Called them on a Sunday morning (Mothers Day and they still answered) and was able to get…read moreknowledgeable answers and recommendations over the phone. Very helpful and kind!

Dude answers his phone sounding polite. I start telling him that my car just locked itself on me…read morewhile running at the grocery store parking lot and he cuts me off and super rudely says yes "Yeah I'm busy right right now over at such and such unlocking somebodies car how about you call somebody else." And hangs up on me. Whoa sorry guy. My mistake for calling the locksmith. Guy like a total pr**k

The owner Nate is very nice and accommodating. My first experience was last summer when my air…read moreconditioner was out of fluid. Without an appointment, he took me in in 20 minutes later I was on my way with a cold car. A few months later, I had a mechanical problem and took it over to him and he fixed it up in no time. I will be a faithful customer.

"I first came to Nate at Speed-O Auto Services a few years ago when I needed help swapping out some…read moreparts I'd purchased myself. He was incredibly supportive and patiently guided me on how to ensure I was buying the correct parts. This week, I returned with a recent engine light and oil leak, feeling the familiar overwhelm of not understanding the issue. Just as before, Nate clearly outlined his assessment and costs, instantly putting me at ease. His clarity regarding services, rates, and process has consistently built immense trust, and I truly felt I was in good hands then, and again now. I highly recommend Speed-O Auto Services!

First, I really think the other reviews can't be honest. The price was $200 for me which is mostly…read morecheaper than all 7 towing company's that I called that same day. It was a Sunday and he didn't answer my call but called back within ten minutes. He was very friendly and upfront with me the whole time. Professional and quick service. I had to be towed from Captain Cook to Kona ON A SUNDAY! I had quotes ranging from 150 to 340. Would recommend. Even offered free of charge to take me to a place to eat and wait for my ride.

DO NOT USE THIS COMPANY! Is this even a legitimate business? Guy on the phone (assume the owner) is…read moredownright rude and unprofessional. Called for an authorized tow and was yelled at, word for word, "DON'T F*CKING BOTHER ME WITH THIS SH*T!" Sorry, "bothering" you for a tow when you are a tow company?? No real business would treat customers this way. Other reviewers have experienced the same. STAY AWAY or use at your own risk!

When booking the appointment they said they would handle the third party warranty company. Brittany…read morethe employee working on the phone said she didn't have time to deal with it. 400$ for oil change and the fluid for leak finding and 2200$ to fix the leak. From a business standpoint, it probably makes more sense for the employee to spend the time to talk to the warranty company to get them to authorize the repair than for me to just go take the car somewhere else that will deal with it. Junior who took my call was nice and courteous when I originally set up the appointment. I'm not planning on going back. If your employees are too busy to do the work you might need more employees, or better ones that are capable of handling a working out the logistics of taking a phone call to a warranty company. Ask someone to cover for you, talk to your manager, or even the owner, im sure the owner would be thrilled to know he's going to spend X$ in wage labor to get XXXX$ in money from a corporation.

When I came in, the ramen haired skinny man at the counter, who I assume owns the motorbike outside…read morethat looks like it belongs to my 10 year old nephew, was already rolling his eyes at an elderly lady who needed help, then went outside with her, blowing vape smoke right in her face. When he walks in, he goes to the counter without acknowledging me. I then go to the counter and say "hi I have an appointment for an oil change" he says "That's nice" and blew me off for another few mins. Then I sat around and waited 2 hours and finally had to leave. Rescheduled my oil change for 7am where my husband took the car in. He was very pleasant to my husband other than asking "was that your mom here yesterday" Obviously this man can't get a woman and is taking it out on customers. Just don't go here.

