There are a few times in life when you find a gem of a helper, who not only does what you need them to do, but goes over and above. Joselyn at FRC Cleaning Services is just such a jewel. We hired her to help with our AirBnB turn over: we needed someone to clean the house, wash the sheets and towels, get the rooms ready for guests, and generally make the house shine. We tried other cleaning services, but they would leave things undone. Joselyn not only keeps every surface dusted and shiny, but she sets out flowers fresh from the garden on the coffee table! When she cleans the house for us personally, and not for guests, she puts out our own towels and makes sure that our personal effects are in order. (Once, she stayed all day to make sure all the laundry was finished.) Not only that, but she is super prompt and very responsive. I can text her at any moment. She even wished me a happy Mother's Day this year, with a sweet little e-card. It's not very often that you find an organized, responsive, thorough, friendly, and generous with her time and energy. I couldn't ask for better help. I hope Joselyn continues to build her thriving FRC cleaning service in Raleigh, helping many other AirBnB hosts with their house cleaning. She deserves all the success in the world! read more

Cabrera’s Cleaning and Painting - Fresh flowers on the coffee table! - Home Cleaning Near Me

I have been a client of Joselyn and her cleaning team for about six months. My needs for cleaning are a bit unusual - I don't have them come every week or every two for regular cleanings, but rather for special occasions with my guests or visitors. Since my schedule is not consistent, having a cleaning company that is amenable to this schedule is such a relief! I've never used a cleaning service before taking the advice of other friends and hiring FRC. They really do a great job, and communicate with me via text if there are any problems or concerns while they are cleaning. I trust them in my space completely. I pay them via PayPal, which makes it so simple, and they give me invoices so I can have records. Prices are super reasonable and they will come take a look and give you a free estimate. Highly recommended! read more

UPDATE as of April 2016: I'm not sure what happened, but I felt the need to update this review based on my latest experience with Joselyn and FRC. We are now out of the AirBnB business, and have not hired her since about August of 2015. However, we had the need to schedule two move-in cleanings this month. She did not answer my emails or texts (finally she did answer the text) then after confirming twice cancelled a cleaning on us last minute for a move-in that we'd scheduled way in advance. She was not willing to reschedule the next morning (as the tenants are moving in) and again, has not responded to requests to clean our other house for new tenants. We are no longer in the AirBnB business, so perhaps we are no longer important customers to her. I've hired another service. ====== We hired FRC Cleaning Service for a rather unique and specialized service: to help maintain, clean, and prepare our AirBnB / vacation rental for guests, several times per month.. As part of this service, they clean the entire home, change and clean bedding/towels, manage inventory, and report any concerns (broken glasses, home left a mess, etc). I cannot say enough good things about their services. We have worked with them since approximately June/July 2014. I'll categorize as best as possible the highlights that may be of interest to others seeking cleaning services: Communication - excellent I primarily communicate with Joselyn, who runs the business. She is quick to respond by email or text, which is important when we sometimes have last-minute guests or changes. She also agreed to use/update a Google Doc to track her cleanings. Flexibility Joselyn is very flexible - she has been able to accommodate last-minute cleanings, change cleaning dates due to additional bookings, and more, all without complaint. If she is unable to clean on a particular date, she'll make sure it happens on an alternate agreed upon time/date. Integrity & Trust We just returned from a three-month cross-country trip. If it were not for Joselyn and FRC, we would have been unable to do so. We trusted her with our home, and she proved very trustworthy. She was quick to communicate any missing supplies, low inventory, or things such as non-working lights. She even offered to, and did, shop for supplies when needed, even using one of her own new shower curtains to replace ours. She sent pictures of the home when requested. She keeps a very close watch on the condition of the home and reports back to us right away once a guest has checked out. Cleanliness Our guests have had very positive comments about the cleanliness of the home, and we could not agree more. She leaves the place shining. In short, we recommend FRC highly for your unique or common cleaning needs - they get the job done well and are nice to boot! read more

It feels very weird to write a review that starts off, "They didn't charge me enough for all that they did," but that's exactly how this one will begin! The ladies came out to do a walk-through and quote me a price for doing a one-time deep cleaning. They were both friendly and pleasant. I was given a quote and an estimate for time needed--about 3 hours. We set up the cleaning appointment at that time. Well, today was the big day, and I can honestly say 5 stars aren't enough! My house has never been so clean! They cleaned the fridge. They changed a burnt-out lightbulb. They vacuumed the backs of the sofa and loveseat. They cleaned the disgusting toothpaste buildup around the charging base of my husband's electric toothbrush, for crying out loud! NOBODY gets paid enough to do that! In a sad commentary of just how filthy my house was, they ended up staying an additional 2 hours--BUT charged us $10 less than the quote. My husband gave them a tip because their rate was clearly not equitable to the amount and quality of the excellent work they did. I highly recommend this company and will DEFINITELY use them again in the future! read more

Glenda has cleaned our house for the last two years. She is great and we can only hope to find someone as kind, hardworking, and thorough to help us with our next home. read more

