Always super friendly and knowledgeable. I have better luck finding things here than any other…read moreplace. Stock isn't always great but that's island living. And they actually ask if they can help you which HPM NEVER does.

Bought 4 Google cameras and a Google hub. They do not have a Google home hub max (not that I saw)…read more People were very friendly and helpful. We're excited to get these going. Lowe's did not have a Google 30ft cable. We had to order that separately online from Google. Let's all hope it gets here soon. We want these cameras up and running asap. Oh and the garden section is always nice and clean here. Thanks everyone for your patience with me and all my questions.

Sadly we have been treated terribly by this company…read more We first discovered a leak in the tank provided by the company about 4 months ago. The owner Scott Unger told us that he would fix the tank once it got to 10% full. We notified him when it was 17% and he told us to wait. After returning from a trip we noticed that we are at 5% probably due to the leak. I contacted Scott and was told that it's not worth his time coming up to Waimea and that we should call Hawaii Gas. Now with the leak I am afraid to operate my heater or my stove as I don't want to run out and it is cold up here right now. I totally understand when it's not profitable to service an area and I would have been fine with switching to the other company if he would have just said so earlier.! He just chuckled and said sorry. Really? This was beyond unprofessional. Now we are about to run out of fuel used for cooking and heating our home and I doubt we will ever see the money he offered us to compensate for the major amount of gas leaked or our deposit. I really hate to write this review because I like to support small local businesses but I think this is one of the worst things a business can do to a customer.

We spend a lot of money at Ace and we purchased a tent cover at the Kona store 4 years ago and it…read morelasted all 4 years but was getting tired. We had to temporarily take down the tent so we purchased a new one (another $200) and in 2 months the center seam the glue failed and it cane apart. Called Ace and we were rudely reminded ALL SALES ARE FINAL!! Thats great so all sales will be stopped from your store by our family! Last purchase was our FINAL purchase!!

I spend so much money in this store. And I will never step foot in the Kona one again. I was in…read morethere earlier on the day to purchase plastic sleeves and I ended up getting the wrong size. So just know I went to do the exchange with my receipt and I got to grab the right size and CARINA comes up to me and tells me to take my bag to the front and leave it with the cashier. I was holding a huge glass fishbowl and the right size bags. At first I was like sure I placed my bag upfront then as I was walking back to the aisle I was in I stopped and dropped my items and left. Carina be labeling people. Mind you had a white guy with a full on back pack on his back. He was ok to shop with his bag. If you're going to approach me with that non sense it better go for everybody CARINA.

I would never recommend this business until they fire the girl that works at the front desk (Kui)…read moreNever have I experienced someone so exceptionally rude from the moment we walked in like she couldn't be bothered to help us! Every single response that she gave was filled with attitude, a smart ass response she even told us to get our phone fixed. I would never recommend this business until they fire that girl immediately. She needs some serious help with customer service! And it wasn't just us. There were additional customers who walked in and she was rude to everyone who walked in.

Nice friendly and quick service ! Good price who needs to buy a truck when you can rent one!read more

The staff was so kind and friendly I was approached many times and asked if I needed help and every…read moretime I needed help they were right there to tell me exactly what aisle I needed. Shout out to meeting cisco_mobiledetailing (that's his instagram) he pointed out the pressure washer that I purchased. Thank you so much for your expertise. When purchasing the pressure washer, I was able to open it and make sure that the fittings were correct . Then when purchasing blinds, they even cut the blinds for me to my exact size. I really appreciate my Kona Home Depot

We purchased a couch from Home Depot online. It was shipped from California to Kailua Kona Hawaii…read morevia Estes. The couch was delivered by Kona Transit driver Makea. He was friendly, professional, knowledgeable and helpful. Makea was a great representative of Home Depot, Kona Transit and Estes' commitment to excellent customer service.

Great customer service and great prices for our area! Way more affordable than anywhere else nearby.read more

Why are they closed? I went by the other day and was told…read morethat there was a equipment issue and Hawaii Gas was going to fix it. I was also told they were encouraged to increase there prices.

Worst customer service ever!!! Gave up on my order after 4 weeks of waiting for a response from the…read moremanager. I wonder if they treat all customers this way

From the owner: Medical Gases, Welding Shielding and Cutting Gases, Refrigerant Gases, Bulk Gases, Specialty Gases,…read moreWelding Supplies, Safety Products, Industrial Tools and Supplies, Equipment Rentals