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    Pure Granite & Stone

    3.1 (30 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Pure Granite & Stone

    Countertop installation

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    Lori M.

    Extremely professional install team - courteous and careful! They installed our beautiful counters with care and concern. Absolutely beautiful job! We would highly recommend Pure Granite to anyone looking for quality countertops!

    Pure Granite and Stone are amazing!! Gretchen and Troy were great at assuring me the job could be done despite the fact that another company said they could not do it because of the built-ins. Cory, Chris, and Logan were excellent installers. Courteous, clean, and masters at their trade. They were very polite around all of my questions and concerns and addresses all of them. The result was all we wanted and more. Thank you Pure Granite and Stone.

    Benjamin C.

    wow they did a fantastic job. they were on time a very professional. granite looks amazing . Highly recommend this company. Installers were amazing.

    Rahulruby K.

    I've had a horrible experience! So stressful and time consuming.. first product cracked and we were given a more expensive material to compensate which I thought was wonderful! Then... it all went down hill... measurements were wrong, there's a clearly visible seam in our countertops, I have holes in my dry wall and my kitchen has been in disarray for months now.. I thought our project was going to be completed and wrote a nice letter but I was mistaken! Every problem that occurred ended up being my fault totally! I cannot even get up the nerve to speak to anyone involved anymore! I wish I never started this project! Now come to find out they do not have any more of the material to fix my project and it will cost lots of money to reorder.. we are at a stand still and at an almost $3000 loss! I have so many pictures and documentation that I gave to the owner and still no budging..

    BEWARE! DO NOT SHOP HERE! My first bad review I have ever written-I will be using letters instead of their names. I visited Pure Granite and Stone and found the perfect slabs(3) of quartzite for my newly remodeled kitchen. "A" (sales associate) wrote up the estimate, which included tear-out and haul-away in the total. I opted to have the full-height backsplash made of the same material per "A's" suggestion that it would be easier and she also said she chose that for her home. Based on my measurements, it was questionable whether one slab would be sufficient to do the job and I expressed this concern. Day 1: "J" informed me that according to the owner I needed to pay an additional $1000.00 to have the existing backsplash removed and hauled away. I called "D" (customer service mgr)because my understanding was that the total tear-out was included in "A's" estimate. "J" said to pay the $1000.00 or I would have to tear it out myself, and that he was caught in the middle. "J" and "M" said they would come back the next day to tear out the backsplash on their own as another side job that had to be kept from the owner. I got a call from "D" that night, apologizing profusely for the lack of communication regarding the backsplash and the discrepancy over the additional $1000.00 charge. He said that he was so upset at the lack of customer service that he was allowed by the owner to provide to me. Day 2: "J" was a no-show. Plumber had to be rescheduled. As "M" was cutting the holes for the electrical outlets in the backsplash pieces, he managed to damage BOTH by making incorrect cuts that would extend beyond the outlet covers. He told me not to worry because the other slabs were at the shop, and that the backsplashes would be redone. I was reassured and I understand that everyone makes mistakes. The project was delayed by an ENTIRE week, during which I was not able to use my kitchen. On Monday, when I asked about the delay I was given the LAST appointment on Friday afternoon with a 2-3:30 arrival window. "J" arrived after 4 pm. They brought in the same damaged backsplash slabs. When I asked what was going on!?, "J" said he was told to just install them and that "M's" solution was to use JUMBO outlet covers, which meant I could not use the custom outlet covers I planned on using. When I questioned why the backsplashes weren't re-done using the extra slabs, it turned out that they both had been sold before it was determined whether one would be needed to complete my project. It's clearly all about making the money for PGS. During the installation process, "J" had to trim the top edges of both slabs to get them to fit. That left LARGE gaps between the top of the backsplashes and the upper cabinets. These are immediately noticeable on entering the kitchen, and will require an additional expense to be fixed. Even with the JUMBO outlet cover, the damage is still visible. "J" was obviously in a hurry as it was late Friday evening. He did a shoddy job on the seam, which wasn't supposed to be there, on one of the backsplashes. As an installer and someone who does this for a living, in good conscience, I would have hoped he could not have left the job like. By the way, I was not consulted regarding the location of that seam, it was not color matched like the other seam was, and I certainly would not have ever put a seam where they chose to. It is extremely obtrusive to the eye. I spoke with "D" the next week about possible remedies for these issues. He offered to assess the situation in person. But the next day he said he would not do that. It was clear the owner instructed him not to help me. He instead told me to text the photos to him and he would get back to me. I sent them over thinking that after he had seen the photos he would try and work towards a solution and would understand what I was going through. But instead he said the photos the guys took are "beautiful" (note: they were taken at a favorable angle so as to avoid showing the gaps and incorrect cuts) and that he was told to tell me this was "industry standard." If I had known that was "industry standard" I never would have gone with that type of backsplash, and certainly not with Pure Granite and Stone. When I asked if there was a way to resolve the situation, his last word to me was "NO." (Silence). Not once did the owner of this small business reach out to me, which in my opinion is completely unacceptable and unprofessional. The only silver lining in this whole fiasco is that I accidentally filled out my second check incorrectly, shorting them $300.

