Recently I was driving thru Toledo on my way to vacation with my husband, 6 year old, and 2 year…read moreold twins when a small piece fell off my van. This piece took my van out of commission, we went to O'Reilly in the hopes of a quick fix. Unfortunately they didn't have the exact part we needed and since it was after 7 their distribution center closed. While I attempted to entertain the three little kids the O'Rielly associate, Benny, went way above and beyond for us. He went to home depot in search of a part that would be a temporary fix, with no luck. He drove my husband to AutoZone, again with no luck. We spent basically four hours with Benny trying to find some way to fix our van and be on our way. Sadly we had to delay our trip and spend the night in Toledo, but they had the part for us early in the morning and directed us to someone who could properly attach the part for free. Benny and Eddy at O'Reilly made a terrible situation much better than it would have been otherwise. I only wish I lived in the vicinity so I could frequent the store for all my auto parts needs.

Stopped in to get ball bearings. He asked why I needed them and I said for a school project. Was…read moretold to go to a craft store to find ball bearings, but i was not surprised the craft store didn't have any! It seemed weird they didn't have any so when I got home I called autp store to see if they carried them and that guy said yes. Headed back out again to the store. By this time I was upset. They then told me they did not have anything or anything like it. I would never return. Who tells someone to go to a craft store for ball bearings? We were making a turbine, not a flower arrangement.

6 months ago I purchased a radiator. After their one day wait the part was broken. I exchanged it…read more the radiator failed. I ordered a new one. once again had to wait a day. The part was obviously broken visually again. I asked for my money back. she then proceeded to tell me it's my fault this happened. The lady is rude everytime as well and should not be in customer service.

The woman who took my part order was rude and seemed to have a problem if you don't know exactly…read morewhat you want , she has a problem helping you get it. I have a truck I knew nothing about and just needed a rim for a spare. She was combative and rude to help you find the part because I didn't know exact what rim. They did get the right part and prompt.. That the good thing.

Had a great experience today at AAA on Sylvania. Ryan was very polite and helpful. Made me feel…read morewelcome while I waited on tires to be installed. Also witnessed him help other customers as well while I was waiting and he was just as helpful with them. Definitely recommend!

Fast and friendly service. Got me in and out in under an hour for an oil change. Competitively…read morepriced compared to others in the area for full synthetic.

these people are a damn joke went to get a trans for a 06 Malibu they gavee a trans to a 06 g6…read morewhich yea it fits here's where the problem is it had the wrong torq converter the sticker said it's from a 2019 .The. I went to go get the old one out the core without checking i put the suppsed old on in went to put the trans in. then it was a 1/8 of a inch gap between the engine and trans I tried to tighten the bolts up and the top hook using snapped. pissed off I lowered it and the torq converse was hard to spin. when I pulled it out it had the same sticker 2019 now mind you. this trans from the o6 Malibu never had a sticker it was stamped they again gave me the wrong torq converter. them they wanna try to blame me. no dummys yall yet again gave me the wrong torq the torq converter from the original trans i brought in didn't have a 2019 sticker which brings to question are they snickering there own shit. never go here for shit period Cory a damn moron.

They have a great selection of salvage cars. The staff were super helpful. They didn't have one of…read morethe items we were looking for, but still went through the trouble of locating it at another salvage yard. Great yard with even better staff.

This is an amazing Autozone, MJ the manager was a huge help to me, and he went the extra mile to…read moremake sure I had what I needed to get back on the road. Called the District Manager to give my highest accolades to MJ and the professional and friendly way he handle me. If you're in the area and need auto parts make sure you stop by and see MJ. Best Autozone ever. Road Dog Keeping it real. Thanks MJ you're the best.

I waited while the 5 employees helped other customers, when they got done (4 of them) started…read moreputting stock away ignoring the two of us still waiting while 1 guy was helping the 6th customer. Ever wonder why you make minimum wage in a go nowhere job? There ya go!

Terrible business practices. Said they had 3 of the parts available when I called at 9:10a.m…read more I went in and purchased the part and after I paid was told that they had to pull it and would only be a little bit and would call when it was ready. Called 3 hrs later and was told they were pulling it now. 1 1/2 hrs later called to see status and told that I was now in line and he would get to it after his appointments which according to the counter person Christine, told me he had no appointments set when I purchased. I am now on a list and will be gotten to when he gets to it. It is now 5 hrs later and no call. Will never use or recommend this company to anyone.

Needed a tailgate for my truck. Seen online that they had it, but since it's a 2 hour drive I…read moredecided to call and make sure. They told me that they had it on the phone, so I made the drive only to have them lead me on a wild goose chase looking for the truck in the yard. Turns out they crushed the truck... so I wasted my time, gas and mileage driving all the way out for no reason, even though I called ahead of time.

