Prescription called by doctor on July 31st. Go into London Drugs today at 4 pm to pick up…read moreprescription and Pharmacy hasn't even looked at it. This is par for the course at London Drugs so will tell my doctor not to use them for my prescriptions anymore. My time is important as well.

Excellent service provided by Stella and Veronica in your cosmetic Department…read more Very informative in providing me with necessary information in making my purchase decision Both were very professional in their dealings with me This continues to make your Park Royal London Drug store my go to place Bravo!

This review turned out to be super long but feel free to skip to the last paragraph for the short…read moreversion. It's based on my visit in september. I got lost finding my way here because on Google Maps, it shows a marker of the store but in reality it's a TD bank. The building has very few signage telling customers where Pharmasave is. I assumed it was on street level until I went around the rear of the building and saw people walking up stairs. There was a tiny sign at the back lot that said "retail shops". I find out that I circled back where I came from to the front of the street. I hope whoever is in charge of the building signage can put better signs. I only realized the store was downstairs in the basement level when I saw customers going down the escalator to somewhere. There was no obvious shop sign with the pharmasave logo on it anywhere near the front entrance or inside the building. They really put better signage. What's interesting about this shop is that they have a huge and wide front entrance but they closed the store gates all the way until the cashier area. I guess it was a makeshift way of reducing theft in the other areas of the store. It sort of looked like the store was going to close soon because of this. I liked that this store has so many items. They were way more types of items than i thought they would have. From the top of my head, they got processed foods like chips, snacks, energy bars, candy, and chocolates. Then they got health related stuff, bathroom item area, cosmetics area, men's and women's accessories area, a well-stocked pharmacy with lots of supplements, many over the counter medicine, plus much more. I like that pharmasave recently started collecting air miles loyalty points. The staff were trained very well on how to process the points. Pharmasave only started collecting Air miles a week before my visit in September while other Pharmasave locations were still figuring out how to add it to their system. Kudos to the store manager for getting the air miles system implemented quickly at this location. The service here was good when I checked out my items. The staff lady was quick in getting me through checkout and was pretty friendly. She helped me point out some questions I had about my receipt and thanked me for coming. It would have been nice if there were more staff in other parts of the store to help me in case case I had any questions about items i see on the shelf, but it looks like there's only 3 staff total. 1 pharmacist, a store manager, and a cashier/clerk. What i didn't like were the prices. I found a couple things that were ranging from a little overpriced to extremely overpriced. A quick google search on my phone showed that some items were almost double the price of competitors. A bottle of shampoo I like to buy was $9 at Pharmasave but was only $5 on Amazon. On the other hand, there were interesting niche finds. I saw an ancient TV antenna cable that you can only find in few electronic shops hidden in the clearance section. Also, a pack of Blank burnable DVD's were only 80 cents. After about half an hour of looking for something decent to buy at a reasonable price, I got a cliff bar and some hand wipes that were cheaper than competitors. The cliff bar was $1 each but were almost expired, but the hand wipes on sale were cheaper than anywhere else. 5 packs of hand wipes and a cliff bar were only $12 after tax. Not bad! They were not advertised in any flyer so I'm pretty glad i found a hidden find. Finding hidden gems in mostly overpriced stores are kinda exciting in a way. I felt like a treasure hunter of deals of sorts. I give this Pharmasave 4 out of 5 stars based on this visit. They should install better signage outside the building so customers won't get lost finding it for the first time, like I did. I appreciate that the staff are friendly and efficient at scanning their newly added Air Miles loyalty points, which is better than some other branches. The store is one of the biggest Pharmasaves in Metro Vancouver, so you're likely to find the item you're looking for. Some prices are outrageously high, but it's worth it if you're willing to browse through the hundreds of items for unadvertised discounts on the shelves and items with little red handwritten clearance priced stickers. If you're a "hidden gem" hunter, this store is for you!

Victor was great - we were traveling from out of town and he went out of his way to make sure that…read moremy mom was able to receive her prescription in a timely manner. Thanks so much!

Meh same old same old with these stupid guard so as always I walked out without buying anything!…read moreI'm getting tired of repeatedly hitting my head on a brick wall but the irony is that in the long run of things they are only hurting themselves in the end game! But if you don't care guess what neither do I! I still use shoppers but a different franchise and you know what they don't pull that crap on me! Why? Because one they know me, and two they don't want a massive lawsuit for discrimination. But hey according to you it doesn't matter so that's fine I'll gladly take my money elsewhere to companies that actually genuinely care about their customers and listen to them. Eventually many of the franchises will shut down but again guess what I don't care! Why? Because of your lack of caring and therefore it reflects negatively on your business and brand. It's not just this store it is the majority of shoppers drug marts across the country and it shows. What could improve is to fire that company and get someone else! Stay away from blackbird security! They will drive your customers away.

