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Pupatella

4.5 (388 reviews)
ModeratePizza, Italian
Closed • 11:00 am - 9:00 pm

Order Pupatella Takeout or Delivery

Pupatella Photos

Business Info

PUPATELLA ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for kids
Happy hour specials

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Recommended Reviews - Pupatella

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Reviews With Photos

Chandni N.

Ordered carryout and was really impressed with how well everything held up. The Prosciutto Arugula pizza was excellent -- thin, chewy crust with fresh toppings and great balance of flavors. Even after travel, it was still crisp and satisfying. The tiramisu was the perfect finish: light, creamy, and not overly sweet. Portions were solid, packaging was thoughtful, and the quality absolutely came through. One of the better takeout experiences I've had in Richmond -- would definitely order again.

Margherita pizza
Dae E.

This pizza was absolutely delicious! I stopped by for lunch and it wasn't that busy as far as seating. The place is set up nicely. You can watch them make the pizzas. I felt the spot was clean and there were nice tunes in the background. I ordered the pepperoni and my friend got the margherita pizza. The sauce is some of the best pizza sauce I've had in the RVA thus far. The personal pizzas are a good size and we couldn't finish them, but they made for some yummy left overs!

Calabrese pizza
Emily L.

This pizza is consistently incredible. Chewy crunchy crust and really great ingredients. My fav woodfire pizza in Rva.

Pepperoni and Mushrooms
Gregory F.

Truly underrated! Perfectly burnt thin crust with a creative array of toppings that don't just taste like every other pizza place in-town. Really enjoyed the Capricciosa pizza as a unique combination of flavors I had never thought to put together on a pizza, and of course the pepperoni/mushroom was super reliable. The interior is very clean and the staff was very quick to attend to my takeout order. Ordered and ready within 15 or so minutes - quite impressive!

a man preparing food in a restaurant
Bob P.

Ok, have to say I would "pass" on Pupatella based on our trip there. For perspective, I am a Neapolitan pizza nerd. I make it at home - make the dough from scratch, have a proper pizza oven, since Covid I constantly look for ways to hit perfection in Neapolitan pizza.... While the restaurant ambiance and staff were great, the pizza was not great and IMHO not true Neapolitan. The crust was flat-ish and bready not puffy air pocket bubbles. What I like about true Neapolitan crust is that you want to eat the crust just as much as the pizza, not leave the uneaten "crust bones" on the plate after you eat the center. We did not eat the crust here. Additionally, the center of the pizza (and the bottom) was clearly under-cooked and even a little soggy. While you rarely get a Neapolitan pizza slice that is stiff, (typically you need to support with a knife or fingers) this pizza was completely limp and not fully cooked. Looking at the bottom of the pizzas they were mostly dough colored, no "leoparding". Sorry Pupatella, maybe we hit it on a bad day, but can't recommend based on our experience.

Mary A.

We stopped in on Sunday for dinner before a show at the Altria Theater. They apparently have a new POS system and it is having some issues. We waited a long time and did not get our pizza. It seems that somehow our order was lost. The staff were apologetic and "quickly" made our pizzas. One came out right away and the other one we had to pack up to take home since we had to leave to get to the show. We have eaten here before and have not had issues like we did on Sunday. I think it was just a bad night.

Classic
Allotta D.

Got three pizzas here for dinner. Personal sized pizzas.. or for two kids. Both the white sauce and the red sauce were very delicious and the dough itself is quite tasty. However, our biggest complaint would be that the bottom of the pizzas were borderline undercooked.. I feel as if I should have asked for it to be well done. And I'd like to note that it's cut into 4 slices and I would argue the slices were absurdly large. All and all super good pizza and would order again.

Margherita DOC Pizza

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Reviews are largely positive. People highlight the friendly and attentive staff, authentic Neapolitan pizza, and an inviting and clean atmosphere. Drinks also receive praise.

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2 years ago

Food was good, pizza tasted great but was slightly underdone. Server was great as well.

Business owner information

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Pupatella T.

Thank you for the 5*s!

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3 years ago

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8 years ago

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2 years ago

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2 years ago

So yummy, Vale was a great server! :) we love it here. Easily our favorite pizza in the city!

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3 years ago

Fast, delicious, consistent - and affordable! One of my regular go-tos for Neapolitan style in Richmond. Highly recommend!

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2 years ago

The Food and service are both amazing, if you are ever wanting an authentic Neapolitan pizza, this is the place to go!

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2 years ago

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2 years ago

Food was great. Had the pizza and meatball panini. Great service from Vale! Will definitely be back.

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Pupatella T.

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2 years ago

The service was amazing, Shelby and Vale are so welcoming, sweet and attentive. I will definitely be back!

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2 years ago

Taylor was so nice and helpful! The pizza here is 10/10 and reasonably priced! The ambiance and location are also great.

Business owner information

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Pupatella T.

We're so happy that you enjoyed your Pupatella experience!

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2 years ago

Pizza was delicious, mozzarella balls divine, and service couldn't have been better (thank you, Vale) We will be back!

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Pupatella T.

We're so happy to hear that you enjoyed your Pupatella experience!

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3 years ago

Best crust I have ever had! You order at the counter, but there is a helpful and friendly waitstaff

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6 years ago

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9 years ago

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4 years ago

One of the best if not the best pizza spot in Richmond. High quality ingredients, and always a friendly staff.

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7 years ago

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4 years ago

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9 years ago

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4 years ago

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4 years ago

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3 years ago

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6 years ago

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3 years ago

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9 years ago

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9 years ago

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2 years ago

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3 years ago

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4 years ago

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7 years ago

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7 years ago

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5 years ago

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9 years ago

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4 years ago

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8 years ago

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3 years ago

Excellent pizza. Eat here at least once a week. It's a lovely shop. Great classic Italian pizza with friendly staff.

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2 years ago

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8 years ago

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8 years ago

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Pupatella Reviews in Other Languages

Ask the Community - Pupatella

Are you owned/operated by same family as Pupatella in Arlington? Great pie!

Owned by a different family but trained by the ones in Arlington and the Arlington owners visit often!

I know they have beer, but do they offer wine too?

Yes we do! We have over 15 different wines. Everything from your classic reds to blends, whites, and sparkling.

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Pupatella - pizza - Updated October 2026

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