If there more stars I would give more stars!! In early 2025,…read moremy 2014 Ram 2500 Powerwagon had a bad tick and it turned out to be a bad lifter that wore the camshaft... long story short, I needed a new 6.4l hemi for my truck. I got quotes for it from about 11 different mechanics. I went with 5 MILE AUTO CENTER because of the communication and the transparency of what was included and how much each item would cost. The work was done in the promised timeframe and they kept me informed on the progress and answered questions every time I had them. Then when I came in after done work and made my final payment I was informed that not everything they quoted was needed and they were able to do the work for less than what they thought and agreed on. THEY WERE TOTALLY HONEST AND ACTUALLY CHARGED ME OVER $500.- LESS !!!! I could not believe it! I have not met anyone like that!! Then later on after about 2 weeks, the fan was still much louder than I was used to (turned out my old fan clutch was actually broken and that is why it was so quiet) he replaced it and put in a new one, all under warranty, did not charge me a dime! In addition they topped off my transmission fluid which was low, for no charge at all. My experience with 5 MILE AUTOMOTIVE CENTER could not have been more pleasant! A huge shout out to the 5 MAC and everyone who works there, I d recommend them for any work you need done on your car! They are HONEST, CARING and TRUSTWORTHY, and of course, my truck runs like a champ now!! Will take all my vehicles there if I ever need anything.

I'm not great a dealing with cars or mechanics. I don't understand them and so feel vulnerable when…read moredealing with people who do. It comes down to trust and the experience I had at 5 Mile Auto, took a weight off my shoulders. Every employee I met there was professional and always willing to answer questions. All around great experience during a frustrating time dealing with a damaged car. Would highly recommend.

OMG. Called in advance to confirm they'd install my own brand-new parts. I needed an entire…read moreexhaust system replacement on my work-van, and had no problem paying their labor rate to have them do it. They'd done work for me previously, two years earlier, did an excellent job at a fair price, and I highly recommended them after that. I'm a decent mechanic and normally do my own work, but an injury prevented this after I'd bought the parts from Amazon (hospitalized). Ron told me to bring it in at 8 am since they didn't take appointments, "So they could make sure they'd have everything needed to do the job". I explained that I was two hours away so asked if I could drop it off the night before, making me first-in-line for the next morning. He said that would be even better. I didn't want to leave the house at 5:30 AM just to make sure I was first in line (really glad now that I didn't). It had to be done the same-day if my wife couldn't pick me up. It's a major event to pull this off because my wife works around the USA in federal courtrooms, and is normally only home on weekends, so we had a rare weekday time-window to pull this off with two drivers. She flew back into town the night before and stayed-overnight to make this happen. I pulled in at 3 PM Thursday afternoon after a two-hour drive down, and Ron shockingly told me he'd need to keep the van 4-5 DAYS before he could get to me. WTF? "You guys who bring in your own parts move to the end of the line. MY CUSTOMERS come first!" I was stunned. I WAS A REPEAT PAYING CUSTOMER!! "I don't care if you even came all the way down from CANADA! It's not my problem". We didn't come from Canada, but 12 miles short of that. USA. Didn't care that I was a repeat customer who'd highly recommended him in the past. He then told me that he wasn't going to commit to doing my repair "Because someone else may come in who needs a $1000 catalytic converter replaced, and they're my priority. I won't risk losing their business because I'm doing your job". Of course. I did my best to stoutly shame him into being held accountable to some sort of human decency and accountability, that I had acted solely on his instructions in bringing it down, reminding him that in dropping my rig off the night before, I'd be first in line for his 8 AM chaos. Seeing that his brash, crass, BLUNT rudeness wasn't running me out of his office, and that I was holding him directly accountable, he reluctantly responded that I'd have to leave it overnight, and he'd TRY to get it done on Friday. Refused to GUARANTEE this 1-hour job was going to be done, 'because the electricity may go out or something'. Playing games. COULDN'T BE TRUSTED. Didn't need or care about my business. I pressed him several times for a guarantee. Refused to give one. He assured me that he was the only shop in town that would install a customer's parts, which was a lie, and I told him BS. Apparently that line works for him. He then told me that he was working alone that day because his partner was in the hospital. He told me the exact-same-thing two years earlier. I say bullsh!t. I wasted five hours of my time and $50 in fuel, and my wife, two hours and $35 in fuel. I charge $150-an-hour for my time, and my wife $85-per-hour for hers. I'll never recommend Discount Muffler again. I acted in good faith. Ron did not. While I was there, a woman was going to have her cat replaced on her 2000 Toyota Tacoma. Ron had previously replaced her forward cat, and this time it was going to be the rear. He told her $556, and she asked when to bring it in, she then being told 8 AM the next morning. That cat can be bought on Amazon for under $100, less for Ron, and YouTube will show that it's a 30-minute job for a professional to remove 8 easy-access exhaust bolts and 2 gaskets, no welding, and then replace the same. $450+ profit in 30 minutes. That's $900-an-hour. That example is why MY business moves to the end of the line. Mechanics routinely rip customers off, and this is no exception. No way in hell would I agree to paying $900 for my 1-hour job. Prey on the unknowing. My wife couldn't believe what she was seeing. I have no problem with him choosing to favor large-profit jobs over those like mine.  That's his business model.  That's how he shuffles those showing up at 8 AM.  My problem is that he never informed me of this over the phone, before we adjusted OUR lives and schedules to make this happen.  I needed and expected same-day service, my only requirement, and he knew that in advance. His attitude was that he was doing me a favor to do my work, and that I was a very low-priority due to bringing my own parts.  My entire exhaust system, catalytic converter, muffler, and pipes, only cost me $237! Ron should NEVER be dealing with the public.  He should hire a service writer. Find another shop. Spokane deserves better. Stop rewarding this BS.

