Made an 830am appointment for an oil change. Was there right at 8am & decided to go home since I…read morelive less than a mile away. After returning an hour or so later I notice my vehicle wasn't moved. I go in to see if I'm done & ready to go... nope. Though the lady that arrived after me was certainly take care of asks on her way. I ask how much longer...thinking I had the first appointment I should be done now that's a little after 10am. NOPE! Guy tells me it's found to be an hour or so??? I make an 830am appointment for oil change & you're going to tell me I might be done close to 12pm!?!?'! WTH!

Do NOT go to this business. Last night we called and the technician told us the issues with the car…read morethat it could be a fuel pump or EVAP issues, we were told they had the ability to run a smoke test etc. Elated, we brought the car to the business and dropped the keys in the box. We followed up in the morning and they told us they just got the car up on the lift. We didn't hear from them again, so we called around 2:30pm. The manager Jason was extremely rude. After being told that they have the ability to handle EVAP codes - they couldn't complete the work. Thankfully we followed up multiple times because they had my car and never called us. We followed up and we were told "Take your car to the dealer, we can't do this work here," after literally having the car ALL day and not touching base.... then my husband says "You didn't call us after all day so we could have gotten it take care of today and you didn't diagnose it, so we're not paying the fee." Jason says "Whatever man, come get your car." Awful! If these are professionals and offer complete care. False advertisement. Now, I have to take another unpaid day of work off. I have already submitted a formal complaint to corporate and my next stop is the BBB. Ridiculous. Didn't want to give any stars at all!

Had a flat at closing and the staff was extremely helpful and professional. Saturday night and I…read moreknew the guys were ready to leave. Much appreciated.

Noel, Mel, Matthew and everyone at this PepBoys really came through for me when I was in a tough…read morespot! My car was having issues on a busy Saturday, and despite being packed with scheduled appointments and walk-in customers making urgent requests, they somehow managed to squeeze me in. The staff stayed remarkably calm and professional even with all the demands coming at them from every direction. The store had 5 walk in customers and 3 appointments come in while I was there, everyone including myself walked in with a problem hoping they fixed it, they all went out of their way to listen and actually care to help. Everybody from mechanics walking by when entering the shop to the service desk managers also all took the time to say hello when passing by after I checked in. What impressed me most was how they handled the hectic atmosphere - they gave every customer attention while efficiently taking care of everyone's car problems. Not only did they fix my issue, but they did it without making me feel like I was imposing, despite not having an appointment. They even gave me other recommendations showing proof of suggested work needed including picture's and descriptions, taking the time to also do while this while swamped with a busy store. This was hands-down the best service experience I've had at an auto shop. They turned what could have been a stressful situation into a smooth resolution. If you need car repairs, especially in a pinch, this is definitely the place to go. I walked out of here faster than dealerships I've had appointments at! They also were more than competitively priced. 5/5 stars!

Came here because our back tire started dropping air dramatically. They didn't have our tire in…read morestock. They looked at the tires and suggested we get both rear tires fixed and get a wheel alignment And told us where we can go to get our situation fixed. They didn't charge us. That was very nice of them and it was very appreciated.

Made an appointment to fix a slow leak on a tire. The guy tells me it's going to be 4 hours. I said…read more4 hours to fix a tire? He says well I'm not stopping my 5000 dollar job to fix a tire. You can come back or wait. I said neither. Got in my car and drove to the nearest pep boys literally within sight. Told them what I needed they said ok it will be an hour because you don't have an appointment. Reasonable. I'm not sure if it's because I'm a woman but that was ridiculous treatment especially with an appointment. Zero for customer treatment Mr.Tire!

If I could give it 10 stars I would! I drive far to service…read moremy Mercedes at Ditmire and it is worth every mile! They are very fair and certainly know there stuff! Wish I would of come sooner, but will not go anywhere else! Mr. Ditmire you got my business!

Took my 2011 BMW for a battery change and Brake Fluid Flush. Battery change went well, abut after…read morea few weeks of intermittent driving I got a Brake Pad Warning light. Had BMW dealer look at it and they found the brake pad wear sensor mount was damaged and allowed the wire to contact my rim, become frayed, and tripped the warning light. Called Ditmire, relayed the story, the woman (who answered the call) denied everything and then ignorantly said "Call a Lawyer". and hung up. Go at your own risk. All smiles and then a "FU".

Have taken all my cars to Walkers for many years. Quality honest service @ a competitive price…read morewhich is hard to find. As a woman I have unfortunately been taken advantage of in the past but NEVER @ Walkers these guys have ethical, honest, business practices. My most recent vehicle is a 2023 Maserati Levante which Jay & his crew did my first service oil change etc. Great job! Luv these guys

Had my car towed here at the suggestion of AAA. Restored my faith that there are good people in…read morethe industry. I would not hesitate to bring my car here again other than it's 100 miles from home. Thank you Don!

Our family cannot say enough about the service & staff at Ryan's. They have serviced our cars for…read morethe past 5 years. So grateful we found them. Everything from basic maintenance to replacing parts. They're honest, reliable and professional. We recommend them to family and friends all the time.

I returned to Ryan's Service Center yesterday for my recently purchased 2018 ACURA MDX and the…read moreservice, the staff, the professionalism, the courtesy and the consideration given to customers is exemplary! Judy and Jeff Ryan have upheld a level of professionalism in car repair that is beyond comparison to all others. From my first phone call to schedule an appointment with Megan to my interaction with top technician, Rafael, I cannot say enough about this group. Rafael explained every single issue to me with great clarity and HONESTY!. They offer the same level of service, or, perhaps, even better, than any car dealership I have experienced. They had worked on my Toyota 4 Runner for many years and now my ACURA MDX. I highly recommend Ryan's Service Center to anyone who wants the job to be done right, with great integrity and at fair market price. I can't say enough about how knowledgeable and helpful Rafael was in helping me to understand my new (pre-owned) Acura. These guys are the BEST!

I made an appointment for Wednesday November 4 at 2pm to get my check engine light checked out,…read morearrived on time dropped it off and was told it would take an hour to do the service check and someone would call. No one called me that day so the next morning I at 9am and was told my car had not yet been looked at, said it was next no one called so I called them at 4:45pm only to be told they still haven't looked at my car! If they were too busy or overbooked it would have been nice if they would have just said that instead of me being inconvenienced without a car for 2 days SO UNPROFESSIONAL. Picking up my car very disappointed

After going to PepBoys & getting a quote of 2,000 I decided to get a second opinion. After reading…read morestellar reviews, I took it here. They fixed ONLY what was wrong & it cost 509.00. I am a very loyal customer and had been going to PepBoys for 35 years. Needless to say, Kenebles is my new auto repair place to go. The place is spotless & the employees are friendly & very knowledgeable. I wish I had found them sooner. I highly recommend Kenebles