Jacklyn is a wonderful and highly experienced aesthetician. She does great facial massage and…read moreextraction. The facial services are very well priced. Since moving to NYC 4 years ago, I've been going to JCNY cos I wanted a Shiseido salon as I love their products for decades. JCNY also carries other products eg Guinot and Dermalogica etc.

I have been JC's customer for over 13 years but I have been increasingly dissatisfied in the past…read moreyear. They have much less technicians now and I have been unable to get appointments at times convenient to me. I asked for refund of my unused package and the store manager refused, saying the owner was out of the country and she had no authority on that. I have never heard excuse this illegitimate. I am not going back and I suggest that people be careful before signing up with a package. You will find out you can't easily get an appointment you need.

I saw this place at Bryant Park and decided to look and see what they have. The owner Ana was so…read moresweet and helpful. Passionate about their mission and they have a variety of items that are sustainable and eco friendly. They even have pet items! I ended up buying their Shea butter soap bar and I love it because it does not leave a sticky residue like other natural bar soaps and I also bought their utensils set (which came in a really cute cloth packaging). Definitely recommend their products and if you have questions you can reach them through Instagram too.

I stumbled upon Ekosfere at Bryant park with my mother in April and I'm so happy that we did! The…read moreowners, Irisa and Ana are so sweet, helpful and informative. They recommended some awesome products and are genuinely passionate about their mission - easy and affordable sustainability. The vibe is good and the products are tha bomb - check them out! I got their lavender body wash and use it every night before bed, can't wait to go back! Also they gifted us a metal straw with our purchase, which was such a sweet gesture and surprise.

Honestly, I like the product but the customer service leaves so much to be desired. Quite frankly,…read morethis was probably one of the worst customer service experiences i've ever had. I reached out to the lulu customer service team ( via email and IG DM) after an order of 40 bars of soap that I placed was cancelled by the company. The CX agent implied that I was the reason that my order was cancelled ( incorrect payment details that were in fact correct). It's been over a month that i've been reaching to their customer service team practically begging them to take my money. Clearly they don't value their customer and I will think again before i spend my hard earned money with this company.

Products are very strong and should be use at least 2 to 3 Times per week. NOT DAILY!! Store is…read morevery spacious well organized and clean.

Love this store!! The products are incredible - smell amazing and almost entirely natural…read moreingredients. The owners are so friendly and helpful too. They have promotions and discounts running constantly.

They don't have support. I changed my address on there system but didn't realize I had to change it…read morein two different sections so when I order there product it was going to my old address. I tried within minutes to get them to help me but they refused, left me hanging and then they mocked me in an email. I'm a senior not great with computers, but I do my best and I know how to post a review i would think twice before using this company. I'm not using there product again. The product is very expensive to not have customer service

My mother-in-law informed me that this is the best place to find top-shelf fragrances for men.read more

I would give this place negative stars if it were an option…read more I was in search of wholesale fragrance oils and my research led me here (by way of a reputable manufacturer whose oils I am familiar with and who told me that this store carried their products.....I think they need to do a little more research into where they're sending people.....) The minute I walked in the door, I was skeptical, The fragrance oils were kept in those clear plastic bottles you find them in at street fairs. The oils were electric blue, shocking pink, algae green, neon orange.....but I told myself "Oh, that must be something else, what I'm looking for must be kept somewhere out of sunlight.", since I know that the oils they allegedly carried are expensive, natural synthetics(no dye added) and photosensitive. They can't be stored this way. I asked for several fragrances that I had called ahead to make sure they had. And yup, they were pulled from these very shelves. I forged on still in denial thinking that maybe they had just added the dyes to the oils for some stupid reason and decided that I wouldn't be going for anything that wasn't clear, even if it had been on my list. The woman who was "helping" me stopped me after I told her the first oil I was interested in and informed me that they didn't have the scent I had asked for. I told her I had called in advance and traveled to the store because I was told that they carried it. She then turned around and pulled it from the shelf informing me that "This isn't Bath and Body Works, you aren't going to like it." I told her I was fully aware of that and that I was not looking for Bath and Body Works. She kept walking away from me into a back room as I was speaking. When I finally got her attention again, I named two more oils from my list of five and she interrupted me again saying "That's it. You can't just keep smelling oils, the limit is three." I asked her how I was supposed to buy anything without smelling it first and she told me that "People come in here all the time and they just smell and smell and don't buy." This resulted in a pretty uncomfortable and unpleasant exchange, after which I guess she realized I wasn't a teenager. She grudgingly simmered down and I (so hellbent on believing, despite all signs to the contrary, that at least one of the clear oils she had pulled out was what I had been looking for) asked her if I could have a tester strip to try the oil on my skin because I wasn't really smelling much from the bottle. She said "Yea, try it on." And I said "Just stick my finger in the bottle?" She told me "Sure." and when I looked unsure, she handed me a paper towel. I found that really gross and unhygienic. I asked the base of the oils, they said they didn't know but that none of them contained alcohol or animal products. These were, unsurprisingly not the oils I knew and was hunting down. The consistency was very vaguely oily but really watery and thin. I don't believe there was alcohol in them, my guess is that they were cut with water. They dried to be overly sweet, transparent, very cheap smelling fragrances. My condolences to the woman who couldn't bare the sight of me, but their product makes Bath and Body Works sprays seem like Chanel No.5. Nevermind the customer service. Avoid!

