Great cuts and even better conversation! These guys are the best!... not a better place in the area.read more

Fantastic haircuts at a super reasonable price!…read more First time visiting - walked in at 11:00, two barbers working, both seats occupied but I was in a chair within 2 minutes. Learned that the business has been there since the 1960s and was across the street from the 1940s until they moved there. Two third generation barbers just doing what they do best. Cutting hair and solving all the world problems - what could be better. By the way - haircut was $10!!!

Amazing atmosphere, excellent fine line and, super great manual work with the stencil. Great return…read moreon investment, with great work and excellent prices. Was substantially late, but made up for it

Dana has done several of my tattoos and I love her fine line, artistic flare. I love the…read moreatmosphere at the shop and what a great building!! She's always willing to be there to help and design.

When I'm upstate visiting family we always make time for a girls trip to the nail salon. Friendly…read morestaff and they really clean the heck out of my cuticles. I always bring in nail inspo pics and they've always executed the same or actually better than the pics. Wish I took some picture of my freshly done nails so I could post :( Highly recommend!

I love it here. The nail techs are always professional and make it a comfortable experience. They…read morecan do any requests. I often show them pics from Instagram or Pinterest. Never have been let down. 10/10!

Sammy is AMAZING At what she does! I don't trust anyone else to do my hair besides her! She can do…read moreamazing things to my hair, most of the time I just tell her do your Thing girl.

I'm getting married in the area and went to this salon upon my friend's recommendation. When I…read morewalked into Cloud 9, the owner Christal was coloring a customer's roots. She booked me very quickly and abruptly. I left the salon feeling very uneasy that I was putting such an important event in the hands of someone who I had barely spoken to. I walked back into the shop and asked to see photos of her work. This is when she became extremely rude, telling me in a nasty tone that she had a customer and couldn't spend time talking to me. She did tell me to come for a consultation, but she didn't have availability before I left the area. I understand that this salon is a one-woman show and she had a customer, but she didn't offer to call me at a time more convenient to her or even act slightly sorry that a customer couldn't get more info from her. The best part is when I called yesterday to confirm the appointments I had booked with her two months earlier. She had canceled my appointments and claimed to have another wedding party that day. Again, no apologies, no attempt to rectify the situation. This was one of the worst customer experiences I've ever had and prompted me to write my first yelp review.

I have been a customer at Cloud 9 Salon for many years. The owner has always provided exceptional…read moreservice. I was the "root touchup" customer interrupted by the previous reviewer. The owner was very professional with her, despite the fact that she arrived unannounced on a busy Saturday afternoon to ask for a wedding consult prior to her departure the following Monday. She left the salon and came back in twice more, interrupting my appointment. The owner was much more polite with the interruptions that I would have been! Lack of planning on the reviewer's part caused her problem, not the salon. Cloud 9 has the most current techniques, products and styles in the area. The owner is constantly traveling to shows to bring the best back to Massena!