Went here for lip filler and Botox specials almost 2 years ago. I never left a review at the time,…read morebut now that I'm going to get filler and have to have everything dissolved and redone since it was so poorly placed and overfilled- Im more than a little annoyed and deciding to do so. The injector I went to ended up totally botching and unevenly placing my lip filler here. I reminded her multiple times at the consult that I didn't want the keyhole look because I saw she did that with some clients- she still gave me a keyhole (lol). Also, the top lip was bigger than the bottom and wayyy too much filler was placed on one side, so it was bigger than the other side and lumpy. She said this is how her clients "naturally swell" because of the technique she uses, and to give it a few weeks. After a few weeks, you can see in the picture that the upper left side on my lip was obviously still bigger than the right side. I went back to have it fixed and she ended up having to put more filler in the other side of my lip to even it out (yes I paid for another syringe to do this). When I mentioned how the top lip was still bigger than the bottom lip, she said that we would wait to put more in the bottom lip because she thought the top lip would even out to be proportionate as the swelling subsided (I still had half a syringe left). After a couple more weeks, I called to confirm that I wanted to come in and use the last half of my syringe that I had remaining to fill out the bottom lip to make it even since it was in fact NOT proportionate. The front desk told me that I had no remaining filler left. I reached out to the injector directly about this since she said I could come back, and she ignored me (lol). I don't mind that she messed up, we're all human and that's going to happen. I just didn't care for how instead of owning up to it, she kept gaslighting me saying it wasn't messed up and that it "looked good" and then acted like I was an inconvenience for coming in to get it fixed. Never once did I act rude or upset, and I tipped every time I went for injections and to get it fixed. (This is the first medspa that has also ever asked me to tip for Injectables). Overall, vibes were not good here and I would avoid if you're expecting professional & reliable treatment

Had the best experience ever getting my brows laminated by Lana!! She was so AMAZING I still cannot…read morebelieve how she transformed my eyebrows and brought them to life. Every part of my experience from beginning to end was exceptional and I will definitely be back. THANK YOU LANA!!

Very professional clean spa. You will get 5star treatment from the front desk to the back of the…read morespa. The massage was perfect!! You will definitely get your moneys worth. I will definitely visit again.

Finally...FINALLY! I was able to book an appointment & the wait was worth it! I received a hot…read morestone massage & it was absolutely amazing! From start to finish. I felt like loyalty! Tea? Desserts? Mimosas? Champagne? An amazing masseuse? ! Just to note I'm not a fan of places like massage envy, nothing wrong with them, but just not my cup of tea. This establishment delivered 100%! I suggest booking months in advance, because they book quickly.

From the beginning at my consult, I felt welcomed by Jennett and Amanda. After my consult, I knew I…read morewanted to choose this facility to do my injections. I then set my appointment to be a few months after the consult just before my vacation. They welcomed me back in with the same smiles. Jennett sculpted me right up. My cheeks look fantastic, my nasal folds softened, my chin shadows, gone. This is just after two weeks. While it's hard to tell directly after treatment if the results will be on point, I can tell mine are and will be so after maybe just another small touch up, but that would be chasing perfection. I was able to score their fantastic 20% off deal as well. All in all, I will be back. And a shout out to a Tina for processing me a refund on an accidental overcharge. Thanks again! -Christina P.

Such a great experience! Jeanette was absolutely awesome and would highly recommend the SPA MD for…read moreany services they offer.

What started as an interesting birthday gift for me from Groupon, turned into an awesome…read moreexperience! I'm super flaky so for my birthday, I was given a voucher for a free facial here. Never getting one before, I didn't know what to expect other than probably getting a face mask. Walking in was a very welcoming environment. Since I was a male coming in for something like this, I was a bit nervous. Wafa took me back to this room set up with all kinds of different things. I laid down and she went to work with all different kinds of lotions, face wash, black head scraping, face mask, and the laser mask treatment. It was a great experience and look forward to coming back for another treatment here!

