Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

We had Rigoberto come out to inspect our AC Vent/Furnace. He was so friendly, understanding, and…read morewas honest about everything. We learned a lot about our current AC system because we were able to ask questions to understand the situation. Inspection price was beyond fair. Edit: I also wanted to mention the process to schedule a time/day for someone to come out was seamless. Customer service was friendly, easy going, but also I received texts/info with Rigoberto's picture during arrival as well. All of this gave me so much reassurance that this company not only cares about your happiness but also your safety which is crucial in this day and age when someone comes to your home. Rigoberto wore booties too and it is always so nice when contractors respect your home.

Joseph was really nice and was a very down to earth guy. He did a battery replacement on my iPod…read moreclassic while I was sitting. I called like 5 other places and they all gave me crazy time frames, he was the only one that told me he could do it within 15-20 min. I would def recommend him to a friend

highly recommen this shop. Joseph was super knowledgeable and helpful. Super kind and honest. I…read more appreciated him for taking the time to assist me. Brought my girlfriend's camera in to check about the flash not going down. He let me know this was a manual flash camera. He was so awesome and just let me know camera is good no issues. thank you Joseph will return for any future issues

Very good experience. Jeff is nice and good in answering questions. Wi6ld recommend!!read more

Great service and very knowledgeable. Had asbestos testing performed and did my research to ask the…read moreright questions. Turnaround time is dependent on the lab so plan accordingly. Jeff was great to work with and will use this service again if needed in the future.

There are some people who care for children, and then there are those rare individuals who love…read morethem as if they were their own. Babycare by Celina is truly one of those special places. From the very beginning, they have given us something every parent hopes for--complete trust and peace of mind. Knowing that our child is in their care allows us to go about our day with confidence, because we know he is safe, loved, nurtured, and genuinely cared for. The love, patience, and dedication they show each and every day cannot be taught--it comes straight from the heart. It is evident in every interaction, every smile, and every moment they spend with the children. They don't simply provide childcare; they create a second home filled with warmth, kindness, and unconditional love. To us, Babycare by Celina is far more than a childcare provider. They have become family. We are endlessly grateful for the care they give, the values they instill, and the love they pour into every child. They are truly angels on earth, and we feel incredibly blessed to have them in our lives.

Celina has been an absolute blessing to our family! From the time both of my kids were just six…read moremonths old, I felt completely comfortable leaving them in her care. That kind of peace of mind is priceless. She quickly became like family to us--nurturing, patient, and truly devoted to the children she cares for. My kids have not only learned so much while with her, but they've also built wonderful friendships. It's clear that Celina creates an environment that's both loving and enriching. Her entire family is just as incredible--so warm, kind, and caring. It feels like a second home for our little ones. If you're even considering going with Celina, stop thinking and do it. Don't hesitate, and don't wait to get on a list--she's amazing, and your kids will be in the best hands! We love you Celina!!!