So Very pleased that Lucie and her team were able to accommodate a last-minute cleaning for a large…read moremove in and move out. The ladies who arrived we're on time, worked diligently, and without interruption. I cannot say enough about how pleased I am with my first time using this company. I can assure you this will be my first call next time I need this kind of work done again!

We signed up for a monthly cleaning service from Lucie's. They came to our house twice and did an…read moreok job cleaning, nothing particularly good or bad compared to other cleaning services we've used. My fiance and I are on the "goth" side and very nerdy and decorate our house with lots of little rocks and things we buy at oddity expos and books and decorations from all different religions and mythologies. We're not religious ourselves, but we have a sort of witchy "every day is Halloween" aesthetic. The first time they came out they dropped and broke a geode slice that was on a shelf. We didn't find out until later when we got a text from the office manager about it. It would have been nice if they had let us know while they were here. We had told them up front to not bother with dusting all of the little trinkets and items we have on shelves because there's a lot and some of them are fragile. They offered to discount our bill the amount the geode cost, but then they apparently forgot and didn't do that. The second time they sent out a completely different cleaning crew so we had to show them around the house all over again and explain where everything was. They cleaned and left, again did an ok job, nothing particularly good or bad. Then we got an email saying that they wouldn't be back to clean for us. The reason they gave was that their cleaners are all Catholic or Christian and felt uncomfortable in our home. I wish their website said up front that they discriminate and we would have chosen a different business in the first place.

I've been so pleased with Raleigh Cleaning Company. What stands out most is the owner's sincere…read morecare for her clients and the pride she takes in her work. There's a warmth and integrity behind this business that I truly appreciate. Her dedication makes it easy to feel confident in the service and happy to recommend!

Thorough, easy to book, timely, great communication, and super happy with the results!read more

They consistently go above and beyond to do great work. Little things like making sure to complete…read moreclean the dishrack and vacuum the shoe closet show that they are dedicated to doing a great job each time. Pricing, scheduling and overall communication are great! Highly recommend!

Emma and her crew(s) are top notch/completely professional cleaners, who always go above & beyond…read more They are incredibly polite and astonishingly efficient. The *only* time we had an issue Emma - personally - handled it very next day & was very apologetic. She/they are also excellent communicators, who reply very fast. Would STRONGLY recommend for any/all your cleaning needs/wants.

I had such a great experience! Jamie went above and beyond in every way. The floors, bathrooms, and…read morekitchen all look spotless, and she even did the dishes--which she didn't have to do. Everything feels fresh, clean, and so well taken care of. She was professional, thorough, and clearly takes pride in her work. I highly recommend her to anyone looking for excellent, reliable cleaning!

After calling 15 carpet cleaning companies in Raleigh and Wake Forest just to find out they don't…read moreservice where I live (Louisburg NC) I was able to find JM Quality Cleaning to come out to my house and professionally clean my carpet in my 2 bedrooms. Both rooms had food stains and actual food stuck on the carpet (kids fault ). Jamie was able to get all the stains out from both rooms and make them look brand spanking new! Excellent service at an affordable rate!

From scheduling to the actual cleaning, everything was terrific. Nicole is very responsive and…read moremakes the scheduling process very easy. She shows up on time, works diligently, and goes above and beyond. It is such a huge help to have her here! My bathrooms are spotless, and my kitchen is shiny. I'm going to continue to use Clean Like A Dream for my house and I would refer them without hesitation.

We had Nicole come and do a deep clean while we were out of town. She was very responsive while…read morescheduling the cleaning, responded quickly to questions about what type of cleaning we wanted/needed along with what was included and the associated cost. She also kept us informed of when she got there and left since we weren't home. We returned from our trip to a very clean and organized home. We will absolutely book with Nicole again and recommend her for reoccurring or the random deep clean!

