I bought sneakers there and they were cracked in about 2 weeks. Danny, store manager in Hilo, HI,…read moredeclined to accept them back and provide refund. I have receipt. This is real shame for you, guys and I will never come to you again.

Great place to go shopping for nice deals often at half the price off regular retail price. Many…read moretimes though I have that "impulse " buying on my wants lol. My go too especially for socks and underwear...... only problem for me is lack of space for all that "stuff" hehehe. I know people who would not step in this store, But why? Guess that they don't want to find hidden gems at great prices.

We were slowly and casually making our way across the island on our last trip, and of course had to…read morecome through Pahoa. I realized I had never been into the Mystic Closet before and so I was drawn in. I found two things here that I know I could not find anywhere else, truly, and both things are now like prized possessions. My daughter was looking for a skirt for a Stevie Nicks costume and found the most incredible asymmetrical black skirt that I might steal from her when she is done using it But the mystical icing on the cake is the most incredible labradorite necklace that I've ever seen. I've attached a picture because words do not describe the beauty of this piece. I've never seen anything quite like it. It's intricately woven together to make it one of the most beautiful statement pieces I have. The selection here is really incredible and I can't say enough about the kind sales associate that helped us. I also loved the belle of the ball, their adorable little dog that clearly has the run of the roost. When you're out of town, any little canine companion is helpful if you're missing your own dog lol. This place is fantastic and I will always be a must see anytime we're on the island.

I looove this store, is impossible to walk in and not to buy something. The jewelry and the clothes…read moreare soo beautiful and unique .. I wish my closet looked like this The stuff lovely as well

Great quality work completed by Robin and his team. Been wanting to get this little project of…read moregetting some ceiling fans install in our house (all the bedrooms and living room). Robin was very professional and Tina helped me with any questions on selection of the fans, pricing and working with us. Highly recommend Big Island Home and Garage for small and big projects.

We recently bought a new home and needed to do some renovations converting the garage to a living…read morespace, building a full outdoor bathroom, leveling the entire back yard and build a free standing carport from scratch, Husband and wife team, Robin and Tina are exceptional in their work ethic. They do an amazing job and most importantly, they think ahead and on behalf of you. When you work with contractors or handymen, very often, you have to supervise and watch their every move and tell them what to do. Not with Robin and Tina. You're hiring and working with thinkers because Rob is an attorney by training and Tina has been an entrepreneur her whole life. This combination means people who have the ability to see the big picture and also know how and what it takes to have the little pieces in between all fit to bring to life what you envision for your build outs. They are incredibly reasonable in their pricing and they don't nickel and dime you for every little thing. Honestly, we are so incredibly lucky to have found them.

The home decor and jewelry here are very original and high quality. I bought an amazing men's…read morenecklace here(molten lava drop hole design) that I now wear almost daily. The friendly, passionate guy who owns this place has been making jewelry for a long time and it shows. Even though the bakeries on the way and Akaka falls nearby kinda suck, this place saved the day. Also check out the few collectible/antique stores nearby. This entire area is a nice retreat from the mass-produced crap that plagues all the islands these days. I will be back (there).

This pretty little botique in Pahoa sells a number of gift items including clothing. You can find…read morejewelry, Hawaiian shirts, candles, sarongs, dishtowels, skirts, scarves, and toys there - most of it representing Hawaiian style and some of it made by local artists. Prices are reasonable and the shop owner was very helpful - even looked through the store with me to find items with Anthurium flowers on them. I bought a men's hawaiian shirt, painted dishtowel, necklace, and postcards for about $50 - a very good deal.

