I was looking for dog boarding at the very last minute and Wendy was very accommodating in taking…read morein my 2 dogs. I literally booked with her 2 days before the stay. My 54 lb Jindo does not do well with strangers, she is all bark but no bite. I was very anxious bringing her to any dog care but Wendy was willing to do an assessment prior to their stay. This was my very first time doing any sort of dog care so I was really worried about leaving them. They did really well and my other dog had so much fun (he's a social butterfly). The main reason I chose this place vs all the other dog boarding is because they offer a "home" living experience rather than a facility/warehouse. My dogs always freely roams the house and lays on our bed, couch, wherever they please so I wanted something similar and Wendy's house provided that. I couldn't bare the thought of them being kept in a narrow sleeping quarter locked throughout the day. Thank you for taking great care of my babies! This place will definitely be my go-to for any future dog boarding.

It pains me deeply to write this review, but I believe our experience needs to be shared with other…read moredog owners who may be considering leaving their pets with a dog daycare or boarding provider. It has been exactly one month since we lost our beloved French Bulldog, Louie, to heat stroke after leaving him with OC Paw House in Tustin, California. We dropped Louie off at approximately 9:05 a.m. for what was supposed to be a four-hour half-day visit. The purpose was simply to see how well he interacted with the other dogs before we considered boarding him there for a week later in September. I believed I had done my due diligence as a responsible pet owner. The business had more than 100 five-star reviews, and I could not find even a single review below five stars. They also had many photos of french bulldogs on their social media. That gave me a great deal of confidence in leaving Louie in their care. Unfortunately, what happened that morning is something our family will live with forever. At 11:33 a.m., I received a photo and text showing Louie with several other dogs. In the photo, what appeared to be Louie's vomit was clearly visible near his front paws. When I later examined the photo more carefully, I noticed that it had been taken at approximately 10:18 a.m. That timeline is extremely important. Wendy, the owner, later told me that Louie was having difficulty with the heat while at an unshaded dog park on an approximately 81-degree day. She said that after about 5-10 minutes, they decided to take him back to the house. The house is approximately an eight-minute drive from the dog park. Yet I did not receive a phone call telling me that Louie was in serious distress until approximately 11:45 a.m. I was then told that he was not breathing. That leaves me with a question I still cannot get past: What happened between approximately 10:18 a.m., when Louie was apparently already showing signs of distress, and the time I was finally contacted? As Louie's owner, it is devastating to think that he may have been struggling for an extended period of time without receiving the urgent intervention he needed. In my opinion, what happened demonstrates a serious lack of training, judgment, and emergency preparedness. This is especially troubling because Wendy told me that she owns or has owned a French Bulldog and understands that Frenchies do not tolerate heat well. Brachycephalic breeds such as French Bulldogs are widely known to be particularly vulnerable to overheating. Afterward, I obtained a report from OC Animal Care. Based on my reading of that report, I learned information about the business and its licensing status that I did not know when I entrusted Louie to their care. The report also contains statements regarding overnight boarding and the individuals who provide dog-walking services that, in my view, do not match my understanding of how the business was represented or operated. I encourage anyone considering this business--or any dog daycare or boarding provider--to verify its licensing, insurance, training, emergency procedures, supervision practices, and experience caring for your specific breed. Do not rely solely on online reviews. I wish I had known to ask more questions. Louie was not just our dog. He was part of our family, and losing him this way has been heartbreaking. I am writing this review because I cannot change what happened to Louie, but perhaps sharing our experience will cause another dog owner to ask the questions I wish I had asked--and potentially prevent another family from experiencing the loss that ours has endured.

EveryDog has the single most important part of our puppy's development, and we could not be happier…read morethat we chose the EveryPup program for our furbaby! We brought him in at 13 weeks to the EveryPup Program, where he is in a clean and disinfected facility with other safe and healthy pups and he gets training every day by Dave. Almost from day 1 we started noticing huge changes, and he matured so rapidly it's like we have a different dog! He is very calm, polite and attentive, and has been able to self-regulate so well. Dave is always available for our questions and follow ups, and he sends over progress notes and photos every day from training sessions. We also would ask him about problem behavior such as counter surfing or jumping up on people to greet, and Dave would target those specific behaviors as well. We also appreciated how fast and quickly they acted on our puppy swallowing something he shouldn't have, and immediately gave him some hydrogen peroxide to get him to throw it up, which saved us from extremely expensive and likely traumatic vet visits and possible surgery. Very grateful! Every day we pick up our puppy he is so happy from a day of playing and getting love from all the staff, and is tired and ready for some cuddles and naps when he gets home. The staff here are so caring and really love each dog, I trust them to take care of our puppy. Highly recommend!

