I saw Daniel Cooper MD in December 2024, and I'm incredibly grateful for his care. Seeing a…read moreurologist at my age was very scary, but he made me feel comfortable, listened to, and reassured the entire time. He was honest, straightforward, and calming, and when I became emotional, he took the time to make sure I was okay instead of rushing out. He treated me with kindness and respect and never made me feel judged. I truly feel God placed him in my path during a very difficult time in my life. The drive was worth it, and I highly recommend him to anyone looking for a urologist who genuinely cares.

0 stars. Their phone line almost never works. When it does work they don't answer. When they do…read moreanswer they ask you questions about your symptoms and say they will give a message to a provider and will call back. They do not call back. When I call back days later (trying to be patient and polite) they don't believe me saying I never left a message or they never got a message. Then they never have appts available. The nurse speaks so rudely and gets defensive. I have the phone record to prove my calls she said I must be calling before 8am if the line won't ring, my call log clearly shows 8:00 and 8:01 and 8:02 and so on I can try this for days with it never ringing just an automated message that doesn't connect. Even for days calling at 11am and 1pm on weekdays. I wish I recorded my call Monday when their representative asked my symptoms and said a message would be sent and I'd receive a call back, I have two long call logs that day. I also asked for my (urgent) prescription to be sent to a CVS instead of Walmart and they never did or wrote it down even though she asked me for the address and phone number and spelled it back. They take forever for prescription refills, I mean forever. I've been dealing with them for about 8mos. Honestly the worst thing and last straw for me today was the snarky rude person on the phone that acted like it's not her problem that their phone person never gave her my message and implied that the conversation never happened. Now they have promised to call me back today to schedule the next available appt. I doubt it will ever happen. And if I call back to say hey nobody called? They will say "oOh nOt My FaUlT i NeVeR gOt A mEsSaGe To" I've gone to a lot of Dr offices, this place takes the cake in the WORST. Save yourself the hassle, go somewhere else.

He was professional, but friendly during my Husbands appt this past May 2015. Procedure was quick,…read morehe explained things well & didn't leave my husband sore! :) I'd recommend him. Only thing I didn't care about it the office's follow-up on the semen sample. We need to know if he's in the "clear". ;) I'll be calling the office for the 2nd time tomorrow. We've been waiting for results for 1.5 months now. Someone in his office dropped the ball. But he is good. I recommend.

Best doctor in America. He is honest, he is truly good doctor. Amazing. Doctor not only helps me…read morebut also to my husband. Some people writing bad review about office job or front desk, but I'm writing about the quality of his work, he is a mediation! Smart doctors don't have time for talking, talk is cheap - better results after operations! And he is the one smart talented doctor. I'm foreign and I moved to Arizona for help from Dr. Roscoe and he did help to us. .

Dr. Friedman is the best. She made both my mom and I really comfortable about my sons surgery. She…read moreexplained everything she was going to do to him. 15 minutes into his surgery she came out and told me that his surgery was a little bit more extensive than she thought. I will highly recommend her to anybody who is in need of a urologist.

Recommended by a friend. It was a great experience. The staff was really good. Dr. Byrne was…read morevery competent and explained everything she was doing/suggesting very clearly. The only issue I have which is not good is that I have yet been able to call them and get through to anyone. It has always been leave a message and we will probably get back to you by the end of the day. This is not a good look for an office. While the people are good once you get in the office, there seems to be no way to contact them if for example, I have to change an appointment for the same day. Great office.

I didn't have to wait long to see Dr. Byrne. She came in and addressed my concerns. She was…read morethorough and professional.