I came in to get tires put on my truck. They broke my window where it would not go up and in the…read moreprocess broke my driver's door so it would not open from the outside. I made a claim they are denying and the associate from the claims department was very rude, would not answer my questions, would not transfer me to a manager, have a manager call me back, and hung up on me. I would not take any vehicle here.

Worst experience ever! They stripped my lug nut. Couldn't do the work. Didn't take any notes so…read morethey forget which lug nut was stripped. Then they said it was cross threaded. They couldn't put my new tires on. Then they tried to charge me a tire disposal and road hazard warranty fee! For what? You didn't even change the tire!!!!!! Took it to Goodyear. It costs more bit I spent all day at Walmart to have a massive headache. You get what you pay for.

Woodville Auto has reasonable prices and They have become like family to me. They will work with…read moreyou if you have some type of hardship. I can do nothing but thank them for their kindness and I am happy to give them my business. I do recommend anyone to go and purchase a car from them.

From the owner: Woodville Auto provides used auto parts and buys cars for scrap or parts in the Northwood, OH area.read more

Finally getting around to this review. 2-3 years ago, my ex-wife's Ford Escape had a rotted out…read moresuspension cradle. We went to LaPoint because they were close by. I was told by Shawn Keefe that they were busy, and it would be 3 days before they could remove one from a salvaged Escape in their yard. He billed my Ex's credit card, and we left. We got the call 3 days later, and went to pick up the cradle. However... one of the guys working there had trouble getting the control arms off... and torched a slot in a perfectly good (like new) cradle to get to the nut holding the control arm. When I saw what the worker did, I refused the cradle... and the worker said that it could be welded up. Welding on frames and subframes is a big no-no unless done by an expert welder. So at that point I refused the cradle, and told Shawn to reverse the $350 charge on my Ex's credit card and we would find one somwhere else (keep in mind this was just for the cradle). At that point, Shawn told us "good luck finding another one". So... I made some phone calls and found one on the other side of town at a "you pull it" yard. A friend helped me pull the cradle and we had it out in about 1-1/2 hours. The bonus was... that the "you pull it" cradle came with the steering rack (which had new tie rod ends) ... and also came with the control arms. All for $112 plus tax. If I could give LaPoint Auto parts zero stars, I would. Stay away from this business at all costs.

I have my own side Auto Repair business, and am doing an Engine Job for one of the sisters at the…read moreChurch. I called Lapoint inquiring about an Engine of theirs that I found on car-part.com. I told the guy, I believe his name was Shawn, that I was interested in purchasing the Engine, and stated my Shop name, and he told me that he will be in Michigan the following day and would be able to drop it off for me. I told him thank you and told him that I will be there until 1:00 p.m. at which time i'll be leaving. We both had the understanding. I then told him that I could come in and pay for the Engine, before I left for the day. He said that would be fine. So I drove there, and when I walked in I don't think he had any idea that I was black. His demeanor was completely different. He looked kinda disturbed, but I still continued to present my info to him knowing somehow there would mysteriously be a problem. I gave him all my Shop Info with the address, and swiped my Card. I left to prepare the core Engine for pick-up once their driver would make it to my place. The next day I got up early to make preparation for their arrival, and time just went past. I finally called them because no one called me after waiting and was told that the driver left 3 hours prior and should be close. So I waited and waited, watching the time. finally it's after 12, so I called back, and the guy told me that I was next after the delivery driver left Ann Arbor which is almost an hour and a half from me, but me and him already had the understanding that I was leaving at 1. So still even though i'm not part of their company I gave them the benefit of the doubt and said, could you guys just drop it off another day if you're not going to make it before 1, reminding him of what we talked about. He immediately told me that I could come and pick it up the next day or wait until the following week after I told my customer it would be ready the upcoming weekend. Instead of working something out, he started telling me about their policies and how they don't have control on who gets the delivery first or last, (forgetting what we talked about), So now I've waisted a whole day because he for some reason all of a sudden didn't want my business saying that he has not yet charged my Card if I couldn't wait. This place clearly was not comfortable with my doing business there. So I had to go back on my word which I don't like to do, and change dates on my end because this guy had a change of heart for some mysterious reason, but it's all very clear. This was my first and last time dealing with this place, and advise everyone not to go to this place. It's unreal that in 2021 this craziness still exists but now instead of people putting up black and white only signs, they just casually deny you service in their own funny way. It's truly sad! I'm very disappointed yet not at all surprised and would give lesser than one star if it were possible. Avoid this place, if you don't want to be disappointed!