My wife really wanted a system. After talking with Dave Campbell we set a date for install. On the install date the installer, Francisco A. arrived on time and explained the process and time it would take. Francisco was vey professional and informative. His install was complete within the time he estimated without any mess. read more

Best decision we've made for our family in a long time. Zachary D was our technician and explained things thoroughly, very knowledgeable. I can't put a price tag on clean water but overall very reasonable. I am no longer spending money on water bottles or eczema creams, all gone. read more

Sergio, the sales rep, was straight to the point and answered my questions, so I proceeded with the install. They came in easily $3k cheaper than Culligan. My main waterline was a mission to get to but Jared figured it out and was able to solder my line even in a very tight spot. He made it work and no leaks. Jared also followed up and came back to install insulation to all exposed copper lines since my area freezes. Water quality has changed as well for the better. It's easily the best bang for your buck because it includes whole house filtration and under the sink alkaline system. read more

Puragain Water - Puragain Water system - Water Purification Services Near Me - Walnut, California

Great experience on the install. Eric Ramos has done a great job and provided clear instructions.

Jose Pineda did great job, he told us about what may happen and how to maintenance. Great job.

We just had our one year filter service and couldn't be more pleased Our service rep Spencer, was fast, efficient , and on time. He was very thorough and explained and answered all our question Very professional Also loving our Puritan system read more

We live in Whittier and we have very hard water. Been thinking about getting a water system for the entire home. Saw an advertisement for a Purgain Water with a free drinking water system. Made an appointment, Mark came over walked through the information and details and answered all our questions. Later that day we scheduled the install appointment. Today Giovani installed our unit in our garage as if it was his own, clean work . He was friendly and professional. Very knowledgeable and respectful. We definitely made the right decision! Thanks Giovani- the set up was better than we expected! read more

Puragain Water - Drinking water - Water Purification Services Near Me - Walnut, California

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I have had our water filtration system since 2022. I've been very happy with it. I purchased the whole house water filtration system and the alkaline system for my kitchen. Every time I have had a question they send out a representative on a timely manner. I appreciate the texts for reminders. The magnets on the filtration system to remind me when the next check up should be. There is a representative his name is Tommy who has been here twice and he's lovely to work with. Works efficiently, is polite and answers all my questions. read more

I'm so happy we got this water filter in our house! Before having our water filtered, when I would shower, I would get itchy from the water. We've had the water filter for two years and I never feel itchy in the shower anymore. Not to mention the water TASTES better too! Customer service is also amazing! They resolve issues quickly and professionally. read more

Jose Pineda was extremely professional and courteous. Instillation went off without a hitch, and we are very happy with our system.

We've decided to get water system today and both Austin and Jose Pineda were very helpful. They are both knowledgebale with the product and explained everything very well. Jose did a great job installing the water system, looks tidy and neat. read more

Eric Ramos was so professional. He came before time , was knowledgeable and very polite . Very happy about the job done . Five stars Mr Ramos thank you very much read more

It has been two years with our Puragain whole house filtration and alkaline water system and it has been great! The water quality has certainly improved and the alkaline water system works perfectly. Maintenance has been seamless and only needed once a year. We had the pleasure of having the same service rep for both years of our service requests. Shout out to Spencer! He was knowledgeable and explained all the details regarding the current quality of our water. We are loving our system! read more

Great service, Giovani the technician is very courteous, thorough knowledgeable about the product and a asset to the company. Great customer service . read more

The initial salesman, Austin was not only extremely knowledgeable about the product and professional, but a personable gentleman that took the time to explain the whole concept of the product. At install, Eric was also very professional, took his time to make sure everything was done correctly and in its place, double checked his work to make sure I was satisfied, lol. It was very clear that these gentlemen loved their jobs, appreciated the product & company they work for. read more

