PURPLE @ IRVINE SPECTRUM Parking in Irvine can be tricky, there's a lot of traffic, and many garages fill up quickly with long lines. I'd recommend parking near the Nordstrom area or in one of the outside lots, where it's usually easier to find a spot. I always love coming to the Irvine Spectrum Mall. The mall has so many incredible stores, and I love the architecture of each one. I stopped by Purple to shop for a mattress, and as one of the best high-end mattress stores, it did not disappoint. Everything is super comfortable, fluffy, and perfect for any preference or vibe. When we walked in, we were greeted warmly by the staff, who were friendly but not pushy. We were able to try everything at our own pace, and they even provide pillowcases to test with the mattresses. I'd definitely recommend stopping by the Irvine Spectrum Mall and checking out Purple, it's a great experience for both shopping and comfort! read more

Purple - Irvine Spectrum - Mattresses Near Me - Irvine, California

Visitied the showroom over the weekend and HAD to buy one of their pillows. Those Harmony Pillows, Oh my Goshhhhh. AMAZING! The customer service was terrible at the showroom though. The girl helping us had a bad attitude. She was like rolling her eyes when we would ask a question and had that RBF. Maybe she was on her period. I don't know. But we bought the pillows only for the reason that they are awesome. It had nothing to do with her customer service. If anything, that RBH could scare customers away. Customer service is ZERO stars. The product gets INFINITY stars because the pillows are thattttt good. And of course, one wouldn't do for me; I bought two of those fluffy things! I love sleep and it is very important to me. I got the King, Tall size for both pillows. My pillows arrived at my door-step today! I can't wait to try them and sleep tonight!!!! lol My boyfriend also bought the same pillow. Twinzies! lol Saving this review as a draft (2/15/23), so I can report back after tonight's rest. BRB :) Update- 2/16/23 The pillows are LEGENDARY. Like sleeping on clouds. You totally need one of these bad boys lol read more

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Great first first experience a mattress from purple. Kimia's attention to detail and immediate action made the buying process super smooth and enjoyable! read more

If you're interested in Purple products, PLEASE go see Ardalan in the Spectrum Purple store. He's incredibly knowledgeable, patient and kind. Kudos to Purple for hiring the right person! read more

This place surprised me. I honestly didn't know Purple had a showroom. I stumbled upon this location while visiting the Irvine spectrum. The gentleman was very nice and let me test all the different mattresses. He also showed me the difference between each one. Truly a great experience and amazing customer service. I seriously loved how he helped me understand Purple without pressuring me into purchasing a mattress. It was nice to hear his genuine thoughts on the mattress. I will definitely visit this place again. read more

Purple - Irvine Spectrum - Mattresses Near Me - Irvine, California

Going here was a great experience. Nick and the manager were very helpful and knowledgeable. They made mattress shopping low stress and fun - don't expect hard sales tactics here because the company doesn't need them - the product truly speaks for itself. Also they gave these fun little mattresses if you have kids that like stuff like these read more

Purple - Irvine Spectrum - Mattresses Near Me - Irvine, California

Great guys here! of course the prices for these beds are insane but honestly they're great for the buck! they guys here explained everything on why these mattress are good and i bought one and so far does not disappoint. i wish i came here to give then the sell but i bought it online. will comeback to buy some pillows tho! read more

