Website says open until 7 pm Saturday, and the reason I come here is bc hours are later than every…read moreother mail salon in Cornwall. I drove here and it is CLOSED. Big thumbs down.

The Appointment was made the day before by just showing up and booking…read more The Lady that did my Wife's nails was Very Professional and really knew the Profession. As neither my wife or I had a Pedicure before, she directed my wife about the initial Very hot water in the foot soaker. My wife's toenail's REALLY needed trimming, and I just do not have the right tools or knowledge. REST assured that they will walk you thru the Process. The Bottom of the Foot Caluses were also softened, with the Professional attendant, soaking then i will say sanding ( Most likely not the true wording ) but she alternated between Left and Right Foot, until very smooth. The Drying process thaat comes with the application of the choosen colour OPI product was Nice and the application of a skin conditioner to try to keep the skin moist was Perfect ! My Wife was VERY impressed, and she does not impress Easily !

I went to get my extension removed and reapply polish. It…read morewas done fast. N not worth the money

Nails were extremely well done the first time I went so I came in about 2 weeks later to get the…read morefill done. The nail painting itself was done really well and it was the exact shape and color I wanted. About 2 weeks later one of my nails got caught on something and ripped off which is when I noticed I now have fungus growing on my nails under the acrylics I soaked them off and it is green/brown under every nail! My nails were in perfect shape at the fill appointment and I've never had nail fungus before in my life. I guess I should have expected a lack of sanitation from such a high volume salon but lesson learned and I will not be going back

Took my Mom to K. N. Nails and had a great experience. The owner is friendly obviously working hard…read moreto develop the business. Great job, good value. I would go again.

Just Wanted to give a shout out to Jason for the exceptional pedicure with foot/leg massage. If you…read morehaven't booked yours yet, you have no idea what you're missing out on. Can't wait to go back again. I'm quite certain that's exactly what heaven feels like.

Je fréquente le Spa plusieurs fois par année depuis longtemps. L'endroit demeure l'un des plus…read moreimpressionnants au Québec en termes d'amplitude, de diversité des installations et de qualité générale des infrastructures. Propreté constante, incluant les toilettes Installations vastes et bien entretenues Stationnements et navettes efficaces Thés offerts appréciés La majorité des soins reçus au fil des années ont été excellents L'un des rares spas à encore inclure l'accès aux bains dans le prix d'un soin, ce qui est très apprécié Cela dit, mes dernières visites m'ont laissé un sentiment partagé. Promotion Un code promo de 20 % était affiché dans l'application sans date visible. Via le chat en ligne puis par courriel avec les relations clients, le rabais m'a été refusé. J'ai perdu environ une heure à tenter de régler la situation. Finalement, ce n'est qu'à la réception, sur place, grâce au bon sens de la réceptionniste et après validation auprès de sa superviseure, que le rabais a été appliqué. Merci à l'équipe sur le terrain. Cependant, la communication interne et la cohérence du service client à distance doivent être améliorées. Ambiance et gestion du silence Le spa est toujours très populaire et cela se ressent. J'ai constaté davantage de bruit et de cellulaires qu'auparavant. Lors de ma dernière visite, quatre membres du personnel discutaient entre eux à proximité immédiate d'une cliente prenant photos et selfies dans les bains remous, sans intervention. Avant, le respect du silence était appliqué plus rigoureusement avec des rappels fréquents. Aujourd'hui, on sent un relâchement, possiblement lié au manque de personnel, mais cela affecte l'expérience thermale. ‍ Qualité inégale Bien que mes expériences passées aient été très positives, le soin reçu par ma conjointe lors de cette visite n'était pas au même niveau que ce à quoi nous étions habitués. En résumé Le site demeure magnifique et reste une destination phare. Mais l'expérience client et la rigueur opérationnelle ne sont plus tout à fait au niveau d'autrefois. J'y retournerai probablement, car les attraits initiaux sont toujours là. J'espère sincèrement un retour à l'excellence qui a fait la réputation de l'endroit.

I had an amazing time here, and coming from a place that doesn't have many spa experiences at all,…read morethis opened my eyes to all different kinds of relaxation experiences! This place was filled with so many saunas and pools and activities, I actually regretted only getting the half day pass. It's definitely worth it to spend the whole day here. Food was very good for spa food and very French focused. The blueberry pastry was a highlight for me! And the soup was absolutely delicious. I do wish the locker room area was as nice as the rest of the facilities but this spa experience was truly one of a kind.