After hitting too many pot holes in Spokane's streets, my muffler was loud and a tail pipe lost…read moreits support so it was hanging low. After finding Discount Muffler took my truck in to see if it could be repaired only to find it was beyond repair! I was dreading the replacement cost and time needed to do the work, but I was amazed at the low price they quoted me to replace the muffler and tail pipe. They had the entire job done in about 30 mins!! Why did I wait so long?? My truck sounds so much better!! These guys are Amazing!! They were friendly, honest, affordable and fast!! I highly recommend this business!

Best car buying experience I've ever had. Excellent customer service and no pressure. They were…read morewilling to work with me to get me in the car I wanted. I highly recommend buying a car with them!! Thank you Dan and all the staff involved with my purchase!!

We visited Parker Subaru in Coeur d'Alene with no intention of buying a car…read more None. We were there to look, learn, compare, and maybe file the information away for some future decision. Apparently, Parker Subaru did not receive the memo. For context, my wife and I have purchased 22 Hondas over the years and currently own a 2025 Honda CR-V Sport. So, for us to break our Honda streak--and while already owning a vehicle in this same general category--says something. Yes, we were impressed with the Subaru Outback, but this review is not primarily about the vehicle. Cars are personal decisions. This review is about Parker Subaru, and especially about Kyrus Condon. The dealership itself checks every box: immaculate facility, comfortable design, wide selection of models, trims, options, and colors, plus an indoor service bay. Everything about the place felt clean, organized, and professional without feeling cold or corporate. And the people were even better. Every person we met was a true professional, including Vance Allen in finance, which is usually my least favorite part of buying a car. Vance made that process clear, comfortable, and surprisingly pleasant. But Kyrus Condon is the one who turned a casual visit into an outstanding experience. Think of the worst attributes people often associate with car salespeople. Now imagine the exact opposite. That is Kyrus. I am in my 70s, so naturally anyone in his 20s still qualifies as a "kid" to me. But from the moment he greeted us, we had the sense that he genuinely had our best interests in mind. Not as a sales technique. Not as a polished routine. It simply seemed to be who he is. Kyrus has the rare ability to make you feel like work is his excuse to meet people and try to make their day better. You cannot train that. You cannot script it. And then there was his knowledge. My wife and I could not get over his database. There was not a question we asked--and I ask more questions than a toddler on his first trip through a natural history museum--that he did not answer quickly, clearly, and accurately. At one point we began trying to manufacture questions just to see if we could stump him. Curses, foiled again! After our test drive--which was supposed to be nothing more than information gathering--we found ourselves asking Kyrus for the sale. That, I suspect, may qualify as a lane departure of its own. From there, the next steps were easy, pleasant, and refreshingly free of pressure. And that includes the pricing. I came in mentally preparing for the usual dealership dance, but Parker Subaru presented a price that beat both my best-case scenario and what I was already willing to pay. It did not feel like something we had to wrestle out of them. It felt like one more expression of how they do business. Parker Subaru earned our business. Kyrus Condon earned our trust. And now, somewhat unexpectedly, I find myself not only happy with the Subaru we purchased, but also contemplating whether our relatively new CR-V should be traded for an Outback Wilderness--because apparently, once Parker Subaru gets your attention, it does not let go easily. Highly recommended.

Julie was wonderful! Made the entire process as pleasant as it could possibly be. No pressure, no…read morenonsense. I felt heard, respected, and that I got a good deal.

From the moment we walked in the parking lot we felt good. We met Julie and Shawn who helped us and…read moreanswered all our questions. It took us about 1 hour to decide and we made the best choice for us. Julie had been wonderful and very patient with us. We enjoyed all the drive tests. We walked out with a new Toyota 4Runner TRD. Thank you Parker Toyota team!

Even though it was my first time in a salvage yard, the personnel were helpful in navigating the…read moreyard and the specific cars I was looking for. I found the center caps for my Honda and the price was very reasonable. Great place to find parts!

I have been a customer of Pull & Save for nearly 30 years. In all that time I can not remember a…read morebad experience or rude staff. They have always been courteous and well trained in their inventory and processes. Just today, July 9, I was there for a drag link for a Jeep Grand Cherokee, the staff knew exactly where it was, and directed me to various vehicles to check for the part. I highly recommend this for the do it yourselfer, with today's expensive newer vehicles, it makes sense to repair your current vehicle. Take plenty of tools, take your time, and enjoy the searching.

Took my truck in to be serviced. They were able to get to it and done quickly and cleanly.read more

I bought a car from this dealership about a month and a half ago. I received the worst service that…read moreI have ever received from their salesman (Dennis). He lied to us and told us that nothing was wrong with our vehicle and that it had even been checked by their shop which it had not. Within the first week of owning our new used vehicle several things had broken which they claimed no knowledge of. After contacting them several times over a few week period they finally got back to us and agreed to fix only the cheapest of the many problems wrong with the vehicle. I would never recommend anyone to waste their time or money at this place!