Summary: got Purple Restore Plus Firm from Sean who was great. Good for 6'2 200lb+ person! Last year we went to Torrance purple store because my partner wanted it. To me, they seemed like nice beds but I was skeptical about the gel grid system. So when Costco had a sale on the Casper king bed for $700 I bought that for myself and my partner. My partner is 6'2 200+lbs - It turns out the Casper caused severe pain in my partners back, and he was not sleeping well for weeks. I've always bought cheap beds because I didn't know any better, but I did talk to my chiropractor, who is also an Olympic weightlifter, who said they spent five grand on a bed! (she has a Tempur-pedic bed) So coming to Purple again seemed like a logical choice. My partner wanted it and now the price tag makes sense. This time we came to the purple store in the Irvine Spectrum and met Sean. He was very friendly and knowledgeable about the bed. He answered all my questions and was very patient. He explained that the bed was created by people creating medical devices to help people not get bedsores, but then they liked it so much they decide to sell it. I asked if he really has one or is he just selling to me and he said yes he does. He bought a bed and loved it so much he started selling them! That if he slept well he'd make more money.His knowledge and confidence in the product convince me and after spending an hour laying on the beds we bought one. I enjoy firm beds, was looking at a more firm one but ended up with the Purple Restore Plus Firm- it is firm but also soft. It has coils, foam, and gel grid and a cover. Good for combo side back belly sleepers. So far in 3 nights that has rang true. Firm but soft and supportive enough. I do not really feel the gel grid laying on it unless I try to dig my hand into it. Cooling - The bed is cooler to sleep on then on the Casper bed as described. Is it super cool? No. I can be warm on it when it's cold. That was also a worry of mine! Price - $3k was on the high point but now I know for larger people this really matters! So it's worth it for my partner to sleep well. We were able to finance. I should have got a new cc for points but we needed the bed sooner haha. Other Benefit - It came with free bed sheets or you can upgrade to the premium for $65. I have king sheets I hope will fit on the bed and took the free ones worth $150. The nicer ones are $209 so maybe it was worth the upgrade but I liked the color "misty blue" better on the basic ones. The sheets alone are pretty cool because the band on it is reinvented with a band that looks like the band of men's boxers (?) so I think will hold well to this bed. I also bought the mattress protector, Sean advised that we get it. He was able to give us a deal for 25% off and I appreciate that!! Service at the store was great. Delivery came in about 2 weeks as Sean advised. I got a call to schedule delivery window and they sent an confirmation text. Then called when they arrived. The delivery men were prompt but not quite "white glove" as described. They're delivery men who have to move HEAVY beds all day. They didn't seem happy or friendly but they did the job and I am ok with that. They had to take it upstairs which I'm sure was difficult and I did tip them. If i end up returning it I'll update the post. So far so good! read more

The Purple Mattress Showroom has been completely revamped and it is amazing inside! My husband and I have had a Purple mattress for years and when we were looking to buy another for our new home we came here to see the new options and it was a fantastic experience thanks to Sean C. After calling ahead Sean recognized our names when we came into the store and walked us through all of the details of each mattress. He was full of helpful information but also gave my husband and I plenty of time and space to talk and debrief on our own. We came back less than a week later with my Mother in Law and Sean went above and beyond to help her as well. She was a pretty tough customer as she initially had another mattress company in mind but Sean wasn't pushy in the slightest. He answered all of her questions, offered up helpful information, and just gave her time. She ended up buying a Purple and walked out confident in her purchase. All of Purple's products are amazing (we love our mattress, sheets, seat cushion, duvet cover, and dog bed from Purple) and Sean did such a fabulous job showing us the new mattresses and all that the new showroom had to offer. We had a wonderful experience during both visits. When you go, ask for Sean C read more

Sean was amazingly helpful! We walked just to try out the mattress and walked out purchasing a cal king with pillows and adjustable base! Sean walked us through the different plans and informed us of financing options through affirm making this purchase accessible for anyone. Sean was so informative and helped us make a great decision for a mattress we have wanted for years. Thanks Sean and Sean for helping us purchase the best mattress on the market! read more

Purple - Irvine Spectrum - King purple mattress and king sean - Mattresses Near Me - Irvine, California

Loved our experience here. We were welcomed in, told to try out any mattress we wanted and that we were "welcome to take a nap" hahaha. The vibe was cool. They had pillow protectors so you could put your head down without getting other peoples' germs (as a germaphobe I LOVED this). Also they gave us the cutest little purple fidgets at the end. Shoutout to Jasmine--she was so helpful and sweet! @ whoever the manager is-- give her a raise!! read more

Totally happy with delivery by speedy On time and stuck to schedule Friendly delivery read more