PureagainWater Product and their Team, Brian Garcia (Service Tech Manager) and Brian Barry (Sales Manager) made this experience and process very enjoyable and easy due to their professionalism. I recently installed the 20 In Whole Filter and Alkaline Filter water system and couldn't be happier with both, the TASTE is incredible and refreshing. Additionally, their readiness and availability to answer the 100 questions and concerns I had ; and ensure that I was satisfied with the product and installation made the purchase and investment well worth it. Finally, if you are considering installing a purifying water system in your home! PuragainWater is highly recommended. read more

We are excited to start using the water filtration system along with the drinking water. Jose Pineda was our installation technician. He did an excellent job installing the filters in the garage and under the kitchen sink. He walked us thru the water filtration system. After doing some online research we went with Puragain water filtration. The number one reason was their free yearly maintenance. read more

I do not recommend this company. When I first obtained the services, they guaranteed they product and if the system placed was not enough they advised they would install additional components to ensure it was working properly. They never did. The original tech that installed the system informed me the system being installed was not enough for my property and he would inform their office, they never did anything about it. I started to loose pressure a couple months into the system being installed. Called for service, the tech that came out "changed" the filters and said it was working perfect. A month or so I lost pressure again, called them again to come out as well as to fix the plumbing they placed as the city informed me they incorrectly installed the plumbing placing it in the floor. The city luckily did not do anything beyond a verbal warning. Since they argued it was not the system failing, I had plumbing done that cost me $8,500. Once plumbing was done, Puragain decided to check the system and the tech informed me one of the filters was not changed by the prior tech. The tech changed all of the filters and started to work properly. 2 months later, started to loose pressure again. Called them again to fix the issue or give my money back. Now they don't even return my calls back. Don't get theirs services people, they can't even do customer service right so don't trust them with your property. read more

This is a review on the service. I haven't had enough time to review the equipment since the whole home system was just installed. We received great service from Bernardo. He was very professional and even worked in the rain to ensure that the whole home filtration was installed (Note: our system has to be installed outside and it rained mid install). He also helped us move our old softener system to the curb for disposal in the rain. Further, he installed our RO+alkaline under sink system and ensured everything was properly installed, no leaks were apparent, and the areas under the sink were clean and dry. Though the install took much longer and was difficult due to the rain, he didn't complain at all, stayed even keeled, and ensured our system was installed properly. I also found out from him that he and many of his peers at Puragain are licensed plumbers and undergo a strict hiring process. I found this to be great news because they're the ones that will service our system going forward and makes the lifetime service a great value. Overall, I am happy with the installation service provided. Hopefully the water we get ends up being as good as advertised too. read more

Eric Ramos came and saved the day. We had an issue with our water pressure gauge and Eric knew exactly what to do. We had a follow up service with Eric and he made sure to explain what he was going to do before he started the repair. He also gave us helpful tips. We love our water system and we're grateful for all that Eric was able to do. read more

Everyone should have one of these. Installer Jose P. meticulously installed product and left area clean.

Just got unit installed, they were professional, clean, explained everything. Will update later on the quality of water.

Have had our system for a little over a year. Truly pleased with it. Wish we bought it sooner. Had to do our annual maintenance. Changing out the three filters. Our tech, Zach, was on time, polite, and professional!! Thank you Puragain! read more

Couldn't be more happier with puragain water. Service was great and on time. Would recommend to family and friends read more

Puragain Water - Happy customers - Water Purification Services Near Me - Walnut, California

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Excellent experience with Brett! He came out to my house, explained everything thoroughly, gave me options, and couldn't have asked for more! Thanks again! read more

Just got my filter replaced by spencer, i have been using puragain water for the last 3 years no complain best whole house filter in the market. read more

Puragain Water - Whole house water filter. - Water Purification Services Near Me - Walnut, California

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Jose Pineda was prompt, professional, and knowledgeable!!! Jose is a great representation of what excellent customer service looks like. Thanks a lot for a great job Jose read more