I did not have a good experience at Rose Laser and Skin Care. I came for an underarm wax and…read morefacial, and was left with painful rashes lasting several days. My esthetician was Donna, and she used a strip wax for my underarms. Most estheticians don't do this, as underarms are sensitive and a hard wax is much better. The technique was not good. She applied a very thin layer of wax, and there was a lot of leftover hair as well (see my photos). This resulted in her having to go over the same areas again, resulting in the irritation. I thought the facial was just mid - there could have been better attention to detail. Slower strokes, more relaxing and intentional, would have made it a better facial. After my services, I brought everything to attention of another employee, Wafa. First she said "My boss would be happy to refund you". And then it changed to "My boss did not approve the refund". I was offered the chance to come back in so they could re-do it, but I declined. I was told the owner, Rose, would be reaching out to me, and she never did. As a first-time customer, if you don't provide a good first experience initially, I am not going to return. Beyond this, everyone was at least friendly. It's too bad it wasn't a good fit. I would have been a regular.

Katie is great! Very professional, tells you how things are versus what you want to hear, and the…read moreservice is affective and thorough. Making an appointment is very easy, they have tons of openings and sometimes you can even be seen within the week. Katie is very nice and informative of what is happening. She really listens to your concerns and will provide the best treatment possible. Sometimes they may not work on the first visit but she is always willing to keep trying to provide a solution. While others passed on an issue I was having on my face, she had a hunch something was wrong, cut it off, and sent it to the lab for analysis. It ended up being skin cancer! I will definitely recommend Katie!

I don't usually leave reviews, but this experience was incredibly disappointing…read more J recommended a filler treatment and assured me it would noticeably soften my nasolabial folds and last up to two years. I trusted that--but saw little improvement. At my follow-up, she walked that back and said the results were only about 10% better. Dr. Ann then said they never should have promised two-year results and offered to "fix" it at half price using filler that was about to expire. That felt unfair given the original promises. When I asked that it be corrected at no cost, I was shrugged off and told to go write a bad review. I left feeling dismissed and upset.

I am so happy I found Birmingham Skin & Hair! As the first of my gal pals to explore injectables,…read moreit was important I found a practice of medical professionals willing to educate me about the options available without pushing for unnecessary services. Dani has been AMAZING to work with, always striving for the most natural results while taking cost-saving measures into consideration. (There's so many promotions available through Allē and other apps). I know I'm in great hands and trust them fully! If you're looking to start or continue your aesthetics journey, BSHA is the place to be.

I love it here!! The prices are great and the people are honest. They are so personable and want…read moreyou to look your best and be happy with your results. If you aren't, they are so friendly about corrections. I recommend this place to all of my friends!

Svetlana is a magician and the best in her field! I've been to facialists and dermatologists all…read moreover the country (NY, SF, LA, Austin, Seattle) and tried countless products for my Melasma with little results to show as I had a stubborn dark spot that persisted for years. Svetlana was able to get rid of it in 2 treatments! I will never see another facialist again! She also healed my Angular Cheilitis that I had for three weeks in one visit. She knows a lot about the body and focuses not only on treating externally but tackling the root cause internally as well. 100% recommend!! Thank you Svetlana!

Thank you, Lana! I had a little bit saggy, little bit…read morereddish, little bit wrinkly skin. That is normal for my age. I was planning some anniversary vacation, and decided the visit Svetlana's skin secret professionals. I've got skin tightening and recerfacing procedures. Lana was assessing my skin and explained my options. The 1st consultation was free! I followed the plan, and after four treatments, I was so happy with results, I was rushing to make family pictures. The results were amazing! Thank you, Lana for your professionalism and art! TT

They were very polite and knowledgeable. I definitely will go back for treatments and they have…read morefair pricing compared to other places. I got a IPL treatment for a fraction of the cost a plastic surgeons office would have charge me and I felt just as comfortable as i would in a plastic surgeons office. Very clean place.

I came to Rana at LightRx for full body laser hair removal and it's been awesome! She is very…read morethorough and I've gotten great results so far. I've been coming for almost 2 years now, and I wouldn't go anywhere else. I love everyone here(they are all great) and would highly recommend this place.