I've been waiting for a reason to buy a Purple Mattress after years of using their pillow and my visit to this location did not disappoint. I had the pleasure of working with Sean. He was able to answer my questions and address my needs of a firm mattress with his recommendation. I felt at ease with my experience getting everything I wanted and also purchasing a few things I didn't know I needed, like a travel pillow along with Purple's mattress comforter. Overall I had a great time making my purchases thanks to Sean's easygoing personality. Feeling relaxed while I made this new investment in home made my visit more worthwhile. I look forward to the delivery of my new restore mattress! read more

We came a few weeks ago and purchased the original purple pillow. The person helping us was so sweet and patient and took her time explaining everything to us. We ordered the original purple pillow and proceeded to wait for it to ship to our house. However, when we got it a week later, we didn't like it as much. I think it worked great on the mattress at the store, but just not on the mattress we had at home. I couldn't last more than a night. We brought it back in store to return (if you order in store, you can return in store). The person working there processed the return 0 questions asked and made the entire process very easy. He showed us the harmony pillow instead and we bought two of those. Over all great experience with this show room. The people there were extremely friendly and helpful. They really want to make sure you have the product that best fits you and your needs instead of just getting you out the door. read more

1/4 update: customer service for purple has been horrible. Not sure if it due to the holidays but it's been almost a full month that my mattress has been laying rolled up in my living room because there was an issue with delivery. I was never notified that my mattress was on its way nor was I given a curtesy call for delivery time frame. The only call I did received was when they were looking for my condo because they were going to drop off my mattress. Well side note, I wasn't home the day they were going to drop off the mattress since I was working and couldn't leave. So instead they left my $4,000 mattress on my balcony for the world to see. Luckily, my mattress was still there when I got home from work. But since they delivered it without me there, they weren't able to haul away my old mattress as mentioned in my invoice and at time of purchase. Now we are here, almost a month later and finally had the white glove service come to haul away my old mattress and set up my new purple mattress. But now I've lost this month to test out my mattress to see if I like it. Given that purple only gives a 100 night trail and I haven't even been able to use my mattress for almost 30 days I hope that they do something to try to rectify the situation. What I thought would be a simple and hassle free thing, has turned into a nightmare and a headache. read more

Purple - Irvine Spectrum - Make sure to ask for Sean! - Mattresses Near Me - Irvine, California

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Wow! Sean was fantastic. He sold us more than just the mattress, we got the whole package deal! He gave us all the time we needed, we never felt pressured. He even understood when we wanted to try out the sleep number bed first before deciding on our purchase. We decided right away that not only was the purple mattress better, but that Sean took way better care of us than the salesman at Sleep number. So we walked back, happy and confident that we made the right decision to purchase our bedding at Purple with Sean! read more

Stumbled on here on a while and the service and ambiance was so welcoming I had to consider buying a mattress. SEAN helped us out and he was so nice and helpful. Get the guy a raise!! read more

Went to the mall with family to do a little Christmas shopping and went into this store and tried their mattress. ..wow, we're we impressed! Can't wait to get it to sleep on it. The staff was super nice and explained everything to us. Only took a few minutes to process everything and we were back to shopping. Definitely recommending to family and friends read more

Purple is not the way to go. They (this specific location) don't communicate with their delivery people. The delivery people just showed up one day, when I wasn't home, with the mattress. WTF? They never called to schedule it. Then when contacting Purple at the store, they took no responsibility. I went through the worst experience with them and ended up canceling the order. If THIS is how they are, when I haven't even received my item, imagine if something else went wrong with the mattress.. ugh. Customer support was also SO not helpful. They just talk in circles. Generally speaking, would not deal with Purple again because of their terrible customer service. read more

This place deserves way more than 5 stars. Johnny was absolutely a delight to talk to and buying products from him felt so easy and smooth. My boyfriend and I went in looking for a sheet set, and Johnny informed us of the bundle that exists with the pillow as well. We fell in love with the way the pillow feels and ended up getting the bundle while saving a nice amount with the student discount he informed us of as well. We went in feeling stressed about the amount we'd spend but came out very satisfied!! read more

