Great customer service and great prices for our area! Way more affordable than anywhere else nearby.read more

Why are they closed? I went by the other day and was told…read morethat there was a equipment issue and Hawaii Gas was going to fix it. I was also told they were encouraged to increase there prices.

So its evening....they dont fill propane after the sun goes down because "nighttime is…read moredangerous"...lmfao.....so who cannot fill propane at night? ACE Hardware. ....every visit here sucks.

Ace Hardware Pāhoa is an absolute treasure for our town…read more Living in Puna, having Ace Hardware right here in Pāhoa is nothing short of a blessing. Anyone who lives out here knows how big of a deal it is to not have to drive all the way to Hilo for every little tool, bolt, fitting, or household fix. The convenience alone saves hours of time, gas, and stress but what really makes this place special is the people. From the moment you walk in, you're greeted by friendly, knowledgeable, genuinely helpful staff who actually care about helping you solve problems not just pointing you to an aisle and disappearing. Whether you're working on a small home repair, a major project, gardening, plumbing, electrical, or just need advice, someone is always willing to stop what they're doing and help you figure it out. This store feels like what a local hardware store is supposed to feel like community-centered, welcoming, and reliable. You can tell the staff takes pride in serving Pāhoa and the surrounding Puna area. They remember faces, they listen, and they treat everyone with respect from seasoned contractors to first-time DIY folks. The selection is impressive for a small-town store, and they're constantly stocking what people actually need out here. If they don't have something, they'll help you find the closest alternative or order it. That kind of service is rare these days. Honestly, Ace Hardware Pāhoa isn't just a store it's part of the infrastructure that makes living in Puna workable and enjoyable. We are incredibly grateful to have it in our town. It supports local life, keeps projects moving, and helps us take care of our homes and ʻāina without unnecessary trips across the island. Mahalo to the entire Ace Hardware Pāhoa team for being dependable, kind, and consistently excellent. Pāhoa is better because you're here. Mahalo KAPONO JIM

Great service and friendly people. Couldn't ask for more! Location is so convenient even if coming…read moreto Hilo!

Great multiple service, propane fill-get 5 gallons of filtered water. Also sell alkaline water,…read moredollar a gallon.

Super friendly uncle who takes cash only. Here you'll find the basics: drinks, ice and pupu…read more There's also a small section of new to you items. On the weekends the parking lot will be packed with food trucks and veggie stalls.

This review is for Da Dry Fish Kupuna (Donnie) not the Kai Store…read more I've been coming to this store to buy fish for my son for the past 2 years. He loves the Sakura Ahi, but they have been out. I called the number to see when I can get some. First of all Donnie doesn't know how to talk professionally. He exacts words were. No more fish no more sakura. It is discontued. I asked if you catch it then you will make and he gave me a smart remark. I will not be buying fish from him anymore. I will make my own from now on. I can make just as good but it cost me more to do it myself.

I've been coming to these guys so long I forget, but one thing you can count on besides the best…read moreprice for propane is their excellent customer service! Always treat everyone like a valued and special customer, even the lolo ones to a point...

So I called I need it a propane exchange / refill woman that under the phone seem like she did not…read moreknow what I was talking about she's and was very confusing then she said she had transfer me and then ended up hanging up on me bad customer service

We went in to look for leftover Christmas decorations. We ended up not finding any, but the guy…read morethat helped us out was so kind and tried to help us. He walked us around the very clean store to try and help and informed us that they didn't have any, but he also went above and beyond to look up other locations and called the stores to make sure. The parking lot was very busy and crowded so be careful when using it!

I ordered a large amount of materials and paid for delivery. When it was sent and delivered, one…read moreof the items was out of stock. They billed me for it in the total. Later they issued the credit, but I should never have been billed for something they didn't have. Yes I got a credit, but if for some reason I cannot pay it off by the time the 0% financing ends, I will be charged finance charges for an item that they could not even supply me with. This to me seems illegal and at the very least, unfair business practices. Their credit card is always quirky and I have had to spend too much time trying to straighten things out. In addition, most of the employees stand around talking and texting and very few actually help you when you ask for it.

Kea'au Service Station is simply the BEST in East Hawai'i. Pat is the man, and his entire team is…read moresolid. They are honest, work fast, follow-up, and have been so helpful to my entire 'Ohana over the years. HIGHLY RECOMMEND KEA'AU SERVICE STATION in Kurtistown! MAHALO NUI

I been a customer of Keaau Service since 2015! They have never let me down and they work on cars…read moreare bar none! We're talking about Certified mechanics who are honest and good at what they do! The rates for Labor too are better than others! Patrick who is now the lead shop manager/mechanic is awesome to work with! Trust me, if you want your car fixed right the first time, this is the place to go!

The Hooshing propane tank adaptor was stuck solid on the tank. Mr. Angelo Palermo was able to…read moreunscrewed it from the tank. He saved me from having to purchase a brand new 30 lb tank, regulator and hose. This was my first time there. It won't be my last. I am a Happy New Customer.

Worst scamming company on island of Hawaii. Paid them quite a lot of money to build propane…read moreconnection for colleman grills...did not work...went back to the company,was told we never build this cable...when l produced a bill, manager said, this is not our bill....MEVER EVER DO NO BUSINESS WITH THIS COMPANY....

$8+ per gallon of propane. Too expensive and not competitive. Their delivery truck drivers are…read morepolite operating current vehicles.

Pretty much a rip off and very poor customer service…read more Quoted us $8.69 a gallon to have propane delivered on a regular basis to a tank we would also rent from them for a monthly fee of over $12.00. That's nearly double the price per gallon which is wild..... On top of that we had everything set up for install and getting service going and two days beforehand, dude calls and says we have to MAIL or hand deliver him a check or money order ahead of time or he won't do the work.... Ok we were on the mainland so maybe should have mentioned that during the entire month we were discussing things instead of two days prior. We told him we weren't sending anything ahead of time but would gladly pay in person. He said he wouldn't come but then ended up showing up to our house anyway..... Needless to say we just bought our own 100 lb tanks and moved on with life.