We love our new system! It's been over a month and the water tastes great! Also, Francisco installed it and he is very knowledgeable, helpful, and friendly! read more

Jeff, our sales, was very knowledgable and patient and took the time to explain the system and answered all our questions. Brian, our installer, did an outstanding job installing the system. His attention to detail and precision were evident throughout the entire installation process. He worked quickly and efficiently, and ensured that everything was functioning perfectly. He made sure we got all our questions about the system answered. We are extremely satisfied with his work. read more

Jose did an amazing job in installing our water filtration system and alkaline drinking water system. He explains everything well and answers all of our inquiries. He also gave us tips and advises in maintaining our system. Overall our experience is great. read more

Jose Pineda came to install my new Puragain system. He arrived early and was professional and courteous. He installed the system quick and was super helpful. Thank you again Jose for your time today. read more

The customer service from this company from the salesperson Broc to the installer was absolutely incredible. Broc was very patient and informative throughout the whole process. He sold value and leaves it up to the customer to see it. Andres our installer was very friendly and communicate on where and how the water system would be installed. Couldn't have asked for a better company to work with. Too early to say how it works but feeling confident with the information I know about this system and the level of care this company takes in it. read more

Puragain Water - Water Purification Services Near Me - Walnut, California

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Their price is non-negotiable! What type of business does that where you're unable negotiate their asking price? Cody, one of the owners, had contacted me today, 12/11/23, and had offered to me a negotiated price. So folks, the price is negotiable. Although it's not huge it is still "negotiable." I had posted this review earlier I think a few weeks ago but I have edited this review because the owner had gone out of his way to explain they're a family owned business and initially processes will be improved to meet customer's expectations of their price. We would probably reconsider their product as we were treated fairly in the beginning of our interactions with one of their sales representatives. read more

Anthony was very professional did the work as promised on time happy with the install

ABSOLUTELY PURE TRUSTWORTHY: My experience with Puragain Water was extraordinary above and beyond! Totally received thee BEST CUSTOMER SERVICE from Mr. Mark Hanna whom made us feel we made the right decision with having the BEST water flowing through our pipes into our home! Mr. Mark Hanna is extremely knowledgeable, confident, caring, courteous and last but not least professional. The product, warranty and price are phenomenal. Puragain Water will relieve your doubt when choosing a purified and alkaline system in your home. Do not hesitate to enjoy pure water in your life! Thank you! I am not affiliated with the company, merely, a great and happy customer!!! read more

I would like to thank Brent for coming promptly and answering all the questions I had about the water system. After not so good of an experience with other water system companies, Brent made me feel at ease. Thank you also Armando for setting up the system and explaining everything in detail from beginning to end. I'm very happy with my Pureagain Water system and would recommend them highly. Thank you also Ben for helping on the phone. Way to go guys! Thanks and God Bless! read more

First of all I would like to thank the amazing installer Danny Palacios. Danny went above and beyond to get the job done. He was very polite and informative about Puragain installation process and overview of the product. The process was so well I would recommend Danny and Puragain system to all my family and friends! read more

I'm in the sales industry, and for me to be wowed, it doesn't take much. Although, I am in disarray. This company is set to be top notch. The sales guy paints you a pretty picture. After all said and done, you get ghosted. I have low water pressure; water taste like tap water and after leaving voicemails. No one from Puragain Water returns the call. It is not a cheap system, if I would on none their customer service and water quality was to end up this poorly. I would have installed one myself. Hope someone from Puragain Water customer services team reads any of these "1" start reviews and takes them seriously. read more

Just got my puragain water system installed, jose Pineda did a fast and organize work, also help installed new faucet,very good work

Our experience with the installer, Anthony Vargas, was very good. I appreciated him being on time, neat, friendly and informative. He was pleased to answer every question I had. He explained in detail what he was doing every step of the way, what to expect, and how it all works. He made it made sense. He finished in a timely manner as well with no problems. read more