If there was a way to give 6 stars to this company I absolutely would! I recently moved into my home and had some minor renovations done. The result of this was that my house was covered in a layer of dust. Not a spec of dust remains! I have caulking in my shower that had turned black and so I thought it needed to be replaced. When I opened the shower after they cleaned I couldn't believe it - the caulking was white again! I've had several cleaning companies over the years and by FAR this is the best. Joselyn and her team came in and made my home SPOTLESS for a very reasonable price. Thank you thank you thank you!!! read more

For quite some time, we've been looking forward to finding cleaning assistance, because living in a house with well water that has a LOT of iron deposits has made cleaning the bathroom a headache. We got in touch with FRC Cleaning last month and have been so impressed with what a great job they've done despite the well water! In previous homes we have had other cleaning services come out and we've never felt so pleased with both the finished product and the process of working with someone as we have with FRC. Joselyn, the owner, and her team are extremely responsive (I heard back from them within a few hours from my initial email), thorough, and friendly. Our house looks better than ever and even our cats, who typically hate company, seem very comfortable with the arrangement. We couldn't be more pleased! read more

Joselyn and her team have been cleaning our home for about 4 months now and we couldn't be happier! They are incredibly thorough and efficient and Joselyn does a great job of communicating with us if there are ever any schedule changes. Joselyn and her husband saved the day when we first moved into our rental and found it dirty and unpainted. They came in and left the place sparkling and freshly painted at very reasonable prices. Would highly recommend for regular maintenance as well as move-in and move-out cleaning. read more

The ladies did a fantastic job on my apartment! Sparkling clean and they went above and beyond, even cleaning the hair out of my shower drain. Will definitely be using them again in the future! read more

Believe the hype!! We love when Joselyn comes, our home has never been better. She easily works around our 2 cats and is very flexible about scheduling. Thanks Joselyn! read more

I called them for a move out clean for my townhome a couple of times and left a message and no one returned my call. It's ok at least I was able to use the cleaning service recommended by my property management and she is real good! Josephine Vanderhoof. read more

This was the best experience I've had with a cleaning service in the triangle. I had an immediate need to have my first floor cleaned. Joselyn was able to accommodate a same day request for me and she did an amazing job. After they were done, there was not a single trace of dog hair and the house smelled cleaner than it has in weeks. Their attention to detail was impeccable and I've decided to enlist their services regularly. read more

FRC has been cleaning our home for over a year, first in western Cary, and now that we have moved to 12 Oaks, in Holly Springs. We love Joselyn and her team! They are thorough, reliable, and professional. They leave house sparkling clean every time and are very easy to work with. We have lived in the area for about 10 years and tried several cleaning services over the years, and while most start out strong, eventually either quality of work began to deteriorate or, they became less reliable (showing up hours late without any notice, or sometimes not at all). It has been the opposite with FRC. As they have gotten to know our home and family better, they anticipate our cleaning needs and not only always let me know if there schedule changes (which is not often), but have also been very accommodating the times we needed to reschedule. I would absolutely recommend them! read more

Recently hired FRC for a move-out clean and they were fantastic. I have never seen the house so clean. Not only did they clean the house, but also collected any garbage left out from the move-out and even sorted, folded and helped pack some of the things left out. They were so nice and great to work with. They helped us with all of our needs. It is unfortunate that we are moving out because I would love to hire them again. I wish I could give more than 5 stars for such an amazing job done. Thanks so much! read more

This company is affordable, detail-oriented, friendly, and responsive. I have used their service for the past 7 months cleaning my loft in downtown Durham and couldn't be happier. I really appreciate how they even attend to things that they don't have to (like refilling the dog water and power cleaning the shower head, for example). I have recommended them to several colleagues and friends, so it is easy to write this review. I wish I could take them with me when I move! read more

Jocelyn and her team are absolutely amazing. They come once a week to our home and when they leave, it's as if we don't even live there! They are very thorough and I feel like we get a great value for the price. They are exceptionally nice, as well. They came very highly recommended to us by someone in the Chapel Hill Carrboro Mothers' Club group when we first moved to Carrboro and I'm so glad that we found them. read more

I've had Joselyn come save me from my own disastrous messes several times now, and I just don't believe I'll ever love anyone as much as I love this cleaning team. Worth every cent and much more!! read more

We recently switched to FRC Cleaning from another company that let us down. I wish we had found FRC ages ago! We chose them based on the other Yelp reviews, and they were right. Joselyn, the owner, is flexible and easy to work with, and she and her team do an amazing job for a reasonable price. Their attention to detail makes us feel like we were walking into a luxury hotel room. I don't own white gloves, but I'm confident our home would pass that test after the FRC team has been there! read more

The team is excellent: flexible, friendly and detail oriented. I mostly live on one floor of a 3 floor house, with the need to clean the other parts of the house only occasionally for guests. The team has been great and allow me to book the different types of cleaning as needed with relatively little planning. They clean thoroughly and also take care with the special surfaces, art work, and delicate antiques. I am really glad to have found them! read more