Had a leaky pipe and they responded quickly! The technician was knowledgeable, diagnosed the issue…read moreright away, and fixed it efficiently. Pricing was very reasonable -- great service all around!

I had a furnace installed by this company, and unfortunately the installation quality was poor. The…read moreunit was not leveled properly, which caused ongoing issues with the condensate drainage system. Because the furnace was unlevel, condensation water could not drain correctly and instead pooled inside the unit. Over time, this buildup triggered the safety switch and caused the furnace to shut down unexpectedly, leaving us without heat and no clear explanation at first. The situation worsened as the standing water began to stress the internal condensate pan and seal, eventually leading to water leaking into the cabinet. This is not something that should happen with a properly installed high-efficiency furnace. After troubleshooting, it became clear the root cause was improper leveling during installation--a basic step that should not have been overlooked. I also reached out to the company twice regarding these issues and did not receive any response, which was extremely frustrating. Based on my experience, I would recommend others think carefully before using this company. Proper installation and follow-up support are critical, and neither met expectations in this case.

I hired Gerry's to repair my on demand water tank at recommendation of my plumber. The tech did a…read morewonderful job, and the pricing was VERY fair. She forgot to take in account copper pipes needed for the install and even with the addition of a good quantity of copper she did not charge me more than the estimate. Gerry's is busy probably because they are GOOD, but will go the extra mile to get you in which I appreciate! Not sure why my location says San Francisco, but I am in Syracuse!

They put in our new A/C system and then Jon changed some stuff around on our furnace that was not…read moreproperly put in when another company installed the furnace. I was happy he went the extra mile to do that. All in all the job went very smooth and came in as quoted with no extra charges. Highly recommend them,

Excellent people to work with. Everyone in the office was excellent! Answered the phone and help…read moreset up a convenient time to come help me. The technician, Jeff, and parentheses was professional, smart, honest, informed me as to exactly what was happening with my air conditioning central air system. Fixed it in a short amount of time and was really helpful in a lot of ways -he was very careful with my house - is very clean and had great manners. I would highly recommend them to anyone.

I am a proud & happy 2nd generation owner of a Neptune Soft water system, starting back with my…read moreparents in 1965. We have never had any issues that weren't immediately resolved and Are still enjoying the softest, best tasting water in town!

Of course you only have a boiler issue on a Sunday on a cold winter day! But Brian came and solved…read morethe issue keeping our radian floor heating from freezing and exploding! Thank you so much! And a special thanks to Randy who had the honor of running to the van countless times! We appreciate all you did! Thank you!

Got here very fast. Very professional and curtious. Found the problem with our A/C unit…read more Quickly repaired it and we are cooling off. We can't say enough about Nodine's. They have been our "go to" heating and cooling guys for over 20 years and will be in the future.

On Nov 26, the day before Thanksgiving I found a small pool of water in my basement . I determined…read moreit was backup from a removed toilet. I called at around 11am and left a message. Got a call back within 10 min. Had a technician here by 1:30pm. I'm ashamed to admit I don't know his name. He went above and beyond working on my drain. by 4pm I had a flowing septic drain. He was professional, respectful, and friendly. The Plumber's business card is now in a place of importance in my card file. I will definitely utilize them again and highly promote them to others. At the end of the day he even helped me balance my new washing machine that had been delivered (only) that morning.

Dispatch and the technician were very professional and polite. The quote to install a basic new…read morewater heater was nearly twice the quote received from Home Depot. I'm certain the work would have been excellent; however, I was hoping to save with a local plumber. I would have appreciated being able to receive a ballpark estimate over the phone. They needed to have a technician look at the existing unit before an estimate could be given. After the technician spent 3 minutes looking at the unit and I declined the very expensive install, it was explained that there was a $70 fee for the visit. This is reasonable; however, if that had been disclosed ahead of time, I would have likely gone elsewhere.

Hill's responded promptly to an urgent phone call, early on a Saturday morning during the peak heat…read moreand humidity of mid-July. The air conditioner had malfunctioned the evening prior and it was getting hot. That morning, my family and I were scheduled to leave for a funeral. The man from Hill's - sorry I've forgotten your name - spoke with me briefly on the phone, discussed a few potential cost/price scenarios and then got in his truck and rushed over. While my family and I were sad, stressed and hot, the tech was cool. He identified the issue, found a solution and FIXED IT! Cold air was blowing in the house as we loaded up the car to leave. The price was extremely reasonable and the service was perfect. This was a very difficult day for me and my family but solving this issue was a blessing. Thank you Hill's.

I have to say that Aaron and Amanda reached out to me and wanted to make this right. Aaron set up…read morean appointment immediately and was very apologetic about the situation. He sent Chris and Tim over and they were great. They were personable and professional. They took their time to go over everything that I needed and answered all my questions. they listened and did not make me feel inadequate. we did not go with them and that had nothing to do with the company in the end. Would use them in the future if given the opportunity.

Had Don look at my roof in May 2026, and signed contract with him on June 7th. He said it would be…read moreall done by the second week of July. July came and he said he was running 2 weeks behind, so I assumed the end of July. August came and is almost over and 2 weeks ago I ran into him at Home Depot, he said I was next on the list. No materials no shingles show up. Now almost at the end of August and I went and ordered the material and found another contractor. I called Don to let him know and he was kinda rude and more worried about whos doing the work. Not apologetic at all, and said I was "next on his list" good luck with that and hung up. Now I've reached out to get my $500 dollar deposit back, so I guess I'll get to see if Don does the right thing?

Had a new roof put on my house and it couldn't have been done better by anyone else. Thanks for the…read moregreat job. The price was right and the crew were very professional. A very happy customer. Highly recommend.