Rachel's the best hairdresser! An amazing person who is an exceptional hairdresser. There is no…read moreneed to ever go anywhere else!

Shay has been doing my hair for at least a year. She always gets the color right and the cut is…read morejust as I request!! I enjoy my visits at this salon. Shelley and Shay are fun and respectful!! It's the first salon I tried here and I won't be leaving it! Thank you Dale They keep things clean!!!

First off, I only came in for a bang trim, but I have a lot of experience in customer service and…read morethe styling industry. I exclusively get my hair cut in Buffalo at Tonic Hair Salon, but I was in need of a bang trim and decided I would trust a professional, instead of doing it myself. Big mistake. Once I arrived, there was no friendly greeting, just a sign in, and my hair stylist whom I was not sure if she worked the desk or was my hair stylist told me to follow her. So, I guess she was my stylist. She never introduced herself, or asked me anything about myself. She seemed very young and inexperienced. I showed her a reference photo of how I wanted my bangs (asymmetrical) and she said she understood. If she hadn't, I would have gotten something else. She didn't ask me which way I wanted my bangs or how I part my hair so when she started working from the wrong side, I had to correct her. Not a big deal, but you should ask if you want sides-wept or asymetrical. I have cowlicks and I doubt she even noticed, which is something you need to take into consideration. She started cutting and did it all wrong because she assumed I wanted what she had (looked nothing like the picture). I even showed her multiple pictures of the same model so she could see the bang cut and styled in different ways from different angles. She called over another stylist. At this time, the other stylist wanted her razor and still did not do what I wanted. She actually started to pull other sections from my hair to cut them without consulting me. I had to say to her "You're not planning on cutting that, right?" and she said it should be part of my bangs. I told her not to. I didn't want my hair to be even more messed up and I trust my old stylist enough to know that those very long pieces (I have long hair) should not be part of my bangs. She finished the cut, walked away and the first stylist straightened them and asked me if they were ok. Honestly, they weren't. When I looked at them in my car I saw they were super choppy in a not intentional way. She cut off too much in one section. And she did no layering or point cutting to soften it or make them fuller. It was honestly just like my dad did when I was a child and he is by no means a stylist. I ended up stopping at Wal-Mart and picked up some sheers so I could fix it. It's still not perfect, but it's better than it was. I have learned to just wait to go to my trusted stylist. Also, in terms of atmosphere, the place was nearly dead on a Saturday mid-day. There were only two stylists working. There was a fly that kept trying to land on the coffee that I brought and I kept shooing it away. Not once did either of the stylists apologize about the bug or try to get it away from my coffee. I know I have high standards, but I think everyone should hold themselves to high standards. In an area like this, with very little competition some businesses don't try and do not keep up with industry trends. If you can't even do a bang trim, you shouldn't be a stylist.

I came here to get a full head of highlights. Christine was my stylist and she a fantastic job! She…read moreactually listened to my input and everything came out wonderful. I will be going back to her as long as she's there!

Horrible!!! Wanted a completely different hair color than what I got!! Went back for her to fix it…read moreand I should have just left it as it was and went elsewhere to " fix it". Waste of money and waste of time. The worst hair dyeing job ever--- looks like I did it myself with a $1.00 store box of dye!!! Got RED first time and got MORE BRASSY NASTY RED the 2nd time!!! So upset!! Now I have to spend more money somewhere else for someone to fix this mess--- but I need to wait several weeks before I can even afford to !!? . NICE PEOPLE BUT NEVER AGAIN!!

I made a last-minute appointment and they were able to get me in. Georgia was friendly and…read moreprofessional, she took the time to find out what I was looking for and did a very nice job. I will definitely be going back.

I have been a loyal customer of Sara for years! I love the fact that she ALWAYS ask me what I…read morewant is there anything bothering me or that I am struggling when it comes to my hair. She spends quality time with me educating me about hair care and offers style and color suggestions! She regularly educates herself in products, hair care and changing trends! I trust and appreciate he personal attention and service!! Just left her chair and I love my hair!

I went to see Sara at Lifestyles Salon in July while visiting Potsdam, and I am thrilled with what…read moreshe did to and for my hair. I have visited 3 or 4 different stylists in major cities over the past few years, trying to get a specific look created through balayage techniques. Sara is specifically trained in this technique, and it's obvious. She was able to give me exactly what I was looking for - more dimension and a more natural look to my hair. She even updated my bob haircut, to give it a more edgy look. I love that Sara took the time to ask me questions about how I wear and care for my hair, and to help me find different images of the color I wanted. What I really loved is that the night before my appointment, Sara had spent her own personal time looking for images of what she thought I would like, and the picture she showed me nailed it! I would highly recommend Sara at Lifestyles Salon. She obviously cares about her clients.

Walked in needing a haircut (badly)... greeted and immediately seated. Too many questions to…read moreremember - guess I'm too old to know all the things I'm supposed to do with my hair...finally said - just do what you can to make me look respectable. Away she went - clippers, then blending them scissors and I a matter of 10 minutes I walked out with a fantastic haircut. By the way the ladies are polite, the shop is spotless and walk ins are accepted. What's not to like.

I have been going to Total Image for many years. I have alway received nothing but excellent…read moreservice from Lisa Cary, the owner. She does incredible work and I would highly recommend Total Image for your hair care. They also do manicures, pedicures and tanning. The girls that work there are all very pleasant and accommodating as far as you hair needs. Stop by and give them a try! Kathy R.