Great place to buy vitamins and supplements! They also carry a bunch of natural skin products and…read morehealthy snacks. This is my favourite location as I love the staff here. They're super nice and helpful, and will always offer to order in products if they're sold out of them. I'll definitely be back!

I am deeply disappointed with the lack of communication and support, especially considering my…read morehistory with the company. I have been a customer of this pharmacy for two years, always paying $40 CAD for shipping. However, due to a Canadian postal strike, the pharmacy switched to a cheaper shipping method without informing me, but still charged me the full $40 CAD. When the package arrived in Brazil, the shipping company hired by the pharmacy, in addition to the customs fees, which I am required to pay, charged me an extra $42.75 CAD, which I did not agree to pay, as it was never previously agreed with me. I refused the package, and it was returned to Canada. Now, the manager Kade and her assistant Kelaiah seem to beare, in an indirect way, making it difficult for the returned package to be received, possibly in retaliation for my not paying the additional fee demanded by the carrier they hired, thus preventing the refund. I don't have the merchandise or my money back. and not even a solution, just silence. In my country that's called a lack of scruples. Order Number: 56361

Excellent store. I love the very high quality products they have in stock, and their manager Bruce…read moreis knowlegable and always able to advise. The compounding pharmacy is phenomenal, and the staff are patient and cheerful. Highly recommend.

I attended at this pharmacy this morning to pick up a prescription that the pharmacy had called to…read moresay was ready. I was one of two customers in the pharmacy. The pharmacist Petra was dealing with a customer who had some questions. I waited quietly for 10 minutes while Petra was talking to the customer. The customer then suggested to Petra that she deal with me as I had been waiting quite awhile. Petra responded to the customer " you are as important as any customer " and didn't even ask me why I was there. She continued to ignore me while the customer then left the counter to pick up an over the counter medication and go to the cashier to pay for it. Petra was conducting an internet search while I waited and the customer was at the cashier. The cashier asked whether I had been helped. I responded that I hadn't. Petra then walked past me on her way to speak to the customer who was at the cashier. When she walked past me I asked whether she could help me. She said no; that she was with a customer. She did not ask why I was there I asked her whether the cashier could help me. She said no. No explanation was given. Ultimately the cashier walked over to me and I told him I was there to pick up a prescription. He went behind the counter and retrieved the prescription and took it to the cashier position where I paid. At no time did Petra acknowledge me or apologize for not asking why I was waiting. Simply picking up a prescription where I was 1 of 2 customers in the store took 20 minutes.

Snobby weather, from browsing to purchase …read more.. This used to be a chain pharmacy, a smaller version of a Pharmasave that stocked the essentials. Someone got the idea to renovate the space into an Integrative Holistic Mandala Pharmacy full of $100 face creams, locust juice kidney tonics, and plenty of woo. If you're into that kind of thing, you'll find all the jojoba soap you'd like to find, even if it's not from brands you're familiar with. As far as a pharmacy for filling prescriptions, I can't say. I went in to get some rubbing alcohol, as I need to IM inject for a medical condition. The labcoat person immediately made jokes as to whether or not I planned on drinking it there. Har har--you don't have me laugh, guv. As for the cashier -- a quintessential specimen of all that has become pretentious in Kitsilano's strange combination of Buddhism and Botox -- a more snobby person you wouldn't find. Customer service matters. Friendly service matters. Why patronize a shop that acts patronizingly towards you? There are plenty of friendly alternative pharmacies in the area. I'd avoid this one.

I'm hesitant to update my review because I like Pure as it is and don't want to see it growing…read morecrowded. But my husband just got back from his medical specialist who told him she too, liked dealing with this pharmacy, so I need to give credit where it's due. We've been going here regularly since my first review and we only like it all the more. We've had better advice and personal service here than any other pharmacy ever. The owner and head pharmacist are efficient and professional, yet gracious. It's a pleasure, not a chore, dealing with them. I could go on and on but that would be gushing! I wish all businesses could be this easy to deal with - intelligent, comprehensive interactions, decent prices and higher quality merchandise and environment right down to the interior air their employees and customers have to breathe.(it's actual air, not air mixed with "air fresheners") Well done, Pure.

