Joel got my ML in and out one day very happy with the repair at a reasonable cost I have been doing…read morebusiness with them for over 40 years never had a problem.

Subject: Ongoing Issues with Service for 2004 Mercedes CL500 Dear Ditmire Labor Team, I am writing…read moreto express my frustration and dissatisfaction with the service I have received for my 2004 Mercedes CL500. After being referred to your shop by another repair facility that praised your specialization in Mercedes-Benz vehicles, I had high hopes for addressing the issue of a short that was draining my battery. Initially, evaluate $451.02 you charged me $451.02 for the replacement of the overhead module, and an additional $436.32 for repairing a power steering line leak. I agreed to proceed with the work, which totaled $1,307.21. However, upon picking up my vehicle, I discovered that the battery was dead after sitting outside my home for just two days.Furthermore, I reported that the radio, steering wheel controls, and phone were not functioning upon receiving the car back. However, I was informed that these issues were present when the vehicle was brought to your shop, which is simply untrue. Everything was operational prior to my visit, except for the battery drain problem.When I returned the car to your shop, I was charged an additional $251.00. I was then told that all I needed was a new battery. After nearly a week of waiting for updates, I was notified that my vehicle was ready for pickup. Unfortunately, when I sent someone to retrieve it, the battery was dead once again.Despite having paid a total of $1,500.00 for repairs, my vehicle continues to experience issues. After charging the new battery for 24 hours, it was dead once again after just two days of non-use.To add insult to injury, I received a text from your team today asking if I had a great experience. This service has been far from satisfactory, and I feel it is essential to address these ongoing problems.I kindly request your prompt attention to this matter. It is crucial that we find a resolution, as I cannot continue to deal with these persistent issues with my vehicle.

Made an 830am appointment for an oil change. Was there right at 8am & decided to go home since I…read morelive less than a mile away. After returning an hour or so later I notice my vehicle wasn't moved. I go in to see if I'm done & ready to go... nope. Though the lady that arrived after me was certainly take care of asks on her way. I ask how much longer...thinking I had the first appointment I should be done now that's a little after 10am. NOPE! Guy tells me it's found to be an hour or so??? I make an 830am appointment for oil change & you're going to tell me I might be done close to 12pm!?!?'! WTH!

Do NOT go to this business. Last night we called and the technician told us the issues with the car…read morethat it could be a fuel pump or EVAP issues, we were told they had the ability to run a smoke test etc. Elated, we brought the car to the business and dropped the keys in the box. We followed up in the morning and they told us they just got the car up on the lift. We didn't hear from them again, so we called around 2:30pm. The manager Jason was extremely rude. After being told that they have the ability to handle EVAP codes - they couldn't complete the work. Thankfully we followed up multiple times because they had my car and never called us. We followed up and we were told "Take your car to the dealer, we can't do this work here," after literally having the car ALL day and not touching base.... then my husband says "You didn't call us after all day so we could have gotten it take care of today and you didn't diagnose it, so we're not paying the fee." Jason says "Whatever man, come get your car." Awful! If these are professionals and offer complete care. False advertisement. Now, I have to take another unpaid day of work off. I have already submitted a formal complaint to corporate and my next stop is the BBB. Ridiculous. Didn't want to give any stars at all!

I have been using Camey's for decades. I have taken many different vehicles to him for many…read moredifferent problems. Never been disappointed. They even told me to get rid of one of my trucks because it wouldn't be worth the cost of the repairs after looking at it. Very honest. Pricing has always been good too. Repairs have been quick. Even the bad problems. Great communications. Always calls if something extra is needed before doing it. No surprises. I recommended them to everyone I know.

Took my Cadillac Xt5 to them for repair Very informative…read moreand knowledgeable. Very clean appearance. Reasonable prices. I give it 5 stars Great business and helpful informative knowledgeable employees. Thank you

Engine was misfiring so i took it in to get checked out , turns out a coil needed to be replaced,…read moreservice was friendly and fast Would highly recommend using this location for vehicle service.