Horrific experience! They practically run a scam, and the managers, Andrew and Monti, are…read morenegligent, rude and unhelpful. They gave me a pack of cologne to choose from. The clerk specifically told me to keep the receipt and nothing else. I was very clear asking how I would collect the bottle that I chose, and she mentioned, " THE ONLY THING THAT YOU NEED TO BRING IS THE RECEIPT". Today, when I went there, they conveniently added another requirement that I was not aware of. They wanted the gold card as well, which I had thrown out with the package. They refused to solve my problem and put it on me as if it were my mistake. It wasn't! I have been on the phone for over an hour, and they told me that without the gold card, they can do nothing about it. STAY AWAY FROM THIS STORE. They will steal your money.

Very personable and professional service. Was my first pharmacy choice, but I moved. Will miss…read morethe lovely people who work there.

Great pharmacy with a choice selection of items. Also goes to show that a good store doesn't need a…read moremillion brands of toilet paper - less is better.

The grocery store itself was fine but my experience was ruined by the attitude of a very rude…read moremanager. Tylor was extremely rude with our cashier in the transaction before mine and then during mine when he had to return for another issue. The way he spoke to her and waved his hands was wildly unprofessional and made me uncomfortable; I can't imagine how it makes the cashier feel. Unacceptable.

"Employees" walk around but when you ask where something is, they tell you they don't actually work…read morethere. One guy cut me off with a sneer before I could finish asking. The checkout cashier was uncconsionably rude to us, after being friendly and chatty with the customer before us. Was it a racial thing? Certainly seemed so. Layout was illogical and confusing. We really struggled to find anything. And no one to help. Never ever coming back here.

If I could give 0 stars I would, I encountered the worst customer service here. I wanted to order…read morecompression stockings, a very simple request. The person I had the misfortune to deal with did not seem to know her job and I found her quite rude. A request that should have only taken 5-10 minutes turned into a huge deal. I was eventually told they would take a week to arrive. Three weeks later with no word from them, I returned to the store to find she had ordered the wrong stockings plus she had written down my phone number incorrectly. I have decided to take my business elsewhere. Customers should not have to deal with such incompetence.

Do not go here they are dishonest. They have tried to tell me multiple times that I am not allowed…read moreto have the generic brand of my prescription. Every other pharmacy I have gone to has filled my prescription with the generic brand because it is $200 cheaper and covered by my plan.

While London drugs, wholefood, IGA, all the big corporations are wearing masks to protects our…read moreelderly people in west vancouver, this particular shopper employees had 0 masks. Talking loudly and laughing with customers...no wiping down in between, no sprays, talking over the glass barrier, absolutely 0 precautions during this PANDEMIC time. When I asked why they don't wear masks while other companies all wearing it, the one that's laughing and talking ( all the areoles were coming out of her mouth while talking loudly btw) told me it's not their protocol and she doesn't feel comfortable. Now I know where this corporate company is headed in the long run, probably no where...FYI Dunarave's senior population is 90%. I feel so bad for them...just walk a little more and go to London drugs. You will be well protected...Horrible! And don't take your time trying to sell me your point system and looks shocked that I don't want to waste time to tell you my #, I just wanted to get out of there ASAP at that point! Horrible

We shopped here a couple of times during our Vancouver visit. It's a nice market with every thing…read morewe need. The only problem is they close quite early. I believe around 7 pm. Their rotisserie chicken is amazingly yummy. Very close to Horseshoe bay.

Used to be "Someplace Special". Neighbours knew it as "Someplace Social"…read more Now it is just "Someplace Safeway". Of course Safeway is far better than it was so it's a good Safeway.

Excellent customer service! Very helpful to my family ahead of our cruise. Highly recommendread more

Very nice family pharmacy with very good help! Wifey accompanied me on this business/leisure trip,…read moreand sent me out in the rain to find "eye makeup remover." I found Pharmasave around the corner from conference venue. Small but very well stocked, with a nice lady helped me find it. They don't make'm like this anymore - maybe not as many choices as the large drug store chains, but they had exactly what I needed. Happy wife, happy life - and yes, highly recommended!