The one star is for the fact that at least I have to click that star to start my review; does not…read moremean that they even worth that star! Online order was processed and paid for more then a month ago and the original delivery date was approx. 2 weeks from the order date and due to no stock available the order was delayed and delayed, contacted their "online" chat service and did not get any response for over a week, at the same time, I tried calling their store to speak to someone, they keep saying that the product is on its way but no way to have a confirmed date available. ( I totally understand the current situation regarding the Covid-19, but other online orders were still being delivered within their promised time frame and if they do not have orders in stock they would contact me to let me know and let me have the option to have the order cancelled and refund ). End of April and I called them to please refund my order since there are no way of them to let me know what is happening, called and spoke to customer service on Monday and was promised that the refund will be done within 2 days, a week later still no sign of refund, called again and was told they will look into my file and have "the best person that can help me" will call back within 5 mins., 2 hours later I am writing this review and no sign of any calls from them! You get the idea!!?

Not sure if I have the right day. I went in last week and witnessed the "new" owners yelling at a…read morestaff member. I can't believe the mecca of health has turned into a place of unhealthy and terrible people. Staff seem indifferent or scared and I will never shop here again. I am absolutely devastated and it makes sense why the quality has been going down this past few months now that I see this.

I only bought a few products once , two years ago from their Dunbar location…read more And the store itself is nice/the staff was pleasant and helpful....I dislike their online website. A bit misleading. You search for a product, it displays the price. But that does not mean they stock it at the store. You better phone that store directly or you will be disappointed and waste your time/fuel. When I used the Chat Service online, they will only reply '' Product you are looking for is at our wharehouse, we can ship to the store you wish to shop at. The stores do not carry all that you see online.'' Also, when I went to the Main Street store ( thinking my product surely was in stock ), I was told Nope, but we can order it for you and you can return in a few days. Then told the price will be about $5-6 more then the online advertised price. So this is why I order from Amazon instead.

This is a pretty small location compared to some of the other Pure pharmacies, but don't let that…read morestop you. I came in looking for a specific supplement, but they didn't carry it. However, the girl working here helped me find something similar, if not better! I really appreciated the awesome recommendations and help I received. Highly recommended!

The best compounding pharmacy in Vancouver around, plus all everyday prescriptions and commodities…read morewhich are always available. Extremely efficient ! Friendly and to the point! Compounding, injections, and meds with integrity. Always happy to help! Love Coal Harbour. Discrete!

This is a good pharmacy. They can make compounds for you, which is nice compared to some of the…read morechain pharmacies! #ContestEntry

I switched to this pharmacy last year and am so happy with my decision. The pharmacist is very…read morehelpful and always takes the time to make sure I understand everything about my medication. They have even delivered my medication to me when I couldn't make it to their store. I will continue to recommend this pharmacy to everyone I know!

Love this little pharmacy! Great service & caring staff. Connected to the clinic where I see my…read moredoctor. Couldn't ask for more from a pharmacy, they will deliver medications if needed.

Not sure if the rude driver I encountered yesterday is from this branch of Pure Pharmacy, but since…read morehe nearly ran me down barreling thru an intersection in Kitts, it really doesn't matter, as he was driving one of their cars. This guy must have been using some of their drugs! After he passed me by, he circled back around to threaten me with both his words and actions. Luckily a retired policeman witnessed this driver's behavior and intervened on my behalf. After the Pure Pharmacy driver finished venting on me and drove off, the bystander/retired policeman approached me and gave me his info in case I wanted to go to the police. He felt that what he saw was an assault by the Pure Pharmacy driver on me and should be reported. I have not made a decision, but I will never do business with ANY Pure Pharmacy ever if this man represents their hiring standards. He took road rage to a whole new standard. Note to Pure Pharmacy, these drivers represent you out there and lost this customer forever.

The Pure Integrative Pharmacy on West Broadway is an awesome pharmacy with a huge variety of…read morevitamins, cleanses, and medications. A lot of the options offered can't be found at your normal drug store like Shoppers or London drugs because many of things offered here are digestion & detox, men & women's health supports, immune support, stress, sleep and mood, but all of the items are made with homeopathic remedies and herbal preparations. The pharmacy manager at this location Milosz Makarewicz helped me pick out the best remedies for myself and my family, I would strongly recommend this Pharmacy to everyone, especially because the service was great and really exceeded my expectations; hence why I have rated them with 5 stars. PS. The prices can range from cheap to expensive depending on the product, but I honestly think its worth it; after all your health always comes first!!!