We went in without really understanding what we needed. They listened carefully and helped us…read moreproblem solve. They laid out all of the parts we needed and explained how to complete our project. They were fast, friendly, and above-and-beyond helpful.

They have a nice, well organized, clean shop. We needed Pex A but they only carry Pex B. They are…read morevery friendly and we were able to get most other stuff on our list. We ended up having to drive to Kona to get what we needed.

This is a small family business that we have had two experiences with. Jay's daughter runs the…read moreoffice and is most knowledgeable and helpful in her consultations about the design of a kitchen renovation and tracking the process as it unfolds. Her husband and Jay's son in law is in charge of installation, and he and his team are courteous, competent, and thorough. On this second design and installation he returned to adjust the tolerance of hinge settings to assure a tighter close when he noticed mold on our glass cabinet doors. He took them for further treatment and re-installed them when that task was completed. We were fully satisfied with Jay's Custom Cabinets' first design and installation in our first home. When lava took that beauty and we found another, we, of course, turned to them for the updating of the kitchen of our new home. We experienced the same level of courtesy, competent expertise, and working relationship. Sadly and unfortunately, the pandemic forced the company to purchase wood from a different manufacturer and from the start Jay informed us of this. We were not sure why he did this, but now we know. The bamboo cabinetry which is beautiful is molding. Black and white mold on the front and back of the cabinet doors. They gave us a spray bottle of mold remover, but it is ineffective as mold has seeped into the bamboo and is no longer merely in the surface. We know that they sealed the wood and that they did the expected. But they refuse to consider their liability any further than this. They informed us that since we live in a tropical area with heavy rainfall, ww are partly responsible. But they ignore the fact that the home we bought is 26 years old, and its original cabinets did not mold nor smell moldy. Sadly, they are saddled with inferior wood to work with OR perhaps it's only the bamboo option that is questionable. We can recommend Jay's Custom Cabinets but beware of the poor quality of wood they are stuck with. Bob C

In looking for not HD cabinets I found Jay's. Robin greeted us as we entered their showroom and…read moreimmediately made us feel welcomed and valued. We were so impressed with Jay's that we ordered our new houses cabinets from them. Jay's took great care to make sure that the cabinets would be correct by taking onsite measurements and submitting very detailed drawings of the cabinets. Dates were agreed upon and contract signed. To our great surprise and delight our cabinets were ready early and I actually had to ask for a small delay in delivery, which they graciously agreed to. Day of install arrived and Jay's was perfectly on time. The whole crew were extremely professional. And I am the proud owner of not just cabinets but well built pieces of art. If your looking for quality cabinets on the Big Island do yourself a favor and go see Jay's Custom Cabinets.

Everett responded within 10 minutes of my inquiry through YELP and came that day to give me an…read moreestimate. I am so impressed with the quality of customer service and work provided that I recommend him highly! Wish all the contractors provided this kind of service. He even installed my carpet within days of contacting him and took time out of his weekend schedule to do the job. I am definitely telling all my realtor friends about him. Thank you so much Everrett! (Btw, Everrett even came in the midst of the COVID pandemic)

I have an older rental property and in need of changing the carpets to luxury vinyl flooring. I…read morefound Flooring Etc through Paradise Flooring as I was getting the materials from them. Karen helped me from the beginning to the end. She was very patience with me as I have no knowledge about vinyl flooring and installation. I also explained to Karen I have a budget to work with and we managed to work within my limit. Everett did a great job on the flooring installation as my tenants were so happy with the results. Very well organized and right on with the timeline. I'm lucky to find good contractor especially now with covid issues, where a lot of companies just take your money, don't do a good job and gave you problems.

They do all, and quality . Sell tanks, filters , light UV, repair, clean. Been using for 20 yearsread more

Small shop out at Shipman. Open Monday through Friday only. Front desk is very helpful in getting…read moreprices. They run out of stock fast. Call and check.

