I purchased a summer home in the Keene area six years ago. I was impressed by Penelope's…read moreinventory, which included some nice quality furniture along with accessories and knickknacks. I furnished my little house with many finds from this shop. But times have changed. Nowadays, the shop is dirty and disorganized. Their filthy upholstered furniture is unsanitary and not fit to be sold. Wooden furniture is pitiful and cheaply made. Not worth refinishing. Maybe you'll find a plate or picture that you could settle for, but there are several other places in the area where you can actually enjoy hunting for bargains. The owners need to clean their store and discard the junk. Until then, I won't be back.

Nice shop. Eclectic furnishings from vintage near colonial furniture and fixtures to 1930s on up…read more If you're looking to find a new-to-you piece Penelope's is a good place, for sure. Always find something interesting there and the owner and staff are helpful and responsive. The inventory changes weekly, and you can ask if they tend to get certain things.

Well curated. Good quality. Fair pricing. I have both bought and sold. Very satisfied. Sarah is…read morealways friendly and helpful.

Nice shop. Clean and well-organized. All items are fairly…read morepriced and in great condition. I always stop by when I'm in the neighborhood.

Out go to place for quality well priced vintage items. We moved back to NH over a year ago and I…read moreswear every room in our house has a piece we bought from here. Mark and his wife are so great, and they find the best items!

Recently discovered this place and love it. Bought a beautiful solid maple wardrobe at a very…read morereasonable price. Very clean, functional, and looks wonderful in my bedroom.

After writing my last review and also filing with the BBB, I got a call from Nan, the owner. She…read morewas rectifying the situation by a) calling me back, b) explaining why I haven't heard from them, c) sending me a check for my sold items, and d) apologizing several times. I received the check, which was fair, and I appreciate that. She said they haven't sent one until now because I dropped off mostly winter items that took time to sell. Okay, I'll buy that. And as for their lack of communication, I guess they were experiencing phone issues during their relocation. In the end, I do appreciate her willingness to respond and to fairly pay me for what was sold. I do still think they need to improve their customer service skills in responding to their clients in a more timely manner. It sounds like they're working on this, and should be better now that they're getting back on their feet after the move.

Very poor communication skills and business management !…read more 1. Kept an item that did not sell. (All items that do not sell are suppose to be returned to original seller.) 2. Refused to give me copy of the consignment contract (for her records only) 3. Did not receive a printout of how much she got for each item. 4. Gave me a personal check , not a business check, 5. No call backs 6. Owner keeps 3 x times the amount you do for a sale. Plus a huge percentage of total sales. SELLERS AND BUYERS BEWARE $$$

Don't bother bringing donations here! I went to drop off some clothes since all of the other thrift…read morestores in the area were too full to accept donations, but after my experience here I would've rather brought them to the dump- it would've been a more pleasant experience. I brought in my first bag, which they dumped onto the floor and shuffled through each piece of clothing one by one, commenting "Ew!!" and "we can't sell that" as they shoved the pieces of clothing back into my arms (which they proceeded to do with about half the bag) while other patrons passed and watched. It was humiliating! I brought my donations elsewhere. Save your time and go to any of the other stores in the area.

if you are looking for Vintage items at a good price , stop at More! They also have a large…read moreselection of toys for kids at an amazing price !

What a great outdoor store. Great products in stock and So helpful. Even put our kayak rack on…read morefor us and showed us how to do it.

I was surprised to see another Sam's Outdoor Outfitter's as I thought the one in Brattleboro was…read morethe only location (no mention that I've noticed in that store of another branch). The lay-out of this location is much easier to navigate than the downtown Brattleboro location. I was a bit disappointed that the women's section was not as interesting as the men's section. I love their t-shirts but you just don't have that same selection from the women. Prices are pretty steep on many of the items (try to grab from the discount racks if you're on a budget). We've bought several clothing items now and the quality is very good so it's worth spending extra. Staff is not that friendly or helpful which is a negative. Plenty of parking and a great place to browse as they have many interesting displays.

What a GEM! I'm so glad I found this little treasure trove. I could've spent all day in there, if…read moreit weren't for my hubby & kids waiting outside in the car for me! If you LOVE antique jewelry, you gotta visit!!!

So, their Closing time is now 5:00pm, since it's their Non-Holiday period. The Mgr was pleasant,…read morebut not apologetic, about not having a Store Hours sign...