Amazing service! The sales advisor Kyla was so helpful and nice! She made my shopping experience so…read moregood, I'll definitely come back just because of her!

I'm an avid H&M shopper and I must say that this store is at the top of my favorites list. The…read morestore is very clean and organized and the selection was amazing. The cashier was very friendly, and the checkout time was very short.

Not very impressive. Walking in, it has a good amount of real estate. I like to shop at thrift…read morestores and consignment shops for board shorts during the winter. A great way of saving via off-season racks. Being the only individual in the store, the worker wasn't relatable. She kept avoiding eye contact and tried their hardest not to acknowledge my presence. Bit odd. The men's shorts were also set to summer prices, so I didnt bite. I'll try again when I need to do a spring wardrobe refresh and give them another chance.

They accepted some merchandise from me in the total retail amount of $200. They sold the products…read moreand refused to give me my share because their accounting records were inaccurate. Very poorly managed business. If you drop something off, GET A RECIPT!

This Ross is a madhouse - aren't they all these days? It's just a few steps across a small street…read moreand into another parking lot away from the very nice TJ Maxx. So you go from relative calm to total chaos. I did find that this Ross had a better selection of wall art than the nearby TJ Maxx did. They had larger wall art, more selection, and the prices were very good. Staff was friendly and helpful.

Ross in Silverdale has a pretty good selection of items. I like they have specific stuff for all…read morethe holidays through the year. Recently I went in and was happily surprised to see an upgrade to their security team. Kind and professional. Prices are hit and miss. The parking spots are tight.

Hmm. Hovering between two and three stars with this one. But in the end I think I will go with…read morethree as the mall seems to be doing an okay job with not having too many vacancies in it's corridors but there are a few. I recall a Sears was once here and closed. I was there for some clearance sales which I got some stuff I wanted and needed. They managed to get WinCo Foods grocery store to take the space which I was impressed to see because some malls can never get those large spaces filled again in this day and age of retail. The mall does a fair job having the basic mall staple stores but as many other reviewers have indicated this mall is small. Not the smallest I've ever been to but small so some of those staple stores simply aren't there. Probably the stores I liked best was the World Market and the Barnes and Noble. There is a Hot Topic here but selection isn't all that great compared to their other store locations or their online store. So all in all not missing much here but it is still a mall and still a decent place to kill some time.

This is no longer a mall. It was bought out by a foreign (Reno) real estate company who want to…read moreturn it into a weird Marxist utopia. The actual residents began to whisper about this. People were saying "Rhino" were monsters who would destroy Silverdale. What's happening now is the operating hours will be reduced and they can just suddenly close the mall and kick you out so the elites (these seem to be 20-29 in age range, not from here, and very fancy if the cars are any indication) can have special parties. These are creepy. I saw a "comedy show" in an abandoned restaurant where no one was laughing. Security accosted me and asked why I was trying to shop in a mall. They said the posted hours were wrong. They were pretty demeaning. What's sleazy is no one was told the mall was closing. Rhino repeatedly lied to residents. They only listened to these foreigners who spilled in to raid the area while living in those creepy ticky tacky apartments that all look just the same. These people will all say the same thing. They will say "Once, this mall was shoulder-to-shoulder people" like they are reading from a script an AI created. Their eyes glaze when they say this. They act strange. They look robotic. They wear these fancy "distressed" clothes that aren't from here. They don't look like they're from here. Everything is overpriced now. Taxes are through the roof. It's like a third-world county. Now, there's not even a mall and some residents are trapped. The mall was the landmark in Silverdale, so there is no Silverdale. It's just those viral, scary apartments. It's awful. We were told the mall would come back. I guess they lied. How you can improve: Stop the creepy entertainment and have a shopping mall. If you can't do that, tear it down and put in more gross, identical tenement apartments.

