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    PuroClean Emergency Restoration Services

    3.8 (5 reviews)
    Open Open 24 hours

    Services - PuroClean Emergency Restoration Services

    Mold remediation

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    1 year ago

    Work was fine. Communication poor, caused alot of extra work for homeowner. Could have better customer service

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    4 years ago

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    7 years ago

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    12 years ago

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    12 years ago

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    Clean Green Carpet Cleaning

    Clean Green Carpet Cleaning

    4.4
    (38 reviews)

    They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

    Been using this company for years and had been very satisfied. My last appt was not so good. Was…read moretold not to buy Groupon as it would be honored-$78 for 5 rooms. Two guys came out 2 days in a row and had the same problem with the machine. A more experienced guy came out later in the day with a different machine and went over two rooms that had left spots after spraying. He did hallway upstairs and I told him to forget the other two rooms because at this point half of my day was gone. I was satisfied with the way the carpet looked. We were still charged the $78 with no compensation for my time wasted for one morning and one half of a day with two inexperienced employees. Also, they parked their trucks in my driveway and on street in front of house and left several oil stains. Who's gonna get that out?!?The next day I called the office bc the spots from the pretreat were visible again and bc no one bothered to contact me about this inconvenience. I was told they couldn't discount anything and that I was satisfied when they left... I wasn't about to explain to a carpet person that after the carpet dried I saw spots again. I will not be using them again. Customer service is everything.

    Crawlspace Medic of St. Louis

    Crawlspace Medic of St. Louis

    1.0
    (1 review)

    We had high hopes for Crawl Space Medic after meeting with Tony who gave us the inspection and…read morequote. The quote was itemized with all of the services Tony said were necessary to get out job done with efficiency. We paid the down payment and were approved for financing, which was a hard hit to our credit, but we believed this job was worth it. When Justin and Ed showed up for the job 2 weeks later, we were immediately told that our total was going to be OVER DOUBLE what we were quoted because Tony made mistakes in his inspection. When I told them that was unacceptable, they called Tony and said they could take $1,500 off of that extra charge. Still making our total much higher than the quote we signed and agreed to. The quote did have that specific part of the service on there, but Tony did not estimate the cost of that part correctly and was short FIVE THOUSAND dollars. I called Tony to see what could be done and he apologized and said he took "full responsibility" for the mistake. But I guess not because the original quote we signed was never honored by the company. I get that everyone makes mistakes. But an honest company would honor their quote and not make the customer pay double for their mistake. Or at least try to stay CLOSE to the original quote. I get maybe needing to add on 100-200 dollars, but five thousand?! When we said we would need to cancel the service, he said he would issue a refund of our down payment. We are devastated, as getting our crawl space encapsulated was a necessary job to keep our home safe for our family. Now we will need to contact more companies and get on a wait list and wait probably 4-6 more weeks as other companies have longer wait times. I see why now.

    From the owner: With crawl space repair and maintenance services from Crawlspace Medic® of St. Louis, it's easy to…read moremaintain a healthy crawl space or basement in St. Louis, MO! We know how common crawl space problems can be for local homeowners. Most people don't spend a lot of time in the space beneath their floorboards. But without routine inspections, your crawl space may be at risk for water damage, black mold, termites, and other common problems. Our crawl space services offer a perfect solution. We provide affordable crawl space inspections throughout the St. Louis area, so you can stay on top of any issues in your crawl space.

    Schultz Restoration

    Schultz Restoration

    5.0
    (1 review)

    I am pleased to refer the Schultz Restoration family-owned company. I had the pleasure of meeting…read moreNathan whom followed up with me in a timely manner and came out to my new home to do a thorough consultation. Nathan not only was timely and efficient but he talked me through the entire process of what needed to be addressed in order to mitigate my situation. He spoke to me as if he were my big brother giving advice to his little sister so that I wouldn't be intimidated by the logistics of treating my basement and getting back to tiptop condition. I was given a rate from a previous water mitigation company and Nathan was happy to give a competitive assessment/estimate for what my home needs. I appreciated the patience I was shown and how transparent my consultation process went with Nathan. He made me feel secure with the decision I was making moving forward. I truly recommend the Schultz Restoration company because they treat you like family.

    From the owner: Schultz Restorations is your competent partner from beginning to end! As a complete turn-key…read morerestoration company, we stand by you through every phase, from addressing disasters to carrying out seamless reconstruction. Locally owned and operated, we are your neighbors and employ a team of highly skilled professionals, we specialize in a range of restoration services, including water damage restoration, fire damage restoration, storm damage & roofing, and smoke remediation. Our technicians are certified, experienced, and equipped with state-of-the-art tools to ensure a swift and thorough restoration process.

    Servpro

    Servpro

    2.7
    (7 reviews)

    WOW! This location is THE BEST!…read more I had an issue with water damage in September. After I called, they arrived to my house within the hour! They came out around 1am to do clean up. Hank Z. and Brandon were amazing!!! They cleaned everything up so well, efficiently, and they answered all of my questions. Hank even gave me his card if I had anymore questions. They left about 8 fans for the weekend to dry the carpet completely. You couldn't even tell anything had happened after they left! The best part was their customer service. Mike was my contact for billing questions and such. He was helpful, attentive, and very personable. He was able to call me back almost immediately or even shoot a quick text if need be. HIGHLY RECOMMEND. If you want the job done right, professionally, and a quick response time to calls....look no further! I am a new homeowner, so this was very stressful for me, but Servpro eased my concerns. Totally worth it!

    I had a water leak in my house and 165,000 gallons of water went through the meter I called ServPro…read moreand as was out of town when this happened. When they came in and they were like a bull in a china shop. They destroyed stuff broke stuff threw stuff away, they should've thrown away kept stuff they should've kept . They were the worst I've ever seen. If I can give them a negative star I would definitely give them a negative star. I've never seen anything this bad. Broke things in the house. Things are missing. It Took me three months to get a list which is very vague and finally some pictures of stuff that they removed and I still don't have all of the stuff that they removed so they're the worst by far the worst!!!!!!.

    PuroClean Emergency Restoration Services - damagerestoration - Updated August 2026

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