The staff was very rude. No one was at the check out. I would never go back....Also filthy parking lot and homeless around....probably not safe. read more

Well, what can I say ‍... You will run into a few unhoused beggars and addicts upon entry that is no doubt. But the pharmacy is fantastic! Close to my job, they know my name, they are kind--I love this staff! (Just watch yourself in the parking lot It can be a little seedy.) Another review giving it to you straight no chaser! Enjoy! read more

I'm going with a 5 star review because this store was well stocked compared to others during the COVID-19 apocalypse. Not to mention, they were well staffed with plenty of folks stocking shelves, pleasant pharmacy staff and their usual friendly cashier who works the front registers. While I'm blessed to have an adequate supply of paper products, this store had some for others who're trying to secure a few (don't hoard peeps!!). Additionally, they had digital thermometers and these were on sale BOGO 50%. I've searched high and low and haven't been able to score a digital thermometer until this shopping trip. Additionally, their grocery and wine sections were well stocked and they had ample soap in their cleaning products section. If you're in this vicinity, stop in because you may be able to secure some hot items. read more

We had the worst experience ever tonight. The pharmacy closes at 8 PM and we walked up at 7:59. The gates were already fully closed and they would not help us with our prescription that was ready for pick up. Our poor child now is suffering with an infection and can't have antibiotics before going to school again in the morning. The people were very rude and dismissive of the fact that they closed before time and clearly did not care about us as customers or patient. Lazy disrespectful employees. read more

CVS is an absolute joke of a business. I have never had such a horrible customer service experience. The people that work at this location are extremely rude and unhelpful. No wonder it has 1 star. I wanted to exchange something that I my husband had purchased a couple days prior and the manager would not even look at or ask me what I was trying to return and just told me no that they do not do credits or exchanges anymore with out recipets. I looked online after I left and it states that items can be returned for same item type or store credit with a license without a recipet . I called the cvs customer service number to report my experience and told the woman that my experience was horrible at the store and that the website stilll says that exchanges can be made. She told me she doesn't update the website that's not her department, so she doesn't know when it willl be fixed, in again a rude tone. I said that this conversation was also not helpful along with my other horrible experiences at the cvs location by me....she just said okay have a great day thank you for calling. Outrageous. Will never shop at cvs again. read more

The people working at the pharmacy were completely rude and unprofessional. There is a certain way to talk to customers and being rude and unprofessional is not one of them. Kindness goes a long way. read more

The pharmacy here is hit or miss. Melvin is a rude and unprofessional person, who arbitrarily decides to not fill prescriptions, seems like a pretty clear cut god complex of an unhappy man. That being said, I go in there like clockwork every month with the understanding that I may or may not get my prescription. There is an incredibly friendly and perceptive cashier, a young black guy whose name I failed to get, who is the reason I left any stars at all. . read more

I am 64 years old. This is hands down the worst pharmacy I have ever encountered. I just switched my prescriptions to this pharmacy so I could go to any CVS when I'm traveling. That has proved to be a huge mistake. It has taken me over 2 weeks to try and get my medication, and I still don't have everything. I give up. Am switching to different pharmacy read more

Asked a pharmacist where the bathroom was, he directed us around the corner. Both doors were locked. Asked again saying both doors were locked, he remembered we needed a key from the front. Walked to the front and the associate informed us that BOTH bathrooms were out of order which really annoyed me. Seems strange they had time to laminate signs saying bathrooms were out of order, why not just get it fixed? The associate we asked to help us find ace bandages sent us to the wrong aisle & was unhelpful. Very negative experience tonight. Gave two stars instead of one because the associate in the front was kind and apologetic about the bathroom situation which was obviously not his fault. Kudos to him for being the saving grace of this place. read more

This pharmacy has no type of customer service... from the technicians to the pharmacist. I accompanied someone to get vaccinated and we came a little early they told us they couldn't take him & that he had to wait for his appointment time.. cool waited for the appointment time it was finally time but then took an extra 15 minutes to attend him. ( Mind you there was nobody there ) So what's THE POINT of all that ? all with an attitude too. When the pharmacist finally came out and started prepping for the vaccine he forgets the actual vaccine syringe ? Like what ?????????? Im so confused. read more

The staff that work at this pharmacy are completely rude. The medication's are never ready even after they tell you that your order is ready for pick up. They supposedly take their lunch from 1:30 PM to 2:00 PM when I arrived at 1:25 the pharmacist walked over and said you'll have to come back after two and closed the window and walked away. If you don't want to get angry, don't use this pharmacy. read more