I was visiting from Southern California and stopped in the store just to use the bathroom. Such a…read morecute store! The worker was so warm and friendly. So many unique items. They had a good selection of MLB neckerchiefs that easily attached thru his collar that I ended up buying a Dodger one for my dog.

Great grooming and bathing services. Have been coming here for 5 years+ for both my dogs. They do a…read moregreat job with our corgis with shaping them and making them nice and clean. Very friendly staff as well, have never had an issue. Here is Harper after a bath below!

We've been bringing our pups to the Jamboree location for quite a while, and up until the beginning…read moreof this year, we had nothing but positive experiences. Last year, we brought them frequently and always felt confident leaving them there. The staff was friendly and welcoming, the facility felt clean, and our dogs always seemed happy to be there. That's why it's so disappointing to see how much things have changed since the ownership transition. Since the change in ownership, we've noticed a significant decline in the overall experience. The staff no longer feels as friendly or approachable. While there are still a few kind employees, several team members come across as cold and unhelpful, making drop-off feel uncomfortable and even a bit intimidating. It no longer feels like the warm, welcoming environment it once was. We've also noticed the facility doesn't seem nearly as clean as it used to be. Our dogs consistently come home smelling strongly of urine after daycare. We occasionally check the live cameras throughout the day and frequently see urine sitting on the playroom floors for extended periods before being cleaned up. If messes in the common play areas are left unattended, it raises concerns about how often the kennels are being cleaned when the dogs are resting. Combined with the odor our dogs come home with, it has made us question the overall cleanliness of the facility. Another noticeable change is how little time our dogs now seem to spend in the play areas. We'll pay for a half-day of daycare, and by the time we pick them up, we're lucky if they've spent more than 30 minutes interacting with other dogs. The majority of their visit appears to be spent kenneled. We choose daycare because we want our dogs to have a safe, clean environment where they can socialize and play. If they're spending most of their visit in a kennel, it's difficult to justify paying for daycare when they could be comfortably resting at home in a cleaner environment for free. Customer service has also become frustrating. Recently, one of our dogs came home without his collar. We didn't realize it until we got home, so we called the facility and were told someone would call us back because they were too busy at the moment. We never received a callback. After calling several more times over the next few days without getting an answer, we ultimately had to drive to the facility ourselves just to ask about and retrieve the collar. Pickup has also become much slower than it used to be, often requiring a long wait before our dogs are brought out. We're genuinely disappointed because we loved this location for a long time and trusted the team with our pets. Unfortunately, since the ownership change, we've experienced a noticeable decline in cleanliness, customer service, and the overall level of care. We hope these concerns are taken seriously because we'd love to see this location return to the high standard that made us loyal customers in the first place.

We left our senior chihuahua, Chico, with McKenna for a couple of days and she was absolutely…read morewonderful. She has a great dog-friendly backyard that Chico loved exploring (always supervised), and he was safe and secure in a kennel at night. Chico can be very picky and difficult when it comes to taking medication but McKenna has a ton of experience and made sure he got everything he needed. She also kept us updated with photos throughout his stay which we really appreciated. Thank you, McKenna for taking such great care of our little guy!

Thank you Johnny G for watching our Giant Schnauzer Pearl! We were a little nervous to leave her…read morebecause she's only been with us, but after the meeting n greet we felt the humble sincere love you have for dogs! Thank you until next time cheers!

I have been bringing my ragdoll to Club Cat in Irvine for 5 years now and every single time has…read morebeen exceptional! I'll never enjoy leaving him but it helps immensely knowing how well he's taken care of here. You can tell the folks at Club Cat are truly cat people!! They will send 'post cards' to you with photos during your cat's stay and you can have webcam access set up in your cat's room so you can look in whenever you like. It's a great place with great people who work here. They have a 2nd location now in Brea too. This helps with my only complaint...they can fill up quick! lol but I see why!