I purchased a used 2018 Hyundai Santa Fe Sport from Aloha Kia Hilo on July 10, 2025 for $13,011.04…read more Within days of driving it, I discovered mechanical problems that appeared to exist before the sale. A later inspection confirmed an internal oil leak and a CARFAX report showed the spark plugs were replaced five days before the sale, suggesting the issue was known. I later found that my Buyer's Order was not marked "AS IS", meaning the sale paperwork didn't meet the required disclosure standards. On top of that, the title and permanent registration were still not issued more than 60 days after the sale. After multiple written attempts to resolve this directly with management, I filed official complaints with: * The Hawaiʻi Office of Consumer Protection (OCP) * The DCCA Professional & Vocational Licensing Division (Motor Vehicle Industry Board) * The Better Business Bureau of Hawaiʻi (BBB) * And notified the Hawaiʻi County DMV Title Office If you're in a similar situation, here's what helped me (sharing for awareness, not legal advice): 1. Document everything -- buyer's order, CARFAX, inspection, payment, communications. 2. File a complaint with Hawaii Office of Consumer Protection (OCP). 3. Forward your case to the DCCA Motor Vehicle Industry Licensing Board. 4. Contact the County DMV if you haven't received your title after 60 days. 5. Keep all responses in writing. I'm sharing this so other local buyers know their options and can protect themselves under Hawaiʻi's consumer laws. My hope is that dealerships across the islands operate with more transparency and timely follow-through. (Attached photos: proof of certified complaint-- redacted for privacy.)

As a veteran, integrity and transparency are values I hold in the highest regard--both personally…read moreand in the businesses I choose to support. Unfortunately, my experience with Aloha Kia Hilo has been deeply disappointing and frustrating on multiple levels. After purchasing a vehicle from them, I experienced a complete transmission failure just 2.5 months later. There is absolutely no reason a transmission should fail that quickly, especially when you're told the vehicle is in good condition. This speaks to a serious lack of transparency regarding the actual state of the vehicles they are selling. What made the situation even worse was the poor communication between the service and sales managers when trying to use my extended warranty. I spent countless hours waiting for calls to be returned, and in many cases, those calls never came. As a customer, especially one who relies on my vehicle for work and to support my family living in a remote location, this lack of urgency and follow-through was incredibly frustrating. A simple courtesy like clear timelines for when the work will begin and be completed would go a long way. But even that was not provided. I do not recommend Aloha Kia Hilo. If you value honest communication and need a reliable vehicle with proper support behind it--especially as someone with responsibilities and people depending on you--look elsewhere.

Seth at Stealth has been around for years. He's a very talented fellow who is active in the…read morecommunity and I trusted his advice totally. Installed a Kenwood system in my 2013 Tacoma and the whole experience made me appreciate living on this island and having people like him around. It was expensive, but not overpriced. He is busy and not just at work. So plan on a month out for installation. I wish I had time to hang out at his store because the people that came in while I was waiting were memorable and interesting. The guy ahead of me was putting $3k in speakers into his car and that conversation should be in my next screenplay! Kidding aside I am so happy with my experience and recommend him with no reservations. Mahalo.

Stealth Audio did a wonderful job installing a Kenwood media player in my 2016 GMC Sierra. The OEM…read moremedia player's screen was starting to fail. This why I had it replaced with this upgraded media player.

A HUGE SHOUT OUT TO POHAI! I took my 99yr Aunty shopping…read moretoday at Target. Suddenly, she was too tired to finish the sm list. I ask Pohai for help. He IMMEDIATELY ask what I needed. He took us straight to the vacuum she wanted, went to get two things in two different sections of the store, then met us back@check out! It's one thing to ask for help finding an item..but, the way Pohai safely hurried to help an elder..well, it just doesn't seem to be that important anymore? ..so when it is..got to be addressed! Mahalo Pohai for being a kind, considerate& knowledgeable team member! Mahalo Target for hiring him!

Pickup is convenient! Do NOT get Shipt!…read more You cannot return items & they do not tell you this upfront. It is extremely difficult to get a hold of a live person. They think noting of telling you an arrival time and then change it to the next day. So, don't count on them if you need something right away. I think shoppers must "claim" your order and several others, so delivery takes a long time. I will not renew my subscription. The one is for the second to last order. It is okay if you never need to return anything. I will do pickup instead.

This was my GO TO PLACE for my wireless needs. Gaine was THE MAN even to get parts to rebuild an…read moreold obsolete phone and even sync it to my car which I thought wouldn't be possible. TOO BAD THEY CLOSED DOWN while no one reported this place has closed nor many internet sites still haven't updated yet even after many years has already passed.

From the owner: Specializing in: - Cellular Telephone Service…read more- Satellite & Cable TV Equipment & Systems - Internet Service Providers (ISP) - Cellular Telephone Equipment & Supplies - Telephone Companies - Consumer Electronics