We had Robert of RAD Builders enclose our condo patio, install 4 windows and a front door…read more The quality was excellent and timely. I will definitely hire RAD again when needed!!

After our Dad passed a little over 2 years ago, we find it very difficult to find anyone in or…read moreclose to Ka'u to do any home/remodeling work. After a few frustrating months of asking & calling every contractor I could find around the island, it was such a relief when Robert from RAD Builders responded within a day and then offered to call me to talk about the work I needed done. Not long after, he visited the house to get check out the bathroom/shower that we needed fixed and to provide me with the quote. Throughout the process all the way to when the work was done, Robert kept me well informed and was always prompt and thorough when answering all of my questions and concerns. Robert worked with us based on our set budget and the overall quality of services we received exceeded our expectations. We are grateful that we finally found an honest and reliable team that will help us keep our family home strong & taken care of as my Dad would have wanted. We've already requested for another quote to get more work done on the house so definitely looking forward to working with Robert again. So if you're looking someone do some fixes/remodeling for your home, I recommend you call RAD Builders. Thank you!

I hired Barret sometime ago, probably 10 or 11 years ago to do crown molding in cherry wood above…read moreand around my very plainly designed cabinets. A lot of other woodwork was involved, but having just "refound" Werk Arts, I wanted to drop a line. Barret is very professional, exceptionally clean when working in your home, and superior in his attention to detail and artistry. I am still enjoying his workmanship. Would hire him again anytime. You can't go wrong.

Working with Barret is always great. We can always rely on his professionalism and expert…read morecraftsmanship. He helped us upcycle four mirrors that we found over twenty years ago. We were able to show him a picture and he executed it on point, resulting in amazing mirrors with mango wood made to look like a live edge and painted black wood border. Our team and customers will enjoy in years to come.

Six stars!!! I got service just two days after I called, due to an open slot. They fixed my failing…read moregarage door opener quickly and for a reasonable price. And get this: they cleaned the smearing grease of the old opener from the floor of my garage and from the roof of my car. That is WAY beyond the call of duty. This is some of the best service I have ever experienced anywhere!

I would highly recommend Gab's!!!! They did an incredible job and got my garage door working even…read morebetter than before. They arrived on time, were very professional, extremely knowledgeable about everything and charged me a very fair price for the work. I will be referring all of my friends to them if they need garage door repair or even a new garage door installed!!! Super happy with Gab's!!!

Oh wow, I didn't know this place exist here at Hilo town…read more While at the Hilo Farmer's Market , I met a lady at one of the booth and she recommended Garden Exchange. I was on the hunt for Culantro plant for my mom. We searched all over while shopping for veggie plants back on Oahu. Excited, I asked my hubby to take me to the Garden Exchange, I could have walked over but didn't know it was so close by, one street over from the Farmer's Market. FYI- Parking is located on the other side/back of Garden Exchange not on the main street. I asked a kind staff to guide me to where the Culantro were and killed 2 birds with one stone, I also asked if they have any Hoya plants. I loved looking at the plant selection they have. I ended up with 2 Culantro and came across a beautiful Hoya plant on trellis and for such a great price, I had to get it. Happy with my Hoya plant and culantro for my momma during this visit. I wasn't sure if it would clear agriculture inspection back at the airport, but glad it did. Not sure why the low ratings but I loved my first time visit, I LOVE plants, staff that helped me were all so friendly. Garden Exchange is a well established gardening store, located in Hilo with history dating back to 1964. Make a stop here for your garden needs, super huge store! Keep in mind, Plants are All Sales Final!! I hope there will be more Hoya and hope they have more selections when I visit again.

This is the best business in Hilo for lawn and garden equipment and supplies. We bought our weed…read moreeater here and received above and beyond, exceptional service in getting it set up. I needed to call in with questions about the machine and got expert help from kind, patient and knowledgeable staff. Fair prices that compare and beat the big box store. Mahalo Garden Exchange!