As a cat owner, one of the hardest things to do is to leave your cat in the care of…read moresomeone/someplace that you're unfamiliar with. Whether it be for one day or multiple days, choosing the right place is difficult. But, let me make it easier for you cat mom/dads. This IS the place. Prior to leaving our cat here for our 4 day, out-of-state vacation, we were allowed to tour the facility. It was clean and well kept, there was a TV playing media for cats, and there was a play area as well. Each room is equipped with its own web cams that the owners can view at any time to check on their furry feline. We provided the food and schedule for him as well as anything else they needed to know. During our vacation we received "post cards" from our cat with a photo/video of him as well as a lovely little note on each one. We checked on our cat frequently on the web cam and noticed that the workers are thorough with cleaning, and they frequently played with our cat by taking it out to the play area and giving him attention. We were running a little bit late on our return flight, but they were accommodating with us on the pickup. We received a photo of him in a little cardboard standing frame when we got him as well :).

John and Cassidy took such great care of our two cats!! This was the first time we've ever used a…read morepetsitter service and were veryyy nervous to say the least. Every day we were sent 10+ photos of them along with a paragraph of a summary of their visit with them. Their level of care was so impressive and we know they even vacuumed on a few occasions! We cannot express how impressed we are with this company. Highly highly recommend Pooch's Best Friend!

I live in Irvine, CA, and so happy that I found them when I did. We have 2 dogs and all of the…read morewalkers are so very sweet to them. I love that they all are genuinely kind to our pups and leave the sweetest pics and comments about them. My husband and I are really busy with work and PBF always accommodates our schedule and do what they can to make sure our needs are addressed. We recently also had a baby in the last year and pbf has helped accommodate us as we move into our next chapter of having kids. Even when we had to go to the hospital when the baby came, the owner helped us schedule the pups walks and transportation to our pet boarding facility. They are simply great and amazing and I never worry about our pups and trust each and everyone of the walkers in my household. I highly recommend them.

We have always brought our sweet boy Cooper here (6+ years) for boarding or a bath and we have…read morealways been happy and felt that he was in good hands.

On September 28, I had a confirmed 6:00 AM drop-off for my service dog because I had a 7:20 AM…read moreflight out of SNA. No employee showed up. I waited until they opened at 7:00 AM and had to rebook my entire flight. When I picked Sam up the next evening, employee Landen told me Lea has done this before and I was not the first customer this had happened to. I immediately contacted Paw Sweet Paw and requested a response from management/ownership. Three days later: absolutely no response. Missing a confirmed drop-off that causes a customer to miss a flight is unacceptable. Learning it has allegedly happened before is worse. Having management completely ignore it afterward is why I will never trust this location with my dog again. Their Google reviews are horrific!! DO NOT leave your pet with this company! What an embarrassment to the city of Irvine!!! I've also emailed info@ci.irvine.ca.us & animalcare@cityofirvine.org experience directly to the City of Irvine. Irvine Animal Services regulates animal establishments in the city, and complaints help the City identify issues that may warrant review or inspection. We need to take this above and beyond writing a yelp review. As you can tell, it looks like they've hired someone to give basic responses to all their negative reviews. This changes nothing. Business stays open & negligent service continues.

This is absolutely the most amazing pet medical center. We have been taking our pup here for 10…read moreyears and we've seen doctors come and go and staff come and go but they have seemed to perfect the system. We see the same smiling kind faces behind the counter now who are absolutely the most kindest front desk staff. They are so great with our extremely anxious dog. Annnd hands down Dr. Seggerman is literally the most compassionate amazing wonderful vet. I wish I could trade my human doctor and she could be my doctor too! I trust her over all of them! Our dog Loki has had a very rare liver disease on top of growths and a bad tooth infection. Dr Seggerman has gone above and beyond with Loki. Honestly her care and compassion are something that is rarely seen anymore. She not only took the time to research and call specialists to figure out what was going on, she actually solved the puzzle and our dog is on the up and up with his blood levels stabilizing and his flare ups a thing of the past. With all of his symptoms (outward and inward) We really thought Loki wouldn't even make it another year -but he's back to his puppy self, even playing with stuffies- which he hasn't done in years. I'm sure ChatGPT could come up with a much better review, but in my clunky human words, my husband and I are just so incredibly grateful that our journey with Loki eventually landed with Dr. Seggerman She is truly an angel on earth.

