First time going to this place you have to pay $2 to get in. They have computers that can locate…read morethe vehicle you're looking for & then they'll even print you out a ticket showing you every row the car you're looking for is on. I needed a Part for a Cruze and they had like 6 Cruzes on the lot but the first one I went to had the parts I needed so 'no need to go looking at the other ones. Workers are friendly I have no complaints I recommend this Company. 10/10

The best place to buy a car or truck. Everyone was so nice and made the process easy. I sold my…read moretruck and they gave me a very reasonable price.

CarMax the company (not this particular store) has an ideal quick, 1-2-3 process when it comes to…read moregetting a car, and for the most part, we did until we didn't, and 4 credit checks later the process was resolved. Had this been an issue on my end I would've understood but it wasn't so I was more than irritated. When I got here it was obvious that I was aggravated and Tracie came in & immediately took action to get to the bottom of why Carmax kept messing up my application. Very patient, determined, & kind had it not been for her I WOULD NOT AT have bought anything from this company. Carmax company This particular store Tracie

Listen, these guys are for real. I made my initial inquiry concerning a truck I was planning to…read moresell. I had a figure in mind and guessed this would be some nasty typical strung out negotiation. Just not true. Offer was fair and never changed. Transaction also very easy. Thanks and I hope to have the opportunity to deal with y'all again ! Dave

Great! It was easy and quick, and there was no haggling. I sent them pictures of my car, let them…read moreknow what I wanted price-wise, agreed, and dropped off the car. The paperwork took about 15 minutes, and I got my check. I highly recommend.

We bought our Jeep from a dealership in Northern Virginia, so our experiences at Salsbury's has…read moreonly been for service. That said, they have always done good work for us, and my only complaint would be that their estimates of when the work would be done have sometimes been a bit optimistic.

In summary. 1. Made…read morean offer on a car 2. Received racist reply 3. Got the "let me go and ask the boss" game. 4. Got the "what do we need to do to get you into this car" game. 5. Never talked to anyone in Senior Management even after requesting such, just sales managers. 6. Was offered $250 off.... ---- I was working with Jarrad via email and text to try and buy a Wrangler and after I made an offer, he responded with "Man if I could do $33, you don't think I would have told you that? Give me $33,750 and bring me some spring rolls and pho" (I am Vietnamese-American). Since this was obviously wildly inappropriate, I sent the dealership a message via FB to have the Owner or GM contact me. Jarrad called me back and apologized. Several hours later, Tabbatha the Internet Sales Manager called to say that the she had been asked to call me to apologize and asked me the details of our interaction (not sure why she didn't just ask Jarrad). She said she would speak to the Owner to see what she could do. Several hours after that... Jerry the Sales Manager called me to say he also been asked to call but had no details... Not sure why he also didn't ask Jarrad or Tabbatha. Jerry also apologized but couldn't turn off his salesman hat, consistently trying to *see what we can do to get you into this car* and in the end offered me ***$250*** off what Jarrad offered me. At that point I just wanted to get off of the phone. Needless to say, I would not recommend this dealership.....

My car had some messed up interior and I went to pull apart and god some interior parts in great…read morecondition the people were so nice let me in with a EMS free admission I loved it it was a great experience jesse was a great help

I wish I could leave 0 stars. The manager Craig is extremely rude and speaks to his employees and…read morecustomers like crap--- particularly people of color. On a few occasions I've asked to speak to the manager, only to be told that he left early, leaving his store severely understaffed. Don't go on a Wednesday or Thursday. Wheelbarrows are all over because there are only 3 staff members working, and they are all overwhelmed. When the manager is present, he's hiding out in his office instead of helping his team.

Oh Oh Oh O'Reilly! I come here often because it's right by my house...and I have an old truck…read more It's on Florida Blvd near (what used to be) BR General Mid City (thanks a lot Bobby Jindal. One last parting shot, eh? No one in their right mind would vote for you for President, but I bet we'll be stuck with you in the Senate for a while. Ugh. You're terrible.). This location isn't really clean and sparkly, but the people working here seem to always be in a great mood and are always ready to help out. Yesterday the clerk got off a stool and hobbled in obvious pain to get my brake lights off the shelf, which I would have happily fetched for myself as I saw her limping, but she insisted. I've seen them giving a lot of advice to customers too. Always with a very positive demeanor. Proximity and customer service are definitely earning my business here.

staff here is highly unprofessional; for starters your going to wait 15+ mins to even be spoke to…read moreat a counter; there's a short girl whom acts as if she doesn't have to help customers and it's nerve wrecking.... no one here care nor do they even try to assist... I'll be uploading video proof