We have used Dirt Doctors for going on two years. Always satisfied with Erika and her team's work…read moreand professionalism. The cleaning services always meet/exceeds my expectations. Erika has also always been so courteous during the scheduling process. Finally, it's just nice when folks remember you/your home/preferences and ask how your kids are doing, etc. I wanted to also comment on responsiveness because of another reviewer's comment that Erika was not responsive for 10 days. I just will say that I was basically shocked to read that because that has never been my experience with Erika. Quite the opposite; she's bent over backward to get in touch with me to schedule my service, even when I've repeatedly missed her emails or calls. And squeezed me in on short notice more than once. So I would guess that person's experience is probably an outlier/the exception. Erika, thanks for always making sure our house is looking right before the visitors show up. And for the kindness during your visits.

Toni came to our home to help with a move out clean and wow, she was amazing!!…read more She was so professional and kind when she arrived and always did everything with a smile on her face. Her attention to detail was excellent and she really helped to make sure the house looked sparkling clean since it is on the market. Thank you SO MUCH Dirt Doctors. If I need cleaning services in the future, they'll be the first ones I use.

There are a few times in life when you find a gem of a helper, who not only does what you need them…read moreto do, but goes over and above. Joselyn at FRC Cleaning Services is just such a jewel. We hired her to help with our AirBnB turn over: we needed someone to clean the house, wash the sheets and towels, get the rooms ready for guests, and generally make the house shine. We tried other cleaning services, but they would leave things undone. Joselyn not only keeps every surface dusted and shiny, but she sets out flowers fresh from the garden on the coffee table! When she cleans the house for us personally, and not for guests, she puts out our own towels and makes sure that our personal effects are in order. (Once, she stayed all day to make sure all the laundry was finished.) Not only that, but she is super prompt and very responsive. I can text her at any moment. She even wished me a happy Mother's Day this year, with a sweet little e-card. It's not very often that you find an organized, responsive, thorough, friendly, and generous with her time and energy. I couldn't ask for better help. I hope Joselyn continues to build her thriving FRC cleaning service in Raleigh, helping many other AirBnB hosts with their house cleaning. She deserves all the success in the world!

I have been a client of Joselyn and her cleaning team for about six months. My needs for cleaning…read moreare a bit unusual - I don't have them come every week or every two for regular cleanings, but rather for special occasions with my guests or visitors. Since my schedule is not consistent, having a cleaning company that is amenable to this schedule is such a relief! I've never used a cleaning service before taking the advice of other friends and hiring FRC. They really do a great job, and communicate with me via text if there are any problems or concerns while they are cleaning. I trust them in my space completely. I pay them via PayPal, which makes it so simple, and they give me invoices so I can have records. Prices are super reasonable and they will come take a look and give you a free estimate. Highly recommended!

Booked Universal through Thumbtack and was very excited about getting my house cleaned, as we've…read morejust had a baby and our upkeep was slacking. Too bad they never showed up, never called and had no record of the appointment we made a week in advance. When my husband spoke to their offices they were apologetic and promised to come out on Saturday at a reduced rate. The problem? They never showed up on Saturday either. We sat around two days in a row waiting for a crew that never showed. Not sure what the problem was but ditching a client like a bad date is very unprofessional. Update: after not showing twice, they finally sent a crew...FROM CHARLOTTE. They took almost 3 hours to get here and did an okay job.

My experience, in total, with Universal Cleaning Services exceeded my every expectation. The entire…read moreexperience felt like a friend/sister was helping me to move into my new home. From the detailed intake to fully understand my needs, through the thorough and meticulous deep cleaning I received; I am now a lifelong customer. The cleaning women worked fastidiously and meticulously and were able to accommodate my chemical sensitivity needs, all without "additional nebulous surcharges." The girls were easy to communicate with and had pleasant demeanors...I didn't feel uneasy leaving my home while they worked....I usually don't do that. There was no "deodorizer or chemical or bleach smell" left behind. Just a well cleaned home. Also they were able to accommodate my tight time schedule. Marlena,the owner, re-arranged the workflow schedule in order to give me a nice full day allocated to my needs. This was a bonus as I didn't feel "squeezed in" or rushed. Jen