I'm not going to comment on prices. That's corporate not store policy. Likewise, corporate foolishly terminated the pay by app. I'm only reviewing the store and staff. I've been a customer for just under a year. Coming from Miami, where management is spotty, I praise this location. Plenty of parking. Staff is quick to collect carts and help haul groceries out to cars without complaint. No self checkout, but lines move quickly. Shelves are stocked. Floors are swept and clean. Easy navigation. Bakery and Deli move at a reasonable pace. Produce is kept fresh with no visibly stale or overripe items. Meat department seems well trained as butchers, with cuts appropriately trimmed and packaged. Pharmacy is fast and knowledgeable. Personal interactions with cashiers, stock team, assistant managers and management have all been pleasant. As Publix locations go, I'm impressed. read more

Why, oh why would you ever change the deli Mac & cheese? It's now smoked and tastes like a campfire. Super disappointing. If it ain't broke don't fix it. read more

I think it's complete nonsense that you guys changed the game for chicken tender pub subs, telling customers they can't get the chx tossed in the sauce of their choice. For over an $8 sub you'd think you'd be able to afford to give customers what they want, especially if it's a thing of trying to save money by not using the plastic bags to toss them in. Why can't you just mix it in a bowl and wash the bowl? Very disappointing. read more

Service has gone down - I don't get that friendly greeting like I used to when I first moved to Wellington in 1998 I can't blame the young because it's also from the veteran employees. No smiles and the " did you find everything ok " is so forced - I rather get just a simple hello with a smile! Prices are high but I love the quality and though it's not the "Publix where shopping is a pleasure" anymore I still go out of old habits. read more

I pass by this Publix on my way to/from my house everyday. Yet I can't help but to feel uncomfortable walking into this store as it's always so DEAD, and everyone stares at you as you're trying to shop. Okay...that's not a big deal, I can understand the spectacle. It's slow, there's not too many new faces (besides looking at your coworkers)...so it's nice to see a fresh face. Cool. What irks me is this chubby Haitian cashier. She would always greet me with a bitterly (and insincerely) forced "how you doing." If you respond and ask how SHE'S doing; she deliberately ignores you, makes no eye contact...and acts like she's holding back a "mmmhmmmm." Well girl, don't stifle yourself too much. It's not like there's anything exciting going on in THIS store... P.S. The pharmacy is the only thing going good for them at the store. read more

Bakery made me the best custom cake despite the issues they have had with many customers returning them. Thank you Jessica and Jimmy for the the Cmamaflague cake. read more

The service and attention at this Publix is beyond expectationsl They are always helpful and accommodating. While all Publix's have great selection and pricing, this one stands out for its people read more

Whoever the three individuals working the hot food area today were are awesome. After a long stressful day, they were just so nice, helpful, and fun to talk to. I haven't encountered any employees with bad attitudes there actually. It is always such a pleasure when i head in there. Thanks for the food, you guys are great! read more

I hate this store.people in bakery department are so rude.every time I feel like they have such a problem with everything.especially one short dark haired older woman is very rude to me.I don't know where her problem is.I've decided to stop going to this Publix .terrible customer service!!!! read more

Less crowded Publix. Clean, mostly friendly staff. I'm taking off one star because the online ordering is hit or miss, sometimes it's done by the time stated other times it's not or it's incorrect. Still one of the nicer Publixs in my opinion read more

I received the worst customer service TWICE in the 15 minutes I was at this Publix. First was at the deli. There was a line of 6 people and one person doing all subs. Once they realized this other staff came to help. The lady I received addressed me and asked me what I wanted. As I proceeded to explain to her what I wanted I noticed she was not listening and paying attention everywhere else but on my order. "Talking to other people" once I finished she then looked at me and asked me what I wanted again. I gave her a look and explained it again, then she rolled her eyes and went to cut the meat that I asked for. When she came back she was cutting the bread open and asked me if I wanted mayo.(no eye contact- just looking down at the sandwiches) so I asked her which one. She looked up and asked me the same question again with an attitude. I asked her again which sandwich. She then proceeded to make the sandwich. The first sub she finished and then went on to make mine. As she was cutting up the chicken I was trying to ask her to do something to it before putting it on the bread.( she completely ignored me) I'm starting to think I'm talking to soft or something but I wasn't. Even the customers next to me looked at me like what's her problem. So she started to put the chicken on the bread and I started to say wait and then she was like what?! What? With the biggest attitude ever like I was bothering her or something. I just bit my tongue and said never mind. She then noticed I was upset and she was like let me know and I told her it didn't matter since you weren't listening to me anyways, your just moving like you don't want to make this sub. If this is the case give my sub to someone who will actually help me. Immediately after I said this it was like I flipped a switch... She was the nicest person ever after and she was trying to make me laugh but I was not having it. Second part I went to cash out, I guess the lady gave me an attitude because she just wiped down her conveyor belt and I came out of no where. When I asked her if the card reader took the chip she gave me an attitude and said "no no we do not do chip" once checked out more people came behind me and she took my receipt and pretty much threw it at me, didn't even hand it to me. Just threw it over the computer and continued on with the next customer before I could even grab my belongings. One I left I called the customer service manager and she knew exactly who I was talking about in the Deli and I reported the cashier. Never going to this Publix again!! read more

This store is great to shop at but I'm rating the pharmacy less than a 1! The pharmacist tech Jamie was extremely rude over the phone and in person! She not only rolled her eyes at me twice but was the worst person I've had to deal with ever at a Publix! I called to make sure they had the eye drops in stock because the drive from where I was, is 40 minutes away. She told me that she didn't see they had them in stock and that she would put me on hold to go double check. She placed me on hold but then hung up for some reason. I was unable to get in contact so I just drove there. When I got there she told me in the rudest way " I thought i told you we didn't have them"! I then said well you told me you would look and put me on hold. I got disconnected and couldn't get back in touch with you. The previous store told me you guys had the drops in stock so I just went. I went to 5 different places that day looking for them. I told the managers what happened and they said they would handle it. When I walked back over 10 minutes later to pick up the drops I heard her talking about me saying that I was rude to her and that she wasn't at all to me! This is very unprofessional. I could hear her from two isles over!!!! She carried on and on until I finally came over and said something to her and she quickly ran to the back of the pharmacy and didn't say a word. I was very sick at this time and had just left the hospital. I don't think I deserved to be treated like this at all when I simply walked in there very pleasantly and asked a question. She was very unprofessional looking with long "ghetto" nails. "Red" hair and was not very well kept. They must hire anyone whom walks through the door! read more

The only thing good here is the pharmacy department and the convenience of this location (I'm over right on Coconut Blvd & Hamlin). What really sent me over the edge was when I went in at 10pm to pick up some groceries after work and all line were closed except the express line (I clearly had over 10 items) and no one was at the customer service desk (busy closing out and cleaning up I assume). I asked the cashier (an older dark skinned bitter woman) if I could still check out in the express because I've gotten moved to an different line without realizing I had more than 10 items. She BARKS at me "WELL I GUESS SO!".....seriously? It was just an innocent question, even if you think it's a stupid question it doesn't mean you have to be rude about it. Finally seeing someone at the customer service desk I went over and made a complaint about her attitude. No apology, nothing. After being back several times later and a couple complaints later, her bitter self is still there. So for that I leave 1 star and go out of my way to the one on PGA and Jog so I'm not leaving in a bad mood. read more