We had Nevermore Services install a Real Fyre Vent-Free Gas Log system, perform chimney repairs and…read moreinstall a custom-made chimney cap, and despite a few hiccups--none of which were their fault--we're very pleased with the overall experience and outcome. David Copper and Zack were professional, knowledgeable, incredibly friendly, and truly went the extra mile. David and Zack took the time to explain the system and answer all our questions. When a few hiccups came up--one of the logs arrived broken, the pilot assembly didn't work, and their pressure washer stopped working, David and Zack handled everything promptly and professionally. Even with the setbacks, David and Zack maintained a great attitude, treated our home with care, and ensured the final install was done right. We appreciate their dedication and highly recommend Nevermore Services--we will definitely call them again for any future needs!

I was newly settled into my home and never had a gas fireplace before; a few people looked at it…read moreand offered conflicting & confusing information. I decided I really needed an inspection and a how-to from pros. Nevermore responded quickly and even better worked around my schedule to make an appointment. I got exactly what I needed in a quick and professional manner. I'm relieved there was nothing wrong with my system - no repairs needed - and now have piece of mind it's safe to use. I will absolutely use this company again!

After reading all the 5 star reviews about A Certified Chimney Sweep on Kudzu and Citysearch I…read moredecided to give them a call. Too bad there were none on Yelp yet. I called and scheduled a chimney sweep and inspection for $169. The arrived when they were to do the sweep and inspection, they were about 30 minutes late showing up but that was ok as the traffic in Buckhead really sucks sometimes. I wasn't at home during the sweep process so I left my girl in charge of making sure they did a good job. After they were finished sweeping and inspecting the chimney they told her that we needed a screen on the smoke stack that they would be happy to provide for an additional $125. We decided against that and I am glad I did. Come the next day after the sweep we are having a party at the house and wanted to fire up the fireplace before the guest arrived to create a nice atmosphere for our guests, so I put in a couple of logs and lit them up. To our dismay the entire house filled with smoke (yes I did have the damper open); the chimney was not drawing the smoke out. This pissed me off since I had given them $169 to make sure the chimney was clean and thought the inspection would have been good enough to make sure something like this didn't happen. The entire house smells awful, even 2 weeks later. I called the following Monday and asked if they could come back out. I later received a call from the guy who cleaned the chimney saying he would be out that day. I went home and waited for him to show up, he called again saying it would be the next day before he could get out there. I waited the next day and he called saying he would not be able to make it out again. He promised to call me the next day when he was on his way out, but the call never came. We will be calling them back out again. Depending on if they show up or if they fix the chimney to work this review might get updated. Until then, 2 stars is way more than fair for this company as you can always buy a groupon deal to have your chimney swept for $99 from another company.

We were happy to find 'A Certified Chimney Sweep'. Mr. Richardson was reliable, honest, reasonably…read morepriced and local.

We needed a fireplace/chimney rework and were so pleased to find the Mad Hatter team. Everyone we…read moredealt with, from sales and office staff to field reps and installers, were all the kind of knowledgeable, professional, conscientious folks you hope to find for a big project on your home. The whole experience, and especially the finished product, could not have been better. Not a discount operation but we got the quality we paid for.

Very professional We had a gas fireplace that had not…read moreworked for a long time. They did the diagnostics and repaired. He also cleaned the fireplace out, arranged the logs, and showed us how to operate it for the next owner

We scheduled Brian to come check out our chimney for the winter. He arrived promptly, introduced…read morehimself and came inside to begin. The only issue was he was pulling his cleaning machine through our home and we asked him to wait while we could move 2 white rugs. He responded that he would lay a tarp down to protect the rugs. Laying a tarp down would be great, but he had already pulled the machine over one of the rugs as he entered the house and the machine was now setting on the other white rug in the living room in front of the fireplace. So far no harm, no foul. I began moving the couch back in order to roll back the rug and mentioned that there was no need for the tarp, I would just move the rug because he had already positioned the machine on the rug. I asked Brian to please move the machine off the rug, I'll roll the rug back a bit and you can get started. Then Brian said, "I think I'll go." I inquired why and he said..."If you are that picky about a rug, then I don't need to be cleaning your chimney!" I watched Brian load his equipment and drive away. Bye Brian. Well yes Brian, I am that picky about an expensive rug and if that's the way you feel about your customers, then good luck. I will never call Brian again.