    the dishwasher, this would not come off, their "GM" tried for 10 minutes with no luck.

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    6 years ago

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    5 years ago

    All the staff at Pure Granite and Stone were amazing!! They were very helpful and did a great job! I would highly recommend using them!

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    4 years ago

    Very pleased! We used Pure Granite & Stone for our salon front desk and couldn't be happier! Very professional and on time, easy process!

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    6 years ago

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    5 years ago

    They were very easy to work with and had exactly what we wanted. Love our new countertops!

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    8 years ago

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    8 years ago

    Wonderful company to work with. Very professional and a great help when I was having trouble with decisions. Perfect install and finishes.

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    7 years ago

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    Review Highlights - Pure Granite & Stone

    Very professional and a great help when I was having trouble with decisions.

    Mentioned in 2 reviews

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    My Granite Designs - Fantasy Brown Quartzite

    My Granite Designs

    (2 reviews)

    Mike was quick to give a price, take measurements, and take a deposit. He told us the entire…read moreprocess was going to take less than 10 days. After 2 weeks we questioned him. He said he couldn't find product. Another week went by and he put me on a 3 way call with the supplier. The supplier said the counters had been available for over a week. He then gave me an installation date a week later. He cancelled last minute that day and pushed it back 2 days. I went to his so called shop to verify materials were there and being fabricated. They weren't. He showed up while I was walking around and said they were being polished at another location and assured me they would be installed the following day. I contacted him the next day and he said they would be on site by 3. He cancelled again a little after 3 saying the granite broke. He said he might have new granite in a few days. It has now been a month and I asked for my deposit back. He said sure. I gave him my Venmo and he said he couldn't figure it out. He scheduled time to meet me the following day. He was a no show, no call, no replies. Another business owner who completes the jobs for Mike was there and let me know that Mike isn't an honest person or business owner and never ordered my materials and was lying about the entire job. Mike stole my money and cashed my check. He did reply saying he will refund me in full. I'm still waiting for the refund.

    After searching extensively for an affordable option to replace our Formica kitchen countertops…read morewith an updated quartz, we were so happy to discover Mike and My Granite Designs. He took his time to show us many more options than other local companies, and was able to get the installation done in a very timely manner. He and his partner were informative, affordable, timely and professional. We will definitely call Mike for any kitchen or bathroom remodeling needs in the future and feel confident recommending him to others!

    Stone Pros Granite and Quartz

    Stone Pros Granite and Quartz

    (1 review)

    We are so very pleased we found Stone Pros. They took all the time we needed to decide what stone,…read moreGranite or Quartz, to use. They helped us match the color, styles, and more to our kitchen. They even helped us match the countertop to our existing back splash. One we decided on what we wanted, we were very surprised to find Stone Pros was extremely competitive. Their team of experts showed up a couple days later and expertly installed the Quartz we chose. I can't say enough about this company. We thoroughly enjoyed working with all of the team. We consider ourselves lucky to have found them.

    From the owner: Stone Pros Granite and Quartz is your go-to countertop store and expert countertop contractor in…read moreCincinnati, dedicated to delivering exceptional quality and service. Offering a wide selection of premium materials, including granite, quartz, marble, and more, we help you find the perfect match for your kitchen, bathroom, or custom project. Our skilled team specializes in crafting and installing stunning countertops that transform spaces with elegance and durability. Committed to top-notch craftsmanship and attention to detail, we ensure every project exceeds customer expectations. From consultation to installation, we provide a seamless experience, focused on bringing your vision to life. Trust Stone Pros Granite and Quartz for reliable service and countertops that enhance the beauty and value of your home.

    Pure Granite & Stone - countertopinstall - Updated May 2026

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