Good choices and selections Friendly staff, checkout went…read morequickly Some produce past expiry date

Deli is a quick time savor for after school snacks The staff…read moreare friendly and most of the time vibe is good in the store and pricing is somewhat reasonable

Ran in to get a garden hose replacement. 1. Price was…read morecheaper than HD 2. Friendly cost-conscious staff present immediately to help me choose what would work best for my needs. 3. Great selection of garden accessories and even stylish boots for these muddy Hilo days! 4. Super fast. In and out in less than 10 minutes!

Love this quality supplier and the extra mile they go! This…read moreis always my go to for building materials . So so much better than Home Depot and not more expensive.

Great quality work completed by Robin and his team. Been wanting to get this little project of…read moregetting some ceiling fans install in our house (all the bedrooms and living room). Robin was very professional and Tina helped me with any questions on selection of the fans, pricing and working with us. Highly recommend Big Island Home and Garage for small and big projects.

We recently bought a new home and needed to do some renovations converting the garage to a living…read morespace, building a full outdoor bathroom, leveling the entire back yard and build a free standing carport from scratch, Husband and wife team, Robin and Tina are exceptional in their work ethic. They do an amazing job and most importantly, they think ahead and on behalf of you. When you work with contractors or handymen, very often, you have to supervise and watch their every move and tell them what to do. Not with Robin and Tina. You're hiring and working with thinkers because Rob is an attorney by training and Tina has been an entrepreneur her whole life. This combination means people who have the ability to see the big picture and also know how and what it takes to have the little pieces in between all fit to bring to life what you envision for your build outs. They are incredibly reasonable in their pricing and they don't nickel and dime you for every little thing. Honestly, we are so incredibly lucky to have found them.

I go to Ace hardware for almost everything! I appreciate the friendly and knowledgeable staffread more

Reminds me of a small town hardware store. Nice friendly people working and customers seem to have…read morea good time. Talking story. Some would say a limited selection but so many things can be ordered and picked up some hard to fine items. Nice seasonal item sale.

Friendly staff, the stuff I need. I come here often…read more My Ace Card never works because there is no WiFi and my cell phone won't work in the store. Please add this

Amazing staff. Good selection of hardware and household items. Plants are well sourced.read more

Hardward store/general store in Volcano…read more Good place to get basic supplies if you don't want to drive all the way to Keau or Hilo. Also convenient hours as other businesses in the area have limited open times. On the general store side (front of the store), there are several shelves of canned goods, cookies, candies and other snacks. They also had bottled water, etc. There are also refrigerated and frozen food cases with milk, juice, ice cream, frozen pizza, etc. There is a also a pretty sizable selection of souvenirs. Convenient for the many visitors/tourists in the area. We didn't spend much time on the hardware side. We actually came looking for some firewood, but it looked well stocked with basic hardware items - like paints, tools, etc. Interestingly, the glass case at the front register was filled with smoking paraphernalia for those who are so inclined. Definitely a one-stop-shop for your smoking, snaking, gifting and fixing needs!

We went in to look for leftover Christmas decorations. We ended up not finding any, but the guy…read morethat helped us out was so kind and tried to help us. He walked us around the very clean store to try and help and informed us that they didn't have any, but he also went above and beyond to look up other locations and called the stores to make sure. The parking lot was very busy and crowded so be careful when using it!

I ordered a large amount of materials and paid for delivery. When it was sent and delivered, one…read moreof the items was out of stock. They billed me for it in the total. Later they issued the credit, but I should never have been billed for something they didn't have. Yes I got a credit, but if for some reason I cannot pay it off by the time the 0% financing ends, I will be charged finance charges for an item that they could not even supply me with. This to me seems illegal and at the very least, unfair business practices. Their credit card is always quirky and I have had to spend too much time trying to straighten things out. In addition, most of the employees stand around talking and texting and very few actually help you when you ask for it.

Just a note - HPM makes metal roofing, common use throughout the islands. Used to be called "Zinc-…read moreAlum" and rated as safe for catchment water. There's a catch - HPM claims warranty- 35 years? No way! Hawaii has acid rain. Hawaii has salt, there's no way the roofing from HPM had lasts that long - Im roofing AGAIN- same material same manufacturer- the only way you'll get close to that life is on a sample indoors in a show room. Just sayin. This is 2016, Last HPM on same property was 1993 so 23yrs not too shabby, and maybe a few years over due, but it's not 35. HPM, please revise your statements to be realistic. Twenty years isn't bad for what some call "tin" roof -but at best it's 20- not 35. Hawaiis growing again. Newcomers moving from homes with ceramic, tar shingle and other products unfamiliar with Hawaiis "tin roof houses".

From the owner: At our Keaau / Shipman Industrial Park Location you'll find a full-service drive-thru lumber yard…read moreplus design and manufacturing operations for our Custom Metal Roofing, Trusses and Wall Panels. Shipman is also the location of HPM's Corporate Office, and Human Resource, Bonding and Accounting departments. At HPM's Hilo, Waimea or Kona locations you will also find: Cabinets & Countertops, Doors, Windows & Millwork, Electrical, Hardware, Home & Garden, Closet Organization, Packaged Homes & Home Plans, Paint, Plumbing, Rental Equipment and Tools.

I frequented this place since I was working on fixing a toilet and a few other odd jobs. It appears…read moreto he run by a sister and brother...and let me tell you, the brother was soooo helpful in helping us trouble shoot our problems. You don't find this kind of experience and willingness to take the time to share the knowledge very often any more.

Oh wow, I didn't know this place exist here at Hilo town…read more While at the Hilo Farmer's Market , I met a lady at one of the booth and she recommended Garden Exchange. I was on the hunt for Culantro plant for my mom. We searched all over while shopping for veggie plants back on Oahu. Excited, I asked my hubby to take me to the Garden Exchange, I could have walked over but didn't know it was so close by, one street over from the Farmer's Market. FYI- Parking is located on the other side/back of Garden Exchange not on the main street. I asked a kind staff to guide me to where the Culantro were and killed 2 birds with one stone, I also asked if they have any Hoya plants. I loved looking at the plant selection they have. I ended up with 2 Culantro and came across a beautiful Hoya plant on trellis and for such a great price, I had to get it. Happy with my Hoya plant and culantro for my momma during this visit. I wasn't sure if it would clear agriculture inspection back at the airport, but glad it did. Not sure why the low ratings but I loved my first time visit, I LOVE plants, staff that helped me were all so friendly. Garden Exchange is a well established gardening store, located in Hilo with history dating back to 1964. Make a stop here for your garden needs, super huge store! Keep in mind, Plants are All Sales Final!! I hope there will be more Hoya and hope they have more selections when I visit again.

We love Garden Exchange because we prefer to support local businesses and families. They usually…read morehave a good selection of native plants and trees, often from native and local farmers for fair prices. Staff is always helpful and friendly. We've bough ʻōhiʻa lehua, ʻaʻaliʻi, kou from them in the past.