Just had my chimney cleaned by this guy and he was very knowledgeable, thorough, and nice. He gave…read moreme all kinds of tips about using my fireplace, helped me check the gas starter, and even helped me carry out my Christmas tree! He has straight up pricing and did not try to add any additional costs. I would recommend Super Sweep Chimney Service to anyone needing their chimney cleaned.

Wonderful experience. Quick and efficient cleaning. Moved into a new house with a lot of dust in…read moreair ducts. I'm very allergic to dust. Bryan was responsive with fair pricing. Will hire again! Thank you!

STAY FAR AWAY FROM THIS BUSINESS…read more Months after Brian and his team serviced my home, I AGAIN discovered another portion of our ductwork left wide open and not properly sealed. The level of unprofessionalism and lack of attention to detail id simply astonishing. Do I recommend this business? OH HELL NO.

I was going to update this review in 5 months since that was how long it took to finally get my…read moredeposit back. I can thank YELP for prompting Joes into returning my deposit. The reason I'm updating my review is because Joel texted me and threatened me as well as called my vulgar names. He threatened to list my address if I didn't write a favorable review. Well Joel it is 2108 Yorkshire Ct Woodstock. Just to make my self clear I in now way could recommend this business to anyone. I will not ever be intimidated by some man that proclaimed he is an expert. I have blocked his texts but have maintained them for future use. Joel, I also have all my texts to you and I'd leave well enough alone because if I am harassed again I will file charges against you for threats and intimidation. Melissa M

Can't say nothing bad bout this guy called all places for chimneys the home solutions guy pops up…read moretalk to the head man Joel Ramsey bout my problem just like that problem done put me 2 new fireplaces in just like that got it done this the people u call for chimneys good prices best around town and great service I'm satisfied

This is the second house that we have used their chimney services to inspect our fireplace. Both of…read morethese houses are ones we bought and our home inspector recommended that we get our chimney looked at before using. They gave us a text update that they were on the way. When they arrived they introduced themselves and explained exactly what was going to be done. They inspected our fireplace and recommended that they clean it which we would have done anyway. They inspected our whole fireplace and took some pictures for their report of things we need to think about in the next year. Our home is 21 years old so I am not surprised. We are very happy with the price of this service and felt we got a great deal. We now know with confidence we will be able to have a fire this upcoming season.

From the owner: Licensed & Insured Chimney Professionals. Our Power Sweep Technology & Inspection Summaries come…read morewith a No Mess Guarantee! Services: - Sweep / Inspection - Indoor Outdoor Fireplace Install - Gas Logs Sales & Install - Wood Burning Stove Sales & Install - Repairs, Upgrades & more

Pleasant, professional, and affordable. Nitan (sp) was very friendly and accommodating when I…read morecalled for a service inspection on my gas fireplaces. She quoted $129 per fireplace, and that fee goes towards my needed repairs done. Joseph came out in a couple of days, despite being overwhelmed during this cold front and despite being down one technician! I appreciate that he didn't just cancel my appointment. He called 30 minutes out, showed up with a smile and professionalism, and then got right down to checking all the things needed to make sure we had safe fireplaces. I will say that I appreciate the recommendations he made while not trying to upsell me to do additional work that would have been unnecessary right now. That means, I'll definitely be using this company when the time comes in the future!

I made the mistake of trusting the 1st people I looked up, to get my chimney back into working…read moreshape, believing I wouldnt be taken advantage of. I was told inspection and cleaning cost 189.00. As it is displayed on the estimate (see photo). They told me at the time my inspection cost would be applied to my services. When I looked at the estimate, it states a rain pan would cost at least 1500.00. Then there is ANOTHER fee for 189 that discusses cleaning and inspection. When I called they told me the 189 I paid was only for inspection, not cleaning even though the 2nd fee on my estimate states inspection AND cleaning. They then said the 189 that I zelled them (clearly because they have swindled people in the past and they know zelle is impossible to dispute) could only be applied to the rain pan and nothing else. So basically, I thought I paid them 189.00 (which the average cost is about 100 btw) to inspect and clean my chimney, but really it was for a person to spend 5 min looking and my chimney and fly a drone over my chimney. It is my fault for not doing my homework that I was taken advantage of at Christmas time, but fool me once.....