Ace Hardware Pāhoa is an absolute treasure for our town…read more Living in Puna, having Ace Hardware right here in Pāhoa is nothing short of a blessing. Anyone who lives out here knows how big of a deal it is to not have to drive all the way to Hilo for every little tool, bolt, fitting, or household fix. The convenience alone saves hours of time, gas, and stress but what really makes this place special is the people. From the moment you walk in, you're greeted by friendly, knowledgeable, genuinely helpful staff who actually care about helping you solve problems not just pointing you to an aisle and disappearing. Whether you're working on a small home repair, a major project, gardening, plumbing, electrical, or just need advice, someone is always willing to stop what they're doing and help you figure it out. This store feels like what a local hardware store is supposed to feel like community-centered, welcoming, and reliable. You can tell the staff takes pride in serving Pāhoa and the surrounding Puna area. They remember faces, they listen, and they treat everyone with respect from seasoned contractors to first-time DIY folks. The selection is impressive for a small-town store, and they're constantly stocking what people actually need out here. If they don't have something, they'll help you find the closest alternative or order it. That kind of service is rare these days. Honestly, Ace Hardware Pāhoa isn't just a store it's part of the infrastructure that makes living in Puna workable and enjoyable. We are incredibly grateful to have it in our town. It supports local life, keeps projects moving, and helps us take care of our homes and ʻāina without unnecessary trips across the island. Mahalo to the entire Ace Hardware Pāhoa team for being dependable, kind, and consistently excellent. Pāhoa is better because you're here. Mahalo KAPONO JIM

This is a great place for all your garden needs and home repairs and bbqing stuff. I like this…read moreplace. They are friendly and show you where things are located. The parking is easy and it's a big place. Lots to look at. I think it's clean and organized. It's a busy place. I recommend coming here, it's definitely my first choice and a good alternative than the regular home improvement stores.

I can not thank this nursery for making my 95 year old aunt so happy with her Easter flowers. She…read moregot to enjoy them to Easter Sunday and had to go into the hospital. When she returned home Wedensday almost a week after delivery they were still perfect and had not lost a bloom. As soon as she was able she took care of her flowers by clipping the ends and placing them in fresh water.

The flowers we purchased at Kama'ili Nursery are amazing. Beautiful colors. A good place to shop…read morefor Mother's Day 2020.

The shop has a large selection of swimwear, shorts, and shoes for sale. We came in for the snorkel…read morerental and they were really helpful and provided suggestions, like licking the edges of the mask to stick to the head better. Err I didn't actually needed to use the advice but that's good to know. They also sanitized everything so the items were really clean. She was really considerate and suggested that we do a fitting first. The flipper straps are actually adjustable so I didn't see an issue. We rented it for one day and the lady said we could just drop it off in the yard if we came back after hours. The whole experience was a breeze and I felt that she really tried to see what a customer's concerns may be and addressed them without my having to ask! I was also semi-interested in a glass ring and she explained how it came from and such. Just very attentive, responsive, and pleasant. The location is really convenient, easy to spot and park.

I went to rent snorkeling gear. I didn't know anything about what I needed so I asked for help…read more Tiffany found a pair of fins that fit me and handed me a bag with a snorkel and mask in it. She never suggested I do a fitting in the store, or suggested that the mask may not seal around my moustache. She asked how long I needed the rental. I asked if they do it for 24 hours or only by the day, and she said by the day. I asked how late they would be open and she said they closed at 5. I said I would be out after 5, so it sounded like I would need a 2 day rental. After she charged my card for a 2 day rental, THEN she mentioned that if I wanted to return the gear after 5 I could just drop it on the back porch. This would have been exactly the thing she should have told me when I was asking what time they closed BEFORE I had committed to 2 days. I only needed 1 day and she sneakily got me to sign up for 2. When I went out to snorkel that day, the mask was dirty and I could not get the mask to seal around my moustache, so water kept rushing in. I gave it a try but I just couldn't snorkel like that. By the time I gave up, it was after 5pm, so I knew the shop would be closed and I couldn't call or go in person that night in order to ask for a refund. When I returned the next morning. Tiffany was not working. The woman working called Tiffany on the phone when I explained the problem, but would not let me talk to her. Instead she just said "it's not company policy to issue refunds" and brushed me off. After complaining again I was given Tiffany's phone number to deal with her directly. I called and she did not pick up. I left a message and she did not return it. I guess she is too busy running for city council to care about how people perceive her business. I would not recommend this shop to anyone who is not an expert. Know exactly what you are getting and ask about every single rule before you give them any of your money. They will not try to help you. They just want your money.