I broke my ten year Kohl's hiatus, enticed by the promise of home shopping convenience and a hefty…read more$25 in Kohl's cash earned from my online order. I should have known it would initiate a comedy of errors that would make me relearn the forgotten decade-old lesson. One item from my online order didn't fit, so I decided to return it at the nearest store, which is in another county. I prepared myself for the trek by making a shopping list of jeans to try on, confirming on their website that all were in stock at the store (jeans are something you really need to try on, buying them blindly is a gamble). All plans were thwarted when I entered the Silverdale store. It would be my last visit to any Kohl's; read on. The return went fine, other than their deducting $8 from the refund of the $35 item. I understood it was because I received Kohl's cash to spend, and that's fine. So let's go shopping! I was unable to locate any of the items on my shopping list. Since I neglected to pack snacks and a compass, I asked for help. The lady from the register made an effort to look around, but said she didn't recognize any of the items, and they never stocked them. Bait & switch, eh? Strike one, Kohl's. Determined to make the journey count, I searched for some jeans to try on. Leafing through a bizarre size distribution of XS to XL with squat in between, I found 3 whole pair that might remotely fit. But rut-roh, the fitting room was closed! After the predictable goose chase, I came in contact with Keeper of the Fitting Room, and kindly asked if I could enter her barricaded domain to try my 3 items. She said no. Really, no? I don't want to make another trip out here. She insisted, no, she was busy. Final word. Too busy with only one other customer in the store? How do they stay in business anyway? Strike two, Kohl's. Not wanting to waste time fighting it, but not wanting to waste time coming back out either, I summoned my inner bluejean rebel and tried on those jeans right there on the ghost down they call a sales floor. Turns out nothing fit right anyway, so I saved myself another two hour round trip. Fed up with the store, I went home to find something random online so I wouldn't lose my $25 Kohl's cash. Logging in, I found a cruel surprise - $12 Kohl's cash had vanished, along with my patience. In a last ditch effort, I found a $12 clearance tank top to spend my remaining consolation prize and be done with it. Then the free shipping coupon errored out, "try again later." Not in the mood to spend $8 shipping on sheer principal of getting my money's worth of random crap I don't need, I tapped out, down my original $25 coupon + $8 shorted on the refund. Yeah, I know, the house always wins. Strike three and Kohl's is out. It's no wonder the store was deserted. Limited selection, employees on permanent coffee break and pitfall policies. Silverdale Kohl's would better serve the community as a big, stupid, empty monument to apathy, which it probably will be before long. Buh-bye.

This isn't the first Kohl's I've been to but definitely the creepiest one I've ever experienced…read more There was a lady stocking my son and I the entire time. We entered in from the mall side and did a super quick loop as I kept looking back at her to let her know I noticed what she is doing. I never let his hand go. I somehow got lost as I was trying to get her off my tracks and asked a worker how to get back to the mall side which she was super helpful. Sadly I didn't get anything as I was really looking forward to specifically shopping here. Unsure if she was a floor walker or a kidnapper but I did not feel safe at all. We bounced so quick out of there. Way to scare away a potential customer if you were an obvious floor walker!

I stopped by Torrid today totally frustrated after being unable to locate a product at other stores…read morein the mall. This wonderful young woman, Kayla, greeted me at the door and asked if she could help. I explained my problem and she personally took charge and went above and beyond with her help and I couldn't be more grateful. Thank you Kayla, and thank you Torrid for employing such a courteous and helpful Young lady!

I have always loved Torrid though it is pricey the staff is always wonderful and know what they're…read moredoing especially at the Kitsap Mall! I went there in search of a properly fitting bra and had no idea what my size was or what kind to wear. I asked one of the staff for help to measure me for my size and I got a rough estimate which was a good start. Than after finding it didn't fit as I expected one of the staff named Chelsea offered to look and help me find the perfect fit.. OH MY GOD! She really knew what she was doing! I was way off on my size and she helped so much with telling me what to look for when a bra propery fits and doesn't.. what type to get and well everything I needed to know. It was amazing the difference it made and she didn't stop there! She helped me find the proper shirt size, shape, and style for me AND she helped me find the perfect jeans for me! I have always struggled with them being too loose and slipping off and too long or baggy around the knees.. I hated the jeans I had but I didn't know what to look for ever. Needless to say I was feeling so much better about what I was wearing by the end of it which hasn't happened for such a long long time that I started crying. She was very sweet, patient and hard working. Even while helping me she was there for so many others while also keeping the store in good shape. If you ever want some quality help with finding the perfect size for you no matter what it is please go here and if possible ask for Chelsea. I hope it can help you feel as good about what you're wearing as I did for me. Also the fans in the dressing rooms and the lighting is the best shit ever.

Just shopped for and bought online some great petite tops and jeans for my lovely wife. I do the…read moreonline reconn although we'll both sit together at the computer to choose outfits that will look REALLY good on her. We're usually right. JC Penney remains THE only place where my wife finds outstanding deals and selection in women's petite clothing. Since my wife knows her clothes sizes--which haven't changed--there's no longer a need for her to try on clothes at the store. We buy everything for her online--frequently at great sale prices. The store's great at quickly shipping out orders and getting them delivered within a few days to no more than a couple of weeks. It's nice reading that the chain has made a comeback and that overall sales are up.Without JC Penney, my wife wouldn't know where else to find such excellent petites fashions at great prices. She doesn't even mind sharing the online store with me for buying my own stuff!

I love Leah at JC Penney salon! She is an excellent stylist and colorist! I regularly get…read morecompliments on my hair after seeing her. Thank you, Leah!

This is a nice TJ Maxx in Silverdale. I think it is one of the best TJ Maxx's regionally and that…read moreincludes Seattle. This TJ Maxx always has delightful items and a friendly, welcoming vibe. The Valentine's sweaters and shirts were fantastic (the sweaters are so soft!). The clientele is also for the most part very chill. Prices are good.

Canice was super nice and helpful she was fast and courteous! they had lots of affordable goods…read more They also had a good selection when it comes to good products!