What an amazing experience, greeted by Sean C! Cesar was very informative and explained the products very well. In the end my husband and I found the mattress we love! We definitely wanted to thank you two for being so patient and helping us choose the right mattress for us! Highly recommend if you are looking for a new bed this is the place to go and best of all look for these two gentlemen for a great experience. read more

Staff is super friendly and knowledgeable. We were helped out by Sean and Sean. The purple mattress is a great option out there along with their pillows. Definitely a pleasant experience at this location. Recommend stopping by! read more

This place is so friendly! I legit almost fell asleep on the purple plus mattress and the pillows are more than worthy for taking home. So excited about the mattress and pillows and so happy to be helped by such friendly people. They just welcomed me in and were so quick to answer my questions. Especially Jasmine and Sean C! They showed me the adjustable bases and I'm so enamored. Sadly it was out of my price range but I will have to get that someday! This place is like Disneyland for mattresses! read more

Beautiful Showroom & Great Customer Experience. Ardalan was really knowledgeable, helpful, and friendly! I recommend coming to this Purple Mattress Showroom! You won't regret it. 10/10 read more

Ardalan made the experience a blast. Came in looking to try the purple original and plus but ended up staying longer to try everything in the store. He was very knowledgeable about every product and was very helpful explaining the differences between each product. Edit 11/25: Came in again to purchase the mattress and was helped out by Sean. Great experience yet again. Also reminder if you are a student you get 10% off. read more

My husband and I are currently saving for our next big purchase (upgrading to a king) and we already knew we wanted a Purple mattress, but with how many options there are now it was just a matter of which one. We went to the Spectrum and saw the Purple showroom as we were walking around and figured it was better to look now rather than later so we knew our budget. Ardalan helped us through all of our endless questions and made sure we knew everything possible about the mattress we ended up liking! He was so kind and even though we didn't purchase anything, had us leaving with peace of mind in our choices. Thank you Ardalan for your expertise and fun conversation! We can't wait to add Purple to our home! read more

I was really impressed by the pillows and beds, my son and I came in Sunday and Johnny T was extremely helpful and I think I found the pillow for myself and my son! Hopefully one day a bed. Thanks Johnny! Keep him around, he's a great asset! read more

Stopped by and was greeted by Sean and he had the upmost customer service! It was such a positive experience. I ordered a harmony pillow with soft stretch pillow cases and love it! Most definitely interested in getting a mattress in the near future. read more

I walked into the store with only a general idea of what I was looking for. I was met by two associates and was greeted. They both did a great job and were very helpful, even when I started to ask a lot of questions. One of them was named Nick, he helped the most and was very informative. I didn't get the manager's name, but he was awesome as well. read more

I walked in unsure about the product. But Sean was there to answer all my questions and even walked out with a pillow. I have tried the pillow, now it seems like i am going to convert into all purple products. "What a life changer!" Thank you Sean read more

Easiest purchase ever! We went in, pretty much knowing what we wanted (and that is what we bought), but I loved being able to try all of the different options without any pressure from the sales staff (I forgot to ask their names, but I believe the manager's name is Sean). Both the gentlemen that helped us were very knowledgeable about the products and helped make the purchase smooth. I also appreciated that the salesman asked about some of the discounts that they offer, as I always forget to ask about teacher discounts. All-in-all, I am super excited for our new mattress, pillows, and sheets and I definitely recommend purchasing in store rather than online! read more

I went in just to look around to see my options. Sean was great at answering my questions. I ended up getting a pillow and I have had the best nights sleep ever since. Thank you Sean for recommending me the pillow to start with. read more

Extremely great and comforting service, all employees were extremely educated and helpful. Special thanks to Jasmine for making our experience smooth and worth it. read more

Jasmine was very helpful and had some good humor. She answered all of my questions thoughtfully and had very good suggestions to help solve problems when I mentioned hurting my back. When she didn't know an answer to a complicated question, she brought in a manager to help educate us both. Highly recommend looking for her if you're planning on coming shopping here. Thanks again! read more

The best mattress and service. I got two harmony pillows and even got a pillow for my two year old. We love purple! Make sure to ask for Sean. read more