I posted a review of this Arizona Preferred Surgeons & Dr. McClary, 2+ years ago. And still today,…read moreI have nothing but the utmost respect for ALL the surgeons within this practice. As well as the staff. They all mean the world to me. They saved my life (more than once) in so many ways. Not just with my health, but the emotional overcoming of what I experienced. They have ALL (from front desk to MA's, to PA's, NP's, Surgeon's, Office Manager, etc.) touched my life and my family's life. I am a 36 year old wife with four beautiful children. My two oldest (daughter & son) are old enough to remember the "me" I was before all the surgeries and hospital stays. Which I spent more time in the hospital than I did at home. The older two children can remember every moment of every scary experience. Even one's that I myself am unable to remember. But my two littles, (daughters), don't remember the days that mama was able to hold them and sing to them, and do any & EVERYTHING with them. They don't know their mom who wasn't sick. But they are all four just amazing human beings. My husband had to go from being the fun dad to being the "do it all" daddy. And he's been wonderful about it. I still need to have a few more procedures and haven't been doing well lately. And there is not another surgical office that I would trust with my life, than this office. I'm a high-risk patient, and Dr. McClary is my most trusted surgeon and human being in general for my complications. But I have had the pleasure of seeing all the physicians within this practice. And I would recommend ANY & ALL of them! My anatomy is just a bit different than others lol! And Dr. McClary has been there from the start of me becoming a higher risk patient. Thank you to all who have read this, if you made it this far ! And thank you to Dr. McClary, along with THE entire staff! Everyone! Thank you, thank you!

AVOID. Lost referrals. Deny they accept insurance. They call me RE: referral - oh do not accept…read morethat insurance. Oh we operate multiple businesses here. Other biz accepts that insurance. Appointment goes OK - DOCTOR IS GREAT. Incomplete orders to medical facility. No pain meds @ Rx - another follow-up. Another call to schedule follow-up appointment - forgot to schedule. Unsure if this is "in play" here, but more and more medical practices are nothing more than shells macerating for some conglomerate. Doctors are employees without any ownership or oversight for the staff. Staff turnover is horrific with least cost apparent. There is a valley urology multi-location practice than worse than this. But my opinion a race to the bottom.

I can't express how amazing Dr. Ahmed Akl and his staff are…read more I am 2 weeks out of surgery and it's the best thing I ever had done. I get to the hospital everything was like clockwork. Everything was on time. I had the best nurses. Of course I had the best doctor. Dr. Akl is life-changing.. I put off having the surgery because I didn't know what to expect. I didn't really know what was going on. 1st appointment he went over Everything made me feel so comfortable while educating me at the same time . Appointments- upon arrival I never had to wait longer than five minutes. Staff helps with insurance , questions plus anything else you need

Dr Akl is a wonderful Dr with a pleasant bedside manner. Most importantly, he fixed my bladder…read moreprolapse and I feel amazing. Alexis is his PA, she is also excellent. I would highly recommend this team. ​

As a former patient, I would say that there are better Urologist's out there. He is a little behind…read moreon the times. He also seems very rushed the times I have seen him.

Had an excellent experience here. Dr Fishman from the beginning was professional and explained the…read moreprocedure of the vasectomy. The office staff was excellent and answered my insurance questions. The procedure went great with little to no pain. I would definitely recommend Dr Fishman and his office!

On Jan. 7th, I had two appointments scheduled. The reception at this first check in- wonderful…read morestaff! Easy check-in process and happy to answer any questions I had. The first appointment was an ultrasound to check my kidneys and bladder. I arrived with a full bladder, as I had been instructed that I would need to provide a urine sample. However, once I was taken back for the ultrasound, I was told that my bladder needed to be empty, after I had already consumed a large amount of water prior to my appointment. The ultrasound technician she was wonderful--very kind, professional, and easy to talk to. After the ultrasound, the technician walked me next door for my cystoscopy procedure. At this reception desk, the staff appeared overwhelmed. One staff member was having a loud phone conversation about being unable to accommodate a request and something about there should be different colored patient folders for each day of the week to keep things more organized. I was then given a wristband and asked to sit down to wait. While seated, I noticed that the name and date of birth on the wristband were not mine. I immediately returned to the desk and was told that the wristband was for someone else who was scheduled for a vesicostomy. The receptionist then corrected the error and replaced it with the correct wristband. When I was called back, I was asked if I was prepared to provide a urine sample, despite being instructed earlier, prior to the ultrasound, that my bladder needed to be empty. This was confusing, as the instructions were inconsistent. During the cystoscopy, I was fortunate to have a very kind and reassuring nurse who thoroughly explained the entire process and provided comfort throughout the procedure. Dr. Desai was also wonderful. The procedure was quick, and he allowed me to watch the screen so I could understand what he was doing and what he was looking for, which I appreciated. I did provide a very small urine sample on January 7th and am hoping to be contacted soon regarding the results. I did try and write the review on the link I was emailed but it read too many characters. So I logged into the patient portal and there is not a link to contact someone there. So, I hope they see my review on Yelp.