I need to start this by letting you all know that I have been Rita's client for 3+ years on and…read moreoff. I have given her good word of mouth, referred friends and my own family. I trusted her for the longest time, until I realized that I had to start standing up for things that wasn't right and she didn't know how to be a professional business owner. A few months back, September 202,  I was getting laser treatment done and the tech hit my tattoo with the machine. I know that she did not mean to hit my tattoo, but it left my skin with damages for weeks. My tattoo was ruined. Parts were missing and it was faded alot from the bold. I tried finding a resolution with rita on hopefully getting that session for free or something since it meant I had to go pay to redo it and she refused to offer me the session for free. I said okay, what can we do then because I was extremely upset. They offered to get it done by some random person they know who does tattoos (which i am not comfortable with, I need/would rather have my artist to fix it since it was his work) and you cannot just trust anyone to do your tattoos. I was still continuing to do laser sessions with her after the incident and noticed that she forgot to cover my armpits one session. I told her that she forgot to (and why would I lie right? I have been her loyal client for years, I can obviously remember if she did it or not) and she is so prideful to understand that it is normal to miss spots. I nearly had to beg her to refund me for the area $10 only, which I don't understand how its only $10 but okay. That already had me upset. Fast forward now to January 2022, I texted her at January 12 at 3:26 pm wanting to update her and REMIND her that she offered to cover the damages of my tattoo by REIMBURSING ME. I let her know that I was going to fix the tattoo and she agreed to "touching up the areas that are damaged". What she failed to understand is that the entire tattoo was damaged because the ink became very light and other parts were gone. Does it make sense for me to fix my tattoo only halfway? Have some spots completely darker than the other? NO. Even my tattoo artist, who is a PROFESSIONAL, told me that it was a must that I get the entire tattoo touched up. Once I finished getting my tattoo fixed, I sent her the receipt (which she asked for) and I sent her pictures of my before and afters to see what it looked like vs what it was supposed to look like. It was a $100. To me, if I was a business owner and I had loyal clients, I would do anything to make the situation correct, especially if it was a wrong on my end, but no, Rita is very prideful and money hungry. Now, fast forward to me texting her, she was completely trying to avoid me every other day that I was texting her. I was being VERY patient with her, more than the average person would be. I touched it up January 13, and now, here I am on January 24th having to write this. This issue should've been resolved the first day or two, not almost 2 weeks later. I am writing this review because I really want you all to understand that it is important how a business treats you BEFORE AND AFTER things get rough. I support small businesses and have been supporting the same ones for 10+ years! I am done being silenced and if this is where you choose to take your business, be my guest. I loved it here, but after seeing how little my business/respect meant to her, this is nothing to me. You have to treat your clients fairly, especially when they are your loyal good clients who have brought much business to you. I will move forward some where else where they actually value you when there is an issue needing to be fixed. Below I have a video recording of our conversation of when I told her that I will be touching up the tattoo. You can see where she starts ignoring me and you can see the dates and times. She was too busy posting her promotions on her instagram with no thought or care for her existing client.

Rita and her team provided me with the best beauty services in town. I got excellent results on the…read moreservices I requested with the least amount of sessions needed - in short she exceeded my expectations! Her office is clean with all the right COVID precautions in place. I highly recommend her office and I love her professional and friendly staff!

Dr. Kimbrough is very nice. A family member sees her and I was referred. I do know several…read morepatients who no longer come here because of the excessive wait time. I've only experienced a very late appointment twice. Parking is plentiful and it's located in a center with other doctors. Front desk staff is very transactional. Not overly friendly whether you're the first or last appointment. Dr. Kimbrough is cordial and thorough, but not as thorough as dermatologists I've seen in other states. I can only hope she's doing a good job. As far as surgeries (mole removals, etc.), suture scars are very noticeable. Family member has an enormous scar because they are not plastic surgeons. I would be caution letting this team remove anything.

I have been a patient of this office for a while now but today was the last straw out of their…read morecountless mistakes that drove me to write this review. I have had issues with lab sheets being filled out wrong. Prescriptions being called in wrong and being sent to the wrong place. My most recent issue was with attempting to move an appointment due to some lab results being needed and the office giving me a blank form. I was hung up, called back and left a message that was not returned.. I show up to find out that they canceled my appointment even though there were no other openings. The office staff said unfortunately they already filled the spot but then I find out after waiting 45 minutes to get my prescription they they lied and the doctor was not even at the office yet. This used to be a good practice but the staff is so incapable of the simplest of tasks that I will be finding a new doctor and urge you to look elsewhere as well!!