The owner Joe is the most honest mechanic I have ever been to. I thought I had a blow bearing, and…read moreJoe went for a drive in my corolla and he realized it wasn't that at all. It was just my fender rubbing against my wheel which he did a quick fix on, instead of the $400 to buy and put in the new bearing! Joe is the best!!!

The other auto body shop down the road quoted me $2400 for the same repair Rafa charged me $720…read morefor, and they did a perfect, beautiful job!! I highly recommend them--5 Stars!!!

Great honest mechanic. Work done with diligence and excellence…read more El mejor mecánico y ser humano q puedan encontrar. I recommend him with my eyes closed. Lo recomiendo con los ojos cerrados. Excelente.

After driving 6 hours from Buffalo, NY on a business trip my van broke down entering the parking…read moregarage of our hotel. Darrell's was recommended to me by a friend and they more than delivered. We were in a pinch stranded away from home. They were fair fast and professional. In a situation where many garages would have taken advantage of our vulnerable situation they treated me like a long time customer. They even threw in an oil change. If there were a 6th star I would have given it to them.

These guys are the best! I had to be by far one of the most troublesome customers to walk through…read moretheir doors. They went above and beyond the call of duty (went on location to jump start my car; drove the car back to the garage; fitted it with a decent priced battery; Tom (at the front desk) allowed me to use his personal cell phone to ring my insurance carrier in another state so that the car could be inspected; inspected the vehicle (btw it passed, hooray); and lastly drove my car back to "it's spot"). A+ for great customer service and for having the cleanest office area at a garage (unheard of). Bravo guys, job well done!

Had a flat at closing and the staff was extremely helpful and professional. Saturday night and I…read moreknew the guys were ready to leave. Much appreciated.

Noel, Mel, Matthew and everyone at this PepBoys really came through for me when I was in a tough…read morespot! My car was having issues on a busy Saturday, and despite being packed with scheduled appointments and walk-in customers making urgent requests, they somehow managed to squeeze me in. The staff stayed remarkably calm and professional even with all the demands coming at them from every direction. The store had 5 walk in customers and 3 appointments come in while I was there, everyone including myself walked in with a problem hoping they fixed it, they all went out of their way to listen and actually care to help. Everybody from mechanics walking by when entering the shop to the service desk managers also all took the time to say hello when passing by after I checked in. What impressed me most was how they handled the hectic atmosphere - they gave every customer attention while efficiently taking care of everyone's car problems. Not only did they fix my issue, but they did it without making me feel like I was imposing, despite not having an appointment. They even gave me other recommendations showing proof of suggested work needed including picture's and descriptions, taking the time to also do while this while swamped with a busy store. This was hands-down the best service experience I've had at an auto shop. They turned what could have been a stressful situation into a smooth resolution. If you need car repairs, especially in a pinch, this is definitely the place to go. I walked out of here faster than dealerships I've had appointments at! They also were more than competitively priced. 5/5 stars!

Have taken all my cars to Walkers for many years. Quality honest service @ a competitive price…read morewhich is hard to find. As a woman I have unfortunately been taken advantage of in the past but NEVER @ Walkers these guys have ethical, honest, business practices. My most recent vehicle is a 2023 Maserati Levante which Jay & his crew did my first service oil change etc. Great job! Luv these guys

Had my car towed here at the suggestion of AAA. Restored my faith that there are good people in…read morethe industry. I would not hesitate to bring my car here again other than it's 100 miles from home. Thank you Don!

Had a couple nails in one tire of my truck, needed a patch and had an issue with a key lock I had…read moreinstalled for my rims. My pregnant wife decided it was a good idea to try and take care of this herself, so she brought it in to this place. The gentlemen was kind, patient, and charged her a fair rate. Would recommend.

Had a flat For my road back to NYC and this was open on a Sunday and they were quick and efficient…read more Price was reasonable and the man there was nice, he offered me the trash bin in case i had some in my car.