I meant with this PA Bryce and told them about my groin and leg have been bothering me and I had…read moreaccidentally just mentioned the lag the day before to the doctor so when I went in there and I started to explain everything including the groin that I've been icing and putting ibuprofen on for the last 20 days he said you never said anything about the groin and this conversation went on for 20-30 seconds I finally told them to drop it, so basically he was his partner was the doctor so he was trying to save face for his doctor buddy, I've never been told that I was lying about my symptoms get rid of this guy Bryce.

I've seen Dr. Tay several times over the past six months for prostate cancer, and my experience has…read morebeen very different from some of the other reviews I've read. While most people seem to agree that he is extremely knowledgeable--and I do too--I've also consistently found him to be pleasant, attentive, and willing to take the time to answer all of my questions. In addition, every staff member I've interacted with has been polite and helpful, and my appointments have all run on or close to schedule. Overall, I've had a very positive experience.

Dr Tay has handled our career for 6 years. He forgot to…read moredischarge my husband firm the hospital. I had a followup from surgery waited in exam room 2 hours so I left. I had a trial surgery PA removed devices implanted in me. Dr Tay didn't even pop in room to check things out. Scheduled for pre op before permanent surgery. Again I waited an hour and in comes PA. Why would I want to see PA. Hes not cutting me open inserting foreign objects in my body or closing me up. I NEEDEDTO SEE SURGEON. I went back the next day. Spoke to Dr Tay re.inded him of above message and he told me maybe I need to see a different urologist. That wasn't what I wanted. Very disappointed with him.​

Dr.Lin is truly AMAZING and goes above and beyond for his patients. I was nervous, but his…read moreknowledge and professionalism reassured me that all was going to be well. Dr. Lin's calm welcoming demeanor allows for your worries to fade away during your visit. I love how he addresses what needs to be addressed and moves on. I promise you, you will not be there any longer than you need to be. The front desk lady that I worked with during both of my visits was so kind and welcoming. I wish I remembered her name, because she deserves as much praise as Dr. Lin... In my opinion, getting checked in at places can be frustrating and sets the tone for your visit. If you have any worries, the lady with the tattoos at the front makes sure that you are comfortable and welcomed accordingly... Overall, I would recommend this facility to anyone...

Cancer free for a few years. Looking for a new Urologist "just in case". And today was my first…read morevisit. Horrible: Dr Lin walked in the room, did not introduce himself. No hand shake or a "I see you are a new patient". He asked questioned quickly without any interest. He looked and focused much more on his tablet than on the patient. Right off the bat he wanted to start all these crazy testing.. I mentioned to him again I am here to established myself's new patient and just follow up on my PSA As soon as I mentioned this to him again, he said no follow up. Literally opened the door and walked out the door and stood in the hallway still on his tablet, waiting for me to leave the room. I still had questions for him and instead of him walking back into the room, he stood there in the hallway where everybody can hear the questions I had for him I felt unwelcome, I felt he believed he is a God, big ego for sure. I felt he did not like the color of my skin. He rushed me out of and pointed the way out. I was polite to the staff, answered questions as needed and I treat people the way I would like to be treated. Besides that, one staff member is super nice. The place well kept them clean lots of parking. It's a place I would definitely not go and never recommend in my life. I should've read this reviews before going there.