Pharmacy is a joke been waiting 12 days for a scipt their lingo is ins not paying for it. I called my ins and yes they are paying for it. whos wrong? read more

Store was well-organized. It was easy to find the merchandise I was seeking (flip-flops, as mine broke while crouched and trying to shoot some photos). I quickly got a rather cute pair that had purple gemstones to match the purple polish on my toes and within minutes, was ready to pay. The cashier greeted everyone that entered the store and while checking out, she was friendly and conversational. First time here, but no complaints, and would not mind returning if I'm in the WPB area again. read more

CVS Pharmacy - CVS came to the rescue when my flip-flops broke in the middle of taking a photo at the Ann Norton Sculpture Gardens! - Drugstores Near Me - West Palm Beach, Florida

Horrible pharmacy and horrible attitudes. They are frequently out of stock and the wait time to get additional stock can be days. This is for common medicines like antibiotics and high blood pressure medicine! Instead I am just instructed to call other pharmacies and get it myself from them. Wait times are atrocious and it takes them at least a day to fill scripts that are in stock. When asked why they just rudely shrug and say they are busy. This branch is horribly mismanaged. I moved to a different branch and everyone is helpful, friendly, and keep proper stock. This place is a ***hole. read more

I stop by the pharmacy because I had an emergency and I needed to use the restroom. I decided to stop by the pharmacy because they always have clean restrooms but I got very disappointed at this one in particular because the restrooms where disgusting.They don't have anybody assigned to clean. It is obvious that nobody has been in charge for months. I wonder if the manager personally use the bathroom. :/ read more

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Melvin Pickens is the rudest most obnoxious pharmacist I've ever dealt with. I went in there to fill a percription that I fill there every month. Not only would he not fill it but he yelled at me and said loudly some very personal things that I'm guessing he could and should be fired for. He embarrassed me and yelled at me. I am filing a complaint with CVS and I will NEVER se this pharmacy again.. even though I've been going there for years. read more

...Absolutely rudest and unaccommodating pharmacist named Melvin Pickens!!!!!! He should be sent to Customer Service Training ASAP!!!!! When I tried to fill a prescription for Percocet (Oxycodone/Acetaminophen5-325 MG tab), he yelled across to the gentleman at the register in a nasty tone...the prescription is illegal, won't fill it! It turns out, that the prescription couldn't be faxed because it is for a drug that is classified as a narcotic. (The registration dept. at the hospital did not realize that they could not fax the prescription in to the drug store nor did we!) I had to ask for the reason why it was an illegal prescription in order to find out that the original paper script was needed. Melvin answered in a terse tone, that it wasn't going to be filled unless I had the original paper copy. I handed over the original paper script @ 2 PM and then he said that he was not filling it until 5 PM in order to spite me since I told him that I could understand why it was illegal if he would have simply stated that. (He arrogantly and quickly replied, if the original copy isn't in my possession, he is not filling it!) He didn't like it that I told him how to communicate so that a customer could understand what needed to be conveyed. Did he really expect that my husband, who had just been discharged from the hospital for emergency surgery prior to another major surgery next week, could wait until 5PM for this pain killer, let alone think that I could leave him unsupervised to return for the prescription? (The hospital personnel at registration faxed the prescription in the first place in order to try to alleviate my husband's suffering from pain!) Additionally, I asked Melvin, as well as the gentleman at the cash register, if the store carried Tegaderm for his wound and they both told me that CVS did not carry it. The pharmacist told me to go to a Mom and Pop store to find it. Meanwhile, my husband found it on his own as I was trying to get the prescription filled in the rear of the store! We will never step into this CVS again, even though it is the closest one to our home! Melvin Pickens is a disgrace to CVS! We had our prescription filled at a nearby Walgreens pharmacy where the pharmacist named, Steven Nester, very efficiently and graciously filled the prescription within 10 minutes! read more

This is the worst managed store in the chain. Checking out is a nightmare on most occasions. I am sorry but after 10 years of loyalty I am firing you. read more

The new store layout is fresh and inviting. More vegan and vegetarian items ie almond milk and morningstar patties are sold here now.

Staff was great but my coupons from my card would not work at this CVS. Went to another cvs and it worked. The coupon saved me $22.

Very bad service with long waits. One time they lost my prescription and it took two days for them to find. Other times, they would call to say the prescription was ready for pick up. It was not. Use a different pharmacy. read more