I went in for some parts for an electrical project. I asked an employee if they carried an item i…read morewas looking for. She looked at me with contempt, said " I don't know" and walked away. She could've said she'd find someone who knew, anything useful like that. I'll never spend another dime there. Just drive into Hilo.

I go to Ace hardware for almost everything! I appreciate the friendly and knowledgeable staffread more

Ran in to get a garden hose replacement. 1. Price was…read morecheaper than HD 2. Friendly cost-conscious staff present immediately to help me choose what would work best for my needs. 3. Great selection of garden accessories and even stylish boots for these muddy Hilo days! 4. Super fast. In and out in less than 10 minutes!

Love this quality supplier and the extra mile they go! This…read moreis always my go to for building materials . So so much better than Home Depot and not more expensive.

Looking for an a/c. They were so helpful!! Christina, Christine, and Sam. 100/10 will come back…read morehere. Everyone was so friendly.

I ordered a large amount of materials and paid for delivery. When it was sent and delivered, one…read moreof the items was out of stock. They billed me for it in the total. Later they issued the credit, but I should never have been billed for something they didn't have. Yes I got a credit, but if for some reason I cannot pay it off by the time the 0% financing ends, I will be charged finance charges for an item that they could not even supply me with. This to me seems illegal and at the very least, unfair business practices. Their credit card is always quirky and I have had to spend too much time trying to straighten things out. In addition, most of the employees stand around talking and texting and very few actually help you when you ask for it.

This is the best business in Hilo for lawn and garden equipment and supplies. We bought our weed…read moreeater here and received above and beyond, exceptional service in getting it set up. I needed to call in with questions about the machine and got expert help from kind, patient and knowledgeable staff. Fair prices that compare and beat the big box store. Mahalo Garden Exchange!

Oh wow, I didn't know this place exist here at Hilo town…read more While at the Hilo Farmer's Market , I met a lady at one of the booth and she recommended Garden Exchange. I was on the hunt for Culantro plant for my mom. We searched all over while shopping for veggie plants back on Oahu. Excited, I asked my hubby to take me to the Garden Exchange, I could have walked over but didn't know it was so close by, one street over from the Farmer's Market. FYI- Parking is located on the other side/back of Garden Exchange not on the main street. I asked a kind staff to guide me to where the Culantro were and killed 2 birds with one stone, I also asked if they have any Hoya plants. I loved looking at the plant selection they have. I ended up with 2 Culantro and came across a beautiful Hoya plant on trellis and for such a great price, I had to get it. Happy with my Hoya plant and culantro for my momma during this visit. I wasn't sure if it would clear agriculture inspection back at the airport, but glad it did. Not sure why the low ratings but I loved my first time visit, I LOVE plants, staff that helped me were all so friendly. Garden Exchange is a well established gardening store, located in Hilo with history dating back to 1964. Make a stop here for your garden needs, super huge store! Keep in mind, Plants are All Sales Final!! I hope there will be more Hoya and hope they have more selections when I visit again.

It wasn't what I expected. It was mostly feed and animal stuff and not the large farm goods I was…read morelooking for.

Been coming here for few years now. workers don't know what they are talking about. Well shouldn't…read moresay all... Spoke to ezekial and he just wasn't very customer service friendly. Where are your happy workers. Those should be out infront mahalo!

Just a note - HPM makes metal roofing, common use throughout the islands. Used to be called "Zinc-…read moreAlum" and rated as safe for catchment water. There's a catch - HPM claims warranty- 35 years? No way! Hawaii has acid rain. Hawaii has salt, there's no way the roofing from HPM had lasts that long - Im roofing AGAIN- same material same manufacturer- the only way you'll get close to that life is on a sample indoors in a show room. Just sayin. This is 2016, Last HPM on same property was 1993 so 23yrs not too shabby, and maybe a few years over due, but it's not 35. HPM, please revise your statements to be realistic. Twenty years isn't bad for what some call "tin" roof -but at best it's 20- not 35. Hawaiis growing again. Newcomers moving from homes with ceramic, tar shingle and other products unfamiliar with Hawaiis "tin roof houses".

From the owner: At our Keaau / Shipman Industrial Park Location you'll find a full-service drive-thru lumber yard…read moreplus design and manufacturing operations for our Custom Metal Roofing, Trusses and Wall Panels. Shipman is also the location of HPM's Corporate Office, and Human Resource, Bonding and Accounting departments. At HPM's Hilo, Waimea or Kona locations you will also find: Cabinets & Countertops, Doors, Windows & Millwork, Electrical, Hardware, Home & Garden, Closet Organization, Packaged Homes & Home Plans, Paint, Plumbing, Rental Equipment and Tools.

Great quality work completed by Robin and his team. Been wanting to get this little project of…read moregetting some ceiling fans install in our house (all the bedrooms and living room). Robin was very professional and Tina helped me with any questions on selection of the fans, pricing and working with us. Highly recommend Big Island Home and Garage for small and big projects.

We recently bought a new home and needed to do some renovations converting the garage to a living…read morespace, building a full outdoor bathroom, leveling the entire back yard and build a free standing carport from scratch, Husband and wife team, Robin and Tina are exceptional in their work ethic. They do an amazing job and most importantly, they think ahead and on behalf of you. When you work with contractors or handymen, very often, you have to supervise and watch their every move and tell them what to do. Not with Robin and Tina. You're hiring and working with thinkers because Rob is an attorney by training and Tina has been an entrepreneur her whole life. This combination means people who have the ability to see the big picture and also know how and what it takes to have the little pieces in between all fit to bring to life what you envision for your build outs. They are incredibly reasonable in their pricing and they don't nickel and dime you for every little thing. Honestly, we are so incredibly lucky to have found them.