I wanted to start out this review with saying that my experiences at PetPoint were positive before…read morethe passing of my cat. I adopted my kitten (5 months old) from a local shelter and booked an appointment at PetPoint the next day for a new kitten/wellness exam. Prior to the exam, I uploaded all the prior veterinary paperwork from the rescue onto the portal. The first vet I saw recommended vaccines and fecal testing, but no additional routine tests for kittens (i.e FIV/FeLV). Once my cat turned one, I took him back to PetPoint for another wellness exam, where the vet said he was he was very mildly obese, but overall healthy. Within one month of this checkup, I brought my cat back in for difficulty of breathing. The staff was very kind (waived the fees for this visit) and referred me to the VCA ER hospital in Tustin, but my cat ended up being diagnosed with FeLV and lymphoma and we soon had to say goodbye. At the ER vet, we learned that he had a mass in his chest that was so large that it obscured view of his heart. He also had multiple palpable masses in his intestines. It is hard for me to believe that none of this could have been caught at his wellness exam (just one month prior) given the severity of his condition. I've brought my cat to PetPoint for his exams and even had him boarded, and each time I actually had a very positive experience with the staff. However, I am docking stars because the first vet that attended my cat should have recommended FIV/FeLV testing so that we could have potentially started preventative care much earlier. He was made aware that this was my first cat, and I feel like there was some missed guidance at this visit. After my cat passed, I emailed PetPoint about my cat and was called by their manager (or head vet, not sure if they are different), who was very kind and addressed all my questions. While she said she recommends all new cats to get FIV/FeLV testing, it is up to the individual vets to recommend this to their patients. She assured me she would address this concern at their next meeting (but as to whether it will be more cohesively implemented throughout the practice is unknown). I am also still at a loss as to why they were not able to sense any abnormalities given the stage and severity of his cancer at his wellness exam one month prior to his terminal diagnosis. All in all, the staff at PetPoint are very kind, but there are inconsistencies in their care and guidance to new pet parents that have left a very sour taste in my mouth. I am grateful for the care and compassion that they showed me and my cat, but again, feel like my cat's care was overlooked. Just be mindful when you bring your pets here.

Rosanne or Bow Wow's and Whiskers is the best kept secret in Irvine! That is because no pet owner…read morewants to lose her. We have been so fortunate to have Rosanne care for our many cats, including those with medical issues for almost 20 years. As a vet tech. and trained professional, I can trust her advice and know she has the best interest of my animal in mind. Travelling internationally, I have absolute confidence she will turn up, never let me down, care for my cat and home and inform me of any potential issues. She is detailed, conscientious, totally honest and best of all, she actually spends time playing with your pet! A fantastic pet sitter! Laurie, CA

It's hard to put everything we feel about Rosanne into just a few words. She has cared for our…read morefurry cat children for the past 27 years! She's been with us as we suffered the loss of 3 of our babies over the years, and she has become a part of our family in many ways. Our current kitties, Isabella and Mary, are now 17 and 18 years old respectively, and Rosanne has cared for them since they came to us 17 years ago. Whenever we're away, she lives in our home, giving them the comfort and security they need. Knowing she's here when we're not gives us the same sense of comfort and security. Rosanne cares for the girls in every way. As a licensed and caring Vet Technician, we trust her judgement completely. She has advised and guided us in their care so many times over the years. Rosanne is committed to the care of the animals in her charge - she is a true professional, and more importantly, she LOVES all of the furry babies in her care. She also takes cares of our home like it's her own. She's licensed, bonded and insured. But the best part of Rosanne is . . . Rosanne. We absolutely treasure her, and cannot recommend her highly enough! Sincerely, Michael and Judy McLane May 6, 2023 Irvine, CA

My little Hazel has been staying at Paws at Play a couple days a week for the last few months. The…read morestaff and owners are so kind to her. She is a shy girl-- but she runs in, feels v much at home. A few times, I have had work changes and staff made every effort to accommodate me. Also the place is cleaner than my kitchen on a good day. I cant say enough about this wonderful family run daycare! Marlene

Had a great experience! We ran into a little hiccup when we arrived but the staff were so nice…read moreabout it and were able to accommodate us. Everyone was so friendly and helpful, and the place was very clean. Our dog has some anxiety, so we were a little nervous, but the staff made us feel comfortable. She came home happy and tired, so I think she had a great time! We loved the staff and would definitely recommend this place!