Great selection of bikes and really genuine people…read more We rented two bikes at 5am and they happily were waiting for us in the wee hours of the morning. Lost our GoPro after the exhausting morning. Kaimu found it and safely returned it. They provided flashlights and locks! Kaimu also has snacks and Wet Naps available for post ride. Efficiency, Loyalty and Snacks. What more could a girl want?

If you plan to see the lava beyond the viewing point (which wasn't all that exciting), rent a bike,…read moreride down until you reach the final barricades, and hike toward the mountain. Two miles in and you'll be just a few feet from surface lava. It was surreal! There are many bike rental shops in this area, but Kaimu Rentals seems like the most legit. You can reserve online, and they provide everything you need (flashlight, lock, first aid kit). The ladies working the counter we're extremely friendly (shout out to the gal from Walla Walla!) and the guys who sized us for our bikes were helpful. Overall, awesome service and experience.

Our 4:30am lava hike was one of the highlights of our trip to the Big Island. We met up at their…read moreoffice close to the Kalapana Gardens at 4am, checked in, signed some papers and got snacks and coffee (included in the tour). It is recommended that you wear long pants (but some did it in shorts) and requires that you have shoes that cover your toes (no water shoes or sandals). I did it in work out legging and sneakers and my boyfriend did it in jeans and hiking boots. We were both fine and neither of our shoes melted though at one point, his feet got really hot bc I made him stand by the lava for so long for a picture. Bring a good amount of water or your camelback and a hoodie bc it was cold in the morning. They provide you with good headlamps and flashlights since you are hiking in the dark. We were in a group of 12 or so and we loaded up in their nice van and drove out to start our hike. They take you as far as you can go on the road (where people would be otherwise renting bikes or walking) so it saves you some walking. From there, it's just up the lava you go. It was nice that the tour guide told us to take a look at the lava rocks and the texture which was glass like. Basically a warning to tell you don't slip and fall bc this stuff might hurt you. As we walked, it sounded like glass shards breaking under us and we walked towards orange glows up the mountain. Eventually we made it while it was still dark and it was crazy you could feel the heat as you got close to the lava. We spent an hour or so taking pictures of and with the lava and relocating to a few other areas with lava as it eventually got light. We hiked back down the same way and ended around 8:30am. Highly recommend this company as they do a good job making everyone feel safe and we completed the hike at a nice pace. They do not allow kids under 12 and it's probably not recommended for anyone over 50. There are parts where you might have to hop down or take a big step up or down and keep your balance. Our group did a good job and most were in their 20's and 30's and maybe one brave solo hiker in her 40's. Super worth it to wake up early and experience this in Hawaii!

The best thing I've done in Hawaii! We went out on their second day with the new (bigger) boat,…read morewhich provides a pretty smooth ride. We did the sunrise tour, which I would highly recommend. You get to the flow while it's still dark and can watch the sunrise out of the ocean which is another awesome aspect. Parts of the flow were breaking away while we were out there causing new patterns of flowing lava, it's just ever changing the entire time you're watching. A bonus was while on the way back, we came upon a pod of bottle nose dolphins and they swam along with us for awhile. No sooner we left those to continue to the dock, we came up on a pod of spinner dolphins. We absolutely recommend this and it is worth every single penny. Looking forward to doing this again next time we're on the island

We got an email from these guys ONE MINUTE AFTER POSTING HERE THAT THEY DON'T EXIST and that they'd…read moreSTILL TAKEN OUR PAYMENT that we'd somehow "fallen through the cracks" and were getting refunded. This was AFTER their site advertised they were open, AFTER their site accepted our payment, AFTER we got a pre-trip confirmation email that we were good to go, AFTER we *wasted a tank of gas driving 4.5 hours round trip from Kona on our last day in Hawaii*, and AFTER a next-day "thanks for riding with us" email from them. So ... they only realized we'd "slipped through the cracks" and refunded us when they somehow learned they'd been rumbled here on Yelp. Not pretty stuff. I'd give them the benefit of the doubt, but I'm now sure how we can or what explanation could possibly point toward mere negligence.

The electric bikes from Hawaii Lava Bikes are by far the best way to see the active lava flows…read more Even though it's only a ~4 mile ride out to the lava, after you hike 4-5 miles over rough terrain to see the lava (3-4 hours of hiking on tough terrain!), you will be SO HAPPY that you have an electric bike to get your tired legs back to your car. We flew past so many people on regular bikes who looked at us with jealous and envy as we used minimal effort and got there much faster. The guys who run the company are also INCREDIBLY nice and down to earth. Bikes are in excellent condition, and they give you backpacks, headlamps, and water. Would 100% use this company again.

I highly recommend Caine @ Puna Bike Coop for all your bike repair needs! He really helped up out!…read more& He's super friendly!

We had a tire blow out, we called and Bill, who was on his way out the door, was kind enough to…read morewait for us! We got there, he was so kind and helpful. He fixed the tire while we waited and was very reasonable! We are so thankful we found him! We would absolutely recommend All Kine! Mahalo

Used to be called Da Kine Bicycles. Still the same rude service. Has a lot of overpriced bikes…read morefor their age, didn't have what I needed. Learned about a guy that bought an unsafe bike from them. They put derailleur cables (thin stopper ends) in place of brake derailleurs (fat ends), so the cables pulled through while trying to brake! Rather than risk the Frankenstein setup, you're better off getting a new bike for not much more that you know will run right or at least getting one of their bikes checked out by an expert before you start riding it.

We purchased two Magicycle Ocelot Pro electric bikes they are so FUN you can even rent for 24 hours…read moreto see if they fit your needs. We rode in the parking lot and we're SOLD a big smile as we rode beach to EJ who took excellent care of us. Mahalo to such a nice team! Always on it if you have a need or question. If you Cannot buy RENT they have fun guided tours pricing is very fair!

I rented a couple e-bikes through Big Island Personal tours for a 3 hour (half day) excursion for…read moremy hubby's birthday. The owners were so accommodating and kind and allowed me to choose exactly the day and time that I wanted even though it wasn't their usual day for rentals. Everything was so easy and smooth for check-in and check-out. They provided helmets and there is a spot to strap down your things though I recommend wearing a backpack. We were also given locks so that we could lock up our bikes for stops. We went about 30 miles in total with a long lunch break in between. We rode all the way up to rainbow falls and Chong's pond and across Hilo and through wailoa park and some of Keaukaha. We had a blast!! The bikes felt super steady and safe because the assist is very smooth and the tires are thick. We were able to bike with the throttle all the way up kaumana drive and it was easy, I barely had to pedal. By the end of our time I still had 80% charge on my battery and I was using the throttle the whole time! I definitely recommend renting e bikes through this company. The whole experience was perfect and It was a super fun way of exploring Hilo.