I have been a very big fan and product user of Estée Lauder over the years. I have sworn by the…read morequality and recommended their cleansing and moisturising products to a lot of family and friends. It worked so well and was so rich and creamy and concentrated. Every product was so rich that you only had to use the smallest amount to cover face and neck. That is not the case anymore. I recently bought the four piece kit and I always buy and was so excited to get it and use it. I picked it up from Macy's and used it immediately. I noticed that the products didn't feel as luxurious as my previous purchases. Admittedly they felt watered down and thin. I ignored my first feeling and over the next three days used this product. Not only did the cleanser, serum, eye cream, and moisturiser no longer feel luxurious the products took every bit of moisture out of my skin and dried it out. My skin looked completely ashen and grey. What the heck, Estée Lauder?! I returned the kit to the Macy's beauty counter and the person I spoke with said that my experience has been the recent consensus about the product. She said she noticed this change and had several other returns with people complaining about the quality and skin effects. Back to my tried and true products at Kiehl's. Do better, Estée Lauder!

Estee Lauder is my go to brand of cosmetics and skin care! I just doused my entire face, neck, and…read moredecollate in Advanced Night Repair Synchronized Multi Recovery Complex and it feels GREAT!!! I think every girl has her go to cosmetics and skin care line; however, I believe every girl mixes and matches their go to with various other favorites! Interesting to know that other of my favorite brands are actually part of the Estee Lauder Companies, including Bobbi Brown, Clinique and my best friend's favorite haircare company, Aveda, Another friend loves their company MAC especially their false eyelashes and lipsticks. Join the E-List program for online rewards and savings at various price points. I cannot recall a Christmas where my best friend and I did not exchange the full-sized Christmas travel train kit stocked to the brim with Estee goodness! This annual purchase with purchase never fails, and is available around every early to mid November. Estee favorites are: Advanced Night Repair Eye Supercharged Gel-Crème, Advanced Night Repair Power Foil Masks, Day Wear face cream with SPF 15, (discontinued) Berry Provocative lip-gloss, Double Wear mascara and foundation, gentle eye makeup remover, soft clean foaming cleanser and nearly all their eye shadows! Keep an eye out for the gifts with purchase (GWPs) to stretch your dollars even further and do know Estee products are available at Macy's, Nordstrom, Belk, and other department stores and some outlet malls.

For first timers: know that the place is tucked inside what seemed like a residential building,…read moreacross Columba coffee shop. (I had to ask around to find them and call the spa to find my way haha) Ok so I had a facial by Sohana at Moksha, and not only was Sohana incredibly skilled, she was also so kind and thoughtful with her feedback about my skin. She took the time to explain everything in a way that felt helpful, not overwhelming, and she was so generous with compliments--it made the experience even more enjoyable! Her extractions were thorough but gentle. My skin felt noticeably lifted and refreshed afterward. Beyond her expertise, Sohana has such a warm and lovely personality that made the whole visit feel relaxing and special. The quick foot and hand massage were a nice bonus. The place itself was clean, smells pleasant, and comfortable. Highly recommend checking them out by getting a groupon first, then at the end of your first session you can avail of the prepaid sessions (that doesn't expire) at lower than the regular price. Can't wait to be back!

More like 3.5 stars - came here with a friend for her birthday. She found a deal off Groupon and it…read moreseemed worth it. $60 for a facial and a small massage. We were seen without any issue and the intake process was comprehensive. I was seen first and the woman who worked on me seemed to be the owner. She seemed knowledgeable but also just ok, not that friendly and almost condescending. I asked if I had blackheads and she said yeah but in a way that was like uhh obviously yes. And all the products are her own brand - Moksha. She also used a few things on me but didn't really explain what she was doing. I had to ask but even then it wasn't a detailed explanation. I remember a warm prickly thing and also a cold tool. The only thing she explained was the extraction but she warned that it wasn't going to be comfortable. Overall I still enjoyed the facial and the massage. I appreciate that she definitely knew what she was doing and seemed confident in the facial based on the movement and pressure she applied. The massage itself was also nice and the bed was warm the whole time, but I don't think I had the full 60 minute treatment. It felt more like 50 minutes. If the tools were better explained to me and if the products were less oil based + if I had the full 60 minutes, I would give this place better marks. But it was still an enjoyable time.

I found Larry and Kala Massage through one of his suppliers. To cut to the chase, Larry is one of…read morethe most helpful, caring, knowledgeable and compassionate people I have ever run across. I give my unqualified recommendation. My wife has Stage IV breast cancer and we had been searching for cold gloves, slippers and caps to help prevent hair loss, neuropathy and nail detachment during administration of taxol. This is a common practice in Europe but is almost unheard of in the US. After much difficult research we found Southwest Technologies, which makes these products. Remarkably, none of our doctors could refer us to a source. Since insurance doesn't pay, doctors just don't bother, even though the products can be enormously helpful in mitigating chemo side effects. We found Larry and Southwest too late, but based on all of our research (and we did a lot), cold treatment can really help, and in spite of what doctors say, the products are available here, from a US manufacturer, through Kala Massage.

Kala Massage is one of a kind, the best massage equipment business, hands down! Larry is generous…read morewith his time, extremely knowledgable in his field, and has a warm and open heart. I have purchased several pieces of equipment from Larry, and have always found the experience to be a pleasure. Yelp for Joy that such business people exist in today's world!