I know i can receive the same…read moreservice again

Late yesterday (10/25/14) I went into your Silverdale store located in the Kitsap mall. I…read moreoriginally just stopped to grab my daughter a new pair of boots because my husband left her shoes at the venue where we had just had her 2nd birthday party. However my very opinionated 2 year old saw the Hulk (she adores Hulk) shoes in the bigger kid sizes. I asked an employee about toddler sizes and she said no sorry. So we tried on some pink ones in her size. The employee (I didn't catch her name) came back and said she looked online to see if we were able to order the Hulk shoes from your website sadly we are not. Now most employees would leave it at that but she didn't. She asked my daughter who her favorite super hero was and she of course said Hulk and asked for the shoes. The employee apologized to my daughter about not having her size and asked what her second favorite. My daughter replied Spiderman. The employee had ready looked up other super hero shoes in toddler sizes while looking for the Hulk ones. The excitement in her face was priceless when she told my daughter that they had ONE pair of Spiderman shoes in her size! My daughter thanked her and had the biggest smile. It took a good 15 minuets and 2 employees to find the shoes (they were left in the wrong section when they recently moved product around in the back) my daughter was ecstatic about her new Spiderman shoes! Not only were all the employees so nice but the one that helped us (associate ID is 364553) went above and beyond to make my daughter's birthday a little more special. None of the ladies working that day were judgmental of the fact my daughter wanted "boy" shoes. I can't say the same for any of my fellow patrons. I did get some funny looks when my 2 year old in a hot pink and orange dinosaur themed dress asked ever so politely for "Hulk smash" shoes. I will also be calling the Silverdale, Wa store today to tell my story to the managers there. I'm sure big companies like yourself get more complaints than compliments and I just wanted to let you know you and your employees are doing a great job! I've been shopping your store since I was a young teen. Now 27 and still shops there. You and your silverdale employees don't know how much a simple pair of Spiderman shoes will help my daughter. We have to go to Seattle Children's Hospital every few months for my daughter and having one of her favorite heroes on her feet and in her hands (she has a Spiderman action figure) will help her tremendously! So thank you very much!! Tristan

Very knowledgeable and helpful staff. We took a car battery for testing, got the results and also…read moreadvice regarding our car problem. Very nice!

My headlight was out and I went in to get a new bulb. The "manager" was behind the counter. Store…read morewasn't busy. I told him what I needed. He never once smiled. He acted like I was bothering him. Asked me if I just needed a standard bulb. I said I assume so. He walked out to check never saying anything to me. He opened the hood, slapped the car and said you have a coolant leak I can smell it. He never once made eye contact. We walked back in and that was it. So off putting. I've heard that they have great customer service here but not that day. So I make an appt. to take my car in to check for a coolant leak. Had to arrange a ride. They called and told me my coolant was fine and there was NO leak. Maybe he shouldn't have assumed he knew what he was talking about. I took my car in for nothing. And if he had phrased it differently like maybe I should have it checked I wouldn't be so upset about it. He stayed it as fact. I am a customer and not an auto tech. That's what they are for.Just a horrible experience.

I stopped by Torrid today totally frustrated after being unable to locate a product at other stores…read morein the mall. This wonderful young woman, Kayla, greeted me at the door and asked if she could help. I explained my problem and she personally took charge and went above and beyond with her help and I couldn't be more grateful. Thank you Kayla, and thank you Torrid for employing such a courteous and helpful Young lady!

I have always loved Torrid though it is pricey the staff is always wonderful and know what they're…read moredoing especially at the Kitsap Mall! I went there in search of a properly fitting bra and had no idea what my size was or what kind to wear. I asked one of the staff for help to measure me for my size and I got a rough estimate which was a good start. Than after finding it didn't fit as I expected one of the staff named Chelsea offered to look and help me find the perfect fit.. OH MY GOD! She really knew what she was doing! I was way off on my size and she helped so much with telling me what to look for when a bra propery fits and doesn't.. what type to get and well everything I needed to know. It was amazing the difference it made and she didn't stop there! She helped me find the proper shirt size, shape, and style for me AND she helped me find the perfect jeans for me! I have always struggled with them being too loose and slipping off and too long or baggy around the knees.. I hated the jeans I had but I didn't know what to look for ever. Needless to say I was feeling so much better about what I was wearing by the end of it which hasn't happened for such a long long time that I started crying. She was very sweet, patient and hard working. Even while helping me she was there for so many others while also keeping the store in good shape. If you ever want some quality help with finding the perfect size for you no matter what it is please go here and if possible ask for Chelsea. I hope it can help you feel as good about what you're wearing as I did for me. Also the fans in the dressing rooms and the lighting is the best shit ever.

Danette is my favorite stylist for curls and color! She lets me book way in advance for special…read moreoccasions. Great location next to Ross in Silverdale, too!

Danette always knows what my hair needs. She is the best by far. I would return for sure.read more

Finally visited the new location and got exactly what I needed! Coming here feels like hangin'…read morewith my friends . Just really awesome people!

Obviously Annette failed to mention that if you google HWY 420 Silverdale the page you get shows…read morethe shop open. Then if you click on the website there is a disclaimer as stated. The shop has everyone's phone number and email. They didn't send a reminder. It's the customers fault for not reading the sign. Too bad you can't be real about the situation. I'll make the right turn out of my driveway instead of the left.