Great service! It's nice that this shop is close to my house! J was very nice and friendly! It my…read morefirst time coming in! Great prices! They had all the fogger batteries and pods and even the new flavors!! The second time I was unsure what flavor I wanted and he helped me out and he gave me some great advice on what to get and I loved it! I plan on coming here more

Very informative I came in asking for a 510 battery & got helped with multiple options.read more

Store is always clean and well stocked. Customer Service is ALWAYS above and beyond whenever I go…read morein. They have a HUGE Selection of items to choose from and typically always have what I'm looking for. And you can't beat the prices either. Always a great deal over other places in the area. And one of the guys that works there has the sweetest Doberman Pinscher too!

Great product and item selection , awesome workers, fair prices with nice deals, and just good…read morevibes all around

The other day, I stopped in here because I saw a sign showing a new dispensary is now open. They…read moreare in a shopping center with plenty of parking. The customer service was decent. The products they have are respectable. I can see myself going back here.

I've been a loyal customer since they have opened this locations they started a rewards program…read morethat doesn't work I called to asked what they would be able to do for me since I've been having this issue for a 1-2 weeks now I come almost every single day today it was Alexa and another young lady , the young lady answered the phone already seems like she's upset off rip I'm calling to figure out why the rewards system constantly says the order # doesn't match my account and she said I have to wait an hr although I've already expressed the issues with the rewards system poor attitude poor customer service especially when my fiancé n I come n spend WELL OVER 100 every time. She needs a coaching on her tone & not being knowledgeable on things the app has to offer I didn't want to continue to talk to her due to her being dismissive and not offering any solution

my bf and i came in last night around 10pm. the workers were very attentive and gave us a discount!…read morethe have a wide variety of glass that you don't normally see at other shops.

Sells fake wax/buds. Owner says they get it straight from the source then tries playing dumb like…read morethey dont know it's fake and how to verify the QR code. Insisted on selling me this specific brand and said it was legit that they got it straight from the source then tries acting like he doesn't know how to verify if the wax disposables he bought in bulk are real before he sells them in his shop. Bad business

This is a great little shop! Ever since California law stopped selling flavored vapes, I was…read moreconcerned about getting my favorite Elfbar, (strawberry, watermelon, bubble gum flavor.) This shop always has them in stock and gives a great discount. If you buy 2 you pay $36.00 including the ridiculous new tax. The guy who works there is always pleasant and appreciative of my business. I'm entirely thankful for such a great little smoke shop in my town of Canyon Lake. Thank you

Does not answer the phone! Very frustrating. The establishment is clean, employees are polite,…read more good prices, they just have issues with their phones!

This is how you kill a business from the inside out. I…read morewalked into this smoke shop on a Saturday morning at 10:50 a.m. The place was empty--not "quiet," not "between customers," just empty. No one at the counter. No one restocking. No one even pretending to care that a paying customer had just stepped through the door. Eventually a kid drifts out from somewhere in the back like he'd been interrupted from something far more important than, you know, running a retail store. I asked for a specific product. His response? "I have no clue what you're talking about." Not "Let me check," not "What brand or style are you looking for?", not even a basic attempt to clarify. Just pure, unhelpful indifference. Here's free advice for whoever is actually supposed to be managing this place: when a customer asks for something you don't immediately recognize, you don't shut the conversation down. You dig. You ask questions. You try to figure out what they want. You write it down so the owner (assuming there is one who gives a damn) can see what people are actually willing to pay for. That is literally how businesses learn what to stock and what to drop. That is how money is made. Treating a customer's request like an inconvenience is how you guarantee they never come back and never recommend you. I started looking around myself because it was clear I wasn't going to get any help. I found some Backwoods that looked interesting and asked a simple, normal sales question: do these sell well? Once again--no clue. Zero product knowledge. Zero interest. The entire interaction felt like I was bothering someone who would rather be anywhere else. Short answers. Flat energy. Zero warmth. No attempt at hospitality, no attempt at salesmanship, no attempt at even basic customer service. It wasn't just unhelpful; it was actively off-putting. This is not a minor staffing hiccup. This is a business being run into the ground by someone who either doesn't know how to hire, doesn't know how to train, or doesn't care enough to do either. A smoke shop is a retail environment. People come in wanting products, recommendations, and a halfway decent experience. When the person behind the counter treats every question like a burden and every customer like an interruption, the store becomes a ghost town. And looking around at the empty floor on a Saturday morning, it is obvious that is exactly what has happened here. Businesses do not survive on product alone. They survive on people who want to be there, who understand the inventory, who treat customers like the reason the lights are on. Hiring someone who clearly does not want to work, who cannot (or will not) answer basic questions, and who makes the experience feel cold and dismissive is a choice. It is a choice that costs sales every single day. It is a choice that tells potential customers the place is not worth their time or money. And it is a choice that leaves a "poor little smoke shop" looking exactly like what it is: poorly managed, poorly staffed, and slowly dying under the weight of its own indifference. Owners: this is not how you run a business. Hire people who actually want the job. Train them. Hold them accountable. Or watch the place stay empty while customers quietly decide never to return.

I had just moved back to town & made the mistake of going to "Smoke Shop" (Clinton Keith & the 15…read morenear Albertsons - don't go there. Language barrier & the Indian "mom" is rude). They're awful. So one day I randomly walked in to Maverick & never looked back. Tall blond "kid" has helped me each time I've been in & has answered all my questions. For instance, I constantly forget what kind of pods my vape takes but he'll glance at it for .5 seconds & knows which ones I need immediately. Zero complaints & I'll continue shopping there.

Can I just start with WOW You get a discount just for…read moreshowing up then you get a discount offered everyday for something different through out the week I'm always happy and they always help even when the damn machine won't work to get money haha

I personally never had a problem in store, the workers are nice and helpful, but the delivery…read moreservice is --10, this is like the 3rd time they take more than 2 hours to complete a delivery order even if you ask for it in the next window time, I know orders can pile up but at least communicating that before having someone waiting for a long time should be considered.

Seemed like a cool place…read more CIGARETTES I went in there to grab a pack of "American Spirits" -$7 a pack- (not for me, I hate cigarettes). The Indian guy behind the counter was extremely nice, and we even had a lil chat about how credit card companies charge businesses a percentage to use their services. He told me that small business around Perris don't usually take AmeX. While sitting in my car for a bit, right out front in a green "20 Minute Parking" spot, I noticed that several people were going in and out. Seemed like a very popular place. If this place gets a lot of business from the locals, Smoke n Gifts must be doing something right. CIGARS I also noticed that they sell around 8 different types of cigars for around $7ish bucks. "Punch" and some "Churchill's" were what I noticed from a quick glance, not sure about the quality, though they didn't seem like they were in any type of Humidor :/ They have a lot of interesting stuff in there, like a variety of smoking accessories and even hunting knives. Overall, it seemed like an okay place. The person that I got the cigs for said that this place might have been a little pricey for American Spirits, but all I can really say is that the customer service was cool, with plenty of interesting smoking accessories, and it seemed like a popular place for the locals...

This is the best smoke shop in riverside ca. Ive been to several In Perris in the past several…read moreyears and have been ripped off by many of them. This shop is different!... Since the very first time I walked into his shop I was treated with respect and kindness. The owner is very honest and will not try and take your money... He has allways given us the best products, and prices he can...I would recommend this shop to anyone looking for a smoke shop in perris california...